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    SUMMER TRAINING

    REPORT

    Submitted by:

    Chahat Narula (PG/10/010)

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    OBJECTIVE

    TO STUDY IMPLEMENTATION OFHOSPITAL INFORMATION SYSTEM in

    DDU, SHIMLA

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    HHiiSPindia PROFILESPindia PROFILE

    HiSPindia is a not-for-profit NGO specializing since more than a decade indesigning and implementing solutions in health informatics for the public

    health sector. It is a multi-disciplinary organization concentrating on the

    domains of public health and informatics.

    It works with a Vision to enable and coordinate a network of excellence in

    public health informatics, specializing in integrated health information

    architectures, with a geographical focus on South-East Asia.

    The organization has a strong commitment to free and open source

    technologies, and works with a global perspective of the Health Information

    Systems Programes (HISP) network, coordinated by the University of

    Oslo, Norway, and is active in more than 20 countries in Africa and Asia.

    HiSPindia has a registered and head office in New Delhi, and project offices

    in Kerala, Himachal Pradesh, and Punjab.

    In India, it has worked in at least 90% of the states, and currently has a

    presence in about 20 states.

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    HIS team

    SoftwareDevelopers

    ImplementersHardwareSupporters

    Team LeaderTeam

    coordinator

    We, as interns, were made a part of the Implementing

    Division of the HIS team at HISP.

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    HOSPITAL INFORMATION SYSTEMHOSPITAL INFORMATION SYSTEM

    What is HIS?

    Potential benefits

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    ABOUT DDUABOUT DDU

    Deen Dayal Upadhayay, commonly known as

    Rippon, is a public hospital under the governance of

    Himachal Pradesh.

    It is the first district hospital of Himachal Pradesh

    where HIS is implemented by HiSPindia.

    It is the most established and functional governmenthospital.

    It is a 150 bedded hospital with all functionalities.

    Prime source of healthcare services in Shimla and

    neighboring districts.

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    OpenMRSOpenMRS

    The HIS developed by Society of Health Information SystemsProgramme (HiSPindia) and NHSRC is built on OpenMRS

    Open Medical Records System.

    It is community developed software which enables to design

    customized medical records without any programmingknowledge.

    The principle of openMRS is that information should be stored

    in a easy to summarize & analyze form i.e. minimal use of free

    text & maximal use of coded text.

    It is a client server application which means it is designed to

    work in an environment where many clients computer access

    the same information on a server.

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    Contd

    FEATURES Central concept dictionary:

    Security

    Privilege-based access

    Patient repository Unique identifiers per patient

    Data export

    Modular architecture

    Patient workflows

    Cohort management

    Patient merging

    Reporting tools

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    STEPS IN IMPLEMENTATIONSTEPS IN IMPLEMENTATION

    Need Assessment for HIS in DDU

    Initiating the Process

    Procurement of Software/Hardware Support

    Module Implementing(a) Phase I

    (b) Phase II

    Training Session/Capacity Building for the End User

    Dry Run

    Going Live Process

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    1. NEED ASSESSMENT OF HIS IN1. NEED ASSESSMENT OF HIS IN

    DDUDDU

    The main important needs of DDU for HIS realized

    were-

    To create records of the patients. Allow monitoring of the health care services

    Comprehensive, efficient and accurate administration

    of all services/functionalities

    Streamlining patient flow.

    Reducing paper work

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    2. INITIATING THE PROCESS (52. INITIATING THE PROCESS (5

    STEPS)STEPS)

    Demo of OpenMRS in Hospital

    The hospital authorities and end users of the software

    were given a detailed demonstration of OpenMRS.

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    Review of Existing Process

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    Requirements based in Review of Existing System

    Ways to gather information: Interviewing

    Focus group discussion

    Surveys Shadowing

    Sources of information:

    People

    Manuals

    System

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    Meeting on HIS implementation

    A proposal was compiled by the HISP team comprising ofthe requirements that the system would bear as well as the

    functionalities of system. The proposal was to be studied by

    the hospital team thoroughly.

    Action Plan for HIS implementation

    The information gained was translated to the developers inorder to enable them to customize and develop the software

    exactly the way it was desired by the hospital

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    3. PROCUREMENT OF3. PROCUREMENT OF

    HARDWARE & SOFTWAREHARDWARE & SOFTWARE

    The creation of an intranet for information flow before

    the start of the implementation process.

    26 HCL computers and HP laser jet printers wereinstalled networked to a server running Linux Ubuntu

    10.10.

    It is being shared on 10/100 mbps LAN connection.

    The application was installed on two servers: the first

    was used for testing and validation of different modules

    as well as for the training of users and the second

    hosted the production implementation of the HIS.

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    4. MODULE IMPLEMENTATION4. MODULE IMPLEMENTATION

    The implementation was done on a modular-basis,

    following a set of priorities defined by the hospital

    put together for this purpose.

    Implemented in two phases

    Phase 1- Registration, Billing and Laboratory

    Phase 2- OPD, IPD, Inventory, Pharmacy, Bloodbank

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    5. TRAINING SESSION/CAPACITY. TRAINING SESSION/CAPACITYBUILDINGBUILDING

    Training objective

    Identification and assessment of training needs

    Basic requirements

    Training plan

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    Training plan

    PHASE I training on computer basics

    PHASE II training on individual modules

    Doctors

    Nurses

    Pharmacist

    Inventory staff

    Post training - Competency Tests and Re- training.

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    6. DRY RUN6. DRY RUN

    Testing

    Aim - make sure that the system is working properly,to catch any bugs and report them.

    To avoid malfunctioning functionalities on site.

    At 3 levels

    Simple

    Structured random

    Completely random

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    7. GOING LIVE7. GOING LIVE

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    Behavioral reluctance

    Vast manpower and different work timings

    Enormous patient load DDUs infrastructure and architecture

    Lack of well designed and well developed user

    manual. Development of new and stable version of

    modules.

    CHALLENGESCHALLENGES

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    HIS can be feasible in public hospital providedmotivated infusion of understanding and hardwork is there.

    Economic arguments no longer holds good aslow cost open source tools adjustable by localteams are available.

    Importance of making hospital decisionmakers aware of efficient role ofHIS is

    realized.

    LEARNINGSLEARNINGS

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    The idea of implementation ofHIS should be welldelivered and conceived by the users. The beliefof higher authorities and motivation from them is

    required. The HIS product should cover maximum

    functionalities and should have flexibility of customization.

    Rigorous and continuous training. Setting up of local and centralized IT department.

    Idea is to compliment and not suppliment usersshould be convinced

    RECOMMENDATIONSRECOMMENDATIONS

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    CASE STDY

    COMPUTER LITERACY AMONG

    THE DOCTORS OF REGIONALHOSPITAL, SOLAN

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    INTRODUCTION

    This questionnaire-based study assessed the level of

    computer and internet usage among doctors as well as

    their perception of the medical recording system in

    their place of practice by doctors in RegionalHospital, Solan.

    This case study highlights the level to which doctors

    apply computers to tasks at their places of work

    highlighting the level of their knowledge and

    utilization.

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    METHODOLOGY

    The study population consists of 30 doctors working

    full-time at Regional Hospital.

    The questionnaire contained questions regarding the

    socio-demographic details of the respondents,attitudes towards usage of computer and their view

    regarding the computerization of records.

    Data were entered into the computer and analysis was

    done using Microsoft Excel.

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    Personal Skills/Competencies

    WordPocessing

    Makingslides for

    presenattion

    Surfing theinternet

    Pubmed Ever published a

    paper

    20

    9

    24

    3 2

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    Access to the internet

    Home/PCs Work Mobile Cyber caf

    20

    3

    1

    10

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    Will computer-based record be better than paper?

    yes No Cant say

    21

    7

    2

    25-35 35-45 45-60

    3

    1314

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    Major reason given by the respondents on why the computer-

    based system was better?

    28

    23

    14

    11 12

    19

    12

    4

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    CONCLUSION

    One central factor is the ownership of a personalcomputer.

    The people who could use Microsoft

    Word, PowerPoint and excel were more males than

    females- suggesting a gender-based digital gap.

    The older doctors specifically among the age group

    45-60 are too used to the traditional paper-work.

    The training modules should be planned according tothe literacy level of the doctor.

    Female doctors of this government hospital are low in

    computer literacy; they should be encouraged and

    assisted in their skills.

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    REFERENCESREFERENCES

    www.hisp.org

    www.hispindia.org

    www.opemrs.org

    http://en.wikipedia.org/wiki/OpenMRS

    HIS- DDU manual by HISP

    A study on Determination of the success of a

    hospital's information system implementation byJ.C. Sarivougioukas and A. Th. Vagelatos.

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