presentation of fidelity inspection

CONFIDENCECONFIDENCE. . DELIVEREDDELIVERED

Website: www.fidelityinspection.com Email: [email protected]

n Over 10 years experience in quality control.

n Best service at competitive price

n Over 50 specialists in 15 locations around the China

n Mission Statement

In an independent, impartial, objective and honest manner, Fidelity Inspection help ensure the safety, quality, and social responsibility of our client’s products at every stage of the supply chain by relying on our industry specific knowledge, experience and capability .

Company BackgroundCompany Background

http://www.fidelityinspection.com

mailto:[email protected]



n Softlinesl Textile, apparel, accessories, home textile, footwear, bags, leather and fabric

n Hardlinesl Hardware, DIY, houseware, furniture, toys, handicrafts, sporting goods, automotive parts, building products,

cosmetic, valve, tool sets, juvenile products, promotional items, gifts and sundries

n Electrical & Electronicl Audio &video products and accessories

l Luminaries

l Household

l electrical tools

l Telecommunication

l Others

n Auto, Equipment & Machinery l Motorcycles, Wheels, Auto Engine, Cranes, Forklifts, Tractor, Power Station Equipment, Pip Making Machinery,

Food Processing Machinery, etc

Our IndustryOur Industry





Service SummaryService Summary

nAudit l Factory Audit (Technical audit)

l Social Compliance Audit

l C-TPAT

l Customized Audit

l Sustainability Audit

nInspectionl Pre-production Inspection

l During production Inspection

l Pre-shipment Inspection

l Loading Supervision

l Sorting Inspection

l Sample Collection

nCustomized Quality Programl Product Specification Preparation

l Factory Visit Accompanying

l Lab Test Coordination

l Sample Evaluation

nSupplier Developmentl Auditing

l Quality Training

l EHS Improvement Programme

l Continuous improvement programme





n Factory Audit

ü Benefits:

Ensures appropriate suppliers are being selected

ü Capability: ISO9001 , GMP, HACCP, TS16949

ü Key check points:

n Manufactures‘ identification & background

n Manpower

n Production capability

n Machinery, facilities & equipment

n Manufacturing process & production lines

n In-house quality control system such as testing & inspection

n Management system & capability

n Environment

Audit Service Audit Service





Audit Service Audit Service

nSocial Compliance Audit

ü Benefits:

Companies with international business operations are increasingly held accountable not only for their own

performance but also for the performance of their international supply chain. Audit will ensure your suppliers fully

comply with social responsibility

ü Capability: SA8000,ETI,BSCI,WRAP,ICTI,FLA

ü Key check points:

n Child labor

n Forced labor

n Discrimination

n Minimum wage

n Overtime wage

n Working hours

n Social benefits

n Safety and health

n Dormitories

n Protection of the environment





n C-TPAT Auditü Benefits:

Ensure any merchandise shipments going to USA is in accordance with C-TPAT requirements.

ü Description:Customs & Trade Partnership against Terrorism (CTPAT), a joint US government and business voluntary program to build cooperative relationships that strengthen the global supply chain and border security by improving the security for the transportation of persons, conveyances and cargo throughout the commercial process.

ü Key check points:n Conveyance Security

n Container Security

n Physical Access Controls

n Personnel Security

n Procedural Security

n Physical Security

n Security Training and Threat Awareness

n Information Technology Security

Audit ServiceAudit Service





Audit ServiceAudit Servicen Customized Audit

ü Benefits: Ensure the potential suppliers if meet the client’s benchmark in specific area.

ü Description:For some clients, they will set up owner standard or specific criteria to evaluate the suppliers. Or the client want to know the specific area of supplier’s strengths and weakness. Fidelity Inspection offers combination and custom audits that include elements from any mix of the audits , designed for your specific requirements and budget.

ü Key check points:n Background of the supplier

n Product process

n Key facility

n Key department

n Business history

n Credit information

n Financial status

n Other specific points





Audit ServiceAudit Servicen Sustainability Audit

ü Benefits: Meet the growing consumer demand for ethically-made and eco-friendly products, minimize the hazardous impact ofproducts upon the environment and society, demonstrate compliance to hazardous substances regulations, enhancerisk management and brand protection, identify and realize sustainable cost savings across the supply chain.

ü Description:Corporate Sustainability is a business approach that creates long-term shareholder value, improves performance byremoving waste and manages risk. It considers the interrelationship of economic, environmental and social issues. Forexample, a product using hazardous chemicals creates liability and social issues across the supply chain. This could include workers who may become ill at manufacturing sites or distribution enters, and consumers who may have adverse reactions to the product. Water supplies and soil may become contaminated from improper disposal of products and substances, creating negative long-term environmental affects. Economically, what initially appeared to be an inexpensive substance in a product is now a far more costly issue generating potential risk and liability. For consumer products, key sustainability issues include chemical management, carbon offset, eco-friendly packaging and environmental concerns such as energy usage, waste disposal, and recycle as, we can help you assessyour supplier and integrate these key areas into a customized sustainability program.





n Pre-production Inspection

ü Benefits: This service allows an early prevention of defective materials / components / accessories / finished products and immediate corrections

ü Description:At the beginning of the production process, we do a visual check on the quality of components, materials,

accessories, semi-finished and finished products against client specifications and/or reference samples, to predict any possible problems and make recommendations, and so as to verify that your product specifications are being met early.

ü Key check points:n Factory’s production lines & capabilityn Factory’s facilities & equipmentn Raw materials, main components and accessoriesn Semi-finished productsn Some finished products

Inspection ServiceInspection Service





n During Production Inspection

ü Benefits: This service ensures that the quality of products is maintained throughout the production phase, to further pinpoint problems that need earlier correction before completion of the whole consignment.

ü Description:When at least 20% - 30% of goods have been completed, we do a visual check on the quality of semi-finished and finished products against client specifications and/or reference samples.

ü Key check points:n The production status during the manufacturing processn The semi-finished and finished products at random n The production lines & capability n The package details and packing materialn Make recommendations






n Pre-shipment Inspection

ü Benefits: This service ensures finished products are in accordance with specifications

ü Description:A Pre-shipment Inspection is basically an acceptance sampling inspection performed when goods are 100% completed, packed and ready for shipment. Our inspectors randomly select samples from finished goods, according to an inspection level requested in accordance with international statistical standards known as MIL-STD-105E (ISO2859-1) .

ü Key check points:n Quantity availablen Style & colorn Workmanship (general appearance)n Functions & safety n Size specification, if requiredn Package detailsn Shipping mark






n Sorting Inspection

ü Benefits: This service ensures each piece of finished products meets specified quality requirements .

ü Description:When goods are finished, 100% Inspection can be carried out before packaging or after packaging according to your request. Our inspectors check piece by piece for all conditions like general appearance, workmanship, functions, safety and other points required by clients, sorting out all defectives and finally sealing goods which pass inspection with stickers.






n Loading Supervision

ü Benefits: This service ensures containers are in good condition and secured with seals after loading, to reduce a high risk of product substitution.

ü Description:When loading, our inspectors arrive at factories, warehouses or loading places to check product information, quantity and packaging; supervise the whole loading process and help the manufacturer finish loading under correct and clear working clauses and working processes.

ü Key check points:n Record the weather/ arrival time of container/ container No./ truck No.n Check the inner & outer condition of container to see if there is any damage/ wetness/ perforation / peculiar

smelln Check the quantity of goods loaded and record the condition of outer packaging (master cartons/ pallets)n Randomly select and open some cartons to verify that the goods meet the customer’s specificationsn Supervise the whole loading processn Seal the container with the customs’ sealn Record the seal Nos. and departure time of container






n Sample Collection

ü Benefits: The service ensures that product samples taken from the production line randomly and is not prepared by supplier intentionally for testing or pre-shipment sample review.

ü Description:On clients’ request, select product samples at a factory during inspection or other sampling location without inspection by our inspectors. Those selected product samples will be forwarding to a client, or to laboratory appointed by the client for testing.






n Specification Preparationü Benefit

The technical product specification would let all the parties involved in the production and inspection to better know the products’ requirement. It is helpful for the factory to improve the product quality and efficiency, to save the communication time and avoid any misunderstanding as well.

ü DescriptionPreparation of comprehensive specifications for component and product ensures the client’s criteria for performance and workmanship would let all the parties involved in the production and inspection to better know the products’ requirement. Fidelity Inspection Service help clients to prepare the product specification based on approval samples. The service will save the clients’ resources and reduce manpower cost.

ü Key Check Pointsn The product size specification n The style and color specificationn The test criterian The packing specification

Customer Value Added ServiceCustomer Value Added Service





n Factory Accompanied Visit Service

As part of our extensive support package, we can set up meetings, organise internal flights and car hire.We can arrange hotel accommodation, all at prices that are much lower than online booking.Use our highly experienced staff to assist you whilst in ChinaWhat’s in it for you?You understand what happens at any meeting. Successful outcomes rely on the ability of both sides to fully understand each other. This not only applies to language but also business culture. You have continuity – your interpreter is a “business partner”What we doOur bilingual staff with technical background accompany clients on business visits in China.We offer more than just interpreting. Our staff are trained in International Business and will help with

negotiation and ensure that you fully understand what is happening throughout any meeting.This is further reinforced by a comprehensive debrief and written report.Will you risk your business success with an untried, casual interpreter?






n Lab Test Coordination

ü Benefits: Based on our expertise for the product and network of test lab, we will help you to find low pricebut reliable testing lab.

ü Description:We can pick up some samples randomly from production and send them in our partner third-party laboratories.

ü Key check points:n Different Lab price negotiation n Test sample picking up n Test standard recommendation






n Sample Evaluation

Send samples to our office for evaluation before mass production against to your

specification.

It will save the express cost and time of turnaround for you. After evaluation, we

will issue report and photos for your reference, and also will provide our suggestion

for sample and production.






Supplier Development ServiceSupplier Development Service

n Auditing

ü Benefits: Find your supplier ‘s gap to your specific criteria and help your suppliercontinuing improvement.

ü Description:Fidelity Inspection help your suppliers to find the gap to your benchmark through theadoption of corrective action , preventive action . The auditing service collaboratively with suppliers to find their shortcoming improve or expandtheir capabilities.

ü Key check points:n ISO 9001-2008 n TS16949n SA8000n ISO13458&GMP

n Process Audit n In-process Inspectionn APQPn Corrective Action






n Quality Training

ü Benefits: In order for the client to adequately assess and aid suppliers in improving quality.

ü Description:Education and training is the most common approach to supplier development and improvement.A purchaser may provide training in statistical process control, quality improvement techniques,just-in-time delivery or any other crucial performance area

ü Key check points:n Quality Management Systemsn PPAP processn APQP

n PFMEA/ Control Plan/ MSAn SPC-Basicn Inspection Plans





n Social Compliance Improvement Program

ü Benefits: Help your supplier to meet the brand’s social compliance benchmark.

ü Description:Fidelity Inspection helps your suppliers come to understand a brand’s Code standards and expectations proactively, before a potentially costly audit cycle begins. Fidelity Inspection will translates the Code into concrete benchmarks, common obstacles to compliance, how to self-assess and address gaps for a successful business partnership

ü Key check points:n Workplace health& safety






n Continuous Quality Improvement Program

ü Benefits: Enables benchmarking of supplier’s performance, Identifies potential quality issues before theyimpact the customer, Drives supplier’s agility and ability to provide leading edge products & services.

ü Description:This program is applied to the suppliers with a goal of developing the supplier’s overall performance to the point where a supplier clearly understands the client’s direction and drives their own improvements to align with the client’s technology, cost, delivery and quality of products

ü Key check points:n Key Process Analysisn 5S approach to workplace n Total Productive Maintenance






Why Fidelity Inspection ServiceWhy Fidelity Inspection Service

n Deep Industry Knowledge and Specialized Expertiseü With deep industry knowledge and specialized expertise in quality control, we provide the quality control

services that you can trust.

n Competitive Priceü We offer the most competitive prices in the industry. Inspection price starts at USD180.00 per man-day

and discount may also be offered based on promised business volume.

n Highly Flexible Schedulingü Generally, an inspection can be scheduled on a two day’s notice, unlike 5 days required by other

companies.

n Smooth and Quick Communicationü We can be reached "24 hours a day, 7 days a week". All reports will be issued within 24 hours after the job

is done. All questions will be answered promptly and all comments will be heard!

n Serve with Integrity and qualityü Integrity is highly valued at Fidelity Inspection and all employees are required to be honest and fair in all

business activities and are held responsible for the quality of their work.



presentation of fidelity inspection

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