price led market? price led marketing? e: [email protected] m: 07903 757739
TRANSCRIPT
Price Led Market?Price Led Market?
Price Led Marketing?Price Led Marketing?E: [email protected]
M: 07903 757739
The Consumer’s Price/Cost matrix
More than £ price:
Financial: fees Academic: entry grade ‘currency’ Indirect: accommodation/living costs Discounts/incentives:
scholarships/bursaries Opportunity Costs
Work <> Time <> Alternatives
Price (or Value) ‘Bandwidths’Potential for differential markets to emerge
£ Pricing Research
4 main Consumer market methods Concept Test Van Westendorp Brand Price Trade offs Conjoint analysis
(B2B mainly qual)
Optimal conditions: Clear framework/s and reference points Equilibrium Tangible sets of features and benefits Comparability
£ Pricing Research
4 main Consumer market methods Concept Test Van Westendorp Brand Price Trade offs Conjoint analysis
(B2B mainly qual)
Optimal conditions: Clear framework/s and reference points Equilibrium Tangible sets of features and benefits Comparability
Pricing Strategies
Cost Cost-plus Marginal-cost Contribution margin-
based Absorption pricing
Consumer Market-oriented Value Based Psychological
Channel Retail <> Direct/Online
Competitive/Entrepreneurial Competitive Price leadership Target pricing Limit pricing Predatory High-low pricing (ranging)
Premium Decoy Penetration Creaming or skimming Loss leader Dynamic Price discrimination
£ Pricing outlook now
Offa deadline for > £6k HEIs by mid AprilFee setting likely to be guided by:
HEI Cost Plus ... Plus, Plus, Plus Price leaders <> Followers Fear of –ve Price Position
State Politics Funding Offa NSP et al
£ Price Impacts on Demand
Looking Forward: Uni of Leicester:
Slight but real decline at £7k; Segmentation impacts
Sutton Trust Marked Decline; Lower socio-econ groups more debt averse
Euro RSCG Heist HEPI
- 1.9% per £1k
Looking Back: BIS: from £3k base
Fees: + £1k pa >> - 4.4% demand Finance: + £1k pa >> + c. 2.5% demand
Exponential Effect ???
£ Price Impacts on DemandMACRO and Segment Variables
£ Price
Fundability/Payability/Deferability
Debt Aversion
Perceived Value of a Degree
£ Sponsor/Parent Support
£ Perceived Total Cost
£ Price Impacts on DemandMACRO and Segment Variables
£ Price
Fundability/Payability/Deferability
Debt Aversion
Perceived Value of a Degree
£ Sponsor/Parent Support
£ Perceived Total Cost
Price <> Value ‘Bandwidths’: Demographics Attitudes Geographic catchments
Parents/Influencers
University Brand Subject area Course
Changing as information issued/assimilated
National <> HEISegment cross-mapping
‘Hoover effect’:Premium Brand Preference
When £ price makes little difference ...
‘Premium’ wins (other things =)
Hard times coming
The Demographic Dip Recession: disposable income; graduate job prospects Increasing graduate debt > impacts on PG demand
Greater competition for overseas markets UK Visa controls
Drives to third leg incomes >>> more competition Declining training and R&D budgets Decline in charitable donations
ELQs Govt/HEFCE Funding packages Confusion
Hard times coming
David Willetts #1:
Funding for teaching to follow student choices Assumed average fee of £7,500. Otherwise further offsets in HEFCE grant Reconfigurations for ITT and Nursing/Health Student Visa REF et al?
Transparency: Unistats, NSS and TRAC >>>> KIS 17 points Incl contact time, costs, outcomes
Harder times comingDavid Willetts #2:
Public Sector Modernisation (White Paper to follow) Most powerful driver of reform: let new providers
(worldwide) into the system
Removal of current barriers: Allow alternative providers to access student loans and
grants system Allow external degree awarding bodies (BTEC) Encourage FEIs/Employer and award body groups Protect FEI (franchised?) interests in HE provision Review options to freeing up numbers (off the books) ‘A price that represents good value’
‘Our ambition is to make this framework as de-regulatory as we can’
New Market Conditions
Supply and Demand NOT in equilibrium NOT ‘filling places’/containing demand Mission NOT caretaking the public purse Away from managing budgets
Need to Survive and Thrive Attract/Optimise Demand to Capacity Differentiate through VALUE &/or PRICE Generate PROFITS Towards Investment and Return
Operational <> Cultural
Marketing Fitness
Maximise (Current) Position and Proposition Brand Position Benefits and Features Values Service Bursaries/Scholarships/Offa/NSP et al
‘Investigate the Product until it reveals its Truth’
Optimise and Integrate Channel Effectiveness: Advertising PR/Comms Key literature Web site <> e-marketing/comms <> e-service Conversion <> Admissions <> CRM Schools Liaison <> Widening Participation
Marketing Fitness
Portfolio Review and Development International Part-time
Market Research
Business Stream Development International Part-time Postgraduate Third Stream: Alumni and Fundraising; B2B
Competitors and Positions Identification and Analysis
Data Analysis UCAS, HESA/Heidi Brit. Council Et al
Published benchmarks League Tables Other/specific published comparators, guides etc
Positioning Aggregation of messaging/inputs for consumer perceptions
Specific Competitor Analysis Product/s Services/Resources Position/s and Proposition/s Features and Benefits
Perceptions Research
Competition <> Comparison <> Competitiveness
From intangible to more tangible ‘value’?
Partnerships/collaborations Endorsement/s Sponsorship ‘Business’ engagement Adding value to student cvs Admin Service Pastoral ‘service’ (the student life >> affinity) Academic Service Quality underpinnings/evidences Mode: student attendance ‘efficiency’
Perceived Value of a Degree
SatisfactionPreference
Marketing Function Fitness
But largely:
More effectively doing what we’re already doing
... or ... doing what we should be doing!
Corporate/BusinessRequirements and Support:
Mission, Corp. Strategy/PlanVC and SMT
Authority & Policy as required Internal Clients:Corporate
FacultyDepartmentsProf Services
Markets and Audiences:
ExternalInternal
Support/PartnerFunctions:
Engaged and supporting appropriate Marketing
needs
M&C Functions/Svcs
Relate to Clients and Markets/Audiences
Clear Delivery of Objectives, Strategies and Plans
Marketing:Leadership
AnalysisObjectivesStrategy
OperationsSystems
Market Fitness
Corporate/BusinessRequirements and Support:
Mission, Corp. Strategy/PlanVC and SMT
Authority & Policy as required
Marketing:Leadership
AnalysisObjectivesStrategy
OperationsSystems
Internal Clients:Corporate
FacultyDepartmentsProf Services
Markets and Audiences:
ExternalInternal
Support/PartnerFunctions:
Engaged and supporting appropriate Marketing
needs
M&C Functions/Svcs
Relate to Clients and Markets/Audiences
Clear Delivery of Objectives, Strategies and Plans
The Change Agenda
Market FitnessProduct MUST be on the agenda
Innovation
Portfolio relevance Content Quality <> Evidenced Credentials Mode Duration Service Cost >>> Price Value Benefit from increased empathy ??
‘Echelon’ Strategies/Tactics
Defend
Hoover tacticsDefend
Extend
Innovate
Hoover tactics
Correlations to Change/Innovation ?
Brand PreferenceCompetitive
In XXX conditions
and YYY circumstances,
I would prefer to have that brand’s product over the others that are available.
Composite Position/Strategy
Lead PropositionBrand Substance
Delivery through
Theme or
activity
Foundation in Operations
Common Features/Benefits
Delivery through
Theme or
activity
Delivery through
Theme or
activity
Delivery through
Theme or
activity
A time to Drive Change
Kotter’s first two steps:1. Establish a Sense of Urgency Research the Market Analyse the Competition Identify and discuss (potential) crises and opportunities
2. Create a Coalition Powerful and Influential group that leads Work as a team
>>> vision, empowerment, early wins, consolidation
STUDENTS
Metroville University
Buckingham; BPP; Open; Birkbeck
Shared Beliefs and Goals
LECTURERS andProf. SERVICES
Good Marketing delivers in the Hard Times
What you did yesterday has put you where you are today
What you do today, needs to put you where you want to be tomorrow
Selling ... and adding value ... for today... as a component of ...Marketing for tomorrow
Price Led Market?Price Led Market?
Price Led Marketing?Price Led Marketing?E: [email protected]
M: 07903 757739