privacy & terms combined

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Denotare Australia Privacy Policy and Terms of Use Statement Privacy Policy Denotare in Australia is committed to treating the personal information we collect in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (Privacy Act). This Privacy Policy sets out how Denotare handles personal information. This Privacy Policy does not apply to personal information collected by Denotare that is exempted under the Privacy Act, for example employee records. Denotare may modify this Privacy Policy from time to time to reflect its current privacy practices. In this Privacy Policy, ‘Denotare’, ‘we’, ‘us’ and ‘our’ is a reference to the Denotare partnership. Personal information we collect The types of personal information we may collect includes: 1. names, job titles, contact and address details 2. information in identification documents (for example, passport, driver’s licence) 3. tax file numbers and other governmentissued identification numbers 4. date of birth and gender 5. bank account details, shareholdings and details of investments 6. details of superannuation and insurance arrangements 7. educational qualifications, employment history and salary 8. visa or work permit status 9. personal information about your spouse and dependants. It may be necessary in some circumstances for Denotare to collect sensitive information about you in order to provide specific services or for contracting or recruiting purposes. Examples of the types of sensitive information that may be collected in such circumstances include professional memberships, ethnic origin, criminal record and health information. It is generally not practical to remain anonymous or to use a pseudonym when dealing with Denotare as usually we need to use your personal information to provide specific services to you, or which relate to or involve you. How we collect and manage personal information Generally we collect your personal information from you directly (for example, when we deal with you in person or over the phone, when you send us correspondence (including via email), when you complete a questionnaire, form or survey, or when you subscribe to our publications). Sometimes it may be necessary for us to collect your personal information from a third party. For example, we may collect your personal information from your employer where they are our client, from your personal representative, another Denotare member firm or a publicly available record. We may also collect personal information about you from your use of our websites and information you provide to us through contact mailboxes or through the registration process on our websites. Where you provide us with personal information about someone else If you provide us with someone else’s personal information, you should only do so if you have their authority or consent to provide us with their personal information. You should also take reasonable steps to inform them of the matters set out in this Privacy Policy or any Privacy Collection Statement we give you. Holding personal information Denotare holds personal information in hard copy and electronic formats. We take security measures to protect the personal information we hold including physical (for example, restricting access to our work places and storage of files in secure rooms) and technology (for example, restriction of access, firewalls, the use of encryption, passwords and digital certificates) security measures.

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Page 1: Privacy & Terms Combined

Denotare  Australia  Privacy  Policy  and  Terms  of  Use  Statement    

Privacy  Policy    Denotare   in  Australia   is   committed   to   treating   the  personal   information  we   collect   in   accordance  with   the  Australian   Privacy   Principles   in   the   Privacy   Act   1988   (Cth)   (Privacy   Act).   This   Privacy   Policy   sets   out   how  Denotare  handles  personal  information.    This  Privacy  Policy  does  not  apply  to  personal  information  collected  by  Denotare  that  is  exempted  under  the  Privacy  Act,  for  example  employee  records.    Denotare  may  modify  this  Privacy  Policy  from  time  to  time  to  reflect  its  current  privacy  practices.      In  this  Privacy  Policy,  ‘Denotare’,  ‘we’,  ‘us’  and  ‘our’  is  a  reference  to  the  Denotare  partnership.    Personal  information  we  collect    The  types  of  personal  information  we  may  collect  includes:  

1. names,  job  titles,  contact  and  address  details  2. information  in  identification  documents  (for  example,  passport,  driver’s  licence)  3. tax  file  numbers  and  other  government-­‐issued  identification  numbers  4. date  of  birth  and  gender  5. bank  account  details,  shareholdings  and  details  of  investments  6. details  of  superannuation  and  insurance  arrangements  7. educational  qualifications,  employment  history  and  salary  8. visa  or  work  permit  status  9. personal  information  about  your  spouse  and  dependants.    

   It  may  be  necessary  in  some  circumstances  for  Denotare  to  collect  sensitive  information  about  you  in  order  to  provide   specific   services   or   for   contracting   or   recruiting   purposes.   Examples   of   the   types   of   sensitive  information   that  may   be   collected   in   such   circumstances   include   professional  memberships,   ethnic   origin,  criminal  record  and  health  information.      It   is   generally   not   practical   to   remain   anonymous   or   to   use   a   pseudonym  when   dealing  with  Denotare   as  usually  we  need  to  use  your  personal   information  to  provide  specific   services   to  you,  or  which  relate   to  or  involve  you.    How  we  collect  and  manage  personal  information    Generally  we   collect   your   personal   information   from   you   directly   (for   example,  when  we   deal  with   you   in  person   or   over   the   phone,  when   you   send   us   correspondence   (including   via   email),  when   you   complete   a  questionnaire,  form  or  survey,  or  when  you  subscribe  to  our  publications).      Sometimes  it  may  be  necessary  for  us  to  collect  your  personal   information  from  a  third  party.  For  example,  we  may  collect  your  personal  information  from  your  employer  where  they  are  our  client,  from  your  personal  representative,  another  Denotare  member  firm  or  a  publicly  available  record.      We  may   also   collect   personal   information   about   you   from   your   use   of   our   websites   and   information   you  provide  to  us  through  contact  mailboxes  or  through  the  registration  process  on  our  websites.      Where  you  provide  us  with  personal  information  about  someone  else    If  you  provide  us  with  someone  else’s  personal  information,  you  should  only  do  so  if  you  have  their  authority  or   consent   to  provide  us  with   their  personal   information.   You   should  also   take   reasonable   steps   to   inform  them  of  the  matters  set  out  in  this  Privacy  Policy  or  any  Privacy  Collection  Statement  we  give  you.    Holding  personal  information  Denotare   holds   personal   information   in   hard   copy   and   electronic   formats.   We   take   security   measures   to  protect   the   personal   information   we   hold   including   physical   (for   example,   restricting   access   to   our   work  places  and  storage  of  files  in  secure  rooms)  and  technology  (for  example,  restriction  of  access,  firewalls,  the  use  of  encryption,  passwords  and  digital  certificates)  security  measures.        

Page 2: Privacy & Terms Combined

Purpose  for  collecting,  holding,  using  and  disclosing  personal  information  Denotare  collects,  holds  and  uses  personal  information  for  a  number  of  purposes  including:  

1. to  provide  professional  services  2. to  provide  technology  services  and  solutions  3. to  respond  to  requests  or  queries  4. to  maintain  contact  with  our  clients  and  other  contacts  5. to  keep  our  clients  and  other  contacts  informed  of  our  services  and  industry  developments  6. to  notify  of  seminars  and  other  events  7. for  administrative  purposes  8. for  recruitment  purposes  9. for  purposes  relating  to  the  employment  of  our  personnel,  providing  internal  services  or  benefits  to  

our  partners  and  staff  and  for  matters  relating  to  the  partnership  10. when  engaging  service  providers,  contractors  or  suppliers  relating  to  the  operation  of  our  business  11. to  manage  any  conflict  of  interest  or  independence  (including  auditor  independence)  obligations  or  

situations  12. to  conduct  surveys  13. for  seeking  your  feedback  14. to  meet  any  regulatory  obligations  15. as  part  of  entering  into  an  alliance,  joint  venture  or  referral  arrangement,  or  16. for  any  other  business  related  purposes.  

   If  you  do  not  provide  us  with  the  personal  information  we  have  requested,  we  may  not  be  able  to  complete  or  fulfil  the  purpose  for  which  such  information  was  collected,  including  providing  you  or  our  clients  with  the  services  we  were  engaged  to  perform.      The  types  of  third  parties  to  whom  we  may  disclose  your  personal  information  include:      

1. experts  or  other  third  parties  contracted  as  part  of  an  engagement,  2. our  service  providers,  3. our  professional  advisers:  

a. as   part   of   an   engagement,   if   you   are   a   customer,   an   employee,   a   contractor   or   supplier   of  services   to   one   of   our   clients,   then   we   may   disclose   your   personal   information   as   part   of  providing  services  to  that  client  

b. as  part  of  entering  into  an  alliance,  joint  venture  or  referral  arrangement,  or  4. government  or  regulatory  bodies  or  agencies,  as  part  of  an  engagement  or  otherwise,  (for  example,  

the  Australian  Taxation  Office).      We  do  not  disclose  personal  information  to  third  parties  for  the  purpose  of  allowing  them  to  send  marketing  material  to  you.    However,  we  may  share  non-­‐personal,  de-­‐identified  or  aggregated  information  to  them  for  research  or  promotional  purposes.      Disclosure  of  personal  information  overseas    We  may  store,  process  or  back-­‐up  your  personal  information  on  servers  that  are  located  overseas  (including  through  third  party  service  providers).    These  servers  are  commonly  located  in  the  United  States  of  America.      In  some  circumstances,  Denotare  also  uses  third  party  service  providers  to  carry  out  its  functions  and  provide  services.    These  service  providers  are  typically  located  in  Russia,  India  and  Sri  Lanka.    Direct  marketing    Denotare  may  also  use  your  personal  information  for  the  purpose  of  marketing  its  services.    If  you  do  not  want  to  receive  marketing  material  from  us,  you  can  contact  us  as  detailed  below:  

1. For  electronic  communications,  you  can  click  on  the  unsubscribe  function  in  the  communication.  2. For  hard  copy  communications,  you  can  email  [email protected].  3. Through  our  contact  details  set  out  in  the  'How  to  contact  us'  section.  

 

Privacy  on  our  website    Cookies  'Cookies'   (i.e.   small   text   files   placed   on   your   computer   when   you   first   visit   the   site)   are   used   on   some  Denotare   websites.   Most   browsers   now   recognise   when   a   cookie   is   offered   and   permit   you   to   refuse   or  accept   it.   If  you  are  not  sure  whether  your  browser  has  this  capability,  you  should  check  with  the  software  manufacturer,  your  company's  technology  help  desk  or  your  internet  service  provider.      

Page 3: Privacy & Terms Combined

Cookies  are  primarily  used  to  enhance  your  online  experience.  If  you  visit  our  websites  to  read  or  download  information,  such  as  news  stories  or  articles,  much  of  the  information  we  collect   is  statistical  only  (e.g.,  the  domain   from  which   you   accessed   the   internet,   the   date   and   time   you   accessed   our   site,   and   the   internet  address   of   the  website   from  which   you   linked  directly   to  our   site)   and  not   personally   identifiable.  We  use  such  information  to  make  our  sites  more  useful  and  attractive  to  you.        Your  choices  You   have   several   choices   regarding   your   use   of   Denotare’s   websites.   In   general,   you   are   not   required   to  provide   personal   information   when   you   visit   our   websites.   However,   if   you   apply   to   receive   information  about   our   services,   events   and   industry   updates   or   wish   to   apply   for   a   job,   provision   of   certain   personal  information  will  generally  be  required.        Links  to  third  party  websites  Denotare’s  websites  may  contain  links  to  third  parties’  websites.  Those  other  websites  are  not  subject  to  our  privacy  policy  and  procedures.  You  will  need  to  review  those  websites  to  view  a  copy  of  their  privacy  policy.  Denotare   also   does   not   endorse,   approve  or   recommend   the   services   or   products   provided  on   third   party  websites.    Children    We   understand   the   importance   of   protecting   children’s   privacy,   especially   in   an   online   environment.   In  particular,  our  websites  are  not  intentionally  designed  for  or  directed  at  children  under  the  age  of  nine  (9).      It   is  our  policy   to  never  knowingly  collect  or  maintain   information  about  anyone  under   the  age  of  nine   (9),  except   as   part   of   a   specific   engagement   to   provide   professional   services  which   necessitates   such   personal  information  be  collected.    Gaining  access  to  personal  information  we  hold    You   can   request   access   to   your   personal   information,   subject   to   some   limited   exceptions   permitted   or  required  by  law.  Such  request  must  be  made  in  writing  to  the  Denotare  leadership  team.  Please  see  'How  to  contact   us'   for   details.   Denotare   may   charge   reasonable   costs   for   providing   you   access   to   your   personal  information.    Keeping  personal  information  current    If  you  believe  that  any  personal  information  Denotare  has  collected  about  you  is  inaccurate,  not  up-­‐to-­‐date,  incomplete,  irrelevant  or  misleading,  you  may  request  correction.    To   do   so,   please   contact   the   Denotare   leadership   team   and  we  will   take   reasonable   steps   to   correct   it   in  accordance  with  the  requirements  of  the  Privacy  Act.  Please  see  'How  to  contact  us'  for  details  as  to  how  to  contact  the  Denotare  leadership  team.    Complaints    If   you   wish   to   make   a   complaint   to   Denotare   about   our   handling   of   your   personal   information,   you   can  contact  the  Denotare  leadership  team  as  set  out  in  'How  to  contact  us'.      Denotare  will   endeavour   to   reply   to   you  within   30   days   of   receipt   of   the   completed   complaint   form   and,  where   appropriate,   will   advise   you   of   the   general   reasons   for   the   outcome   of   the   complaint.   In   some  circumstances,   the  Denotare   leadership   team  may  decline   to   investigate   the   complaint,   for   example   if   the  complaint   relates   to  an  act  or  practice   that   is  not  an   interference  of   the  privacy  of   the  person  making   the  complaint.      If  you  are  not  satisfied  with  the  outcome  of  your  complaint,  you  can  refer  your  complaint  to  the  Office  of  the  Australian  Information  Commissioner.    How  to  contact  us  Denotare  is  a  partnership  between  David  Williams,  John  Van  Hattem  and  Stuart  Holywell.  Emailing  any  one  of  these   three   people   constitutes   contacting   the   Denotare   leadership   team.   They   may   be   contacted   via   the  following  email  addresses:    

David  Williams  -­‐  [email protected]  John  Van  Hattem  -­‐  [email protected]  Stuart  Holywell  -­‐  [email protected]  

 Alternatively,  you  may  contact  us  at  [email protected]      

Page 4: Privacy & Terms Combined

Website  Terms  of  Use  Statement    These  Terms  of  Use  (these  “Terms”)  govern  the  web  pages  of  the  denotare.com.au  /  denotare.com  website  herein  as  “this  Website”.        By  using  this  Website,  you  are  agreeing  to  these  Terms.  If  you  do  not  agree  to  these  Terms,  then  you  are  not  allowed  to  use  this  Website  and  should  immediately  terminate  such  usage.    This  Website  is  provided  by  the  Partnership  of  Denotare  hereinafter  referred  to  as  “we”,  “us”  or  “our”.        Unless  otherwise  indicated,  the  content  on  this  Website  is  provided  by  us.    Unless  otherwise   indicated  on  the  content,  you  are  authorized  to  view,  copy,  print,  and  distribute   (but  not  modify)  the  content  on  this  Website;  provided  that:    

(i) such  use  is  for  informational,  non-­‐commercial  purposes  only,  and      

(ii) any  copy  of  the  content  that  you  make  must  include  the  copyright  notice  or  other  attribution,  if  any,  associated  with  the  content.  

 You  are  not  authorised  to  copy  or  use  any  software,  proprietary  processes,  or  technology  embodied   in  this  Website.    Except   as   expressly   provided   herein,   you   shall   not   use   the   name   “Denotare”,   the   Denotare   logo   or   other  registered  or  unregistered  trademarks  of  Denotare  that  appear  on  this  Website.        References   to   other   parties’   trademarks   on   this   Website   are   for   identification   purposes   only   and   do   not  indicate  that  such  parties  have  approved  this  Website  or  any  of  its  contents.  These  Terms  of  Use  do  not  grant  you  any  right  to  use  the  trademarks  of  other  parties.    

Website  disclaimer  and  limitation  of  liability    THIS  WEBSITE  CONTAINS  GENERAL  INFORMATION  ONLY,  AND  WE  ARE  NOT,  BY  MEANS  OF  THIS  WEBSITE  OR  ANY  PART  THEREOF,  RENDERING  PROFESSIONAL  ADVICE  OR  SERVICES.  BEFORE  MAKING  ANY  DECISION  OR  TAKING   ANY   ACTION   THAT   MIGHT   AFFECT   YOUR   FINANCES   OR   BUSINESS,   YOU   SHOULD   CONSULT   A  QUALIFIED  PROFESSIONAL  ADVISOR  UNDER  A  FORMAL  CONTRACT  ARANGEMENT.    THIS   WEBSITE   IS   PROVIDED   AS   IS,   AND   WE   MAKE   NO   EXPRESS   OR   IMPLIED   REPRESENTATIONS   OR  WARRANTIES   REGARDING   IT.   WITHOUT   LIMITING   THE   FOREGOING,   WE   DO   NOT   WARRANT   THAT   THIS  WEBSITE  WILL  BE   ERROR-­‐FREE  OR  WILL  MEET  ANY  PARTICULAR  CRITERIA  OF  PERFORMANCE  OR  QUALITY.  WE   EXPRESSLY   DISCLAIM   ALL   IMPLIED  WARRANTIES,   INCLUDING,  WITHOUT   LIMITATION,  WARRANTIES   OF  MERCHANTABILITY,   TITLE,   FITNESS   FOR   A   PARTICULAR   PURPOSE,   NON-­‐INFRINGEMENT,   COMPATIBILITY,  SECURITY,  AND  ACCURACY.    YOUR  USE  OF  THIS  WEBSITE   IS  AT  YOUR  OWN  RISK  AND  YOU  ASSUME  FULL  RESPONSIBILITY  AND  RISK  OF  LOSS   RESULTING   FROM   YOUR   USAGE.   WE   WILL   NOT   BE   LIABLE   FOR   ANY   DIRECT,   INDIRECT,   SPECIAL  INCIDENTAL,  CONSEQUENTIAL,  OR  PUNITIVE  DAMAGES  OR  ANY  OTHER  DAMAGES  WHATSOEVER,  WHETHER  IN   AN   ACTION   OF   CONTRACT,   STATUTE,   TORT   (INCLUDING,   WITHOUT   LIMITATION,   NEGLIGENCE),   OR  OTHERWISE,  RELATING  TO  THE  USE  OF  THIS  WEBSITE.    CERTAIN   LINKS  ON   THIS  WEBSITE   LEAD   TO   RESOURCES  MAINTAINED   BY   THIRD   PARTIES  OVER  WHOM  WE  HAVE   NO   CONTROL.   WITHOUT   LIMITING   ANY   OF   THE   FOREGOING,   WE   MAKE   NO   EXPRESS   OR   IMPLIED  REPRESENTATIONS  OR  WARRANTIES  WHATSOEVER  REGARDING  SUCH  RESOURCES  AND  WEBSITES.    IF  ANY  OF  THESE  TERMS  OF  USE  IS  INVALID  OR  UNENFORCEABLE  IN  ANY  JURISDICTION,  THEN:      

(I) IN  THAT  JURISDICTION  THEY  SHALL  BE  RE-­‐CONSTRUED  TO  EFFECT  THEIR  INTENT  AS  NEARLY  AS  POSSIBLE  AND  THE  REMAINING  TERMS  SHALL  REMAIN  IN  FULL  FORCE  AND  EFFECT,  AND    

(II) IN   EVERY  OTHER   JURISDICTION,   ALL  OF   THESE   TERMS  OF  USE   SHALL   REMAIN   IN   FULL   FORCE  AND  EFFECT.