project management with kanban: from basics to metrics
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© 2015 Planview, Inc. | 1
Kanban: From Basics to Metrics
Jason Morio Projectplace Segment Manager

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• Welcome and housekeeping • About Projectplace • Lean & Agile• Kanban – a collaboration trend• A Handful of Metrics for Success• Summary
Agenda

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175,166
registered usersOver 1 million
Founded as one of the world’s first SaaS companies1998
number of projects
in people-centric collaborationPioneer
uptime99.97%
Average service

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Project management
& execution
Team & task collaboration
Document collaboration
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Lean & Agile
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Lean & Agile
• Efficiency = to increase or maintain perceived customer value with less work• Self-organized teams: The ones who execute the work should be the ones
planning it• Control through transparency
• Continuous improvement
• Workflows should be visible for everyone• Kanban-inspired visual management tools
Nonlinear Management (NLM) Management techniques and strategies started to appear more than 60 years ago. Examples: Systems Theory (CAS), Concurrent Engineering, Toyota Kaizen, Lean ProductionImportant values and principles within lean and agile
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• Working lean is all about reducing waste and adding value
• Communication• Visual management tools• Standardization• Kaizen - Continuous improvement• Jidoka, right from me/quality/stop at
errors
Lean
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Agile - Responding to change
What most people think What successful people know
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Sprint – a chunk of timePeaceful and focused work for the team
Estimates and updates for the stakeholder
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Kanban
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The danger of multitaskingMany people take pride in how well they multitask. But new research suggests some big downsides to it:› Multitasking increases the chances of making mistakes
and missing important information and cues› Multitaskers are also less likely to retain information in
working memory, which can hinder problem solving and creativity
› We think we can – but it is simply impossible neurologically
› Causes cognitive impairment› Can lead to people making objectively poorer choices,
choices they later regretIf you want to read more about this:To learn more about Organize Your Mind, Organize Your Life, visit the Harvard Health Publications website. Dr. Paul Hammerness and Margaret Moore, authors of Organize Your Mind, Organize Your Life, a new book from Harvard Health Publications.www.psychologytoday.com
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Kanban board
› Visual signal – a card› A ”pull” system› Culture of continuous improvement› Visualization of work and teams progress› Flow – stop starting, start finishing!› Success through collaboration› Enable customer value through continuous delivery
What is a ?
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› Dragging a card to the second column on the kanban board communicates that you have commited and started to do something. It increases accountability and reduces procrastination
The Zeigarnik effect promotes follow through
› Dragging a card to the last column, representing finishing a task, reduces cognitive load and perceived stress
The psychological tendency to remember an uncompleted task rather than a completed one
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Ability to self-organize is the key to high-performance teams
Psychological projection onto the visual cards makes uncomfortable feelings easier to handle
The board is a natural gathering point to discuss issues, solve problems and learn
The kanban board makes behavior clearly visible
Visualization accelerates learning and the ability to prioritize
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Lean & Kanban Applied: Agile MarketingView the On-Demand Webcast!

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• How is work flowing?
• How long are tasks taking to complete?
• Where are we bottlenecked?
• Will we meet our deadlines?
• How is additional scope impacting us?• Are we getting better?
Metrics
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Metrics – Cumulative FlowView the On-Demand Webcast!

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Metrics – Lead & Cycle TimeView the On-Demand Webcast!

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Metrics - BurndownView the On-Demand Webcast!

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Metrics - BurnupView the On-Demand Webcast!

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How can digital Kanban boardshelp your organization achieve success?
Efficiency
Empower teams – gain control
Self-organizing teams
Transparency
Limit WIP
Customer Satisfaction
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Kanban & Project Collaboration in PracticeEuropean auto manufacturer conducted a project to improve transport safety by integrating more efficient and standardized safety systems in passenger vehicles. 23 companies involved, 5 different languages.
German manufacturer of bathroom furniture optimizes the product development process involving internal and external parties.
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Kanban & Project Collaboration in Practice
Danish beverage company managed a control systems replacement and automation project affecting 12,000 valves and pumps.Saved one full man-year.
International power supply manufacturing company enables project and information access across IT teams in 17 branches
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“… one of the most interesting and impressive project management systems I’ve come across and it gets a Gearhead rating of 5 out of 5.”
Thank youQuestions?
Additional Informationprojectplace.com/resourcesprojectplace.com/pricing/personal-online-demo/
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excellence in collaboration
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