Aprile, J.Providing Online Access to Point-of-Care Information: Lessons from the OntarioMD.ca Physician Portal

• This slideshow, presented at Medicine 2.0’08, Sept 4/5th, 2008, in Toronto, was uploaded on behalf of the presenter by the Medicine 2.0 team

• Do not miss the next Medicine 2.0 congress on 17/18th Sept 2009(www.medicine20congress.com)

• Order Audio Recordings (mp3) of Medicine 2.0’08 presentations at http://www.medicine20congress.com/mp3.php

Providing online access to point-of-Providing online access to point-of-care information: care information: Lessons from the OntarioMD.ca Lessons from the OntarioMD.ca physician portalphysician portal

Jason AprileWeb Content ManagerSeptember 2008

© 2008 OntarioMD Inc. Prepared for the Medicine 2.0 Congress, September 4 – 5th, Toronto, Ontario, Canada

.

OntarioMD Overview

Wholly owned subsidiary of the Ontario Medical Association (OMA)

Funded by the Ontario Ministry of Health and Long-Term Care’s (MOHLTC) Physician IT Program

Established to support the adoption of IT by physicians

.

OntarioMD Network

OntarioMD Physician Portal – EMR Advisor – OntarioMD Groupswww.ontariomd.ca – www.emradvisor.ca – www.ontariomd.ca/groups

Three sites with one goal:

Connecting Physicians

.

OntarioMD Physician Portalwww.ontariomd.ca

Connecting physicians to clinical tools and resources

An online point of care resource with: Drug tools Disease toolkits Forms & Flowsheets Patient handouts Clinical Practice Guidelines

.

EMR Advisorwww.emradvisor.ca

Connecting physicians to information about clinical management systems and electronic medical records

An online community dedicated to supporting physicians on their EMR journey

Features include: Peer authored blogs and commentary Discussion forums

.

OntarioMD Groupswww.ontariomd.ca/groups

Connecting physicians to colleagues - via a suite of collaboration tools

All user created Groups offer: Public web presence Private members area

Collaborative content Discussion forums Shared calendar Shared files and images

.

Lessons Learned

The development of the OntarioMD network has progressed according to user needs

New online products and spaces have evolved directly from our engagement with physicians and an understanding of:

Practice workflow The existence of multiple physician work modes The varied needs within these work modes

.

Audience Engagement

Metrics

Gathering and analyzing website metrics

Identifying usage patterns

Visits Time Frequency Resources used

Consultation

Consulting with physicians at their clinics Understanding workflow Identifying IT use

patterns Surveying users at

various stages of IT use Adopting Advanced

Direct engagement with physicians has resulted in the development of the most popular portal features

.

Findings

Physicians are managing multiple work modes

Clinical Mode

Providing patient care in a busy clinical setting

Practice Management Mode Improving workflow and efficiency, adopting IT

Collaboration Mode Participating in other projects (i.e. research, committees, etc.)

.

Clinical Mode = OntarioMD.ca

Seamlessly integrating tools and resources into the clinical workday Anticipating the physician’s information needs

Drug search with Limited Use codes

.

Clinical Mode = OntarioMD.caMaking frequently used resources available on-demand from anywhere

My Resources

.

Clinical Mode = OntarioMD.caProviding access to contextual resources

Disease toolkits

.

Practice Management Mode = EMRAdvisor.ca

.

Practice Management Mode = EMRAdvisor.ca

A dedicated space to address practice IT issues

An interactive community for physicians planning, acquiring, implementing and adopting electronic medical records

Enabling information sharing Physician authored content (blogs) Peer to peer communication channels (discussion forums)

Built on a community friendly platform Modular applications to grow as user needs change

.

Collaboration Mode = OntarioMD Groups

.

Collaboration Mode = OntarioMD Groups

An online collaboration tool to facilitate communication and manage extra-curricular workflow

Enabling physicians to connect their professional health networks

Features: Collaborative content Shared calendar File sharing Discussion forums Public facing web presence

.

The IT Journey

Challenges

Moving at the speed of our audience Working to integrate IT within the practice environment Building upon our understanding of physicians and their needs Involving physicians in the development of new products Developing products that meet existing workflow and practice

requirements

.

For more information about the

OntarioMD Network please contact:

Jason Aprile

Web Content Manager

OntarioMD Inc.

jason.aprile@ontariomd.com

www.ontariomd.ca – www.emradvisor.ca – www.ontariomd.ca/groups