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    A Summer Training Report

    On

    ANALYSIS OF ON NON PERFORMING ASSETS OF PUNJAB

    AND SIND BANK

    Undertaken at

    SUBMITTED TO PUNJABI UNIVERSITY,PATIALA

    IN PARTIAL FULFILLMENT OF THR REQUIREMENT FOR

    THE AWARD OF THE DEGREE OF

    MASTER OF BUSINESS ADMINISTRATION(SESSION 2009-2011)

    Submitted to :- Submitted by:-

    GEETIKA

    MBA(III)

    PUNJABI UNIVERSITY,PATIALA

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    DECLARATION

    I, GEETIKA hereby declare that this project report entitled

    Analysis of non performing assets of Punjab and Sind bank

    Prepared by me is a confide record of work done at Punjab and Sind bank, Branch Office,

    Patiala, under the guidance of Prof S.S Virdhi, faculty, PUNJABI UNIVERSITY, Patiala in

    partial fulfilment of MBA Program- during academic year-2009-11.

    I further declare that the information presented in this project is true and original to the best of

    my knowledge.

    (GEETIKA)

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    PREFACE

    Research Project is an integral part of the professional studies and its purpose is to provide the

    students with the practical exposure of the market in todays changing scenario.

    It helps in the development of knowledge, skills and analytical thinking progress.

    Theoretical Knowledge without practical learning is of little value.

    To fulfill the need, the management course has the provision of practical learning.

    We took our summer training in PUNJAB AND SIND BANK. It was our fortune that we

    got the opportunity to do our summer training in an esteemed organization in very healthy and

    co-operative atmosphere.

    In the forthcoming pages, an attempt has been made to present a comprehensive report

    concerning different aspects of our training.

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    ACKNOWLEDGEMENT

    If words are considered to be signs of gratitude then let these words convey the very same.

    My sincere gratitude to PUNJAB AND SIND BANK for providing me with an opportunity

    to work with BANK and giving necessary directions on doing this project to the best of my

    abilities.

    At the very outset I would like to express my sincere gratitude to Mr.Surjeet Singh, Branch

    Manager,Sector-34, Chandigarh, who was kind enough for providing me this opportunity to

    supervise my summer training in this organization.

    I would like to extend my heartfelt thanks to the staff members of Punjab and Sind bank,Branch Office, G.N.N Tripuri, Patiala without whose guidance and support I would not have

    been able to successfully complete my project. I also offer my sincere appreciation to the

    staff in PSB.

    My several well-wishers helped me directly or indirectly; I virtually fall short of words to

    express my gratefulness to them. Therefore I am leaving this acknowledgement incomplete in

    their reminiscence.

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    TABLE OF CONTENTS

    S.NO TOPICS PAGES

    1. Introduction 8-12

    2. Company Profile 13-22

    3. Literature Review 23-26

    4. Research Methodology 27-30

    5. NPA and Provisioning 31-62

    6. Analysis and Interpretation 63-75

    7. Recovery Procedure 76-79

    8. Suggestions and Conclusion 80-85

    9. Bibliography 86

    10. Annexure 87

    EXECUTIVE SUMMARY

    NPAs have turned to be a major stumbling block affecting the profitability of Indianbanks before 1992,banks did not disclose the bad debts sustained by them and provision made

    by them fearing that it may have an adverse. Owing to the low levels of profitability, banks

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    owned funds had to be strengthened by repeated infusion of additional capital by the

    government. The introduction of prudential norms strengthen the banks financial position and

    enhance transparency is considered as a milestone measure in the financial sector reform.

    These prudential norms relate to income recognition, asset classification, provisioning for bad

    and doubtful debts and capital adequacy.

    An Explorative & Descriptive study was considered to be adequate to achieve the

    objectives of the study, and the study was conducted in PUNJAB AND SIND BANK, on An

    analysis of NPA in commercial banks with special reference to Punjab and Sind Bank. The

    general objective of the study was to analyze the NPA level in commercial banks. However

    the study was conducted with the following specific objectives..

    To analyze the NPA level of Punjab and Sind bank.

    To study the recovery procedures of Punjab and Sind Bank.

    To examine how far the bank has been successful in reducing the NPA level.

    To suggest measures for efficient management of NPAs.

    The major limitation of the study was the paucity of time. Even then, maximum care has

    been taken to arrive at appropriate conclusion. The method adopted for collection of data was

    personal interview with bank officials using Inventory schedule as a tool for the same, and

    it was also sourced from the secondary data. After collecting data from the respective sources,

    analysis & interpretation of data has been made. On analyzing the data, the following findings

    were arrived at:-

    Net advances are an upward trend.

    Net NPAs are decreasing.

    Staff productivity is increasing and is reflected the recovery results.

    Based on the findings, logical conclusions are drawn, and further, suitable suggestions &

    recommendations are brought out. The entire project report is presented in the form of a report

    using chapter scheme, developed logically and sequentially from introduction to bibliography &

    references.

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    HISTORY OF BANKING

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    Banks were born to facilitate trade to lend monies to purchase goods, to store monies and to

    change currencies. Banking began thousands of years ago. The Assyrians, Babylonians and

    Ancient Greeks practiced simple forms of banking safekeeping, exchanging foreign coins

    and making loans mainly in connection with trade. Temples such as those of Ephesus and

    Delphi were Greek banking institutions. The Romans did not have State Banks but had minute

    regulations regarding private banks. These were calculated to create utmost confidence in the

    system.

    Banking is nearly as old as civilization. The history of banking could be said to have started

    with the appearance of money. The first record of minted metal coins was in Mesopotamia in

    about 2500B.C. the first European banknotes, which was handwritten appeared in1661, in

    Sweden. cheque and printed paper money appeared in the 1700s and 1800s, with many

    banks created to deal with increasing trade.

    The history of banking in each country runs in lines with the development of trade and

    industry, and with the level of political confidence and stability. The ancient Romans

    developed an advanced banking system to serve their vast trade network, which extended

    throughout Europe, Asia and Africa.

    Modern banking began in Venice. The word bank comes from the Italian word ban co,

    meaning bench, because moneylenders worked on benches in market places. The bank of

    Venice was established in 1171 to help the government raise finance for a war.

    At the same time, in England merchant started to ask goldsmiths to hold gold and silver in

    their safes in return for a fee. Receipts given to the Merchant were sometimes used to buy or

    sell, with the metal itself staying under lock and key. The goldsmith realized that they could

    lend out some of the gold and silver that they had and charge interest, as not all of the

    merchants would ask for the gold and silver back at the same time. Eventually, instead of

    charging the merchants, the goldsmiths paid them to deposit their gold and silver.

    The bank of England was formed in 1694 to borrow money from the public for the

    government to finance the war of Augsburg against France. By 1709, goldsmith were using

    bank of England notes of their own receipts.

    BANKING HISTORY OF INDIA

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    Banking in India originated in the first decade of 18th century with The General Bank of India

    coming into existence in 1786. This was followed by Bank of Hindustan. Both these banks are

    now defunct. The oldest bank in existence in India is the State Bank of India being established

    as "The Bank of Bengal" in Calcutta in June 1806. A couple of decades later, foreign banks

    like Credit Lyonnais started their Calcutta operations in the 1850s. At that point of time,

    Calcutta was the most active trading port, mainly due to the trade of the British Empire, and

    due to which banking activity took roots there and prospered. The first fully Indian owned

    bank was the Allahabad Bank, which was established in 1865.

    By the 1900s, the market expanded with the establishment of banks such as Punjab National

    Bank, in 1895 in Lahore and Bank of India, in 1906, in Mumbai - both of which were founded

    under private ownership. The Reserve Bank of India formally took on the responsibility of

    regulating the Indian banking sector from 1935. After India's independence in 1947, the

    Reserve Bank was nationalized and given broader powers.

    NATIONALIZATION

    The next significant milestone in Indian Banking occurred on July 19, 1969 when the then

    Indira Gandhi government nationalized the 14 largest commercial banks. A second

    nationalization of 6 more commercial banks followed in 1980. The stated reason for the

    nationalization was to give the government more control of credit delivery. After this, until the

    1990s, the nationalized banks grew at a leisurely pace of around 4%, closer to the average

    growth rate of the Indian economy.

    LIBERALIZATION

    In the early 1990s the Narasimha Rao government embarked on a policy of liberalization and

    gave licenses to a small number of private banks, which came to be known as new generation

    tech-savvy banks, which included banks such as UTI Bank (the first of such new generation

    banks to be set up), ICICI Bank and HDFC Bank. This move, along with the rapid growth in

    the economy of India, kick started the banking sector in India, which has seen rapid growth

    with strong contribution from all the three sectors of banks, namely, government banks,

    private banks and foreign banks.

    The next stage for the Indian banking has been setup with the proposed relaxation in the

    norms for Foreign Direct Investment, where all Foreign Investors in banks may be given

    voting rights which could exceed the present cap of 10%.

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    The new policy shook the Banking sector in India completely. Bankers, till this time, were

    used to the 4-6-4 method (Borrow at 4%; Lend at 6%; Go home at 4) of functioning. The new

    wave ushered in a modern outlook and tech-savvy methods of working for traditional banks.

    All this led to the retail boom in India. People not just demanded more from their banks but

    also received more.

    BANKING STRUCTURE IN INDIA

    In todays dynamic world banks are inevitable for the development of a country. Banks play a

    pivotal role in enhancing each and every sector. They have helped bring a draw of

    development on the worlds horizon and developing country like India is no exception.

    Banks fulfills the role of a financial intermediary. This means that it acts as a vehicle for

    moving finance from those who have surplus money to (however temporarily depositors

    whose accounts are in credit to borrowers who are in debit.

    Without the intermediary of the banks both their depositors and their borrowers would

    have to contact each other directly. This can and does happen of course. This is what has

    lead to the very foundation of financial institution like banks.

    Before few decades there existed some influential people who used to land money. But a

    substantially high rate of interest was charged which made borrowing of money out of the

    reach of the majority of the people so there arose a need for a financial intermediate.

    The Bank have developed their roles to such an extent that a direct contact between the

    depositors and borrowers in now known as disintermediation. Banking industry has always

    revolved around the traditional function of taking deposits, money transfer and making

    advances. Those three are closely related to each other, the objective being to lend money,

    which is the profitable activity of the three. Taking deposits generates funds for lending and

    money transfer services are necessary for the attention of deposits. The Bank have introduced

    progressively more sophisticated versions of these services and have diversified introduction

    in numerable areas of activity not directly relating to this traditionaltrinity

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    COMPANY OVERVIEW

    (a)HISTORY

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    It was in the year 1908, when a humble idea to uplift the poorest of poor of the land

    culminated in the birth of Punjab & Sind Bank with the far-sighted vision of luminaries like

    Bhai Vir Singh, Sir Sunder Singh Majitha and Sardar Tarlochan Singh.They enjoyed the

    highest respect with the people of Punjab.

    The bank was founded on the principle of social commitment to help the weaker section of the

    society in their economic endeavours to raise their standard of life.

    Decades have gone by, even today Punjab & Sind Bank stands committed to honor the social

    commitments of the founding fathers.

    (b)VISION AND MISSION

    CORPORATE VISION

    We envision to emerge as a strong vibrant Bank through synchronization of the human,

    financial and technological resources.

    CORPORATE MISSION

    To put in place the effective risk management and internal contol system.

    To adopt and operationalise high-level technology standards.

    To strive to achieve excellence in customer service.

    To achieve the highest standards of transparency and accountability in the conduct of

    banking business.

    To maximize profitability and profits of the Bank with due compliance of prudential

    guidelines.

    To maximize competitive risk adjusted return on capital, through planned reduction in the

    average cost of funds, increased yield on advances and investments besides reduction in cost

    of operations.

    (c) MANAGEMENT

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    SHRI PARVEEN KUMAR ANAND

    EXECUTIVE DIRECTOR

    DIRECTORS

    SHRI A. BHATTACHARYA DIRECTOR (Ministry of Finance, Deptt. of Financial Services,

    New Delhi)

    SHRI R. SADANANDAM (RBI Nominee Director)

    SHRI SANDIP GHOSE, ADDITIONAL DIRECTOR (Regional Director, RBI New Delhi)

    NON- OFFICIAL DIRECTORS

    SHRI MATTA VENKATA SIVA PRASAD

    SHRI KRISHAN MURARI GANGAWAT

    SHRI HARI CHAND BAHADUR SINGH

    SHRI A.K. SURANA (C.A. Category)

    SHRI KARANPAL SINGH SEKHON

    SHRI MANISH GUPTA

    GENERAL MANAGERS

    SARDAR GURCHARAN SINGH REKHI

    (Chief General Manager)

    (Posted at H.O.)

    SARDAR HARCHARAN SINGH MAKKER (Posted at H.O.)

    SARDAR HARCHARN SINGH LAMBA

    SARDAR PARAMJIT SINGH GHAWRI (Posted at H.O.)

    SARDAR JASPAUL SINGH KOCHAR (Posted at H.O.)SARDAR GURVINDER SINGH BINDRA (Posted at H.O.)

    SARDAR KULWANT SINGH SUCHDEVA (Posted at H.O.)

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    SARDAR GURCHARAN SINGH

    (Posted at H.O.)

    SARDAR GURPAL SINGH MALIK (Posted at Z.O.

    KOLKATTA)

    SARDAR HARVINDER PAL SINGH (Posted at Z.O. MUMBAI)

    SARDAR MANJIT SINGH (Posted at H.O.)

    SHRI DINESH KUMAR GUPTA (CVO - Posted at H.O)

    (d) SERVICE PROFILE

    DEPOSITS

    Different types of deposit accounts:

    Different types of deposit accounts:

    (a) Saving Bank account (b) Term deposit account

    (c) interest rate account (d) Current account

    (e) Recurring deposit account (f) Lockers account

    ADVANCES

    Base rate

    Priority sector

    Housing

    Consumer

    Conveyance

    Personal loan

    Education

    Debt restructuring

    Other loans

    FPC leading

    SERVICES

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    ATM branches

    Locker facilities

    Credit cards

    RTGS/NEFT

    PSB-eFunds transfer

    (e) SPL TIEUPS

    PSB AVIVA ALLIANZ-Insurance

    Punjab & Sind Bank has special tie-up arrangements for Non Life insurance business withM/s Bajaj Allianz General Insurance Company and Life Insurance business arrangements with

    M/s Aviva Life Insurance Company India Pvt. Ltd. for providing its valued customers all the

    insurance related services under one roof. The Bank has established insurance desks

    throughout the country at different branches where Insurance Officers are posted and have

    also allotted cluster of surrounding branches.

    About PSB and Aviva Tie-up

    Aviva signed Corporate Agency Agreement with PSB in September 2004 under which

    the bank deployed its Insurance Officers (Specified Persons) to sell the Life Insurance

    products to its customers through vast network of 918 branches spread over 175

    Districts ,25 States and Union Territory of Chandigarh.

    The Bank has tied up with Bajaj Allianz Life Insurance Company Ltd. (BALIC) to provide

    Low Cost Life Insurance Cover to New & Existing Education Loan and Housing Loan

    borrowers on voluntary basis, under the Group Insurance Scheme.

    PSB-MARUTI SUZUKI

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    The Bank having signed MOU with MSIL for Auto financing through their approved dealers.

    The features of the scheme under Tie-up arrangement are as under

    1

    .

    Purpose To finance new Maruti Suzuki vehicles

    2

    .

    Eligibility:

    (i)

    Employees of Central/

    State Government PSUs,

    Organisations.

    (ii)

    Employees of established

    & recognized schools/

    colleges / local registered

    bodies, where loan

    installment is paid by salary

    deduction or undertaking

    from employer for

    remitting the terminal

    benefits is available.

    (iii

    )

    Employees of Corporate

    clients of Bank, where loan

    installment is paid by salary

    deduction or undertaking

    from employer for

    remitting the terminal

    benefits is available.

    (iv)

    Employees of reputed

    Corporates in regular

    service and having

    permanent residence proof.

    (v)

    Professionals/ Self

    employed, CAs doctors ,

    Architects and General

    public.

    Quantum of Loan

    (i) to

    (iv):

    Thrice the average of annual

    income of past three years as per

    ITR/ Salary details subject to a

    maximum of Rs.10 lac . ( Income

    of spouse can be clubbed)

    (v)

    Thrice the average of annual

    income of the past three years as

    per ITR ( Income of spouse can

    be clubbed ) . Maxm.Rs.10 lac .

    40% of the total income to meet

    day to day expenses should be

    ensured.

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    PSB- Tata Motors Ltd.

    In order to boost lendings under Commercial Vehicle segment Bank has entered into an

    MOU with Tata Motors Ltd Indias largest Commercial Vehicle Co for financing of com-

    mercial vehicles . In this context, under this arrangement, Bank has introduced a compete-

    tive and innovative credit delivery system in association with TML, effective implementa-

    tion which will be a source of successful business growth for the Bank.

    The salient features of the approved scheme are as under:

    1. Eligibility

    a)Individuals, proprietorship/partnership firm./ Limited company, trust, society, owning and

    operating or proposing to own and operate transport vehicles for carrying passengers or good

    on hire.

    b) The borrower should have sufficient net worth to pay for the margin and initial recurring

    expenses like registration, Insurance, etc. In case where the borrower does not meet this

    requirement, a co-borrower having sufficient net worth to be included.

    .

    2. Margin: 15% on chasis and 25% on body.

    3. DSCR Minimum 1.75

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    THE DEPOSITS OF PUNJAB AND SIND BANK

    (FROM 04-05 TO 09-10)

    Amount in crores

    The aggregate deposits of the bank has increased from 11844.02 crores to 22939.56 crores

    during the period 2004-05 to 2009-10. On analyzing the trend of such increase in the deposits

    over the period we can clearly see that it is increasing at a increasing rate. The modest growth

    especially during the last three years is mainly due to a conscious decision on to shed the

    Year

    Deposits

    of the

    bank

    (Rs)

    Increase /

    Decrease

    over the

    previous

    years figure

    2004-05 11844.02 ---

    2005-06 12591.50 6.31

    2006-07 13877.06 10.20

    2007-08 15656.46 12.81

    2008-09 19351.26 23.60

    2009-10 22939.56 18.54

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    highest cost deposits. With focus on bringing down the cost of deposit, field function areas

    have been constantly exhorted to step up the share of low cost of deposit.

    ADVANCES OF THE PUNJAB AND SIND BANK

    (FROM 2004-05 TO 2009-10)

    Amount in crores

    YearAdvance of the

    Bank (Rs)Increase/decrease over

    the previous year figure

    %Increase /

    Decrease over the

    previous years

    figure

    2004-05 39567.33_

    ---

    2005-06 40834.71 1267.38 3.20

    2006-07 48271.60 7437.89 0.18

    2007-08 56810.81 8538.21 17.68

    2008-09 84868.22 28057.41 49.38

    2009-10 66648.85 (18219.37) (21.46)

    The aggregate advances of the bank has increased from 39567.33 crores to 66648.85 crores

    during the period 2004-05 to 2009-10.The credit appraisal system was fine tuned and effective

    system was put to place to ensure the quality of asset. A tenor linked prime lending rate was

    introduced during the year 2006 to give a boost to short term lending. Exposure to various

    sectors is strictly maintained within the stipulated ceiling. The system and procedures were

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    streamlined to incipient irregularities in the asset step without delay. A substantial positive

    change in credit dispensation and monitoring was initiated through a visited credit policy.

    Which primarily aim at segmentation of the retail and corporate portfolios for improved thrust

    in both these areas.

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    S WOT ANALYSIS OF PSB

    MISSION

    Promotion and sustenance of economic interest & providing easy finance, cost effective and

    quality banking services to customer & PACs.

    STRENGTHS

    Special incentives in form of aides and subsidised loans given by state and central

    government in order to expand credit to rural and priority sector.

    Diversified Portfolio with innovative schemes like Revolving Cash Credit to farmers (RCC),

    Conversion loan facility, Commercial Dairy development scheme, Non Farm sector loan

    scheme(NFS) that caters to the special needs of farmers and other priority sectors.

    Well laid organisation structure and effective leadership.

    Well Qualified and trained staff fully dedicated towards fulfillment of banks objectives.

    WEAKNESSES

    No provision of new age services like Home Banking, On-line Banking, Telephone Banking.

    Lack of ATMs and debit card facility to its customers.

    Limited Branch network.

    Partial computerization of the operations.

    OPPURTUNITIES

    Introduction of new and innovative loan schemes like Dairy loan scheme for purchase of cow,

    Advances to salary earners etc.

    THREATS

    Increased competition from innovative service profile of private sector banks like ICICI,

    HDFC etc.

    Competition in core sectors like rural advances, SSI loans from other UCBs and public sector

    banks

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    Caprio & Klingebiel (1996), studied the Bank insolvency is more costly in the developing

    world, where losses represent a greater share of income. The authors present data on bank

    insolvency episodes since the late 1970s. This new database can be used in conjunction with

    readily available data. Information and insights are presented in seven tables on: a) major

    bank insolvencies episodes and systemic banking crises; b) main characteristics of banking

    crises; c) trade terms in crisis countries; d) trade concentration prior to crises; e) restructuring

    characteristics; f) financial analysis of crisis countries; and g) restructuring outcome in crisis

    countries. In a companion paper the authors discuss possible preventatives and the tradeoff

    between safety and soundness versus efficiency. Meanwhile, this initial database suggests

    further avenues for research. There is a dearth of widely available indicators on bank

    performance. More attention should be focused on developing indicators that might predict

    bank insolvency for individual banks and systems as a whole. The authors devise criteria for

    assessing how governments deal with insolvency and find that countries handle it well.

    Lawrence Sez (2001), analyzes the important process about financial reform in the area of

    bank illiquidity in low-income emerging markets. This process is taking place within the

    context of a debate as to whether or not governments should try to rehabilitate existing state-

    owned banks or allow a new or parallel banking system to emerge in order to reduce non-

    performing assets from state-owned commercial banks. A comparison of institutional

    development in China and India suggests that new entry rather than the rehabilitation

    approach may work more favorably to reduce non-performing assets. The paper offers an

    explanation as to why governments choose rehabilitation over new entry.

    Milind Sathye(2001), measured the productive efficiency of banks in a developing country,

    that is, India. The measurement of efficiency is done using data envelopment analysis. Two

    models have been constructed to show how efficiency scores vary with change in inputs and

    outputs. The efficiency scores, for three groups of banks, that is, publicly owned, privately

    owned and foreign owned, are measured. The study shows that the mean efficiency score of

    Indian banks compares well with the world mean efficiency score and the efficiency of private

    sector commercial banks as a group is, paradoxically lower than that of public sector banks

    and foreign banks in India. The study recommends that the existing policy of reducing non-

    performing assets and rationalization of staff and branches may be continued to obtain

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    efficiency gains and make the Indian banks internationally competitive which is a declared

    objective of the Government of India.

    Reddy Prashanth K. (2002), studied financial sector reform in India has progressed rapidly

    on aspects like interest rate deregulation, reduction in reserve requirements, barriers to entry,

    prudential norms and risk-based supervision. But progress on the structural-institutional

    aspects has been much slower and is a cause for concern. The sheltering of weak institutions

    while liberalizing operational rules of the game is making implementation of operational

    changes difficult and ineffective. Changes required to tackle the NPA problem would have to

    span the entire gamut of judiciary, polity and the bureaucracy to be truly effective. This paper

    deals with the experiences of other Asian countries in handling of NPAs. It further looks into

    the effect of the reforms on the level of NPAs and suggests mechanisms to handle the problem

    by drawing on experiences from other countries.

    Reddy, Mohan (2003, 2004),examined that several studies have underscored the role of

    banks lending policy and terms of credit, which include cost, maturity and collateral in

    influencing the movement of non-performing assets of banks.

    Satish Kumar B. (2005), analyzed that in liberalizing economy, banking and financial sector

    get high priority. Indian banking sector is having a serious problem due to non performing

    loans. The financial reforms have helped largely to clean NPA was around Rs. 52,000 crores

    in the year 2004. The earning capacity and profitability of the bank are highly affected due to

    this. The extent of NPA is comparatively higher in public sectors banks. It is highly

    impossible to have zero percentage NPA. But at least Indian banks can try competing with

    foreign banks to maintain international standard.

    Dhanuskodi R. (2006), studied the Non-Performing Assets (NPAs) in Commercial Bank of

    Ethiopia. Banks play a very important role in the economic development of every nation.

    They have control over a large part of the supply of money in circulation. Banks are the main

    stimulus of the economic progress of a country. In general there are several challenges

    confronting of commercial banks. The main challenge confronting the commercial bank is the

    disbursement of funds in quality assets (loans and advances).

    http://papers.ssrn.com/sol3/cf_dev/AbsByAuth.cfm?per_id=337820http://papers.ssrn.com/sol3/cf_dev/AbsByAuth.cfm?per_id=337820
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    RESEARCH METHODOLOGY

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    The purpose of research is to discover answers to the questions through the application of

    scientific procedures. The main aim of research is to find out the truth which is hidden and

    which has not been discovered as yet. Though each research study has its own specific

    purpose, we may think of research objectives as falling into a number of following broad

    categories:

    To gain familiarity with a phenomenon or to achieve new insights into it.

    To portray accurately the characteristics of a particular individual, situation or a

    group.

    To determine the frequency with which something occurs or with which it is

    associated with something else.

    To test a hypothesis of a casual relationship between variables.

    Research methodology is a way to systematically solve the research problem . it may be

    understood as a science of studying how research is done scientifically. In it we study the

    various steps that are generally adopted by a researcher in studying his research problem

    along with the logic behind them.

    Research methodology has many dimensions and research methods do constitute a part of the

    research methodology. The scope of research methodology is wider than that of research

    methods. Thus, when we talk of research methodology we not only talk of the research

    methods but also consider the logic behind the methods we use in the context of our research

    study and explain why we are using a particular method or technique and why we are not

    using others so that research results are capable of being evaluated either by the researcher

    himself or by others. Why a research study has been undertaken, what data have been

    collected and what particular method has been adopted, why particular technique of analyzing

    data has been used and a host of similar other question are usually answered when we talk of

    research methodology concerning a research problem or study.

    Research is often described as active; diligent and systematic process of inquiry aimed at

    discovering, interpreting and revising facts. This intellectual investigation produces a greater

    understanding of events, behaviors or theories and makes practical application through laws

    and theories. In other words we can say, the purpose of research is to discover answers to the

    questions through the application of scientific procedures. The main aim of research is to find

    out the truth which is hidden and which has not been discovered as yet.

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    Research methodology is a way to systematically solve the research problem. It may be

    understood as a science of studying how research is done scientifically. In it we study the

    various steps that are generally adopted by a researcher in studying his research problem

    along with the logic behind them.

    OBJECTIVE OF THE STUDY

    The general objective of the study was to analyze the NPA level of banks. However the

    study was conducted with the following specific objectives.

    To analyze the NPA level of Punjab and Sind bank.

    To study the recovery procedures of Punjab and Sind bank

    To examine how far the bank has been successful in reducing the NPA level.

    To suggest measures for efficient management of NPAs.

    To bring out an explorative & descriptive report on Analysis of NPA in banks, with special

    reference to Punjab and Sind bank,Patiala

    METHODOLOGY OF STUDY

    The research methodology adopted for carrying out the study were:

    In this project Descriptive research methodologies were use.

    At the first stage theoretical study is attempted.

    At the second stage Historical study is attempted.

    At the Third stage Comparative study of NPA is undertaken.

    SAMPLING TECHNIQUE

    Sampling refers to selecting a part of the population to represent the characteristics of the

    population. However, in this study, Finance Manager of the bank is the source of data and

    therefore, since he is the only one source of information, there is no question of any sampling.

    Both primary and secondary data were collected & used for drawing conclusions for the

    study.

    Primary data:- were collected using Inventory schedule & also through interview, held withthe Finance Manager in presence of the other officials of Punjab and Sind bank .

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    Secondary data:- were collected from the published annual reports of the Bank and other

    sources. Such data collected were analyzed for some kind of a trend and its impact on the

    profit of the bank.

    TOOLS USED FOR ANALYSIS OF DATA

    The data collected were analyzed with the help of statistical tools like frequency,

    percentage and trend analysis. Tables are used to represent the consolidated data. Graphical

    representation is also used for better comprehension & presentation.

    SCOPE OF THE STUDY

    The study was conducted in the Punjab and Sind bank,Patiala.The following are the main

    scope of the study:

    Scope of this study is limited to the organization selected.

    Present a picture of the movement of NPA in Punjab and Sind bank.

    This study will help to know the drawbacks of the present recovery strategies.

    This study will help them to think about new innovative recovery strategy.

    For this purpose I have covered officials of the bank from various department.

    LIMITATIONS OF THE STUDY

    The major limitation of the study was the paucity of time. Even then, maximum care has

    been taken to arrive at appropriate conclusion. Following are the limitations of the study:

    For the purpose of collecting vital information, Finance Manager of the bank is only

    contacted & interviewed. Since he is an individual, his biases may have crept into the data

    given.

    Data pertains to NPA from 2004-05 to 2009 10 only.

    Due to time constraint depth analysis could not be made.

    Some of the information is considered confidential and not available for the study.

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    The three letters NPA Strike terror in banking sector and business circle today. NPA is short

    form of Non Performing Asset. The dreaded NPA rule says simply this: when interest or

    other due to a bank remains unpaid for more than 90 days, the entire bank loan automatically

    turns a non performing asset. The recovery of loan has always been problem for banks and

    financial institution. To come out of these first we need to think is it possible to avoid NPA,

    no can not be then left is to look after the factor responsible for it and managing those factors.

    Definitions:

    An asset, including a leased asset, becomes non-performing when it ceases to generate income

    for the bank.

    A non-performing asset (NPA) was defined as a credit facility in respect of which the

    interest and/ or instalment of principal has remained past due for a specified period of time.

    PERFORMING AND NON PERFORMING ASSETS

    A performing asset is an advance, which generate income to the bank by way of interest and

    their charges.

    An NPA is an advance of borrower account which does not generate income for the bank but

    they incur various inherent costs like a) Cost of deposit b) Cost of servicing c) provisioning at

    appropriate rates d) Capital adequacy requirements on these assets and e) Cost of recovery.

    NON PERFORMING ASSETS (NPA)

    Nonperforming asset means an asset or account of borrower ,which has been classified by

    bank or financial institution as sub standard , doubtful or loss asset, in accordance with the

    direction or guidelines relating to assets classification issued by RBI .

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    I DENTIFICATION OF NPAs

    Identification of an account as NPA depends upon the nature of borrowable account whether it

    is a) Operative b) Non operative c) Bills d) Agricultural advances or any other miscellaneous

    accounts.

    A. Operative like cash credit, over draft etc: -

    A cash credit / over draft account will have to be treated as NPA if account remains out of

    order for more than 180 days.

    An account shall be out of order if any one of the following conditions exist:-

    a. The balance outstanding remakes continuously in excess of the sanctioned limit

    during the last six months prior to balance sheet.

    b. The balance outstanding is within the limit / drawing / drawing power but there is no

    credit in the account continuously for six months as on the balance sheet date.

    c. There is credit but such credit is not enough to cover the interest debited during the

    six month as on the date of banks balance sheet.

    B. Non operative like term loans, borrowal account with repayment programs: -

    If interest / installment of principal remain overdue for a period of more than 180 days.

    Note: When the prudential norms were introduced in 1992, the concept of past due was

    incorporated and it was classified that an amount should be classified as past due when it

    remains outstanding for 30 days beyond the due date. However due to improvement in the

    payment and settlement systems, recovery climate, up gradation of technology in banking

    systems etc. It has been decided by RBI to dispense with the past due concept with effect

    from 31st March 2001. Hence to all account to become NPA, cut off date is September 30th

    of the Year under audit.

    C. Bill purchased / Discounted / Negotiated:

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    A bill purchased / discounted / negotiated becomes NPA, if it remains overdue and unpaid for

    two quarters or more. For bills discounted, for the unusance period and grace period should

    be taken to consideration for arriving at the due date.

    D. Agricultural advances: -

    Agricultural advances where interest and or installments of principal remains unpaid after it

    has become past due for two harvest season but for a period exceeding to half years should be

    treated as NPA.

    E. Miscellaneous accounts:-

    Any other credit facility or account should be treated as NPA if any amount to be received in

    respect of that facility or amount remains unrealized / uncovered for a period of two quarters.

    Adoption of 90 days norm:

    The RBI has advised banks to adopt 90 days norm instead of 180 days for classification of

    assets as in impaired one with effect from MARCH 2004 and to start making additional

    provisions for such asserts from March 2002 to absorb the impact due to reduction of NPA

    period. The accounts which may turn NPA with 90-day period have to be identified and 10%

    rprovision to be found out.

    90 Days Norms:

    With a view to moving towards international best practices and to ensure greater transparency,

    the 90 days overdue norm for identification of NPAs has been adopted, from the year ended

    March 31, 2004. The 90 days norm would continue to be applicable for the Balance Sheet as

    at 31.03.2007.

    Accordingly, a Non Performing Asset shall be a loan or advance where:

    Interest and/or installment of principal remain overdue for a period of more than 90 days in

    respect of a Term loan.

    The account remains out of order in respect of an Overdraft/ Cash Credit (OD/CC).

    The bill remains overdue for a period of more than 90 days in the case of Bills Purchasedand Discounted.

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    In case of advance granted for agricultural purposes interest and/or installment of principal

    remains for two crop seasons (in case of short duration crops) and for one crop season (in case

    of long duration crops)

    Any amount to be received remains overdue for a period of more than 90 days in respect of

    other accounts.

    Even though, interest is being charged at monthly rests, the date of classification of an

    advance as NPA should not be changed on account of charging of interest at monthly rests.

    Branches should therefore, continue to classify an account as NPA only if the interest charged

    during any quarter is not serviced fully with in 90 days from the end of the quarter.

    'Out of Order' status'Out of Order' status::

    An account should be treated as 'out of order'if the outstanding balance remains

    continuously in excess of the sanctioned limit/drawing power. In cases where the outstanding

    balance in the principal operating account is less than the sanctioned limit/drawing power, but

    there are no credits continuously for six months as on the date of Balance Sheet or credits are

    not enough to cover the interest debited during the same period, these accounts should be

    treated as 'out of order'.

    Overdue:Overdue:

    Any amount due to the bank under any credit facility is overdue if it is not paid on due date

    fixed by the bank.

    Due Date:

    Due Date refers to the date on which interest/installment is payable by the borrower. Interest

    has to be collected at monthly rests in respect of Working Capital and Term Loans, except

    Agriculture Advances as per instructions.

    Normally interest falls due for payment immediately on the date of debit. In respect of certain

    category of advances such as Project Finance, Agricultural Advances (including Gold Loans),

    Loans granted to Staff, Education Loan etc., where repayment holiday is granted, the due date

    should fall only after the expiry of the said specified period. The installment of principal falls

    due for payment as per the term of sanction. In case of EMI Loans, due date refers to the due

    date for the stipulated installment which comprises both principal and interest.

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    Asset classification Norms

    Standard Assets:Standard Assets:

    Standard assets are the ones in which the bank is receiving interest as well as the principal

    amount of the loan regularly from the customer. Here it is also very important that in this case

    the arrears of interest and the principal amount of loan do not exceed 90 days at the end of

    financial year. If asset fails to be in category of standard asset that is amount due more than 90

    days then it is NPA and NPAs are further need to classify in sub categories.

    Banks are required to classify non-performing assets further into the following three

    categories based on the period for which the asset has remained non-performing and the

    realisability of the dues:

    (1) Sub-standard Assets(1) Sub-standard Assets

    (2) Doubtful Assets(2) Doubtful Assets

    (3) Loss Assets(3) Loss Assets

    (1) Sub-standard Assets:--(1) Sub-standard Assets:--

    With effect from 31 March 2005, a sub standard asset would be one, which has remained

    NPA for a period less than or equal to 12 month. The following features are exhibited by sub

    standard assets: the current net worth of the borrowers / guarantor or the current market value

    of the security charged is not enough to ensure recovery of the dues to the banks in full; and

    the asset has well-defined credit weaknesses that jeopardise the liquidation of the debt and are

    characterised by the distinct possibility that the banks will sustain some loss, if deficiencies

    are not corrected.

    (2) Doubtful Assets:--(2) Doubtful Assets:--

    A loan classified as doubtful has all the weaknesses inherent in assets that were classified as

    sub-standard, with the added characteristic that the weaknesses make collection or liquidation

    in full, on the basis of currently known facts, conditions and values highly questionable

    and improbable.

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    With effect from March 31, 2005, an asset would be classified as doubtful if it remained in the

    sub-standard category for 12 months.

    (3) Loss Assets:--Loss Assets:--

    A loss asset is one which considered uncollectible and of such little value that its continuance

    as a bankable asset is not warranted- although there may be some salvage or recovery value.

    Also, these assets would have been identified as loss assets by the bank or internal or

    external auditors or the RBI inspection but the amount would not have been written-off

    wholly.

    Guidelines for classificationn of assets

    The classification of assets into above categories should be done taking into account the

    degree of well-defined credit weakness and the extend of dependence on collateral security for

    realization of dues.

    Banks should establish appropriate internal systems to eliminate the tendency to delay or

    postpone the identification of NPAs, especially in respect of high value accounts. The bank

    may fix a minimum cut off point to decide what would constitute a high value account

    depending upon their respective business levels. The cut off point will be valid for the entire

    accounting year.

    Accounts with temporary deficiencies: -

    The classification of assets as NPA should be based on record of recovery. Banks should

    not classify an advance as NPA merely due to the existence of some deficiencies which are

    temporary in nature such as non availability of adequate drawing power base don the latest

    available stock statement, balance outstanding exceeding the limits temporarily, non

    submission of stock statements and non renewal of the limits on the due date etc.

    Asset classification to be borrower-wise and not facility-wise

    a. It is difficult to envisage a situation when only one facility to a borrower becomes a

    problems credit and not others. Therefore, all the facilities granted by a bank to a borrower

    will have to be treated as NPA and not the particular facility or part there of which has

    become irregular.

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    b. If the debits arising out of development of letters of credit or invoked guarantees

    are parked in a separate account, the balance outstanding in that account also should be treated

    as a part of the borrowers principal operating account for the purpose of application of

    prudential loans on income recognition, asset classification and provision.

    Accounts where there is erosion in the value of security

    a. A NPA need not go through various stages of classification in cases of serious credit

    impairment and such assets should be straight away classified as doubtful or loss asset as

    appropriate. Erosion in the value of security can be reckoned as significant when realizable

    value of the security is less than 50% of the value assessed by the bank or accepted by the RBI

    at the time of last inspection, as the case may be. Such NPAs may be straight away classified

    under doubtful category and provisioning should be made as applicable to doubtful assets.

    b. If the realizable value of the security has assessed by the bank/approved valuers /

    RBI is less than 10% of the outstanding in the borrowal accounts, the existence of security

    should be ignored and the asset should be straight away classified as loss asset. It may be

    either written off or fully provided for by the bank.

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    TYPES OF NPATYPES OF NPA

    A] Gross NPAA] Gross NPA

    B] Net NPAB] Net NPA

    A] Gross NPA:A] Gross NPA:Gross NPAs are the sum total of all loan assets that are classified as NPAs

    as per RBI guidelines as on Balance Sheet date. Gross NPA reflects the quality of the loans

    made by banks. It consists of all the non standard assets like as sub-standard, doubtful, and

    loss assets.

    It can be calculated with the help of following ratio:

    Gross NPAs Ratio Gross NPAs

    Gross Advances

    B] Net NPA:B] Net NPA:

    Net NPAs are those type of NPAs in which the bank has deducted the provision regarding

    NPAs.Net NPA shows the actual burdenof banks. Since in India, bank balance sheets

    contain a huge amount of NPAs and the process of recovery and write off of loans is very time

    consuming, the provisions the banks have to make against the NPAs according to the central

    bank guidelines, are quite significant. That is why the difference between gross and net NPA

    is quite high.

    It can be calculated as follows:

    Net NPAs Gross NPAs Provisions

    Gross Advances - Provisions

    The following are deducted from gross NPA to arrive at net NPA.

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    a. Balance in Interest Suspense account, if applicable;

    b. Deposit Insurance Guarantee Corporation / Export Credit Guarantee Corporation claim

    receive and pending adjustment;

    c. Part payment received and kept in Suspense account;

    d. Total provisions held excluding technical write off made at Head Office and provision

    of standard assets.

    RBI has advised that while reporting banks has to reduce technical write off made at Head

    Office from gross advance also.

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    INCOME RECOGNITIONINCOME RECOGNITION

    Interest income is recognized on an approval basis except in case of NPAs where it is

    recognized on receipt. This means income can be recognized only on receipt for NPA

    accounts. For performing assets, income can be recognized on the basis of receipts, accrual or

    both. Due to the implementation of the prudential norms accrual concept has been changed

    into recoverability concept in recognizing in the income on NPA.

    Income recognition PolicyIncome recognition Policy

    The policy of income recognition has to be objective and based on the record of

    recovery. Internationally income from non-performing assets (NPA) is not recognised on

    accrual basis but is booked as income only when it is actually received. Therefore, the banks

    should not charge and take to income account interest on any NPA.

    However, interest on advances against term deposits, NSCs, IVPs, KVPs and Life

    policies may be taken to income account on the due date, provided adequate margin is

    available in the accounts.

    Fees and commissions earned by the banks as a result of re-negotiations or

    rescheduling of outstanding debts should be recognised on an accrual basis over the period of

    time covered by the re-negotiated or rescheduled extension of credit.

    If Government guaranteed advances become NPA, the interest on such advances

    should not be taken to income account unless the interest has been realised

    Reversal of income:Reversal of income:

    If any advance, including bills purchased and discounted, becomes NPA as at the

    close of any year, interest accrued and credited to income account in the corresponding

    previous year, should be reversed or provided for if the same is not realised. This will apply

    to Government guaranteed accounts also.

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    In respect of NPAs, fees, commission and similar income that have accrued should

    cease to accrue in the current period and should be reversed or provided for with respect to

    past periods, if uncollected.

    PROVISIONING NORMS

    Loss assets:Loss assets:

    The entire asset should be written off. If the assets are permitted to remain in the books for

    any reason, 100 percent of the outstanding should be provided for.

    Doubtful assets:Doubtful assets:

    100 percent of the extent to which the advance is not covered by the realisable value

    of the security to which the bank has a valid recourse and the realisable value is estimated on a

    realistic basis.

    In regard to the secured portion, provision may be made on the following basis, at the

    rates ranging from 20 percent to 50 percent of the secured portion depending upon the period

    for which the asset has remained doubtful:

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    Period for which the advance

    has been considered as doubtful

    Provision

    requirement (%)

    Up to one year 20

    One to three years 30

    More than three years:

    (1) Outstanding stock of

    NPAs as on March 31, 2004.

    (2) Advances classified as

    doubtful more than three years

    on or after April 1, 2004.

    60% with effect

    from March

    31,2005.

    75% effect from

    March 31, 2006.

    100% with effect

    from March 31,

    2007.

    Additional provisioning consequent upon the change in the definition of doubtful

    assets effective from March 31, 2003 has to be made in phases as under:

    As on31.03.2003, 50 percent of the additional provisioning requirement on the assets which

    became doubtful on account of new norm of 18 months for transition from sub-standard asset

    to doubtful category.

    As on 31.03.2002, balance of the provisions not made during the previous year, in addition

    to the provisions needed, as on 31.03.2002.

    Banks are permitted to phase the additional provisioning consequent upon the

    reduction in the transition period from substandard to doubtful asset from 18 to 12 months

    over a four year period commencing from the year ending March 31, 2005, with a minimum

    of 20 % each year.

    Note: Valuation of Security for provisioning purposes

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    With a view to bringing down divergence arising out of difference in assessment of the value

    of security, in cases of NPAs with balance of Rs. 5 crore and above stock audit at annual

    intervals by external agencies appointed as per the guidelines approved by the Board would be

    mandatory in order to enhance the reliability on stock valuation. Valuers appointed as per the

    guidelines approved by the Board of Directors should get collaterals such as immovable

    properties charged in favour of the bank valued once in three years.

    Sub-standard assets:Sub-standard assets:

    A general provision of 10 percent on total outstanding should be made without making any

    allowance for DICGC/ECGC guarantee cover and securities available.

    Standard assets:Standard assets:

    From the year ending 31.03.2000, the banks should make a general provision of a

    minimum of 0.40 percent on standard assets on global loan portfolio basis.

    The provisions on standard assets should not be reckoned for arriving at net NPAs.

    The provisions towards Standard Assets need not be netted from gross advances but

    shown separately as 'Contingent Provisions against Standard Assets' under 'Other Liabilities

    and Provisions - Others' in Schedule 5 of the balance sheet.

    Floating provisions:Floating provisions:

    Some of the banks make a 'floating provision' over and above the

    specific provisions made in respect of accounts identified as NPAs. The floating provisions,

    wherever available, could be set-off against provisions required to be made as per above

    stated provisioning guidelines. Considering that higher loan loss provisioning adds to the

    overall financial strength of the banks and the stability of the financial sector, banks are urged

    to voluntarily set apart provisions much above the minimum prudential levels as a desirable

    practice.

    Provisions on Leased Assets:Provisions on Leased Assets:

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    Leases are peculiar transactions where the assets are not recorded in the books of the user ofLeases are peculiar transactions where the assets are not recorded in the books of the user of

    such assets as Assets, whereas they are recorded in the books of the owner even though thesuch assets as Assets, whereas they are recorded in the books of the owner even though the

    physical existence of the asset is with the user (lessee).physical existence of the asset is with the user (lessee).

    __(AS19 ICAI)__(AS19 ICAI)

    Sub-standard assets : -

    10 percent of the 'net book value'.

    As per the 'Guidance Note on Accounting for Leases' issued by the ICAI, 'Gross book

    value' of a fixed asset is its historical cost or other amount substituted for historical cost in the

    books of account or financial statements. Statutory depreciation should be shown separately in

    the Profit & Loss Account. Accumulated depreciation should be deducted from the Gross

    Book Value of the leased asset in the balance sheet of the lesser to arrive at the 'net book

    value'.

    Also, balance standing in 'Lease Adjustment Account' should be adjusted in the 'net book

    value' of the leased assets. The amount of adjustment in respect of each class of fixed assets

    may be shown either in the main balance sheet or in the Fixed Assets Schedule as a separate

    column in the section related to leased assets.

    Doubtful assets :-

    100 percent of the extent to which the finance is not secured by the realisable value of the

    leased asset. Realisable value to be estimated on a realistic basis. In addition to the above

    provision, the following provision on the net book value of the secured portion should be

    made, depending upon the period for which asset has been doubtful:

    Period %age of

    provision

    Up to one year 20

    One to three

    years

    30

    More than three

    years

    50

    Loss assets :-

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    The entire asset should be written-off. If for any reason, an asset is allowed to remain in

    books, 100 percent of the sum of the net investment in the lease and the unrealised portion of

    finance income net of finance charge component should be provided for. ('net book value')

    Guidelines for Provisions under Special CircumstancesGuidelines for Provisions under Special Circumstances

    Government guaranteed advancesGovernment guaranteed advances

    With effect from 31 March 2000, in respect of advances sanctioned against State

    Government guarantee, if the guarantee is invoked and remains in default for more than two

    quarters (180 days at present), the banks should make normal provisions as prescribed in

    paragraph above.

    As regards advances guaranteed by State Governments, in respect of which guarantee stood

    invoked as on 31.03.2000, necessary provision was allowed to be made, in a phased manner,

    during the financial years ending 31.03.2000 to 31.03.2003 with a minimum of 25 percent

    each year.

    Advances granted under rehabilitation packages approved by BIFR/term lending institutions:Advances granted under rehabilitation packages approved by BIFR/term lending institutions:

    In respect of advances under rehabilitation package approved by BIFR/term lending

    institutions, the provision should continue to be made in respect of dues to the bank on the

    existing credit facilities as per the their classification as sub-standard or doubtful asset.

    As regards the additional facilities sanctioned as per package finalised by BIFR and/or term

    lending institutions, provision on additional facilities sanctioned need not be made for a period

    ofone year from the date of disbursement.

    In respect of additional credit facilities granted to SSI units which are identified as sick [as

    defined in RPCD circular No.PLNFS.BC.57 /06.04.01/2001-2002 dated 16 January 2002] and

    where rehabilitation packages/nursing programmes have been drawn by the banks themselves

    or under consortium arrangements, no provision need be made for a period of one year.

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    Advances against term deposits, NSCs eligible for surrender, IVPs, KVPs, and lifeAdvances against term deposits, NSCs eligible for surrender, IVPs, KVPs, and life

    policies are exempted from provisioning requirements.policies are exempted from provisioning requirements.

    However, advances against gold ornaments, government securities and all other kinds ofHowever, advances against gold ornaments, government securities and all other kinds of

    securities are not exempted from provisioning requirements.securities are not exempted from provisioning requirements.

    Treatment of interest suspense account:Treatment of interest suspense account:

    Amounts held in Interest Suspense Account should not be reckoned as part of provisions.

    Amounts lying in the Interest Suspense Account should be

    deducted from the relative advances and thereafter, provisioning as per the norms, should be

    made on the balances after such deduction.

    Advances covered by ECGC/DICGC guarantee:Advances covered by ECGC/DICGC guarantee:

    In the case of advances guaranteed by DICGC/ECGC, provision should be made only for the

    balance in excess ofthe amount guaranteed by these Corporations. Further, while arriving at

    the provision required to be made for doubtful assets, realisable value of the securities should

    first be deducted from the outstanding balance in respect of the amount guaranteed by these

    Corporations and then provision made as illustrated hereunder:

    Example

    Outstanding Balance Rs. 4 lakhs

    DICGC Cover 50 percent

    Period for which the advance has

    remained doubtful

    More than 3

    years remained

    doubtful

    Value of security held

    (excludes worth of Rs.)

    Rs. 1.50 lakhs

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    Provision required to be made

    Outstanding balance Rs. 4.00 lakhs

    Less: Value of security held Rs. 1.50 lakhs

    Unrealised balance Rs. 2.50 lakhs

    Less: DICGC Cover

    (50% of unrealisable balance)

    Rs. 1.25 lakhs

    Net unsecured balance Rs. 1.25 lakhs

    Provision for unsecured portion

    of advance

    Rs. 1.25 lakhs (@ 100

    percent of unsecured

    portion)

    Provision for secured portion of

    advance

    Rs. 0.75 lakhs (@ 50

    percent of secured

    portion)

    Total provision required to be

    made

    Rs. 2.00 lakhs

    Advance covered by CGTSI guaranteeAdvance covered by CGTSI guarantee

    In case the advance covered by CGTSI guarantee becomes non-performing, no provision need

    be made towards the guaranteed portion. The amount outstanding in excess of the guaranteed

    portion should be provided for as per the extant guidelines on provisioning for non-

    performing advances. Two illustrative examples are given below:

    Example I

    Asset classification

    status:

    Doubtful More than 3

    years;

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    CGTSI Cover 75% of the amount

    outstanding or 75% of

    the unsecured amount or

    Rs.18.75 lakh,

    whichever is the least

    Realisable value ofSecurity

    Rs.1.50 lakh

    Balance outstanding Rs.10.00 lakh

    Less Realisable

    value of security

    Rs. 1.50 lakh

    Unsecured amount Rs. 8.50 lakh

    Less CGTSI cover

    (75%)

    Rs. 6.38 lakh

    Net unsecured and

    uncovered portion:

    Rs. 2.12 lakh

    Provision

    Required

    Secured portion Rs.1.50 lakh Rs. 0.75 lakh

    (@ 50%)

    Unsecured &

    uncovered portion

    Rs.2.12 lakh Rs. 2.12 lakh

    ( 100%)

    Total provision

    required

    Rs. 2.87 lakh

    Example II

    Asset classification

    status

    Doubtful More than 3

    years;

    CGTSI Cover 75% of the amount

    outstanding or75% of

    the unsecured amount or

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    Rs.18.75 lakh,

    whichever is the least

    Realisable value of

    Security

    Rs.10.00 lakh

    Balance outstanding Rs.40.00 lakh

    Less Realisable

    value of security

    Rs. 10.00 lakh

    Unsecured amount Rs. 30.00 lakh

    Less CGTSI cover

    (75%)

    Rs. 18.75 lakh

    Net unsecured and

    uncovered portion:

    Rs. 11.25 lakh

    Provision

    Required

    Secured portion Rs.10.00 lakh Rs. 5.00 lakh

    (@ 50%)

    Unsecured &

    uncovered portion

    Rs.11.25 lakh Rs.11.25 lakh

    (100%)

    Total provision

    required

    Rs. 16.25 lakh

    Take-out financeTake-out finance

    The lending institution should make provisions against a 'take-out finance' turning into NPA

    pending its take-over by the taking-over institution. As and when the asset is taken-over by the

    taking-over institution, the corresponding provisions could be reversed.

    Reserve for Exchange Rate Fluctuations Account (RERFA)Reserve for Exchange Rate Fluctuations Account (RERFA)

    When exchange rate movements of Indian rupee turn adverse, the outstanding amount of

    foreign currency denominated a loan (where actual disbursement was made in Indian Rupee)

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    which becomes overdue goes up correspondingly, with its attendant implications of

    provisioning requirements. Such assets should not normally be revalued. In case such assets

    need to be revalued as per requirement of accounting practices or for any other requirement,

    the following procedure may be adopted:

    The loss on revaluation of assets has to be booked in the bank's Profit & Loss Account.

    Besides the provisioning requirement as per Asset Classification, banks should treat the full

    amount of the Revaluation Gain relating to the corresponding assets, if any, on account of

    Foreign Exchange Fluctuation as provision against the particular assets.

    REPORTING OF NPAsREPORTING OF NPAs

    Banks are required to furnish a Report on NPAs as on 31st March each year after

    completion of audit. The NPAs would relate to the banks global portfolio, including the

    advances at the foreign branches. The Report should be furnished as per the prescribed format

    given in the Annexure I.

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    While reporting NPA figures to RBI, the amount held in interest suspense account,

    should be shown as a deduction from gross NPAs as well as gross advances while arriving at

    the net NPAs. Banks which do not maintain Interest Suspense account for parking interest due

    on non-performing

    advance accounts, may furnish the amount of interest receivable on NPAs as a footnote to the Report.

    Whenever NPAs are reported to RBI, the amount of technical write off, if any,

    should be reduced from the outstanding gross advances and gross NPAs to eliminate any

    distortion in the quantum of NPAs being reported.

    IMPACT OF NPAIMPACT OF NPA

    Profitability:-Profitability:-

    NPA means booking of money in terms of bad asset, which occurred due to wrong choice of

    client. Because of the money getting blocked the prodigality of bank decreases not only by the

    amount of NPA but NPA lead to opportunity cost also as that much of profit invested in some

    return earning project/asset. So NPA doesnt affect current profit but also future stream of

    profit, which may lead to loss of some long-term beneficial opportunity. Another impact of

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    reduction in profitability is low ROI (return on investment), which adversely affect current

    earning of bank.

    Liquidity:-Liquidity:-

    Money is getting blocked, decreased profit lead to lack of enough cash at hand which

    lead to borrowing money for shorter period of time which lead to additional cost to the

    company. Difficulty in operating the functions of bank is another cause of NPA due to lack of

    money, Routine payments and dues.

    Involvement of management:-Involvement of management:-

    Time and efforts of management is another indirect cost which bank has to bear due to NPA.

    Time and efforts of management in handling and managing NPA would have diverted to some

    fruitful activities, which would have given good returns. Now days banks have special

    employees to deal and handle NPAs, which is additional cost to the bank.

    Credit loss:-Credit loss:-

    Bank is facing problem of NPA then it adversely affect the value of bank in terms of market

    credit. It will lose its goodwill and brand image and credit which have negative impact to the

    people who are putting their money in the banks.

    REASONS FOR NPA:REASONS FOR NPA:

    Reasons can be divided in to two broad categories:-

    A] Internal Factor

    B] External Factor

    [ A ] Internal Factors:-[ A ] Internal Factors:-

    Internal Factors are those, which are internal to the bank and are controllable by banks.

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    Poor lending decision:

    Non-Compliance to lending norms:

    Lack of post credit supervision:

    Failure to appreciate good payers:

    Excessive overdraft lending:

    Non Transparent accounting policy:

    [ B ] External Factors:-[ B ] External Factors:-

    External factors are those, which are external to banks they are not controllable by banks.

    Socio political pressure:

    Chang in industry environment:

    Endangers macroeconomic disturbances:

    Natural calamities

    Industrial sickness

    Diversion of funds and wilful defaults

    Time/ cost overrun in project implementation

    Labour problems of borrowed firm

    Business failure

    Inefficient management

    Obsolete technology

    Product obsolete

    Early symptoms by which one can recognize a performing asset turning in

    to Non-performing asset

    Four categories of early symptoms:-

    ---------------------------------------------------

    (1) Financial:

    Non-payment of the very first instalment in case of term loan.

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    Bouncing of cheque due to insufficient balance in the accounts.

    Irregularity in instalment.

    Irregularity of operations in the accounts.

    Unpaid overdue bills.

    Declining Current Ratio.

    Payment which does not cover the interest and principal amount of that instalment.

    While monitoring the accounts it is found that partial amount is diverted to sister concern or

    parent company.

    (2) Operational and Physical:

    If information is received that the borrower has either initiated the process of winding up or

    are not doing the business.

    Overdue receivables.

    Stock statement not submitted on time.

    External non-controllable factor like natural calamities in the city where borrower conduct

    his business.

    Frequent changes in plan.

    Non payment of wages.

    ( 3 ) Attitudinal Changes:

    Use for personal comfort, stocks and shares by borrower.

    Avoidance of contact with bank.

    Problem between partners.

    (4) Others:

    Changes in Government policies.

    Death of borrower.

    Competition in the market.

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    PREVENTIVE MEASUREMENTS FOR NPA

    Early Recognition of the Problem:-Early Recognition of the Problem:-

    Invariably, by the time banks start their efforts to get involved in a revival process, its too late

    to retrieve the situation- both in terms of rehabilitation of the project and recovery of banks

    dues. Identification of weakness in the very beginning that is : When the account starts

    showing first signs of weakness regardless of the fact that it may not have become NPA, is

    imperative. Assessment of the potential of revival may be done on the basis of a techno-

    economic viability study. Restructuring should be attempted where, after an objective

    assessment of the promoters intention, banks are convinced of a turnaround within a

    scheduled timeframe. In respect of totally unviable units as decided by the bank, it is better to

    facilitate winding up/ selling of the unit earlier, so as to recover whatever is possible throughlegal means before the security position becomes worse.

    Identifying Borrowers with Genuine Intent:Identifying Borrowers with Genuine Intent:

    Identifying borrowers with genuine intent from those who are non- serious with no

    commitment or stake in revival is a challenge confronting bankers. Here the role of frontline

    officials at the branch level is paramount as they are the ones who has intelligent inputs with

    regard to promoters sincerity, and capability to achieve turnaround. Based on this objective

    assessment, banks should decide as quickly as possible whether it would be worthwhile to

    commit additional finance.

    In this regard banks may consider having Special Investigation of all financial transaction

    or business transaction, books of account in order to ascertain real factors that contributed to

    sickness of the borrower. Banks may have penal of technical experts with proven expertise

    and track record of preparing techno-economic study of the project of the borrowers.

    Borrowers having genuine problems due to temporary mismatch in fund flow or sudden

    requirement of additional fund may be entertained at branch level, and for this purpose a

    special limit to such type of cases should be decided. This will obviate the need to route the

    additional funding through the controlling offices in deserving cases, and help avert many

    accounts slipping into NPA category.

    Timeliness and Adequacy of response:-Timeliness and Adequacy of response:-

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    Longer the delay in response, grater the injury to the account and the asset. Time is a crucial

    element in any restructuring or rehabilitation activity. The response decided on the basis of

    techno-economic study and promoters commitment, has to be adequate in terms of extend of

    additional funding and relaxations etc. under the restructuring exercise. The package of

    assistance may be flexible and bank may look at the exit option.

    Focus on Cash Flows:-Focus on Cash Flows:-

    While financing, at the time of restructuring the banks may not be guided by the conventional

    fund flow analysis only, which could yield a potentially misleading picture. Appraisal for

    fresh credit requirements may be done by analyzing funds flow in conjunction with the Cash

    Flow rather than only on the basis of Funds Flow.

    Management Effectiveness:-Management Effectiveness:-

    The general perception among borrower is that it is lack of finance that leads to sickness and

    NPAs. But this may not be the case all the time. Management effectiveness in tackling

    adverse business conditions is a very important aspect that affects a borrowing units fortunes.

    A bank may commit additional finance to an aling unit only after basic viability of the

    enterprise also in the context of quality of management is examined and confirmed. Where the

    default is due to deeper malady, viability study or investigative audit should be done it will

    be useful to have consultant appointed as early as possible to examine this aspect. A proper

    techno- economic viability study must thus become the basis on which any future action can

    be considered.

    MEASURES INITIATED BY RBI AND GOVERNMENT OF

    INDIA FOR REDUCTION OF NPAs

    Compromise settlement schemes

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    The RBI / Government of India have been constantly goading the banks to take steps for

    arresting the incidence of fresh NPAs and have also been creating legal and regulatory

    environment to facilitate the recovery of existing NPAs of banks. More significant of them, I

    would like to recapitulate at this stage.

    The broad framework for compromise or negotiated settlement of NPAs advised by RBI

    in July 1995 continues to be in place. Banks are free to design and implement their own

    policies for recovery and write-off incorporating compromise and negotiated settlements with

    the approval of their Boards, particularly for old and unresolved cases falling under the NPA

    category. The policy framework suggested by RBI provides for setting up of an independent

    Settlement Advisory Committees headed by a retired Judge of the High Court to scrutinize

    and recommend compromise proposals.Specific guidelines were issued in May 1999 to public

    sector banks for one time non-discretionary and non-discriminatory settlement of NPAs of

    small sector. The scheme was operative up to September 30, 2000. [Public sector banksrecovered Rs. 668 crore through compromise settlement under this scheme.]

    Guidelines were modified in July 2000 for regcovery of the stock of NPAs of Rs. 5 crore

    and less as on 31 March 1997. [The above guidelines which were valid up to June 30, 2001

    helped the public sector banks to recover Rs. 2600 crore by September 2001]

    An OTS Scheme covering advances of Rs.25000 and below continues to be in operation and

    guidelines in pursuance to the budget announcement of the Honble Finance Minister

    providing for OTS for advances up to Rs.50,000 in respect of NPAs of small/marginal farmers

    are being drawn up.

    Lok Adalats

    Lok Adalat institutions help banks to settle disputes involving accounts in doubtful and

    loss category, with outstanding balance of Rs.5 lakh for compromise settlement under Lok

    Adalats. Debt Recovery Tribunals have now been empowered to organize Lok Adalats to

    decide on cases of NPAs of Rs.10 lakhs and above. The public sector banks had recovered

    Rs.40.38 crore as on September 30, 2001, through the forum of Lok Adalat. The progress

    through this channel is expected to pick up in the coming years particularly looking at the

    recent initiatives taken by some of the public sector banks and DRTs in Mumbai. For more

    details about Lok Adalats please refer to page Lok Adalat

    Debt Recovery Tribunals

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    The Recovery of Debts due to Banks and Financial Institutions (amendment) Act, passed in

    March 2000 has helped in strengthening the functioning of DRTs. Provisions for placement of

    more than one Recovery Officer, power to attach defendants property/assets before judgment,

    penal provisions for disobedience of Tribunals order or for breach of any terms of the order

    and appointment of receiver with powers of realization, management, protection and

    preservation of property are expected to provide necessary teeth to the DRTs and speed up the

    recovery of NPAs in the times to come.

    Though there are 22 DRTs set up at major centers in the country with Appellate Tribunals

    located in five centers viz. Allahabad, Mumbai, Delhi, Calcutta and Chennai, they could

    decide only 9814 cases for Rs.6264.71 crore pertaining to public sector banks since inception

    of DRT mechanism and till September 30, 2001.The amount recovered in respect of these

    cases amounted to only Rs.1864.30 crore.

    Looking at the huge task on hand with as many as 33049 cases involving Rs.42988.84 crore

    pending before them as on September 30, 2001, I would like the banks to institute appropriate

    documentation system and render all possible assistance to the DRTs for speeding up

    decisions and recovery of some of the well collateralized NPAs involving large amounts. I

    may add that familiarization programmes have been offered in NIBM at periodical intervals to

    the presiding officers of DRTs in understanding the complexities of documentation and

    operational features and other legalities applicable of Indian banking system. RBI on its part

    has suggested to the Government to consider enactment of appropriate penal provisions

    against obstruction by borrowers in possession of attached properties by DRT receivers, and

    notify borrowers who default to honour the decrees passed against them.

    Circulation of information on defaulters

    The RBI has put in place a system for periodical circulation of details of willful defaults of

    borrowers of banks and financial institutions. This serves as a caution list while considering

    requests for new or additional credit limits from defaulting borrowing units and also from the

    directors /proprietors / partners of these entities. RBI also publishes a list of borrowers (with

    outstanding aggregating Rs. 1 crore and above) against whom suits have been filed by banks

    and FIs for recovery of their funds, as on 31st March every year. It is our experience that these

    measures had not contributed to any perceptible recoveries from the defaulting entities.

    However, they serve as negative basket of steps shutting off fresh loans to these defaulters. Istrongly believe that a real breakthrough can come only if there is a change in the repayment

    psyche of the Indian borrowers.

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    Recovery action against large NPAs

    After a review of pendency in regard to NPAs by the Honble Finance Minister, RBI had

    advised the public sector banks to examine all cases of willful default of Rs 1 crore and above

    and file suits in such cases, and file criminal cases in regard to willful defaults. Board of

    Directors are required to review NPA accounts of Rs.1 crore and above with special reference

    to fixing of staff accountability.

    On their part RBI and the Government are contemplating several supporting measures

    including legal reforms, some of them I would like to highlight.

    Asset Reconstruction Company :

    An Asset Reconstruction Company with an authorized capital of Rs.2000 crore and initial

    paid up capital Rs.1400 crore is to be set up as a trust for undertaking activities relating to

    asset reconstruction. It would negotiate with banks and financial institutions for acquiring

    distressed assets and develop markets for such assets.. Government of India proposes to go in

    for legal reforms to facilitate the functioning of ARC mechanism

    Legal Reforms

    The Honorable Finance Minister in his recent budget speech has already announced the

    proposal for a comprehensive legislation on asset foreclosure and Securitization. Since

    enacted by way of Ordinance in June 2002 and passed by Parliament as an Act in December

    2002.

    Corporate Debt Restructuring (CDR )

    Corporate Debt Restructuring mechanism has been institutionalized in 2001 to provide a

    timely and transparent system for restructuring of the corporate debts of Rs.20 crore and

    above with the banks and financial institutions. The CDR process would also enable viable

    corporate entities to restructure their dues outside the existing legal framework and reduce the

    incidence of fresh NPAs. The CDR structure has been headquartered in IDBI, Mumbai and a

    Standing Forum and Core Group for administering the mechanism had already been put in

    place. The experiment however has not taken off at the desired pace though more than six

    months have lapsed since introduction. As announced by the Honble Finance Minister in the

    Union Budget 2002-03, RBI has set up a high level Group under the Chairmanship of Shri.Vepa Kamesam, Deputy Governor, RBI to review the implementation procedures of CDR

    mechanism and to make it more effective. The Group will review the operation of the CDR

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    Scheme, identify the operational difficulties, if any, in the smooth implementation of the

    scheme and suggest measures to make the operation of the scheme more efficient.

    Credit Information Bureau

    Institutionalisation of information sharing arrangements through the newly formed Credit

    Information Bureau of India Ltd. (CIBIL) is under way. RBI is considering the

    recommendations of the S.R.Iyer Group (Chairman of CIBIL) to operationalise the scheme of

    information dissemination on defaults to the financial system. The main recommendations of

    the Group include dissemination of information relating to suit-filed accounts regardless of the

    amount claimed in the suit or amount of credit granted by a credit institution as also such

    irregular accounts where the borrower has given consent for disclosure. This, I hope, would

    prevent those who take advantage of lack of system of information sharing amongst lending

    institutions to borrow large amounts against same assets and property, which had in no small

    measure contributed to the incremental NPAs of banks.

    Proposed guidelines on wi