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    PresentationSkills

    Jennifer L. Peel, Ph.D.Director of Education

    Office of Graduate Medical Education

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    While hard work and good ideas are essential to success, yourability to express those ideas and get others to join you is justas important. Much of this verbal expression will be one on

    one or in small groups, but periodically you will be involvedin more formal and public speaking in front of larger numbers.If this thought makes you nervous, you are not alone. Many

    speakers lack the skills and confidence to make effetcive presentations. We have all been victims of speakers who putus to sleep. Despite knowing how ineffective many speakersare, many of us have found that, despite the best intentions,we haven t fared much better. We knew the topic and theideas were written down, but the presentation still didn t gowell. Was it the way you delivered the presentation! Was it

    because the audience didn t seem interested!

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    The biggest problem with

    communication is the illusionthat it has been accomplished.-George Bernard Shaw

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    What was wrongwith that?

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    What is our !ision ofthe ideal "resenter in

    our en!iron#ent?

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    +

    Self$%ssess#ent

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    I always thin a great

    spea er con!inces us not by"orce o" reasoning butbecause he is !isibly en#oyingthe belie"s he wants us toaccept.

    -$.B. %eats

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    O&'ecti!es for (oda

    ) the end of the session, "artici"ants will&e a&le to*

    utili+e e e contact, &od language and !oiceto their ad!antage in a "resentation,a""l the %-s in "re"aring content for a"resentation,

    de!elo" !isual aids that reflect goodinstructional design "ro"erties, andres"ond to uestions in an effecti!e #anner.

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    General /o#"etencies

    0nter"ersonal /o##unicationProfessionalis#Practice$)ased Learning 1 0#"ro!e#ent

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    Podiu# Panic2or so#e "eo"le, the

    thought of gi!ing a"resentation is #orefrightening than falling offa cliff, financial difficulties,snakes and e!en death.

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    Dealing with Podiu# Panic

    %udiences are forgi!ing3er!ousness is usuall in!isi&le)e ourself Practice dee" &reathing4!isuali+ation techni ues)egin in our co#fort +one

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    /heck out the roo# in ad!ance/oncentrate on the #essage)egin with a slow, well "re"aredintro5 ha!e a confident and clear

    conclusion)e "re"ared and "ractice

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    3e!er let the# out of our sight.Looking the# in the e e #akes the#feel that the are influencing what ousa .

    E e contact allows the "resentation toa""ro6i#ate con!ersation7theaudience feels #uch #ore in!ol!ed.

    E e /ontact

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    )od LanguageNO-NOs

    Lean on or gri" the "odiu#8ock or swa in "laceStand i##o&ile9se a single gesture re"eatedlE6a#ine or &ite our fingernails

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    )od LanguageNO-NOs

    /ross our ar#s in front of our chest9se o&!iousl "racticed or stiltedgestures

    /hew gu# or eat cand/lick or ta" our "en, "encil or "ointer

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    )od LanguageNO-NOs

    Lean into the #icro"honeShuffle our notes unnecessaril(ighten our tie or otherwise "la with

    our clothing/rack our knucklesJangle change or ke in our "ocket

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    :oice:oice 0ntelligi&ilit

    %rticulation

    Pronunciation:ocali+ed"auses

    O!eruse of stocke6"ressionsSu&standardgra##ar

    :oice :aria&ilit8ate of s"eech

    :olu#ePitch or toneE#"hasis

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    Pre"aring /ontent

    %nal +e our AUDIENCE .Define what ACTION ou wantthe# to take.

    %rrange our ARGUMENT to #o!ethe#.

    %-s

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    %nal +e ;our %udience

    What are their na#es, titles,&ackgrounds, reasons for attending,etc*?What are their &ig concerns?

    What are their o&'ecti!es, fears, hot&uttons, and attitudes?

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    %nal +e ;our %udienceWhat is their "erce"tion of ouand our institution?What are their uestions likel to&e?

    What is "ersonall at stake forthe#?

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    Define What %ction

    What action do ou want theaudience to take?Define it in ter#s of the audience.What will the feel, &elie!e, and doafter hearing our talk?

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    %rranging ;our %rgu#ent

    =. Shake hands with the audience.>. Get to the "oint.

    . Present our the#e.

    . (ell @E# 3.A. De!elo" our agenda "oint & "oint.B. Su##ari+e and reco##end.

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    ;our turnC

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    :isual %ids

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    :isual %ids

    not the stars ofthe show

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    Design /once"ts

    F)ig

    FSi#"le

    F/lear

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    )ig

    FShould &e a&le to reade!er thing fro# the &ack row

    F %t least > "t, "refera&l B

    F9se the floor test

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    Si#"le

    F3o #ore than B lines

    F3o #ore than H words "er

    line

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    /lear F %rial or

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    /lear F/li" art should add to the content

    FDitto on sound cli"sF9se a different &ackground onl

    to e#"hasi+e one slide

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    : i s u a l % i d

    s

    s h o u l d & e

    o n t h e

    s " e a k e r - s

    l e f t.

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    ;our turnC

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    Iuestions 1 %nswers

    &oes anyone ha!e any'uestions "or my answers(-)enry *issinger

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    Iuestions 1 %nswers

    )eginning of a whole newinteracti!e "resentationO""ortunit to #ake a "ointMost "resentations are won orlost here

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    Iuestions 1 %nswers %ntici"ate lines of

    uestioning

    8ehearseDon-t rank uestions

    ee" answers &rief

    )e honest7don-t )S %!oid negati!e words

    Don-t re"eat negati!euestions

    /larif uestionDefer to e6"ertsMo!e our e es off

    uestioner 0f negati!e, end ourres"onse focused onso#e&od else

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    3E:E8 arguewith a #e#&er ofthe audience.

    (

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    Look at the uestioner.8e#ain neutral and attenti!e.Listen to the whole uestion.Pause &efore ou res"ond.

    %ddress the uestioner, then #o!e oure es to others.

    0nstead*

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    Eas as % ) /

    K0 can-tA nswer thatuestion B ecause *,

    &ut 0C an tell ou*

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    +

    Self$%ssess#ent

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    Better to eep your

    mouth shut and appearignorant than open it

    and remo!e all doubt.- ar Twain

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    O&'ecti!es for (oda

    ) the end of the session, "artici"ants will&e a&le to*

    utili+e e e contact, &od language and !oiceto their ad!antage in a "resentation,a""l the %-s in "re"aring content for a"resentation,

    de!elo" !isual aids that reflect goodinstructional design "ro"erties, andres"ond to uestions in an effecti!e #anner.

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    a e sure you ha!e "inished

    spea ing be"ore your audiencehas "inished listening.-&orothy Sarno""