quality assurance in vet: lessons from other e&t sectors
DESCRIPTION
The presentation looks at the successes of QA approaches in diverse educational sectors, particularly Higher Education, and how these might be applied to the implementation of EQAVET in Europe.Delivered at the EQAVET seminar in Vienna, July 2011.TRANSCRIPT
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What lessons can be learned from other E&T areas?Possible best practices for EQAVET
Anthony F. Camilleri First EQAVET projects seminarVienna, 15.07.2011
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Origins of PDCA
• Do• Check
• Plan• Act
アクション
計画
実行チェック
CHECK should be read as STUDYin English Check implies ‚to hold back‘(Deming, 1980)
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Lesson
Plan-Do-Check-Act
is about iterative improvement
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Quality Culture
• true high quality education cannot result only from formal quality assurance processes, but rather is a consequence of the emergence of a quality culture shared by all members of a (higher) education community
Jean-Marc RappEUA President
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Lesson
Quality Culture
can enable standards
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Diploma and Accreditation Mills
• Nearly all these institutions claim to have accreditation!
Number of Diploma Mills per Continent (IAU) Colby Nolan, MBA(awarded by TrinitySouthern University)
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Lesson
Quality Assurance Agencies
Need transparency and policing
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Marketing Quality
• MBAs use their own private certification labels. (EQUIS / AMBA / AACSB)
• Simple Message: Label Guarantees Quality– Triple Accreditation = World Leader– Single / Double = Excellent
• Oxford, Cambridge, Harvard and MIT – no mention of certification, quality processes on front page of websites
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Lesson
Quality Systems
Need to increase transparency
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Demand for Quality
• The European Student movement:– Key driver of QA process in Bologna
Process– Trains its own QA experts and reviewers– Chairs the EQAR register in rotating
turns– Puts constant pressure on the process
• Would have no influence if not allowed to
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Lesson
Main allies in quality
are those with a vested interest
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European Standards and Guidelines for Quality Assurance
• Impetus came from 2003 Berlin Communique of Ministers
• ‚E4‘ group (ENQA/EUA/EURASHE/ESIB) tasked with developing the standards and guidelines for themselvesl
• Stakeholders continue to maintain ESG (MapESG project), organise reviews, accredit QA agencies, etc
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Lesson
Impetus from government
but leadership from stakeholders
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The Bologna Process
• Started as independent initiative of four states
• Contains no binding decisions (is purely voluntary)
• Is organised enitrely outside of the EU institutions
• Despite complaints, demand for harmonisation came from member states themselves
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Lesson
A good idea
will promote itself
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Questions to Panelists and Audience
• Section Subtitle
• What are the pros and cons of the EQAVET implementation approach vis-a-vis other quality approaches?
• What elements of other QA implementations need to be adopted to make EQAVET a reality?
• How do we create better synergies between all levels of education in QA?
• What is the role of stakeholders and independent initiatives in QA in VET?
• Is there a case for using stronger words – harmonisation, standardisation?
• Do you have best practices to share?