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QUALITY SYSTEMS Laboratory
Quality Systems Laboratory
at POSTECH
2015 Ver.
QUALITY SYSTEMS Laboratory 2
About POSTECH
Pohang University of Science and Technology (POSTECH)
http://www.postech.ac.kr
QUALITY SYSTEMS Laboratory 3
Director
Prof. Kwang-Jae Kim (김광재교수님) Professor, Dept. of Industrial and Management Engineering, POSTECH
(1997 – Present)
Head, Dept. of Industrial and Management Engineering, POSTECH(2011 – Present)
Held Positions at: The Seoul Institute (2011)
Samsung Economic Research Institute (2004 – 2005)
Hong Kong University of Science and Technology (2002)
Turku School of Economics and Business Administration, Finland (1999)
Pennsylvania State University (1994 – 1997)
Recent Professional Activities:
Vice President, Korean Society for Quality Management (2014 – present)
Vice President, Society of Service Science (2008 – present)
Council Member, Service Science Section, INFORMS (2009 – present)
International Leadership Council Member, QSR Section, INFORMS (2009 – present)
Frequently served as a conference speaker, organizer, and committee member
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Vision
Develop world-class graduates and research results
in the field of quality systems innovation
Play a leadership role in basic and applied research in product and service quality improvement
Become a primary source of state-of-the-art advances in quality engineering research and practice
Provide the working environment of dedicated faculty and graduate students motivating excellence, innovation, and professional integrity
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Graduate Students
• Ph.D., IME, POSTECH (2014.2)
• Bachelor, IME, POSTECH (2009. 2)
Chie-Hyeon Lim(임치현)
• Ph.D. Candidate
• Bachelor, IME, POSTECH (2010. 2)
Jun-Yeon Heo(허준연)
• Ph.D. Candidate
• Bachelor, IME, POSTECH (2009. 2)
Ryeok-Hwan Kwon(권력환)
• Ph.D. Candidate
• Bachelor, IE, HYU (2011. 2)
Min-Jun Kim(김민준)
• Ph.D. Candidate
• Bachelor, IME, POSTECH (2012. 2)
Ki-Hun Kim(김기훈)
• Ph.D. Candidate
• Bachelor, IME, POSTECH (2013. 8)
Chang-Ho Lee(이창호)
• M.S. Candidate
• Bachelor, IME, Univ. of Ulsan (2015. 2)
Do-Hyeon Ryu(류도현)
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Alumni
Degree Name Year Current Position
Ph. D. Chie-hyeon Lim 2014 POSTECH
Hyun-Jin Kim 2013 Samsung Electronics
Dong-Hee Lee 2011 Samsung Electronics
Doh-Soon Kwak 2010 Samsung Electronics
Deok-Hwan Kim 2009 KIER
Myeong-Soo Lee 2008 LG Electronics
Dae-Kee Min 2008 SK Planet
In-Jun Jeong 2006 Daegu Univ.
Hyun-Woo Cho 2003 Daegu Univ.
Jong-Seok Shin * 1998 Caterpillar
Paul J. Kauffmann * 1997 Old Dominion Univ.
M.S. 18 Graduates **
* Advisee at Penn State** Including 6 M.S. graduates at Penn State
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Research Interests
QualitySystem
Innovation
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Quality Engineering: Research Framework & Topic
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Service Engineering: Research Framework & Topic
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Representative Papers
Quality Engineering
Lee, D. and Kim, K., "Determining the target value of ACICD to optimize the electrical characteristics of
semiconductors using dual response surface optimization," Applied Stochastic Models in Business and
Industry (ASMBI), Vol. 29, No. 4, 377-386, 2013
Lee, D., Kim, K., and Koksalan, M., “An Interactive Method to Multi-response Surface Optimization
Based on Pairwise Comparisons," IIE Transactions, Vol. 44, No. 1, 13-26, 2012
Jeong, I. and Kim, K., "An Interactive Desirability Function Method to Multi-response Optimization,"
European Journal of Operational Research, Vol. 195, No. 2, 412-426, 2009
Service Engineering
Lim, C. and Kim, K., "Information Service Blueprint: A Service Blueprinting Framework for Information-
Intensive Services," Service Science, Vol. 6, No. 4, 2014
Kim, K., Lim, C., Lee, D., Lee, J., Hong, Y., and Park, K., “A Concept Generation Support System for
Product-Service System Development," Service Science, Vol. 4, No. 4, 349-364, 2012
Kim, K. and Meiren, T., "New Service Development Process," in Introduction to Service Engineering
(Eds. Karwowski, W. and Salvendy, G.), John Wiley, 253-267, 2010
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Funded Research Projects
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On-going Projects
Development of a System Informatics-based New Service Development (SI-NSD) Framework
National Research Foundation of Korea (2014.5 - 2017.4), Korea, Principal Investigator
Research Aim: Building a framework of new service development (NSD) for system informatics-based services (SIS), called SI-NSD. SI-NSD aims to enhance the effectiveness as well as the efficiency of the new SIS development process
Development of an Open Platform for Smart Wellness Services
National IT Industry Promotion Agency (2014.5 - 2016.5), Korea, Investigator
Research Aim: Constructing a wellness open platform to provide commercial wellness services through ICT convergence with devices, software, and open API, and developing new wellness services focused on personal living health
Service Science Approach to Hypertension Management
Ministry of Health and Welfare (2013.6 - 2015.5), Korea, Co-Principal Investigator
Research Aim: Developing new service concepts for caring hypertension patients based on the analysis of the national health service DB
Development of New Service Concepts for Driving Safety Enhancement
Korea Transportation Safety Authority (2013.4 - 2016.6), Principal Investigator
Research Aim: Developing new service concepts for enhancing driving safety of commercial vehicles
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Recent Awards
IRC-SEMS 2015 Best Student Paper Award, 2015
“Identifying Service Opportunities for Enhancing the Driving Safety of Buses: A Data-driven
Approach”
Min-jun Kim, Chie-hyeon Lim, Chang-ho Lee, and Kwang-jae Kim (with Jeon, J., and Park, Y.)
Korean Institute of Industrial Engineering, The 28th Jeongheon Academic Grand Prize
(정헌학술대상), 2014
Kwang-jae Kim
Korea Quality Congress, Best Presentataion Award in Quality Management, 2014
“A Service Blueprinting Framework for Service Quality Evaluation”
Chie-hyeon Lim, Kwang-jae Kim
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Lab Activities: Conference of KIIE (2014. 11)
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Lab Activities: INFORMS (2014. 11)
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Lab Activities: APIEMS (2014. 10)
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Contact Information
공학 4동 316호
http://quality.postech.ac.kr