rahul gupta
TRANSCRIPT
Curriculum-VitaeRahul GuptaR/z- 278, E- Block, Patel Garden, Dwarka More,New Delhi-110059Mobile : 09650704402E-MAIL:[email protected]
OBJECTIVETo obtain a position in Ecommerce Industry, Where I utilized my 24 plus months of Service + Warehouse Experience, Leadership, and Problem-Solving Skills to help a company improve its operations.
WORK EXPERIENCE
1. Worked With Arise India LTD. As Service Coordinator. ( 24th November 2014 –Present) Proficiency Forte:
Taking Care Of Timely Dispatch. Updating MIS Report On Daily Basis. Taking Care Of After Sales Issues. Holding Responsibility For Reverse Pick Up, Arranging Reverse Pick Ups Of The
Damage/ Defective Goods From Customers End. Coordinating With Our Warehouses In All India Day To Day Updating Records. Physical Verification Of Stocks On Daily Basis. Taking Care Of RTO cases, Taking care of damage inventory And Making Reverse Parches Order And
Sending Damage Stock Back to Vander/Company Coordinating With Other E Commerce Companies Like Snap Deal, Beg It Today,
Shopclues, E Bay, Flipkart For In transit Damage Delivery Cases, Rising In transit Damage Clams To Market Place Vendors.
JOB Description In Current Profile
I AM Taking Care Of All Service Related Issue Of Arise E Commerce Department, I Am Coordinating With The Customer And with the Service Centre To Provide Customer A Satisfactory Solution From Our End, And In Damage Cases I Am Connecting To The Customer Time To Time To Guide Him And To Make Him Agree To Visit Service
Centre, And I Am Also Taking Care Of Reverse Pick Up, Arranging Reverse Pick Ups Of Damage/ Wrongly Delivered Products, And Also Rising The Claims To Couriers For Damage Deliveries And Making Sure That The Case Shall Be Close With In A Week, Also Coordinating With Other E Commerce Companies Like Snap Deal, Beg It Today, Shopclues, E Bay, Flipkart For In transit Damage Delivery Cases, Rising In transit Damage Clams To Market Place Vendors.2. Worked As Service Coordinator With Next Online Shopping ( Videocon’s E
Commerce ). ( 24th April 2013 – 22nd November 2015 ) Proficiency Forte:
Holding The Responsibility Of [email protected], Taking Care Of After Sales Issues. Taking Care Of Next Tele Shopping TV Channel (Videocon D2H Channel No.
135) After Sales Issues (Electronics) Holding Responsibility For Reverse Pick Up, Arranging Reverse Pick Ups Of The
Damage/ Defective Goods From Customers End. Printing Invoices From SAP Editing Invoices To Resolve Serial Number Issues. Checking Stock In SAP To Placing Orders For Replacement Of Damage Goods
At Different Locations, Coordinating With Our Warehouses In All India Day To Day Updating Records. Physical Verification Of Stocks In Weekly. Admin Works At Branch Level. Making Monthly Inventory Reports & Logistic support for Company staff. Taking Care Of RTO cases, Taking care of damage inventory And Making Reverse Parches Order And
Sending Stock Back to Vander/Company
Capability With Software’s And Programs Photoshop SAP Net Weavers GUI 7 MS Office
JOB Description In Current Profile
I AM Taking Care Of All Service Related Issue Of Teleshopping, I Am Coordinating With The Customer And with the Service Center To Provide Customer A Satisfactory Solution From Our End, And Damage Cases I Am Connecting To The Customer Time To Time To Guide Him And To Make Him Agree To Visit Service Center,
And I Am Also Taking Care Of Reverse Pick Up Sheet Day By Day, Making Sure That The Case Shall Be Close With A Week,
Work At Best And Coordinating With Our Warehouses In All Over India For Stock Transfer.
ACADEMIC EDUCATION
B.Com Year : 2011-2014 University : Mahatma Gandhi Kashi Vidyapith, Varanashi
12 th Standard Year : 2011 Board : National Institute of Open Schooling (NIOS).
10 th Standard Year : 2008 Board : National Institute of Open Schooling (NIOS).
PERSONAL DETAILS
Father’s Name : Late Shari Ram Prasad Nationality : Indian Date of Birth : 08 Aug 1986 Marital Status : Single Permanent Address : R/z- 278, E- Block,
Patel Garden, Dwarka More,New Delhi-110059
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PLACE: New DelhiDate: 10th March 2015 (Rahul Gupta)