RAM CHARAN MOHAN1100 Frank E Rodgers Blvd S, Apt #385, Harrison NJ 07029. Phone: +1 201 920 0346. Email: m.r.charan@gmail.com

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SUMMARYRam Mohan has about 5 years of experience with working in various segments of Financial services industry (especially in Retail Banking) in Business / Requirements Analysis, PMO and IT Service Management where he analyzed, designed, implemented and managed various strategic plans for various IT projects, which enabled clients to transform their business. Keen attention to details coupled with solid skill set in Data analysis technics and technical expertise in MS Excel, Ram has been part of various Reporting efforts where he has developed multiple Dashboards and Reporting frameworks that can be rolled up and aggregated to various levels of audiences in organizational hierarchy. Due to his experience in Management Consulting, Ram is also an expert in creating PowerPoint presentations in an efficient manner.

Ram has strong experience at working in various phases of SDLC and also has experience in Business Analysis where he has rightly leveraged his expertise in designing tools like MS Visio to add value to the clients by designing and representing a business process with additional clarity and simplicity. He is also currently pursuing foundation level ITIL v3 certification and PMI CAPM certification.

Due to his experience as Business Analyst and PMO, Ram is interested in pursuing opportunities in IT Strategy/IT management especially IT Service management (esp. change Management and Incident / problem Management), Business Analysis, Project Management, and Process Design.

TECHNOLOGY CAPABILITIESLanguages Known : Basic SQL, Basic C Programming, Visual Basic Scripting Data Analytical Tools : Minitab 16, MS Excel 2013, ACLDesign Tools : MS VisioDocumentation Tools : MS Word, MS Excel, MS PowerPointProject Mgmt Tool : MS Project 2013Quality Mgmt Tool : HP Quality CenterVirtualization Tools : Microsoft App-V Sequencer & App-V Client, VM-Ware ThinApp

PROFESSIONAL AND BUSINESS HISTORYPricewaterhouseCoopers - Advisory: Experienced Associate, New York Aug 2014 - PresentAIG: Summer Associate (Intern), New York Jul 2011 – Jul 2012 HCL Technologies: Specialist, Chennai Jul 2011 - Jul 2012 Wipro Technologies: Project Engineer, Chennai Jul 2009 - Jun 2011

PROFESSIONAL AND BUSINESS EXPERIENCEPricewaterhouseCoopers - Advisory:UAT Strategy and Business Analysis for Top Japanese Retail BankWorked in UAT Analyst / Strategist capacity by analyzing business requirements, defining project estimates and

designing process flow for the UAT approach for a critical Category 1 software development project pertaining to developing a new Retail Banking feature

Created Test Scenarios / Cases through thorough comprehension of Business requirements, and designed UAT Prep tools and artifacts such as ‘test account data to test case’ mapping tool for optimized execution.

Created Execution Progress Reporting Tools and Dashboard with graphs/charts and maintained Test Evidences and other artifacts in HP QC, and ensured a comprehensive trail for audit purposes.

Technology & Ops KPI / KRI and Metrics Evaluation, and Policy Analysis for Top Japanese Bank

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RAM CHARAN MOHAN1100 Frank E Rodgers Blvd S, Apt #385, Harrison NJ 07029. Phone: +1 201 920 0346. Email: m.r.charan@gmail.com

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Created an inventory of existing firm policies related to technology risk and analyzed them to identify the gaps with

respect to policy age, enterprise-wide policy integration, alignment to regulatory standards (eg. FFIEC), implementation and operationalization, and missing policies.

Developed the recommended management information reporting (MIR) framework, that can be aggregated / drilled down for audiences at various levels in the organization, and analyzed the Bank’s current management reports to compare it with the recommended framework to identify the gaps in the current reporting structure.

Developed the framework goals, Critical success factors, KPIs/KRIs and associated metrics for ITSM related domains (Change Management, Incident / Problem management and Project & Portfolio management), and developed Target Operating Model and implementation Roadmap.

Responsible for maintaining the integrated project plan (.mpp) file & creating weekly status report deck.

PMO for a Top Financial Services Firm’s Divestiture ProjectWorked in project management capacity in the Separation Management Office (SMO) for a divestiture project by

creating project management artifacts such as Integrated project plan (mpp), Communication plan, Work stream charters, High level program Gantt chart and resource estimate plan

Created, developed and maintained the Project issues log, Risk log and Open questions & Assumptions log.

Owned and maintained the project economics, and responsible for creating an excel based budget tracker, laying out forecasts, and reconciling the project forecasts with actuals (time and expenses) on a weekly basis.

Central PMO for Core Banking Replacement of a Top Japanese Retail BankWorked in a project management and reporting capacity for a core banking system replacement project helping the

client in coordinating the tasks between the four pillar teams of the bank to produce the Weekly Status Reporting Dashboard.

Responsible for creation of the Reporting tools and dashboard along with charts for tracking and reporting the HP Quality Center testing progress on a weekly basis.

Maintained the project’s WBS activities mpp file and Non-testing issues log by coordinating between the bank’s four pillars, following up with the track owners regarding the deadlines and action items, and reporting it to the management during the weekly reporting meeting.

5G Report validation and Business Analyst for a Top Treasury BankDesigned and implemented validation controls and logics for 5G reports to be submitted to the Fed for Monthly LCR

calculation. Ensured the report was in compliance with Fed regulations and requirements and cross-validated the 5G report with the LCR system to ensure that they reconciled as expected.

Worked with SQL developers to incorporate the validation controls in the SQL scripts which generated a cleaner Fed report directly from data the source. This helped in reduced design and implementation time and introduced a more automated process which reduced operating costs around daily LCR reporting.

Analyzed various database systems to fix data mapping issues between tables and advised the technology team on feasible solutions to fix issues.

HCL Technologies: Business/Technical Requirements Analyst for a top Financial ClientActed as a business/technical requirements analyst for an infrastructure migration project and transformed clients

business by helping them to take advantage of the virtualization technology by supporting them to migrate from legacy applications to virtualized applications.

Conducted client calls and meetings to create the Business Requirement Document (BRD) by discussing the actual project technical and business requirements and SLAs with the client.

Performed Quality Assurance test analysis on applications in both (test and prod) the environments and was responsible for writing test cases and preparation of test completion document for UAT release.

Wipro Technologies:

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RAM CHARAN MOHAN1100 Frank E Rodgers Blvd S, Apt #385, Harrison NJ 07029. Phone: +1 201 920 0346. Email: m.r.charan@gmail.com

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Application Virtualization and Packaging Engineer for a Top Financial Institution Provided application infrastructure support to the client for their total OS platform migration to Win Vista from

Windows XP

Worked on HP OVCM technology for deploying the applications into Client End User Systems.

Worked on virtualization tools like VMWare ThinApp and Microsoft APPV to virtualize the applications, so that they can be accessed by end users directly from the server bubble (Cloud).

AIG:

IT Internal Audit Summer Associate (Intern)

Identified the risks associated with various processes and evaluated the controls that mitigate the risks by picking samples and performing Walkthrough Test of One and Test of Operating Effectiveness.

Performed various technological infrastructure audits and change activity (SDLC) audits.

EDUCATIONNew York University (Stern School of Business and Courant Institute, New York, NY, USA) May 2014

Master of Science in Information Systems

Concentration: Business Analysis and Data Analytics

Anna University (RMK Engineering College Chennai, TN, India) May 2008

Bachelor of Engineering in Electronics and Communications

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