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RCA & FMEA 許淑嬌 2011.02

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  • RCA & FMEA

    2011.02

  • FMEAChart reviewChecklistClinical path

    QCC5SPDCARCABSC Failure Mode Effect Analysis

    Root Cause Analysis

  • Root Cause Analysis

  • -.

    -

    Reasons Swiss Cheese Model

    RCA

  • RCA21

    RCA-What

    --Why

    --How

    -Action

  • SAC Severity Assessment Code

    1 1 2 3 3

    1 1 2 3 4

    1-2 1 2 2 3 4

    2-5 1 2 3 4 4

    5 2 3 3 4 4

    1.2

    RCA 3.4

    Report

  • RCA

    1

    2~~

    3

    SHELL Model

  • SHELL Model

    Hardware

    Software Environment

    LivewareL

    LS

    H

    E

  • Ssoftware

  • Hhardware

  • Eenvironment

  • Lliveware

  • 4

    Tabular Timeline

    5 RCA

    Why TreeBrainstorming

    6

    Fishbone Diagram

    7

    8

  • Tabular Timeline

    95.4.18

    1000

    95.4.19

    1000

    95.4.21

    1000

    95.4.22

    A

    Maxtam

    maxtam

    130 50

    UD

    maxtam 130

    A

    maxtam

    .

  • 9

    10

    11

  • 12

    13

    14

    15

    16

    17PDCA

    18

    19

    20

    21

  • Why Tree

    x

    SOP

    WHY

    WHY

    WHY

    3-5 Why

  • Why tree analysis

  • Healthcare Failure Mode & Effect Analysis

    :99.05.12FMEA

  • (FMEA)

  • FMEA1950(Grumman)FMEA

    1963NASAFMEA

    1970FMEA2002JCAHOFMEAFMEA

    962.9.1.1~AFMEA (100?!)

  • FMEA

  • HFMEA1

    *HFMEA*

  • HFMEA2

    HFMEA

    HFMEA

  • HFMEA3

    1.2.3

  • HFMEA4

  • (1)

    1A( )

    1A( )

    1B.1B.

    1C.

    1C.

    1A11A21A31A41A51A61B11B21B31B41C11C2

    1A11A21A31A41A51A61B11B21B31B41C11C2

  • (2)2A.check

    2A.check

    2B.

    2B.

    2C.

    2C.

    2A1check2A22B12B2

    2C1

    2C22C32C4clot2C52C62C72C8

    2A1check2A22B12B2

    2C12C22C32C4clot2C52C62C72C8

  • Risk Priority Number RPN

    Sf-S-RPN= Sf S

    HFMEA5

  • 4 3 2 1

    4 16 12 8 4

    3 12 9 6 3

    2 8 6 4 2

    1 4 3 2 1

  • HFMEA6

  • HFMEAJosephetal(2002)

  • HFMEA(1)

    1A

    1A

    1.

    3 1 3 Y N Y N

    3 1 3 Y N Y N

    1A2

    1.

    3 2 6 Y N Y N

    3 1 3 Y N Y N

  • HFMEA(2)

    2B

    2B1

    1.

    3 3 9 Y N N Y

    2B2

    1.

    2 3 6 Y N Y N

    2 4 8 Y N N Y

  • 2B1

  • 2B1

    3A2

  • 3B3

  • 02468

    1012141618 16.25

    9.13

    43.82%

  • RCAFMEARCA FMEA

  • RCA & FMEA Root Cause Analysis 4RCA21 SAC Severity Assessment Code RCASHELL Model 9 10 11 12Tabular Timeline 17 18 19 20 21 22 23 24 25 26Why tree analysis 28Healthcare Failure Mode & Effect Analysis(FMEA)FMEAFMEAHFMEA1HFMEA2HFMEA3HFMEA4(1)(2) 39HFMEA6 42HFMEA(1)HFMEA(2)RCAFMEA