rcaro homepage management - current status and future direction -

RCARO Homepage Management- Current Status and Future Direction -

July 15, 2010

Mr. Jin-Hyung KIM, Ph.D.Head, Administration Division

RCA Regional Office(www.rcaro.org)

ContentsI. BackgroundsII.Current Status and IssuesIII. Future DirectionsIV. Implementation Schedule

RCA Regional Office 3

I. Backgrounds (1)

RCARO homepage offers one way communication by RCARO only,

Which makes it difficult to provide variety of the information RCA stakeholders are interested in. And there is a need to broaden information contributors for quality and agile information.

Recent log analysis shows the number of visitors are very small (30-40 per day) and only 20% of the first time visitors revisit the site.

And Visitors stay only a short period of time as most of the information is superficial and nuclear related news.

Continuous input of latest news and information needs proactive support from member states, IAEA FP and PLCC.


One of the most attractive information in RCA website can offer project activities and decisions related RCA meeting information. But project and meeting information are restricted to members only due to previous decisions regarding MOH data,.

Site map is not user friendly and project/meeting information are restricted to non members. It is not easy to search necessary information in easily way.

Homepage redesign is inevitable in order to reflect new demands of end users visiting website and to accommodate new software tools for stakeholders as well as MOH data incorporated.

I. Backgrounds (2)


The First Screen of Homepage


Current Homepage Site Mapd

Main <Home>

1. What’s New? 2. Photo Gallery

3. Meetings, Newsletter 4. Banner Link

6. Policy/Data Center

About US RCA Member States Rules and Guidelines

Projects Meetings Data Center

Functions Staffs Activities Committee Opportunities with RCARO Establishment Location

What is RCA RCA Agreement Resolution RCA Milestones RCA Vision and Mission Policy/Strategy/ Statement RCA Logo

National RCA Representative

Member States

RCA Agreement Resolution RCA guidelines & operating rules Ministerial decree to support the operation of RCA Regional Office Other guidelines Others

Thematic Sectors Lead Country Coordinators Meeting List of PLCC and TOs List of Projects RCA Programme of 2009 – 2011 IAEA/RCA Events by Year RCA Regional Profile Other guidelines

General Conference Meetings Meetings of National RCA Representative Meetings of Lead Country Coordinators RCA Environment Workshop Other Meetings

International/ Regional Development Organizations RCA Related Acronyms/Glossaries/Terminologies RCA Member Sates National Holidays RCA Who’s who Archive

5. RCARO Corner


II. Current Status and Issues (1)

One way communication channel – Only RCARO provides information and it is difficult to upload/

download on website by stakeholder – No space to post visitors’ ideas and opinions for dual or multi-

ple communications– No Q&A, FAQ and Discussion Board– Not in line with the recent web user’s demand

Information is superficial, not valuable, and not up to date– Log analysis says 75% of the visitors view the first screen

(mostly what’s new) and leave without exploring further– Our stakeholders want qualified and up to dated information– Need RCA-FP’s support for project and meeting information or

latest IAEA-TC Policy and information, etc.


II. Current Status and Issues (2)

Current site map is not user friendly and difficult to navigate and ac-cess information– Trying to show too much information at the first screen without

considering who the stakeholders are– Too many menus across the screen and are not harmonized

each other (Top and side)– There is no drop down list from the top menu, so it is difficult to

see what’s inside (No direct go-to function)

MOH data has been incorporated into the RCARO without data base restructure– MOH data enhances information richness, but very difficult to

search due to data base structure– MOH data used to be available to members only, data open pol-

icy will have to be discussed separately


III. Future Directions

Two way or interactive communications

Enriched information that is live and updated

User Friendly Navigation

MOH data incorporation

• Any qualified visitors can post • Q&A (and later FAQ)• Project community sites

• IAEA, Member Sates and Experts’ proactive data updates• Webhard service (The place

for RCA data depository)

• Menu roadmap for each stakeholder type • User friendly menu

• Enhanced search• Database redesign • RCA policy for Open data to public (separate discussion)


Action Plans/Items(1)

2. Adoption of spaces for multi-directional communication in order to attract users/stakeholders in the use of data and information• Space for users/stakeholders’ participation in information ex-

change - Q&A, FAQs, and Discussion Board• Space for member states, project community and other users

1. Restructuring sitemap• Priority and position in the first screen of webpage• Merging and moving of menus in sitemap• Feedback from key stakeholders

3. Establishing expert pool to provide qualified, agile information and valuable, up to date news• Experts designated by NR of member states • Project coordinators, leaders and participants of RCA projects• RCA-FP • RCARO


Potential Information and Provider

For users, project information and up-to-dated news are most impor-tant as well as interactive communications.

And roles of information posting groups may be suggested as below:

Stakeholders Posting Information (Ex.)

Regional Office RCA Policy/Regulations, RCA meeting documents, FAQs, Discussion Board, Administration, RCA News

IAEA/RCA-FP RCA program information, Project meeting information, RCA News

Member Sates/NPC Country Profile, URU (utilities resources units)

PLCC, Project leaders and Participants, etc. Project information

Experts (Nuclear related)　 News, Meetings, Q/A,

General Public Questions, Opinions


5. Adoption of easy navigation and searching tools• Differentiated navigation approach for categorized users

and stakeholders • Provide a tool for easy upload/download• Provide strengthen “searching tool” with robust DB structure

6. Provision of guidelines for MOH data access for enhancing in-formation exchange and utilization by end users• Analysis of levels/degree of opening to public and preparation

of negative list of MOH data access• Feedback from key stakeholders and relevant experts

4. Redesigning the first screen of homepage• Preparation of samples of the first screen of webpage• Feedback from key stakeholders and relevant experts

Action Plans/Items(2)


New Homepage Site Map(draft)

Main MenuAbout us Policy Data Meeting/Project Communications Gallery

RCA- What’s RCA-Milestone-Vision/-Mission- Member States- RCA logo

RCA Policy-Agreements-Resolutions- GoR

Meeting Report-NRM, -GCM, - RCARO SAC, - Project /PLCC - Workshop- others

What’s new- RCA News- RCARO News--Meeting Information- Q/A- FAQ

Banner Link

RCARO-What’s RCARO-Vision-Mission

RCARO Policy- Ministerial Decree

Program -Thematic Sectors- RCA Program 2009-2011- list of Projects- Regional profile- Country Profile

Webhard - Photos- Success Story-- Video

Member States

Project/PLCC


IV. Implementation Plan(Draft)

July 2010 Dec 2010 Nov 2010 Sept 2010 Feb 2011

Design Conceptproposal –

DiscussionAnd recommen-dation

Action Plan – GCM Approval Building

New homepage

Test of draft homepage design,Feedback from Key stakeholder

and Users,User Acceptance Test,

Train

New homepageoperation


Thank you for your atten-tion.

Questions?

rcaro homepage management - current status and future direction -

Documents