real time lmi - wapes | world association of public...

2016

Real Time LMI

Table of Contents

I Overview and Current Status

II Main Services of Work-Net

III MDM/ BaroONE System

IV Direction of Improvement

V Trial Performance

VI Q&A

I Overview and Current Status

4

기준변경

1. Work-Net OverviewI. Overview and Current Status

Work-Net (work.go.kr) run by the Ministry of Employment and Labor and the Korea Employment Information Service launched in 1998

[Finding employees] Search service for companies that look for potential talents upon their needs

[Job seekers] Job search service where information of potential jobs available both in public and private sectors

[Career development] Career development service with over 10,000 of job information and 23 types of vocational tests as well as online counseling service

Jobseekers(No. of potential employees:

1.34milion people)

Company(No. of potential jobs:

220,000)

Employment support institutions

(Employment centers, municipalities, Saeil center and relevant institutions)

Work-Net

Application for a job

Jobs & company information,Employment

support serviceInformation of occupation &

career

Application for an employee

Information of potential talent,

Employment support service,Recruiting agent

Authentication of job seeking/ job placement

Employment support/ career guidance

Authentication of job offering/ recruitment support

Job security/ recruiting agency

GeneralYouth

WomenMiddle-aged & senior

Public enterprise/ public institutionHidden championLarge corporationForeign companyVenture company

Conducting Job placement

5

2. General Status of Work-Net (as of April 2016)

770,000people

220,000jobs

12.23million people

3.26million times

Potential jobs

IntegratedCompanyinformation

Job information links

(No. 1) (No. 1)

3.35million companies

107organizations

No. of Work-Netapp downloads

No. of dailyvisitors

No. of Work-Netmembers

Youth-friendly hidden champions: 891 companies

Visitors by Country: Germany 200,000/ Japan 460,000/ France 120,000/ the Netherlands 180,000

18 public institutions/ local governments, 81 regional Work-Net, 8 private employment portal

I. Overview and Current Status

6

3. Service Configuration DiagramI. Overview and Current Status

WORK-NET

INTRANET

WORK-NET System

Job seeking

Work-Net

Finding employees

Career development

7

4. Process of Operating Potential Jobs & EmployeesI. Overview and Current Status

Process of managing job seeking Process of managing employee finding

Work-Net Work-Net Intranet Work-Net Work-Net Intranet

I I Main Services of Work-Net

9

1. Main page of Work-Net: www.work.go.krII. Main Services of Work-Net

10

2. Reliable Job Information Authenticated by Government

Trustworthy public job site operated by government

Job vacancy authentication and provision of salary & employee benefits information. Separately operated monitoring group for job opening information※ Awards: Received 8 awards including the App of the Year Awards and the Grand Prize of Most Trusted Brand Awards Korea

II. Main Services of Work-Net

11

3. Provision of the most extensive job information in Korea: 220,000 jobs (as of April 2016)

Regional Work-Net

Job seekers

Employee finding companies

Public institutions/ Local governments

18 organizations(Government Jobs, Job Alio by the Ministry

of Strategy and Finance, Korea Employment Agency for the Disabled, Seoul Metropolitan Government, etc.)

Private Job portals

8 portal sites(Saramin, Job Korea, Career, etc.)

Job information

81 organizations(14 metropolitan councils67 local governments)

Job information

Job openings Job openings


Associated & integrated job information (107 associations)

[National, Public] associated with national and public institutions such GoJobs and JobAlio for job opening information (18)

[Private] associated with private employment portal sites (Job Korea, Saramin, Career, Incruit, etc.) for job opening information

[Regional Work-Net] associated with 14 metropolitan councils including Incheon and Busan, 67 local governments (81)

[Information Sharing] information linked thru Open API for job opening and occupation & curriculum information (467 institutions, 1,159 items)

12

4. Regional Work-Net

Provision of job information that is region-specific for each area (81 sites)

Metropolitan Councils (14) Local Governments (67)


To provide regional job opening & potential employee information and bulletin board to metropolitan councils and local governments

13

5. Specialized Service for Youth

To provide information of major government policies for youth employment support after

revising the policies to cater to youth as in the user's point of view (total of 73) (April 2016)

To provide decent job information to meet youth’s expectation

Providing information of youth employment support policies and

youth-specific job openings

Policy of youth employment support Recommended Job information for youth


14

6. Integrated Company Information

To provide corporate overview, financial information, corporate evaluation, corporate

interview report and company reviews

Youth-friendly hidden champions: relatively small but highly successful companies selected

by the Ministry of Employment and Labor that are recommendable to youth

Provision of 3.35 million information of enterprises and information of

891 youth-friendly hidden champions

Financial information

Company evaluation

A total of 3.35 million information about

enterprises


15

7. Customized service to meet individual situations - Employment Compass

Customized statistical service for the user’s situation (gender, age,

education, occupation and region)

Customized employment information service that fits to individual circumstances including

applied occupation, preferred salary, qualifications of jobseekers, both employed and

unemployed, with similar conditions such as age, gender, education and region.

Trial Service (provision of tailored information, 2015) → Official Service (provision of

tailored information + best practices, 2016)

“Can Malsuk Kim with struggles

of livelihood dream about a job

for happy life?”

A 42-year-old woman who has after-effects from a

traffic accident is raising two children, one in 3rd grade

in high school and the other in 3rd grade in elementary

school, on her own...

Malsuk Kim, a 42-year-old woman who has divorced, is

raising two children on her own. As a breadwinner, she

has been searching for a job to support her family, but

getting a job is not easy.


16

8. Career Development Service

To provide 23 types of psychological tests for career for youth and adults

To provide information of occupation & curriculum, company interview reports and movie

clips about occupation and employment

Provision of 23 types of vocational tests, information of occupation &

curriculum and related contents

Vocational tests(23 types)

Clips for profession &

job preparation


17

9. Mobile Service

No.1 for the number of app downloads (3.26million times) (as of April 2016)

Service available regardless of devices, from smartphones to tablet PCs

Youth serviceCompany

informationDetails of

job openingsIndividual service


To lead mobile service of one-stop employment support

18

III MDM/ BaroONE System

19

1. MDM Integrated DB & BaroONE System-Service Configuration Diagram

III. MDM/ BaroONE System

BaroONE System

Individuals Workplaces

Associated institutions

20

2. Current Status of MDM System Building

Employment

Insurance

Work-Net

Vocational

Training

Foreigner

Issuance of

a main key MDM

BaroONE System

Real-time

inquiry

(Master Data Management )

Gil-dong Hong (017-123-1234)

ㅇ Acquired EI in 2010

Gil-dong Hong (017-123-1234)

ㅇ Applied for employment in

2009

Gil-dong Hong (010-4123-1234)

ㅇ Trained for start-up in 2013

Gil-dong Hong (010-4123-1234)

ㅇ Applied for employment in 2009

ㅇ Acquired EI in 2010

ㅇ Trained for start-up in 2013


Integrated employment DB & information (cycle of 5 min.)

User integration and issuance of a key for each individual/ Integrated management of the

history of receiving employment service

21

Example Individualized labor market information

21

No. of Jobseekers and job openings for social welfare counselors

No. of Job seekers

Age Sex Education

No. of ApplicationNo. of Job seekers

22


Linked to the data of other

institutions

Linked with other

institutions

Information of

Industrial accident

insurance

Korea Workers'

Compensation and

Welfare Service

Information of

beneficiary

Ministry of Health

and Welfare

Information of

labor and

management

Ministry of

Employment

and Labor

Information of

qualification

8 institution including

Human Resources

Development

Service of Korea

MDM

(Master Data Management )


Linked with employment related key information in the external

systems

Information of welfare recipiency entitlement (public charge and general & conditional

beneficiaries), (information of next priority beneficiaries-single parents, self-sufficiency) – the

Ministry of Health and Welfare

Wages of Industrial Accident Compensation Insurance – Korea Workers'

Compensation and Welfare Service

Information of labor and overdue wage, check a status of guidance, awards

history of excellent company - NURI System

Public certification – Human Resources Development Service of Korea, the Korea Chamber of

Commerce and Industry, Korea Radio Promotion Agency, Mine Reclamation Corporation, Korean

Film Council, Korea Creative Content Agency, Korea Institute of Nuclear Safety, Korea Internet and

Security Agency (8 institutions)

23

3. Current Status of BaroONE System Building

Job seekers

Business support system

Work-Net

(Information of potential

jobs & employees)

Employment Insurance

(Employment history, reasons

of resignation, etc.

)

Counselor

Various counseling

Job training

(Training history &

information, etc. )

①

②

④

③

Materials from other institutions

(Information of welfare, qualification, etc.)Login

AS-IS

BaroONE System

TO-BE

취업성공패키지요건검토화면직업훈련형식적요건검토화면취업성공패키지지원금검토화면Screen page of assisting job search ① Integrated inquiry

Ilmoa

(Information of job with

financial support, etc.)


Provision of customized and integrated information for each operation

To configure customized and integrated screen image of each operation for supporting tasks

such as employment counseling, training counseling and employment success package

24


Workplace

profile

Enterprise

profile

(including

branch)

Assigned ID of

workplace

Relationship

between HQs &

branch


Integrated Customer Profile Management

Profile managed by each unit such as individual, workplace and enterprise

Based on

Personal ID + Name

Individual

profile

25


EI

Work-Net

Job training

Unemployment benefits,

history of illegitimate

recipiency and temporary

incapacity benefit in case

of an industrial accident

History of employment

support counseling and

vocational tests,

vocational guidance

program

History of training

counseling and training

history

Inquiry on

an

integrated

screen


Integrated counseling records management for administering

individual cases

To provide One Screen service over integrating counseling records by

categorized units

26


① To explore and compare jobs related to

preferred occupation of job seekers

② To explore and compare to employment

variations of a group of competitors who have

the same conditions (region, education, age,

gender) with job seekers

※ To create customized analysis of DW & DM

using the monthly closing data of Work-Net,

Employment Insurance and job training EIS

system

Category TOP4 most attentive information by job seekers Tailored analysis

With preferred occupationPlease let me have regional job information regarding my

preferred occupation.Occupation by region

Without preferred occupation

(Assessment/ setting a path)

What kind of job do people like me apply these days? Analysis of job application

What kind of job are people like me mostly taken into? Analysis ofachiever

What kind of work do people like me do? Analysis of employed ones

What kind of job is my qualification appreciated? To relate qualifications to jobs


Provision of customized employment support service

Tailored analysis of attentive information for job seekers

To provide analyzed data for Work-Net Employment Compass Service

27


Job search

support

Basic

informationBusiness

support

History of

serviceTailored

service

Employment

life cycle

Integrated

counseling

Basic

information

Business

support

History of

subsidies

Tailored

service

Tailored job

information

Review of employment

success package

subsidies

Review of employment

success package

requirements

Basic information

of workplace

vocational

training

Recommendation of

motivation

enhancing program

Search of

vocational training

Information of

main workplace

Support on

companies

(workplaces)

Support on

finding employees

Placement

information

Individuals Workplaces

Basic

information

Elaborated

information


Configuration of BaroONE Menu

Configuring the menu by separating data with individuals and workplaces

28


Integrated query of

individual information

Assessmentㆍmotivation enhancementㆍ

setting a path

Capacity

enhancement

Job

placement

Follow-up

management

Integrated

information of

work

customization

Entitlement

review

Face-to-face

counseling ∙

assessment

motivation

enhancement Recommended

Programs

Capacity

enhancement

Select training

course

Job

placement

Associated with

Work-Net /

Check company

information

Exploring

preferred

sectors/

decision

Select preferred

occupations

Individual

profile

To secure

counseling basic

information

Managing

integrated

counseling

follow-upPost information/

check

counseling

history

2) View Details

Employment life

cycle

Service history

inquiry

4) Job search

support

5) Tailored job

information

Tailored

recommendation

service

6) Vocational training

Review of formality

requirements

7) Search for job

training/ output

comparison

Query of workplace

adaptation program

9) List of

integrated

counseling

3) Recommending

motivation

enhancement

programs

(Group

counseling, short-

term employment

lecture)

Job search/

employee

placement (Work-

Net)

8) Enterprise

(workplace)

support


Standard of informatization support system

To utilize BaroONE System as per step-by-step employment support for

employment success package

IV Direction of Improvement

30

1. All Job Information can be found in Work-Net!

Job information networks run by national & public & private sectors work in conjunction with Work-Net, where it provides inclusive information regarding jobs in one place.

Work-Net offers the nationwide job information in one place.

2012~2014 20162015

지방공기업경영정보시스템

22 entities 4 entities 4 entities

산업지원병역일터

IV. Direction of Improvement

31

2. Establishment of a Job Portal Customized for Users

To renovate Work-Net as a job portal customized for users where it

features information of job openings, job creating projects and

customized employment welfare

Establishing a job portal customized for users (2017)

Integrated job portal

Onlin

e

Offline

PC

Mobile

FAX

Telephone

E-mail

Integrated management of job creating projects by government &

support policy

Simulation of policy plan

Plan and support for Job-related policy

Search of similar/ duplicated job creating

projects

Integrated management of job-creating

projects information

Integrated management of job creating

projects by government

Recruiting agency (consignment business)

service

Statistics of job related projects

Analysis of support policy outcomes

Analysis of outcomes from implemented

policies

Analysis & provision of tailored

employment service

Personalized service

Jobs tailored to life-cycle Connecting on & offline Inclusive service for the vulnerable group

University

Graduates

Middle-aged

Senior

User characters

Service using pattern

Job demand/ desire

History of education & job search

Analyzed information of individual big data

Self-sufficiency support

Public works

Welfare benefit

Visit institutionsmobil

e

PCJob training

Job information

Start-up support

Analyzing individual information

Integrated and associated job related

government services

One-stop employment service

Integrated search job information

Career plan Job training Employment application Career management

Provision of integrated job service based on online and offline

Career

explore

Jobs for youth,

women & seniors

Information of education

& training

Government supported

project

Skill training support

Integrated information of job service

Integrated service information

Inform

ation

for job

related

servic

e

Inform

ation

of jobs

tailore

d for

individ

uals

Inform

ation

of jobs

tailore

d for

individ

uals

User-friendly service

Information service of employment support center for youth, women

& region

Hub Service of job information

by external institution

Information service of training institutions including universities

Contents & service grouping system

User-friendly Features

Support for information neglected groups & foreigners

Jobs for youth

Microsites by job-seeker types

Support project for the vulnerable groups

Women-specific

Support for overseas job

Work-Net

Private job portals

HRD-Net

Ilmoa

K-Move

Job system by government

agencies

Related

portals

…

Employment

welfare+ center

Saeil

center

General public

Women

College

students

High school

students/ start-ups

The nation

…

Universitie

s

Local job center


32

3. Improvement of Company Information Providing Service

Providing company information that may be of interest to job-seekers

as a storytelling form(2016)

Company information that may be of interest to job-seekers are restructured as a

storytelling format that highlights company & job information, hidden champion

interview reports and company reviews (location, job description, growth

potential, etc.)Associated with Job Planet (a site that offers a company review) for job information (March 2016)/

Updated feed of on-site visit reports by employment centers and college student reporters


33

4. Personalized service that is tailored for the nation

Individually customized service of utilizing big data analysis(2017)

To provide individually tailored service by developing recommended algorithm

per type that is utilized big data analysis including Work-Net user-specific

characteristics, usage patterns, type, etc.

Tailored service, a trial service of Employment Compass, by groups (age, gender, education, region, etc./

2015) → Official service of Employment Compass (2016) → Individually tailored service (2017)

Analysis of user

characteristics

Grouping similar type

of users

Analysis of user’s

usage pattern

Grouping contents

types

Recommended

algorithm by type

Automatic creation of

new algorithm

Real-time

feed

of attentive

information

related

contents

Contents

recommendation

service

according to

user’s

usage pattern

Job posts for Mr. Yoo, Si-jin

<Job opening>

Newest job

openings on

manufacturing

products (350)

<Occupation &

career path>

Career

transition test

<Job News>

Gyeonggi

Job Fair

[User information]

Name: Yoo, Si-jin

Age/ Academic background: 45, College graduate

Work experience: Manufacturing machinery products

Currently receiving unemployment benefit

[Information of Work-Net usage]

Twice a day thru mobile

Accessed as Auto-logon

Currently using tailored employment information

Job information on manufacturing products

No use of vocational tests


34

5. Support for step-by-step lifetime career plan Contents development and renewal of psychological tests for career, career

information and employment support (2016)

Development and feeding up-to-the-minute updates of online vocational tests and

career & curriculum information

Employment support contents & development and renewal of step-by-step lifetime

career guidance program Continually equipped with career guidance programs by life stages or by socio-demographic

categories such as youth, women, middle-aged and seniors, low-income households, etc.

23 kinds of vocational tests/ detailed information about over 820 jobs/ providing curriculum information about

universities and community colleges in nationwide while connecting to job information


35

6. Membership integration with Work-Net as the center

All service

is

available

with

ONE ID.

HRD-Net ID

EI(employment insurance) ID

Work-Net ID

World Job ID

Establishing integrated membership system for Work-Net (Oct. 2016)

To integrate with one designated ID for Work-Net and to simplify the process of

membership registration


Integration

36

7. Enhancing Accessibility to Decent Job Information Placing the information that may be of interest to job seekers at the

center of the main page (July 2016)

From search to application, One-stop service is enabled to search and configure

through conveniently placed main job information such as public institutions,

hidden champions and jobs offered directly from government, etc. at the center of

the screen.In order to optimize the one-stop

employment support service, it is necessary

to mandate registering employment

information available among all public

institution into Work-Net.


37

8. Reinforced Mobile ServiceIV. Direction of Improvement

Mobile specific service utilizing latest ICT

To improve and expand of mobile psychological tests for career (2016)

To provide services by utilizing new technologies for environmental characteristics

of mobile use (2016)

Improvement of mobile UX for exploring favorable jobs, and provision of new vocational

preference test for adults

Provision of automatic feed service of employment support information including job fairs based

on the user’s region

Provision of prompt check service that enables to view customized recruitment, job offers and

application status without running the app

Expansion of psychological test users and enhancing related contents by applying yearly escalation

To provide systematic video clips appropriate for users’ characteristics (2016)

Provision of video clips (KEIS) and contents of TV Work-Net (HRD) that are related to employment

preparation

Designated hardware configuration for mobile Work-Net

The no. of daily visitors thru mobile is 500,000 people, 65% of the total visitors of 770,000

people, as of March 2016. As the no. of users are increased by 21% compared to 2015,

designated hardware configuration is required.

310,000 (2014) -> 410,000 (2015) -> 500,000 (increased by 21%, as of March 2016)

38

V Trial Performance

39

VI Q & A

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