CURRICULUM VITAE OF DIEKETSENG REBECCA SEFATSA

BIOGRAPHICAL DETAILS

Home address 505 lethabong mansionsJohannesburg CBD2001

Cell 0810115311/0794153441Date of birth 1992-07-08Age: 24Identity number 9207081215081Nationality South AfricanMarital status SingleHealth GoodCriminal record NoneEmail address Rebecca.sefatsa@gmail.comSkype ID Rebecca Sefatsa sefatsa

SUMMARY STATEMENT The job I am applying for is a good opportunity for me to work actively and productively in my field of expertise and apply my skills. My aim is to make a difference in my work-place through my contribution and to touch the lives of my co-workers through my positive attitude. I am a self-starter and have excellent interpersonal and conflict-management skills.

POSITION FOR WHICH SUITED Travel consultant Tour consultant/operator Receptionist/administrator Concierge desk/Travel desk Reservationist

SALARY REQUIRED NEGOTITABLE

EDUCATION High School Ficksburg High School (2010)Matric subjects English (home language) Afrikaans (first additional)

Mathematics literacy Life Sciences

Business studiesConsumer studiesLife orientation

University of Free-State (UPP) 2011 Skills and competencies for long lifelong learningPsychology as sciencesEnglishComputer Practice N4Communications N4

Boston City Campus College (2011-2014)First year Tourism Geography

Overview South AfricaFares and Ticketing Within Africa (certificate)Selling and Marketing SkillsBusiness EnglishGeneral Office PracticeLife SkillsIntroduction to PC

Second year Business Management TechniquesOverview Europe/South America/Middle EastOverview AfricaTravel Operations 1Billing and Settlement Plan South Africa (certificate)SpreadsheetsMicrosoft WordMicrosoft Excel

Third year Amadeus (certificate)Travel Operations 2Effective CommunicationReservations and Front-of-House ProgramPrincipals of Customer ServiceOverview North AmericaInternational Affairs (certificate)Principals of MarketingPresentation Graphics

WORK EXPIRENCE Intern at Mydestiny travel agency from October 2014 till December 2014; started in 2015-01-09 till 2016-04-03 as a Junior travel consultant.

Duties: Booking services Provide literature and information

Plan/prepare itineraries Issue tickets Collect payments and maintain transactions Create packages locally Create tour plans Converse with customer Book transport Do tour guide where necessary Do marketing once a month

Travel coordinator/Concierge desk (sales) at Professional Passenger Services from 2016-06-02 till currently.

Duties:

Tour booking Transport/Chauffeur services booking Marketing(through Emails) Making restaurant/hotels booking Coordinating porter services Collect payments and record using Opera System and Monarch

REFERENCESMydestiny senior consultantClive060 3181 580

Pearl(Colleague)Concierge076 991 0665

Boston city campus facilitatorThembi016 4221 725

SPECIAL TRANINING: Attended BSP, Fares and ticketing, Amadeus and International Affairs course for two weeks each. Learned Opera by myself at the Garden Court Sandton City travel desk.

LANGUAGESSpeak: Northern Sotho (good), English (good), Afrikaans (fair), Zulu (good).Read: Northern Sotho (good), English (good), Afrikaans (fair), Zulu (fair).Write: Northern Sotho (good), English (good), Afrikaans (fair), Zulu (fair)