remote asset management in the cloud - rockwell … · remote asset management in the cloud ......

Copyright © 2015 Rockwell Automation, Inc. All Rights Reserved.

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PUBLIC - 5058-CO900H

Remote Asset Management in the CloudThe Smart, Connected Machine

Ted Hill

Director, Global Business Development

Rockwell Automation

Copyright © 2015 Rockwell Automation, Inc. All Rights Reserved.PUBLIC

Agenda

Customer Examples

Rockwell Capabilities

Azure

IoT in Manufacturing


Remote Asset Management in the Cloud

Cloud Computing is a disruptive force in automation

Offers new capabilities, creativity & innovation for this industry

Step change in simplicity and cost of ownership for assets


Transformative Value of IoT in ManufacturingSaaS Reduces the TCO of and Simplifies Manufacturing I.T.

OpEx vs. CapEx

Predictable Costs

Flexibility

Service

Finance

Operations

Minimize Manufacturing IT

Product/Process Design

Scalability

Engineering Asset & Operations Performance

Consumables

Multi-tenant Visibility for your Supply Chain

Remote Service & Support

<SME’s Supporting >Assets

Predictive Maintenance

Extracting NewInsights

Scale Up/DownElasticity

Zero InfrastructureTo Support

TrustworthyExchange of Info

Business ModelFlexibility

Equipment Supplier


Machine Builder IoT Maturity Model

Service Decrease field visits with remote access

Increase first-time fix rates

Reduce cost of software updates/support

Reduce downtime & mean time between failure

Increase Customer Satisfaction

Analyze Reduce part supplier and manufacturing process

issues

Decrease field visits with preventative actions

Increase uptime (support premium SLA)

Increase market share via better market analysis

Integrate Reduce warranty claims

Reduce support call time and number

Reduce product failure

Increase market share via superior design

Enable upsell and cross-selling opportunities

Innovate Enable self-service support

Increased productivity with greater info sharing

Increase market share with greater differentiation

New revenue streams from expanded portfolio and industry offerings


Worldwide reach and hyperscalerequired to bring cloud economic benefits to every business

100+ datacenters in more than 40 countries

1M+ servers

Azure - Global Scale for Global Customers


1B+customers use Azure in 20 million businesses from more than 90 countries

cloud services delivered all day, every day

investment in buildingAzure infrastructure (USD)200+ $15B+

Security at the core

Extensible appdevelopment• Support for Open

Source and .NET

• Interoperate with existing applications using Open Standards

• Process big data on platform you choose

• Store, access, combine, and analyze data on premises to cloud, relational and non-relational

All data, any size, anywhere

Flexibleinfrastructure• Run Windows

and Linux

• Manage and monitor your heterogeneous IT environment

Consistent

experiences

across devices• Windows, iOS

and Android support

• Single sign-on to more than 1,400 SaaS apps

Trusted, Open, and Flexible

Deep commitments to security, privacy, and interoperability

Privacy by design

Compliance and reliability commitments


Managing & Improving Your Manufacturing AssetsMoving from Traditional Deployment to SaaS

8

Site 1 Site 2 Site n

Cloud

Gateway

LAN

Wireless

Cell

Satellite

Automation

Systems

Asset PerformanceManagement

Performance Management

Equipment and Process

Behavior and Optimization

Manufacturing IntelligenceInventories

Consumables

Business KPIs

Transactional Data


Data Visualization, Reporting and AnalyticsAlarms, Notification, Trending

9

Standard tools derived from FactoryTalk ® VantagePoint ® Mobile

Dashboard(s) can be developed to customer specifications, by Rockwell Automation or customer

FactoryTalk® View ME HMI screens can also be replicated and ported to the cloud environment

SQL Server Reporting Services and Microsoft Power BI can also be used

Available on any web browser or mobile device with an internet connection and the right credentials


PowerFlex 7000 Remote Monitoring ServiceWhat happens when an alarm or fault is triggered?

The alarm or fault appears immediately in the cloud application and our support center in Cleveland, OH

Notification delivered to customer via agreed to method

Automatically creates a Service Ticket in RA Tech Support system (SAP) and sends a notification to a MV Drive service engineer

Rockwell Automation Remote Support will respond to this alarm within a 30 minute guaranteed SLA, 24 x 7 x 365

This means, within 30 minutes, we have: Acknowledged the alarm

Contacted the customer through a predefined method

Begun to troubleshoot the drive


The Cash Machine of the Oil & Gas IndustryRemoving the Potential for Error

11

Trigg Technologies

L.A.C.T. Units

Hydro-Carbon Custody Transfer via Cloud

Reduce support costs

Hands-off operation

Eliminate human error

Instant transaction & invoicing


Enterprise Performance ManagementGlobal Manufacturing Re-Invention

12

F50 Food/Bev Co.

Global M’facturer

Common Plant KPI’s, Plant to Plant

One dashboard combining Quality, OEE, Production Order Status, Safety & Morale

Daily Management System

Longer term analytics to evaluate plants, products, packaging lines and machine builders


Pay-for-Performance & Enhanced SLAAtlas Copco (Mafi) Turbo Expanders

13

Turbo-Expander Performance & Support• Performance

Management & Prediction

• Enhanced Support SLA

• Accountability for performance, emissions…


Product SerializationMinimize Counterfeiting and Diversions

14

Global Dairy Co.

Regulatory compliance

for key products

Achieve

Consumer Safety

Brand protection

Customer service & returns processing

Supply chain integrity

Marketing & brand loyalty programs

Brand Protection


Remote Asset Performance ManagementSoftware as a Service Order Components

Application Configuration

Model Development Dashboard Development Business Rule Configuration Workflows

Non-Recurring-Eng Costs Per Site/Asset*

‘Link’ to the Cloud

Cloud Gateway Hardware Cloud Gateway Software APM platform

commissioning

Optional Wireless Hardware GPS Hardware

SaaS Subscription Fee**

Compute & data storage infrastructure

Provisioning additional infrastructure

APM Platform (per Asset) Support SLA

Optional Cellular data contract Rockwell Automation

application support

** Invoiced quarterly, annually (minimum 3-year contract)* Can be built into the subscription service

remote asset management in the cloud - rockwell … · remote asset management in the cloud ......

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