1. 25 54 25551. 2554 3 1) (Systems) 1.1) Large Scale System high-speedcomputing (sever) 64-bit multi-processor 4-way, 8-way, 12-way 1.2) Medium Scale System Midrangesystem (Midrange server) Large scale system multi-processor 1.3)Small Scale System (server) 4-1

2. 25 54 2555 Medium Scale System large Scale System Small ScaleSystem (PC) 1.4)Special Purpose Equipment ( ) () 2) (Personal Computer:PC) 2.1) (Desktop) 2.2) / (Notebook/Netbook) 1-3 Netbook 10 Notebook 4-2 3. 25 54 2555Notebook 13 -17 Netbook 2.3) (Tablet PC) (touch screen) 7-10 Netbook Tablet (convertibletablet) (slate tablet) Stylus 3) (Peripherals) 3.1) (Monitor) LCD(Liquid Crystal Display) LED (Light-Emitting Diode) 3.2) Printer 3.2.1) Dot Matrix Printer 4-3 4. 25 54 2555 3.2.2) Inkjet Printer Single Inkjet Multifunction Inkjet - 3.2.3) Laser Printer Single Laser Multifunction - 3.3) (External DataStorage) 3.3.1) External Hard Disk (enclosure) interface 4-4 5. 25 54 2555 2 USB Fire-wire Flash Drive 3.3.2) Enterprise Storage 2 3.3.2.1) Entry Level: storage for smallscale systems NAS (Network AttachedStorage) NAS Client NAS 3.3.2.2) High-End Level: storage formedium-large scale systems SAN(Storage Area Network) Enterprise Storage 3.4) (OtherPeripherals) 4-5 6. 25 54 25553.4.1) (Scanner) 3.4.2) (Projector) HomeTheater 3.4.3) (Un-interruptiblePower Supply: UPS) 3 1) Passive Standby UPSs (Off-line) 2)Line Interactive UPSs 3) Double Conversation UPSs(Online)4-6 7. 25 54 25552. 2554 1) (Communication Equipment) 4 1.1) (Telephone Handset) 1.1.1) (Fixed LineHandset) Conventional Telephone, IP Phone4-7 8. 25 54 2555 Fax1 1.1.2) (MobileHandset) Conventional Mobile Phone, (Smart Phone), WiFi Phone (Satellite Phone)1.2) (Core Equipment)1.2.1) (Infrastructure Equipments Core Equipments) (Fixed LineInfrastructure Equipments) PSTN (Public SwitchTelephone Network), DWDM (Dense Wavelength DivisionMultiplexer), Wavelength Converter, SDH (SynchronousDigital Hierarchy), IPTN, IP Router, L2/L3 Switch 1.2.2) (Infrastructure Cabling) OpticalCommunication Equipment, Fiber Optic, Coaxial 1.3) (WirelineEquipment) 3 1.3.1) (Wireline Access Equipments) MediaGateway, Signaling Gateway, BRAS, OLT/ONU ( Terminal FTTX), Switching Equipment,Concentrator, Controller, Connector Attenuator, Router,1 built in All in One Printer 4-8 9. 25 54 2555Hub, NIC Modem 1.3.2) (PBX/PABX) Traditional PBX/PABX IP PBX DVC, DSLAM (Digital Subscriber Line Access Multiplexer),MSAN (Multi Service Access Node) ATA (AnalogTelephone Adapter) 1.3.3) (LAN Cabling) , , , Switching, Patch Panel Cord 1.4) (WirelessEquipment) TDM Switching (Time DivisionMultiplexer Switching), BTS (Base Station Transceiver),MSC (Mobile Switching Center), GGSN (Gateway GPRSSupport Node) Booster, Filter, RRH, HLR/VLR, SGW,SGSN, RNC, Switching, Femtocell, Pico Cell, CompactBase Station, Microwave Backhaul, Amplifier, AccessPoint, Wireless Router Air Card 2) (Communication Service) 5 2.1) (Fixed LineService) 2.2) (MobileService) 4-9 10. 25 54 2555 (Prepaid) (Postpaid) (Mobile NonVoice) SMS, MMS, Email, GPRS EDGE 2.3) (Internet Service) 2.3.1) (InternetGateway) 2.3.2) (InternetAccess) Narrowband Broadband 2.4) (International Call Service) International Direct Dialing (IDD) Voice OverInternet Protocol (VoIP) (Calling Card) 2.5) (Data CommunicationService) (Leased CircuitServices), (PrivateNetwork), (Virtual PrivateNetwork), ATM (Asynchronous TransferMode) Frame Relay 4-10 11. 25 54 25553. 2554 4 1) Enterprise Software 2) Mobile Application Software ( ) 3) Embedded System Software 4) ( ) 1) Packaged software 4-11 12. 25 54 25552) Custom software (in-housedevelopment) 1) Application Software ( ) Supply ChainManagement(SCM),CustomerRelationshipManagement (CRM), CAD(Computer- Aided Design), CAM (Computer-AidedManufacturing) Office Spreadsheet 2) Middleware platform CORBA, web services enterprise application integration software 3) System Software Operating System Software ( Microsoft Windows, Mac OS X Linux), BIOS Software(Basic input/output system), device firmware, Utilitysoftware ( anti-virus utilities, backup utilities, data 4-12 13. 25 54 2555compression utilities, disk checkers, disk cleaners, diskcompression, archive utilities, file managers, networkutilities, registry cleaners, screensavers, system monitors system profilers)4. 2554 IT 6 1) Software Maintenance Services (Software license) 4-13 14. 25 54 2555 2) Service and Application Hosting service application 3) Software as a Service (SaaS) (web-based) 4) Software Services Outsourcing (Service Level Agreement)5) Software Related Training and Education (In-houseTraining) 6) 4-14 15. 25 54 2555 (ICT) 2554 2554 2555 3 1. Focus Group 2. (In-depth Interview) 4-1 4.1 : () () 2015 4-15 16. 25 54 2555 3255 19 240 71 310 3. 4. Focus Group - 2555 Enterprise Software, MobileApplication Software Software Services Enterprise Software vendor Enterprise Software 4-16 17. 25 54 2555 vendor Gartner Group SI softwarehouse ICT Embedded System Software (population) Embedded System Software 20 4-17