res: vision und lösungen - kinoforum 2016
TRANSCRIPT
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© 2016 RES SOFTWARE – ALL RIGHTS RESERVED
Ein Überblick…
Vision – Strategie - Lösungen28.09.2016
Oliver Lomberg
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Vorstellung von RES
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RES auf einem Blick• Vision: People Centric IT -as a Service-• 1999 in NL gegründet von Bob Janssen mit Fokus auf Hybride Umgebungen• Hauptsitz in Philadelphia, US – EMEA HQ in DenBosch, NL• Über 3.000 Kunden, 10 Mio Anwender in 27 Länder• Große skalierbare Installationen mit über 1.5 Mio Anwendern• 100% Indirektes Vertriebsmodell
Extended Partner Ecosystem of 800+ Partners
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• Schnelles On- Offboarding• Roll-OutWin10/VDI/App-Virt• Security/”contextawarness”• Compliance/Governance• Agilität/Geschwindigkeit• ITbehält dieKontrolle• Userzufriedenheit• Reduzierung Tickets/Kosten
Benefits =
RESONEServiceStore
User Profile------------------------------------------
IT
Win 10 CTXS VMW MDM DB-App Cloud-Services
RES ONE Workspace / Automation
SCCM
Digitaler IT-Arbeitsplatz
Browser WIN 10 Citrix 3D Print
Testing PwR Mobile Reise
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Service App StoreWorkspace Optimization
Predictive Service Delivery Platform
AUTOMATION
How RES Software Brings Agility to Your Workforce
RES ONEAutomation
RES ONE Workspace
RES ONEService Store
RES ONE Automation
ITSM, PCLMMDMVirtualizationSaaS, IaaS
Automation Packs
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Centrally manage and secure your workforce’s apps and services across even the most complex virtual and physical environments
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Centralized Management Console
• Manage all user settings, policies, configurations and more from a single console
• Make changes and updates easily
• Full auditing of all administrative actions
• Detailed administrative delegation capabilities
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Advanced Configuration
• Dynamic, just-in-time configuration• File types, e-mail settings and data
sources• Application actions
o Drive and Port Mappingso Printerso Registry Settings and Policieso Profile and Home Directoryo Folder Synco Automationo PC Lifecycle Management
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Context Awareness
• Dynamically adapt a user’s workspace based on context, ensuring proper access to printers, data, and apps based on their real-time working conditions
• Apply policy rules ranging from very broad to very granular factors for increased security
Active Directory Computer Configuration Network Remote
Desktop
Site
Hardware (CPU
speed, memory)
Environment Variable
Computer Name
IP Address(IP address,
range)
Group Membership IP Address
Files & Folders(file version, folder exists)
IP Address(IP address,
range)Client Name
Organizational Unit
MembershipName FIPS
CompliancyRemote Host/URL
Client Type (Citrix Receiver
only)
User Property
Operating System
(Bit ) version
Hardware Token
(serial #, vendor ID, USB)
Terminal Server Listener Name Session Type
USB Storage Device
(serial #, vendor ID)
OperatingSystem
(Bit ) version
Wireless(Connected
(SSID) or nearest access point (BSSID))
Terminal Server Listener Name
Registry SettingVDX /
WorkspaceExtender
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Usage Tracking and Auditing
• Real-time and historical usage reporting• Control licenses based on actual usage• Minimize time spent on audits• Reduce overspending on licenses• Prove compliance
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Adaptive Security
• Prevent vulnerabilities across all sources o Careless users are as large of risks as malicious external threats
• People-centrico Dynamically secure services based on user context
• Flexible security levelso Adjust security at granular level to meet the needs of the organizationo Based on user, span from total lock down to fully open
Examples:• Data & USB Storage• Privilege management• Application access, including user installed applications• Web access and usage• Network-based/IP restrictions
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Adaptive Security (cont.)
Protect from internal and external threats:• File Hash based application
security• Whitelisting/blacklisting• Dynamic privileges• User-installed apps• Context aware policy
enforcement• USB storage control• Read-only blanketing• Lockdown
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Step-by-Step Transformation with RES
Unmanaged Live Desktop
Environment
Collect Data(Desktop Sampler)
Analyze Data(Workspace Designer)
Partly Managed Desktop
(Workspace Model)
Fully Managed (Workspace)
Predict Future Changes
(Workspace Simulation)
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Drive competitive advantage
by automating thedelivery and return
of business and IT services
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Extensive Out-of-the-Box Tasks
• Over 270 Tasks & Activitieso Configurationo Provisioningo Virtualizationo Securityo Advancedo System Stateo Cloud Provisioningo Infrastructure as a Serviceo PC Life Cycle Managemento Service Desk Integration o Mobile Device Management
• Heterogeneous Supporto Windowso Unixo Linuxo Mac OSX
Quick implementation and easy automation management
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Extending Your Existing Investments
Free Automation Packs• Extensible via APIs &
Web Services• Integrates with
o EMM/MDMo ITSMo PLCMo SaaSo Virtualization / Cloud
provisioning
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Predefined Automation Tasks Overview
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Transform the digital experience of your
workforce with an
automated, intuitive service app store
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Intuitive Self Service Interface
• View active and available services offered through the RES ONE Service Store
• Services can be both IT and non-IT related (i.e., business process related)
• Easily customizable (language, logo, colors)
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Access Service Store from Various Devices
• Service Store Web Front
• New Mobile UI (Free Download)
Workforcev Easily view, request and manage
available corporate applications and services from iOS and Android devices.
Managersv Easily use apps to approve
requests for apps & services, and order relevant apps & services on behalf of employees.
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Simplified Visual Workflow
• IT can quickly automate business workflow processes
• Business logic & IT process information are stored to determine what should happen during the delivery and return workflow
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Identity and Classification
• Personalization of Services with Identity Warehouse• Identity warehouse collects information from HR & Payroll systems
to determine the “identity” of a person
• 80% of services can be predicted automatically
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Subscription Engine
• Easily track service status
• Service workflows • Can be triggered manually or
automatically
• Services can be automatically delivered & returned • On Day 1 or when employees
transition to ensure proper and secure offboarding
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Delegation via Service Panel
• Enables Delegation of Requests• Managers or
designated users can request services on behalf of others
• Empowers Business, User and Service Desk to Do More
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Pause
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Live Demo
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Use Cases
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© 2016 RES SOFTWARE – ALL RIGHTS RESERVED
Use CasesAlle Prozesse und Abläufe, die sich über die IT abbilden lassen und deren Ursprung originär nicht unbedingt in der IT liegen muss.Abläufe werden auf das wesentliche reduziert, beschleunigt und bleiben transparent, sowie nachvollziehbar.
No Limits
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Vielen Dank!