Cecilia Zepeda 3032 SW Florida Ct. Apt C, Portland, Oregon | (281) 691-2422 | zepe.cecilia@gmail.com

SUMMARY Natural leader with the ability to inspire collaboration, efficiency & valuable results by executing work through others. Experience in Retail Management, Inventory Management, Relationship Management & Outside Sales. The ability to create meaningful professional relationships in order to ensure best value, high profits & long term relationships. A competitive personality that thrives under pressure.

SKILLS • Inventory Management • Relationship Management • Staff Development • Outside Sales • Leadership • Time Management • Budgeting • Proficient Communicator • Tri-Lingual (English, French &

Spanish) EDUCATION Texas Tech University, Rawls College of Business Lubbock, TX Bachelor of Business Administration in International Business & August 2009 to May 2014 Bachelor of Business Administration in Marketing with a Global Supply Chain Concentration

• Minors- Economics, French & Spanish • Dean’s List- Fall 2009, Spring 2010, Fall 2010 • GPA- 3.063

Jean Moulin Lyon 3 Lyon, France Foreign Exchange Student in International Business & French December 2011 to January 2013

• Broadened knowledge of France, French & foreign cultures. • Gained proficient speaking skills in the French language.

WORK EXPERIENCE Sherwin-Williams Paint Company Dickinson, TX Residential Repaint Sales Representative March 2015 to November 2015

• Implemented relationship management with over 200 customers, contacted them strategically in order to maximize sales volume & ensured best value. Grew territory 119% above sales volume from previous year with 53% over budget.

• Managed relationship with several store locations, vendors, other sales reps, customers & their clients. In order to ensure proper products, budget & risk assessment. Tracked project progress & quality of work.

• Administered customers accounts trough our Sher-Link and Sher-Call programs, to assure accurate customer pricing, provided professional price quotes & specs, & followed up on projects.

• Connected customer network with contractors, painters, designers, builders & potential customers. Provided customers with resources to help them maximize profits & created best value for end customer while maintaining high profits & quality.

• Participated in the following committees: Residential Repaint, Recruiting, & Safety. Where I helped in planning an annual Repaint Conference, ensured customers had right selling tools & knowledge, recruited qualified candidates & helped train them, & communicated with store about best practices in safety.

Sherwin-Williams Paint Company Galveston, TX Assistant Manager June 2014 to March 2015

• Gained excellent communication, customer relationship building & selling skills. Qualified high potential customers & connected them to appropriate sales rep. Managed relationships with customers in store & on job sites, ensured best value for end customer & ensure a long-term customer relationship.

• Oversaw inventory levels along side store manager to ensure accurate product inventory trough our min-max, customer communication, & job forecasting while maintaining a below 2% cost on inventory.

• Assisted in managing a team of 8-10 employees & oversaw daily operations of store & ensured efficiency, scheduling of deliveries, over budget sales, customer satisfaction, store readiness, & proper communication between customers & employees.

Texas Tech University, Department of Classical & Modern Languages & Literature Lubbock, TX Help Desk Representative February 2010 to October 2013

• Gained excellent customer service experience, multi-tasking & organization skills. • Aided professors & instructors with reservations, classrooms, & technical difficulties. • Assisted students with computer programs, proctored exams, & scheduled tutoring. • Worked 20 hours a week while maintaining 18 hour course load.