rfq-it-201708006-direct connectivity service (2017 · pdf filerfq-it-201708006-direct...

RFQ-IT-201708006-Direct Connectivity Service (2017-19) between HKSTP and PMC (Tai Po)

of 16

Hong Kong Science & Technology Parks Corporation Request for Quotation on Direct Connectivity Service (2017-19) between HKSTP and

PMC (Tai Po) Hong Kong Science & Technology Parks Corporation (HKSTP) would like to invite vendors to submit price quotation for the following:-

� Provide Direct Connectivity Service (2017-19) between HKSTP and PMC (Tai Po) Vendors are requested to bid on complete scope and submit the fixed price for the total solution; and no partial solution or alternation of price afterwards will be considered or accepted. Accuracy of RFQ Prices Vendors should make certain that the prices quoted are accurate and properly include all the products and services (shipment, delivery, un-pack, installation, integration, customization and configuration, wiring & cabling patching, etc) included in this project per HKSTP request before submitting its quotation. Under no circumstances will HKSTP accept any request for price adjustment on the ground that a mistake has been made in the RFQ pricing. Scope of Work: The details scope of works should be reference to Appendix I. Validity of RFQ Vendor is requested to submit its offers in Hong Kong Currency with precise breakdown. All quotations shall be valid for a period of 3 months. Formation of Contract Unless and until the original Purchase Order has been issued by the HKSTP in related to this RFQ, there is no contract between HKSTP and any vendors who submit the proposals. Payment Terms Monthly payment upon satisfactory completion of service work, receipt of invoice and supporting documents.


of 16

Submission Deadline: Vendor should submit the price quotation (Section IV: Schedule of Rates) of the above products plus ALL charged services items on or before 12:00PM, 7th September, 2017. The price quotation should be sealed in the envelope with Subject “Request for Quotation – Direct Connectivity Service (2017-19) between HKSTP and PMC (Tai Po) Ref: RFQ-201708006”. Late submissions or submissions that do not address the requesting information will NOT be considered. Contact for Enquiry: Mr. Silver Leung Information Technology Department Hong Kong Science & Technology Parks Corporation 8/F, Bio-Informatics Centre, No 2, Science Park West Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong. Email: [email protected] Tel: 2629 6854 Fax: 2629 1833 Assessment: The assessment will be based on price element only. Vendor acknowledges that HKSTP has sole discretion whether or not to accept any or all of vendor’s proposal irrespective of its prices. In order to improve resilience of the two links, HKSTP may choose to award the two links to two different vendors.

Buy HK SME Innovation Preferred

To show HKSTP’s support for the Hong Kong innovation & technology SME community, for any SME Vendor who could show their proposed solution contains HK Innovation, their quotation will be eligible for a 10% favourable comparison advantage. The vendor needs to furnish the relevant information to HKSTP in this RFQ response in order to be eligible for the preferential scoring. Eligible HK SME Innovation quotations will receive 10% deduction in price comparison with a pre-determined ceiling of deduction amount. In the process of determining the successful vendor, an amount of 10% will be nominally deducted from the qualified local vendor’s quotation for the purpose of price comparison. For example:

a) Proposal A is not a HK Innovation and its price is $100. b) Proposal B is a HK Innovation and its price is $111. c) After applying the preferential 10% deduction (i.e. -11.1), Proposal B’s price becomes

$99.9 and hence Proposal B will win. d) The Corporation may award the contract to Proposal B at $111.


of 16

A HK SME Innovation is any product/technology designed, researched or developed in Hong Kong by a Hong Kong SME company. HKSTP’s judgment will be final in determining whether a vendor’s proposal contain HK Innovation and to what extent. The vendor warrants that the content of HK innovation nominated in its quotation / tender will be met in full. Failure to achieve this will render the termination of the goods / service by HKSTP at its sole discretion with no compensation to the vendor. Anti-collusion: The tenderer shall not communicate to any person other than HKSTP the amount of any tender, adjust the amount of any tender by arrangement with any other person, make any arrangement with any other person about whether or not he or that other person should or should not tender or otherwise collude with any other person in any manner whatsoever in the tendering process until the tenderer is notified by HKSTP of the outcome of the tender exercise. Any breach of or non-compliance with this clause by the tenderer shall, without affecting the tenderer’s liability for such breach of rules and laws or non-compliance, invalidate his tender. This clause shall have no application to the tenderer’s communications in strict confidence with his own insurers or brokers to obtain an insurance quotation for computation of tender price and communications in strict confidence with his consultants / sub-contractors to solicit their assistance in preparation of tender submission. Declaration: HKSTP will evaluate proposals in strict confidentiality. The corporation is not bound by accepting any proposal it may receive. It shall be noted that the corporation would not be responsible for the reimbursement of any cost incurred by vendor for the preparation of the submission. If the vendor fails to deliver the services to the satisfaction of HKSTP, HKSTP may terminate the services by giving 1 month prior written notice to the vendor and the vendor refund will be subjected to the extent of the work in progress as determined by HKSTP. By submitting the quotation to us, the vendor agreed the terms and conditions stated in this Request for Quotation.


of 16

APPENDIX I

DIRECT CONNECTIVITY SERVICE FOR HKSTP AND PMC (TAI PO)

1. SECTION I : PRELIMINARIES

1. Primary Link Point-to-Point Site of Works for HKSTP and PMC (Tai Po)

Building Name Location

HKSTP Building No.2 IT Room 1/F., No.1 Science Park West Avenue, Hong Kong Science Park, Pak Shek Kok, N.T.

Precision Manufacturing Centre (PMC)

3 Dai Hei Street, Tai Po Industrial Estate

2. Transfer or Assigning Contract The Vendor is prohibited from transferring or assigning, directly or indirectly, any parts of the

Contract, whatsoever. The Vendor shall submit the names of all Sub-Vendors to the HKSTP for approval.

3. Sub-Contractor & Agent The Vendor shall remain responsible for the acts and omission of all his Sub-Contractors, their

agents, servants and workmen as fully as if they were the acts and omissions of the Vendor, his agents, servants and workmen.

4. Variations

4.1 No payment shall be made to the Vendor in respect of any variation of the contract, unless he receives a written order from the IT Manager prior to the commencement of the work involved in such variation.

5. Notices and Instruction

Any notice or instruction to be given to the vendor under this Contract may be served by sending:-

5.1 The same by registered post or by leaving the same at the Vendor’s registered office. 5.2 All notices and instructions by post shall be deemed to have been duly served two days

after posting.


of 16

5.3 Any notice to be given to the HKSTP under this Contract may be served by sending the same by post to or by leaving the same at the HKSTP’s registered office.

6. Provision of Labour during the connection work

6.1 The Vendor shall provide skilled technicians and a competent engineer whilst carrying out the works detailed in this contract.

6.2 Such men will comply with all reasonable instructions or directions given to them by the

IT Manager whilst working on or in the building. 6.3 All works carried out by such men shall be performed to the highest technical standards

and to the satisfaction of the IT Manager. 7. Protection The Vendor is to provide adequate protection and all temporary measures necessary to protect

the occupants and visitors to the building during the connection works if necessary and to protect all existing structures.

8. Equipment Vendor is to provide all necessary tools and equipment to complete the works and to protect

the building occupants, visitors and existing finishes and fittings. 9. Publicity The Vendor will not be permitted to publicize any aspect of the contract without the prior

written approval of the IT Manager. 10. Working Hours The Vendor will be granted access to the site at all times but all technical staff must follow the

rules and regulations as stipulated by the Facility Management. Works which cause disturbance to other occupants may be restricted during normal office hours.


of 16

11. Materials and Debris The Vendor is to remove daily all accumulated debris and to ensure that all debris, materials

and plants are removed on completion. No storage of materials and debris will be permitted at the IT Room, ELV Duct Rooms or any where at ground floor areas of the Building unless otherwise permitted by the Facility Management.

12. Cleaning Upon completion, the Vendor is to maintain the IT Rooms, ELV Duct Rooms and or other

areas in clean and tidy condition. 13. Notice Board No signs advertising the Vendor or presence of works will be permitted at site area. 14. Security The need for security at the premises is emphasized and all personnel will be required to carry

appropriate identification. 15. Access Access to the site of works shall be through designated routes as agreed with the Management. 16. Government Regulations It is the Vendor’s responsibility to comply with all Government Regulations. In particular the

Vendors attention is drawn to the Construction Sites (Safety) Regulations and Confined Space issued under the Factories and Industrial Undertakings Ordinance.

17. Transportation All transportation incurred by the Vendor in connection with the Vendor or parts, thereof,

shall be borne by the Vendor.


of 16

18. Compliance with Statutory Rules and Regulations The Vendor shall carry out all work within this Contract in strict accordance with the Laws,

Ordinances, Regulations Orders and By-Laws having the force of law applying, within Special Administrative Area - Hong Kong which has a bearing upon the Vendor’s performance and duties under this Contract.

19. Vendor to Visit the Site The Vendor is advised to visit the site and inspect the equipment prior to submission of

quotation. No extra claim will be entertained in this respect due to the Vendor’s negligence of this aspect.

20. Document Delivery Address

To be informed, all documentation in respect of license certificate should be addressed to:

Hong Kong Science & Technology Parks Corporation

8/F., Bio-informatics Centre, 2 Science Park West Avenue,

Hong Kong Science Park, Shatin, N.T.

Attn: Mr. Nelson Mak For all documents in respect of price quotation should be addressed to:




Attn: Procurement Department

For all documents in respect of invoice should be addressed to:




Attn: Mr. Silver Leung

21. Ownership of the Contract / Equipment / Service / License Hong Kong Science & Technology Parks Corporation is the owner of the equipment and entitled to sign the contract or assign the management agent to act on behalf to manage the relevant consultant / vendor on the execution of the Contract signed. Any incorporated license and service should be named under “Hong Kong Science and Technology Parks Corporation”.

22. Minimum Wages Policy The Vendor shall observe and follow the relevant minimum wages guideline laid down by the HKSAR Government within the terms of providing the maintenance and repair service at HKSTP.


of 16

23. Insurance The Vendor shall be responsible for all insurances as required by HKSTP at its own expense

during the installation period and maintain for the benefit and in the joint names of the Vendor, New Property Management Limited of PMC and Hong Kong Science and Technology Parks Corporation. Such insurances as are necessary throughout the installation period to cover its liability in respect of personal injury, death, loss and damage to Property, real or personal arising out of or being caused by the carrying out of this contract by the vendor, its employees or agents

23.1 Vendor All Risks Policy The Vendor shall keep insured a Vendor all risk policy in the sum of

HK$10,000,000.00 per claim to insure against any damages / claims due to accidents such as fire or other hidden hazards. The said insurance policy should contain cross liability clause and indemnity to principal clause, the Vendor should submit the name of the insurance company through which the said insurance policy is insured to the HKSTP/Principal for approval.

23.2 Public Liability Insurance

The policy required shall be taken out for a limit of HK$10,000,000.00 for any one accident and unlimited in amount for the period of insurance. It shall contain a ‘Cross-Liability’ clause as between the HKSTP and the Vendor and it shall cover the installation period. The policy shall be extended if the installation period is extended. If the Vendor considers the above-mentioned limit of indemnity for any one accident is inadequate to cover his contractual obligations, he is at liberty to take out a policy with an increased limit of indemnity but any additional or differential in premium shall be at his own expense.

After the installation and during the terms of the contract, the Vendor shall be responsible for all serviceman compensation, third party insurance and Vendor’s all risk.

24. Tests All tests so called for will be in accordance with the relevant code of commissioning practice

as defined by the relevant Government Authority.


of 16

25. Basis of Acceptance

25.1 Vendor should note that their submitted quotation sum is a “lump sum fixed priced basis". Incomplete tender will not be considered.

25.2 Subject to the HKSTP’s right to reject bids which are considered to have been priced

unreasonably low, the selection of Vendor will be determined on the basis of a combined assessment of technical merit and cost. Your fee proposal will be constructed as a bid for this tender.

25.3 The HKSTP is not bound to accept the lowest tender it may receive. In addition, the

HKSTP may reject bids which are considered to have been priced unreasonably low.

26. Contract Unit Rates with Provisional Quantities

For those Schedule of Rates items described as “Provisional”, the quantities of such items are subject to re-measurement upon completion of works. The Contract Sum shall be adjusted accordingly. The works which are subject to the provisional quantities will be measured as delivered and supplied and paid for at the rates contained in these schedule of rates and all amounts against the provisional items in the schedules will be deducted in full from the Contract Sum. No claim for loss of profit, overheads, etc. being permitted to the Vendor.


of 16

SECTION II : GENERAL DESCRIPTION OF WORK 1. Proposal The related proposal, work program and routing etc, shall be submitted by Vendor for IT

Manager’s consideration and approval. 3. Commencement Date of the Service Contract The commencement date of the contract is tentatively set in 30th September, 2017. The IT Manager reserves the right to defer or early start the commencement date at his own

discretion. Prior notice will be given to the Vendor upon the confirmation of the date and to start the maintenance contract accordingly.

4. Approvals Throughout the contract period, the HKSTP shall give his approval or agreement to the

Vendor’s detailed specification, drawings, samples, Vendor Work as executed, etc. Such approval or agreement shall not in any way imply or be construed as a relief or abatement of the Vendor’s responsibilities to comply with the requirements of this document.

5. Building Provision The Vendor shall be responsible to check and ensure that these provisions are properly

provided for the ease of maintenance. 6. Standards

All details of the equipment, materials and installations standard shall comply with the current standards and regulations.


of 16

7. Materials and Workmanship Materials and workmanship shall be of highest standard and the Contract Works shall be

carried out to the satisfaction of the IT Manager. The Vendor shall be responsible for all materials and components supplied or manufactured

on his / her behalf under the condition for this Specification. Where codes and standards are not defined specifically, the appropriate market standard /

practice shall be deemed to apply. In the event of conflict between any referenced code or standard and this Specification, the more stringent requirement shall have preference.

Changes to and / or confirmation of the Specification or the standards of materials and

workmanship shall be agreed on the basis of samples. 8. Results of Tests If the test results show that the equipment is not functioning in a satisfactory manner or

providing the requirements of this Specification, the IT Manager shall decide whether this is due to incorrectness of faulty work by the vendor and if this be the case, the vendor shall, when called upon, carry out at his / her own expense such alterations, replacements and adjustments as may be required, to the IT Manager complete satisfaction. The IT Manager decision as to what constitutes a satisfactory test shall be final.


of 16

SECTION III: SPECIFICATION AND SCOPE OF WORK 1. Location

The Hong Kong Science Park at Pak Shek Kok, N.T., Hong Kong.

2. Date of Ready For Service On or before 30th September, 2017.

3. Contract Term

24 calendar months contract 4. Bandwidth

a. Primary link to be provided by the vendor shall be Point-to-Point direct connection with 100Mbps.

b. Both links shall be of symmetrical upload/download speed.

5. Scalability

a. Provisioning lead-time for upgrade shall not affect Hong Kong Science Park’s services during normal operation hours and should also have no major changes in technology and/or hardware upgrade.

b. Support 802.1q (both VLAN tagged and untagged frames transport uncharged) and unlimited

VLAN with MAC address not less than 50,000 per end.

6. Technology upgrade IPv6 connectivity service should also be available.

7. Service Resilience

a. The Point-to-Point direct connection service shall be provided by two completely separated links to offer service resilience, which shall be backed up each other upon service interruption.

b. Site visit of the two network exchange service/data centres shall be arranged before award of the contract upon request by the Manager.

8. Routing arrangement

a. Hong Kong Science Park equipped with two separate switches for connection to the vendor. Each router will have Fast Ethernet port for the connections. These ports might be shared by other Virtual Circuits / VLAN for other WAN services. The two switches will be connected to the same internal LAN segment. The two connections should be configured to back up each other.


of 16

b. The following is the existing connection for reference.

c. The following diagram illustrate the position of Main IT room of Phase 1 and Phase 2

d. The vendor shall ensure that the proposed links/circuits will not be shared by other networks

as well as broadcast domain(s) other than that for Hong Kong Science Park. In other words, the proposed links/circuits shall be dedicated for carrying Science Park’s traffic.

1/F, Building 15, Main

IT Room – Phase 2 1/F, Building 2, Main

IT Room – Phase 1


of 16

9. Service Level and Network Availability a. The Mean Time To Recovery (MTTR) for the connectivity service shall not be more than 4

hours. b. The vendor shall ensure that Network Availability during a calendar month is equal to or

greater than 99.9% (Network Availability Service Level”) c. The Network Availability shall be calculated as follows:

100% x (Total number of hours of the month – Total Outage Hours of the month*)

(Total number of hours in the month) Note: * Total Outage Hours means the number of hours that the customer was unable to access the

Internet in a month using the Internet Connectivity Service due to a fault or error in the network equipment in the backbone under the direct control of the vendor.

d. “Schedule Maintenance” means periodic maintenance or other scheduled interruptions to the Internet connectivity service.

e. The vendor shall notify the customer of any Scheduled Maintenance 7 calendar days in

advance in any manner ISP deems to be appropriate.

10. Customer Service Hotline

a. General Enquiries A Customer Service Hotline shall be available for general customer inquiries including billing inquiries and service inquiries from 9:00 am to 9:00 pm 7 days a week including public holidays.

b. Fault Reporting

A Fault Reporting Hotline shall be available for customer to report any service fault 24hours a day, 7 days a week including public holidays.


of 16

11. Limitation of Liability a. The vendor shall provide a credit towards the account of the Science Park in accordance with

this clause if vendor does not comply with the Network Availability Service Level.

b. If the vendor fails to comply with the Network Availability Service Level within calendar month, vendor sole liability to the customer shall be to credit to the customer’s account an amount (“Availability Rebate”) calculated as:

Total Outage Hours of the month x Monthly Subscription Charge** x 2

720 Hours# Note ** In relation to the subscription of Internet Connectivity Service # 30 days x 24 hours = 720 hours

12. Fiber Connection Work

The vendor is responsible for laying the necessary fiber network from external site to connect with Hong Kong Science Park’s network at IT Room and the related work should be completed within ten (10) days upon the date of confirmation of contract.

13. Termination

Early termination of the service shall be allowed by a 30 days prior notice with no penalty incurred.

14. Validity of Offer

Vendor is requested to state clearly the period for which their offers are valid. In any case, it shall not be less than 90 days from the closing date of this tender.


of 16

SECTION IV: SCHEDULE OF RATES

A. Direct Connectivity Service (2017-19) between HKSTP and PMC (Tai Po) Item Description

Qty. Unit Rate

(HK$) Total (HK$)

1. Primary link provided by the vendor initially at 100Mbps from HKSTP Building 2 Computer Room to PMC

24 months

3. Initial set up cost

1 job

Total carried to Form of Tender :

Remarks: 1. The awarded Vendor shall submit a detailed survey report including equipment list of the

existing IT Infrastructure / installation inside the building concerned. 2. All Vendors are required to attend a site inspection before submission of tender. 3. The Vendor is required to arrive on site and report to HKSTP management office within 4

hours upon receipt emergency services call. 4. The Client/HKSTP is not bound to employ Vendor for any repair of the IT infrastructure /

installation inside the building. 5. Vendor should complete the above schedule of rate at the time of tender submission, failure to

do so may lead to rejection of whole tender. 6. The HKSTP is not bound to accept the lowest tender.

We offer to provide the Goods and/or Services to HKSTP at the prices quoted in accordance with the requirements and the terms and conditions stated in this Request for Quotation. Acceptance of this offer shall be evidenced by the issuance of a completed Purchase Order by HKSTP. Authorized Signature with Company Chop: ___________________________________ Name: _______________________________

(in block letters)

Title: ________________________________ Date: ___________________________

rfq-it-201708006-direct connectivity service (2017 · pdf filerfq-it-201708006-direct...

Documents