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Robert Sams An Introduction to Social Sensemaking Challenges faced in high risk environments dolphyn.com.au

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Page 1: Robert Sams - Dolphyn

Robert Sams

An Introduction to Social SensemakingChallenges faced in high risk environments

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Page 2: Robert Sams - Dolphyn

A Conversation About Risk

•What is risk?•Our Perceptions •A Social perspective of risk• ‘Obedience to rule’ •What is ‘sensemaking’• Trade-offs

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What is Risk?

Most agree that it’s about…Uncertainty & The Unknown

But it is also about…Opportunity & Learning

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Social Sensemaking

Our Perceptions

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WHAT DO YOU SEE?

Collective Automaticity

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Key Question

Why Understand Risk From a Social Perspective?

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The Social Psychology of Risk

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Misdirection, Turbulence and Change

Derren Brown

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Obedience

SOME RESEARCH

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It’s too stressful to disobey

Obedience

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Obedience

Milgram

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Milgram - the results

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Obedience, Control and Motivation

“Men who are in everyday life responsible and decent were seduced by the trappings of

authority, by the control of their perceptions, and by the uncritical

acceptance of the experimenter’s definition of the situation into performing harsh acts”

Milgram (1969, p.123)

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Zimbardo

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The simpler approach….

The easier approach

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Decisions, Judgments &

Sensemaking

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Some Quick Experiments What do you see?

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What do you see?

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A Grade 4 Problem

A bat and a ball cost $1.10 in total.

The bat costs $1 more than the ball.

How much does the ball cost?

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A More Detailed Look…

Misdirection

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Misdirection

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A More Detailed Look…

Digging a Little Deeper

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Title TextBody Level OneBody Level TwoBody Level Three

Body Level FourBody Level Five

©

©RobertSams2016

©

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COLLABORAT

ING

REFL

ECTING DEBATING

SHARING ENGAGIN

G CREAT ING

INNO

VATING MISTAKING

EXPLORING LEARNI

NGCONTROLLIN

G

CONFORMING CHEC

KING

SYST

EM

ISING REPRODUCING

COMPETIN

G

BY-P

ASSING EXPEDITING

MAXIMISING

D

OING

©

©

©RobertSams2016dolphyn.com.au

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Review - Sensemaking

We give meaning to cues we observe There is no common sense, so lets find out how

others are “making sense” of their work

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Want to Learn More About the Social Understanding of Risk?

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A More Detailed Look…

Want to learn more?

http://cllr.com.au/

The Centre for Leadership and Learning in Risk

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A More Detailed Look…

Want to learn more?

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www.dolphyn.com.au