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lill U9ii3ctD llLl((3 3D lDli0(3cDO DOlLO D1 co3ffi3(DdX)lL l ltpeD ActcDOlLD Lu mA lDLA1raquoD H lllnkOd3D

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rep000tOptm W 0KOreO TIllt EpSUValt aUnllt qgtultHKa 0 )lOVOlt Iporeolt poundivat YJ OpyaVCD0T] WU IporeOU ETCtKOtv(t)Vlalt )lScJw YJMKIPOvtKeDV )lE0WV Kat KUpi(t)lt YJMKIPOvtKeDV ureoAoYWIeDV fta TIlV OpyaVW0YJ aUTI) 8a xppound~cJIpoundi va avareTJx8Ei -ua poundltpap-loYTJ YJ (mOla va -lnoppoundi va reapa-lpoundIponoui KaIa IEIOto Iporeo OMlt nlt MttOUPYlElt TIllt ETCtXsiPYJGYJlt eD0IE )lpound TIlV aAlayTJ KareOLOU OpoundOO)lpoundVOU areo poundvav KO)l~O va aIA6~ouv Cln8jlCna OMlt Ot Ilsnoupyiflt reou EreYJPpound6SoVI(H areo auTi]v TIlv aAAayiJ (ITEIpiOOU 2001 ) 0 areeDIEpolt 0IOXOlt yta TIl Oll)ltoupyia svolt IsWtOU cru0n1~taWlt OpoundV Eivat areA-a YJ A0OYJ I(t)v repO~Al1laIWV poundTCtKotvwvialt )lEI~0 I(t)V t)LYJ~LaI(t)V )ltalt ETCtXpoundiPYJGYJlt aAAa 0 reEp1OpW)lOlt tcov ouvateDv AaEkov WU cru0-rTJ flaIOlt eD0Ipound va areoltpC0YpoundIat YJ 0nap~ll ammv nou 8a flreopo00av va repoKaM00uv poundVa rep6~ATl)la

MpoundIa areo )lpoundMTIl 0E poundTCtflpoundpoUlt 1IT)ypoundlt yta tT]V av6reru~YJ IYJlt poundTClKOLvwvialt IWV poundpyaSo~wv 0E iotoult XeDpoult ureo TIl oUY)lTJ reou poundjlltpaviSstlt YJ ojla(5tKij Epya0ia Wlt mlPEpa KpiElTlKpound areapaiTIltO va yivpoundt )lta Epcuva )lpound 0Kono TIl )lpoundpoundTIl tT]lt pound1t1KOLVwvialt IWV poundpyaSO)lpoundvWV Kat KaI EreEKUGYJ IWV btaltpop(t)v KO)lPWV Kat I)ll1laI(t)V poundpya0lalt IWV cruyxpovwv poundTCtXpoundtPTJ0ECOV WU KAaOOU WU poundAA11VtK00 EmreAou LYJ)lpoundteDVEIat on aVaAoYT]lt ltpU0Tllt poundpcuva yta TIlt poundAA11v1Kpoundlt E1ClXpoundlPTJ0Ellt Ereire)lou Otpound~aYEIat yta repmTIl ltpopa

2YA1Kcl Kal flt90()Ol

H )lE8oooAoyia nou Eltpap)l00YjKE yta TIlv EJEVva lttDri] pamltJYjKpound ltJTIl cru)lreAi] pQ)ltJT] poundtOtKeDV EPCDtT])laIOAoyiCDV KaIUAillAa (50 flll flpoundVWv aKDAoUeeDVIalt TIlt apXElt TOU OXEbt( 0)lO0 Kat TIllt cruv-ra~TJ IOUlt orewlt (Fink 1995 IIarealt50reouAolt 2005 ITarea06reouAolt Ka 2005 IIaoxaAou(511lt Kat Z~1-ltpEtp6reoUAolt 2002) Ta EPwI~wawA6Y1a 0IUA8T]KaV crE cruvOA1KO opoundiYJla EKa-rO ETCtXEtPllcrEwv WU Kiaoou mirellou IO onolo E7npoundXtT]KE )lpound ruxaia OpoundtYIlCOAT]Vfa areo cruvoAo otaK00iwv oyoov-ra svvpounda ETCtXEtpT]0EroV TJrOt crpound n000mo flEYaA0rEPO WU 3C To repeDIo 0TaOto TIllt poundpcuvalt repoundptAall~avpound TIlApoundltproVtKTJ ETClKOtVwvia )lE OApoundlt ult ETCtXE1pTJ0Ellt TIllt spEuvalt eD0TE va cru)lltprovT]ltJouv yta TIl cru)l)lEWxTl TOUlt 0tYjV poundPEUVU Kat va E1t1AEypoundi 0 Tporeolt un00tOATJlt TWV poundPWTIl-uTOwyirov AUTO 0TaA9T]Kav )lpound TIlM~OtoTUTCtKO )lllXaVTl)lU TJ -lE llAEKTPOV1KO Iaxu8po)lEio UVaAoya JlE TIlv E1Cl8u)lia TYJlt Ka8E s1tiXpoundipT]ltJT]lt Ot ETClXStpi]0Etlt reou bpoundV anaVtT]0aV Jlpound0a 0pound Ota0TIl-la Tpl eDV )lTlVeDV EtOOnOlTJ8flKav TIlMltPWV1KU Kat )lEn ano 0UVOAtKfJ aVU)lovT] reEVTpound )lllVcDV TGAtKa cruAlpoundx8TlKav E~OOIlTJV-ra 000 ureaVTIl)lpoundva poundpWTIl)latoAoyta (reOltJ00TO 72) t(5wt-rspa ~Lpoundyalo reD000IO yta poundpcuvslt aUnllt TIllt ltPUGYJlt 01 (lTCavnlltJE1lt aUTpoundlt 0TaA9TlKaV )lE TOV tOto Tporeo (fax TJ e-mail) Kat KU-raypaltPTlKaVlAEKTPOV1Ka eDCHE )lEIa ureo poundreE~Epya0ia va mi pOUflE Tn anOTpoundApound0)laIa -ra oreola reapOUltHaSOVIat napaKaIro avaADnKa H cruyKpoundVIPWltJT] IWV 0IOlXpoundiwv poundytvav areo TOY ArepiAtO )lpoundxpt WV 10UA1O IOU EWUlt 2003 Kat 0tYj cruvpoundXE1a oAa Ta OeOO)lpoundva avuAufrTlKav 0TaTI0UKa )lE W KOlvrovtKOOtKOVO)ltKO 0IanCrTIKO naKpoundIO SPSSWIN ver 110 Kat tytvav OL ltJXpoundttKOI poundAEyXOt cruXVCT~IQ)V

(Frequencies) reEprypaltptlCf] lt 0IaTI0nKijlt (Descriptives) K(11 OtU0-raUPcOltJcoov (Crosstabs) (Norusis 1997 Dennis and Duncan 2003)

175

l 31 To 1tpO(j)1A 10gtV EmXEIJgt11GErov TIl tppoundt)va~

AvaAuovWlt W poundpcoTll~aTOA6)ta Tlllt poundpCDvalt l-lpound TllV napamivco OlMtKaala Kamypaqrrr]Kpound TO npoltpiA Ccov poundmxapTJapoundcov napaycoYTJlt mtnlcov nou a l)flJlECdxav aTllv napouaa poundpCDva To 62 CuN EmXpoundtPTJ0poundCOV auCCov nupouat(xSoDv KDKAo poundpyaltHcOv JlEyaAuCpoundpo ana 300000 E totahspa sv8appuvuKO opoundooW~vo 6nou otamaCcOvpoundWt Tj OUV(llltKOCTjCa TODlt aTOV KJaoo minAou LUllnATjpCOllaUKa avaltppoundppoundWt au poundVa 6 (nncOv Ccov pound1nxapTJasOJv poundXODV c)KAO poundpya0tcOvano 1810000 E poundCOlt 240000 E Kat Co aAAo 5 ana 24l000 E poundCOlt 300000 euro (kxrl lla 1)

6 5

0 lt60

61middot120

0 121middot180

0181-240

pound241middot300

0 gt300

ov aTTlJVT~(Ja did not answer

Exiifla 1 IltMiapoundtlt KDKAoU EpyaatcOV pound7rLXpoundtPTJapoundcov nap~Ycolrrllt poundAATjV1KOU poundntnvau Figure 1 Fractions of turnover of Greek furniture manufacture enterprises

Emnpoa9sCa TO 59 nov pound1tlXapi]crsrov (LXTJlla 2) dvat aVcOvullpoundlt pound1nXStpTJasllt 000V altpopa CTj VOllual IlOPltPTJ TODlt svcO Co 6 dvat aTOlltKpoundlt poundCatpielt TO 6 0f1oppl)8flElt EWtpielt (OE) iO 15 ctVat Emlpielt rrpoundptopta~lt Eu8uvTjlt (EIlE) Kat TO 14 ctVat AVcOVUIlpoundlt EllnOptKpoundlt Kat BtoIlTjxaV1Kpoundlt ECatpielt (AEBE)

1400 6 6 a ATOMIKH-INQIVIO UAL

15 bull OE

o AE

o En E

bull AEBE

o MAO-OTHER

lxiipa 2 NOlltKfJ 1l0PltJlfJ Crov poundmxstpfJcrscov napaycoYTJlt poundMllVLKOU poundninAou Figure 2 Legal form of Greek furniture manufactlre enterprises

Daov mpopa CcOpa CTjV Tjlria trov cmXEtPTJapoundrov aUCclN TO 20 poundXODV lopu8poundi nptv ana to 1970 TO 52 auCcOv SVDtlllscra OTO 197 1 )lpound TO 1990 sveO poundVa noaoaCo 28 lopu8TjKltIV)lpoundta TO 1991 Kat civat axsuKa vpoundclt eTO XcOpo To 44 TOU OUVOAOU TCOV e1nXElPTJCgtpoundCOV nOD mlpav IlpoundP0lt aTllv Epcuva OllvcOVOUV colt opaaTllptoCTjW Tllv napaycoYTJ Kat poundIlnopia poundnlnAmv ysvlKa poundVa 25 oTjAcOVEt on aaxoAOtJVrat 1-lC TIlV napaycoYTJ Kat SllnOpta cninAmv ypaltpBlOU CO 22 OTjAcOvEt on aaxoOuvmt 1lC TIlv nupayroYTJ Kat poundIlnopia mtnAmv KOUstVUlt Kat VWuAanalt Kat poundVa 9 ollAcOVCl on (XaxoAouVWt flE poundtOtlCpoundlt KamaKCDpoundlt minAmv fta TTjV KaAUTcpll EnE~cpyaaia TCOV anoTCAcallaTCov KUTIlYoptonOtTJ811Kav Ot cmXctpfJcrEllt avaAoya )lpound TOV apt81l0 TuN aTOIlCOV nou anaaxoAoUV (1XJ1lla 3) To 13 TCOV cmxctpTJaccov 1WU EAa~av IlpoundPOlt aTllv EpCDva anaaxoAouv ana 1 poundCOlt 9 aTalla TO 50 ano 10 poundCOlt 29 aTOlla TO 9 uno 30 poundCOlt 49 TO 18 ana 50 poundCOlt 99 Kat unYpxEt 1lt1 poundVa 10 nou cmuaxoAci navco ana 100 aWlla IIppoundnEt E1tiCgtlllt va 0ll1lctco8ci OTt 0 jlpoundaolt opolt CPYaSOIlpoundV(()V ava cmXEiP1011 clvat 3984 aTolla KaTa IlEao opo Ilta cmXciPTJ011 poundXct 253 cpyaSOlpoundVoult nou eivat TevEtOltpOtTOt AVcOTaTOu EKnat6CDuKoU 18pullaTolt - TOUcCXt0TOV poundXct 258 spyas6lpoundVoult IlE CJ1tOUDpoundlt ac TcxvoAoytKO EKnatOCDuKo I0pulla 355 cpyaSOLlSVOUlt uno IvauTouTa EnaYYCAllanlltftlt

176

KaTapnOTj~ 2291 poundPYaSO)lpoundVOD~ nOD EXOUV TpoundApoundUDOpoundl TT] ocuTpoundpo~a8)lla poundKnaiocuOTj Kat 1043 poundPyaSO)lpoundVOU~ nOD EXOUV TpoundlcStcDOpoundl )lOVO TT]V npcoTO~a8)lla poundKnaiocuOTj 01 poundlOlKOTT]Tpound~ TCOV poundpyaSOjlEvCOV nou cruvaVTa)lpound O~ poundmXpoundlp~Opoundl~ TaU KAaOOD napayCOf11~ poundmnACOV poundivat av6Aoypound~ TOU flpoundyE80u~ Kat TO)v OpaOTT]plOTI(TQ)v TT]~ poundmxpoundipTjOTj~

12

o McivOT~EP amp ov(impa 610lKflT1KO

LHAtXfl - managers amp superior administrative staff

bull TEAtX~ TXVIKOU To~to (M~xavIKoi) - Mecnanics

o YnoM1Aoi rpOIpdou (ypa~~OTpoundilt KATT) - OffiCe staff (secretaries)

o nWA~Tt amp AlTaaxoAou~vol onlv napox~ YnrWfOlwv - salesman amp Customer service staff

bull EOIK(UIlE YOI TfxviTpoundlt - specialized technicians

o Xpoundlpl(nt M~xav~~clTwv amp E~onAIO~ou - Equipment amp machine operators

bull AVl IOiKtuiOI Epycmlt amp XpoundIpwvciKTEC - unspecialized working staff amp handicraftsmen

o Kavtva onc TO naponavw - none of the above

EXllJ-la 3 MEOO~ OpO~ poundpya~O)lEV(j)V avaAoya )lpound TT]V poundlOlKOTT]Ta TOU~ Figure 3 Average number of employees according to their specialty

AKOAou6si (LX~)la 4) TO oUVOAO TCOV poundpya~O)lEvCOV ava poundlOlKOTT]Ta Opound Ku8pound KaTTJyopia poundmXpoundlp~08COV avaAoya )lpound TOV ap18)lo poundPYa~O)lEvCOv nou anaoxoAouV

i 112 J 96 PJIl4J Ifpound II

14

102 J] 105 l 00

IslIU e [ 21

13

~ 7~ J 66

6~ 10

113

MavOT~poundp amp avltimpa OIOIKflTrKO O1EAtXfl managers amp supenor administrative stafflDo

B rTltAtX~ TXVIKOU To~ta (M~xavlKoi) - Technical sector staff (mechanics)

D YnoAA~AOI r paiou50-99

(ypa~~aTilt ltAn) - Office staff (secretaries) CJ nWAlTtc amp AnaaxoAou~EVOI

OllV nopoxrl YnlPCalwv salesman amp Customer service staff bull EOIKpoundUjJ[VOI TCXVfTElt ~ specialized technicians30-4

Il Xpmt M~Xav~~fuwv amp E~OTTAlaJou ~ Equipment amp machine operators

10-29 == AVCIOiK(UTOI EpYcITElt amp XpoundIPWVclKTEC - unspeciahzed worKing staff amphandicraftsmen

CJ Kavtvo ana TO napanavw ~ none of the above ()g

Exr1la 4 AP18)lO~ 8pya~0)lEvCOV ava 8101KOTT]Ta 08 OXEOTj )lpound TOV ap18)lo poundpyaSO)lEvCOV ava 8pyooTa010 Figure 4 NUInber of employees per specialty according to the number 01 employees per industry

32 H EmKolvrovla ltn(l TJ1llJ-lata TOlV E7tlXElp1lltnrov 7tapaYOlf11lt Em7tJrov LTO Opound0TpoundPO )lEpO~ TOD 8pcoTT])laTOAoylou alcoAou8Tjoav 8pCOnlOpound1~ OX8TlKE~ flpound TT]v

pound1llKOlVCOvia )lEOU OTOU~ xropou~ TCOV pound1llXpoundlP~08COV A pX1Ka dvat OTj)laVTIKO nco~ TO 93 tcov 8pcoTT]8EvTCOV nUJTEU8l nco~ 0 OtaXCOP10flO~ T)lTj)laTCOV Kna TT]V opyuvcocrTj )lta~ 81llXSPTjOTj~ tiVat oumro6Tjlt Kat (XnapU1TT]TOlt aOXpoundTa )lpound TO )lEypound80~ Kat TOV ap18)lo TCOV poundPYa~O)lEvCOV TT]~ 8mxpoundipTJOTj~ LTO LX~)la 5 ltpulVOVTat Ta noooltHa TCOV 8TatPlroV OTI~ onolpound~ poundlToupyouv aUTOvO)la co~ ~poundxcoploTa T)lll)lUTa aUTa TT]lt OlOlKTJOTjlt (81 ) napayo))rl~ (81 ) an08~KTJlt (26) nCOAT]opound(()V (66) OlK0VO)llKO (55) oUOtaOTlKO (44) EK8pound0Tjlt (58) Kat KanOla aAAa T)l~)laTa (8) To T)l~)la TTJ~ napayco~~ 8poundffip8lTm ana OAoU~ co~ TO nlO OT])lUVTtKO T)l~)la t11lt 81llXdpTjoTjlt Aoyco TCOV nOAArov Kat OtaltP0PpoundTlKrov flpoundTa~U TOUlt poundPYa01poundDV nou cruxva yiVOVTat )Ecra 0 aUTO OTjfl1ODPin18TjKpound Tj avaYKTJ va XCOP10Td Opound UnOTil~)laTa

177

-----~----------

AJJiJo~ 1C==J j

-- - - ____---1~--------shy

---- jf----------=-----I ~~)-~-nI ~=======================~I 5SJf------------I05

==- 1==========-1--------------- X11fJ(l 5 IIoGomo STatPSlcOV GTl~ onois~ IvS1TOUPYOUV ~sxcoptma Ta TJlig_HHa TOU KGeSTOU a~ova Figure 5 Percentage of enterprises to which the departments of the vertical axis are operating separately

LTO LxrlJla 6 napoU01asOVTUl Ta nOGoma TO)v sPyoGTucricov nou SXOUV ~sxOpl()Ta GTO TJlJla napuyCGyf]~ Ta UnOTi JlUTU TT]~ sns~spyaGia~ (78) TOU JlOVTapicrflUTO~ (70) tT]~ paqnl~ (71 ) tT]~ TansTcmpia~ (38) svro TO 19 TCOV S1llXSlpGSCOV 6S 6laxcopisouv GS unOTfl~ flaTa TO TflYtJla TT]~ napaycoy~~ TOU~

Xwpi olaxwplCJ~6 - without compartmentalization

T amTCJapia - tapestry deparfmerrt

8aP~lt - painting department

MOVTapla1mo~ - montage department

ETTpound~poundpyacriac -processing department

---------------------------------~

E1I1J1(l 6 IIOGOGTO STatPSUDV GTl~ onopoundC~ IvSLTOUPYOUV ~sxcoplma mo Tfl~Jla TIl~ napaycoy~~ Ta U1WTfl~J-aTa TOU Ku9sTOU a~ova Figure 6 Percentage of companies to which into the department of production the sub departments of vertical axis are operating separately

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n OAtUEfiN rxEoIAHIltO - SALES - DESIG N

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flAPAforH-EKSEIHI shy PRODUCT ION - SHOWROOM

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270( 33

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~OIKHDiI-nAPArQrHr -ADMINISTRATION _ t 4oiIJIIPRODUCT10 1i=========76~~=~======1I2ij0 10 20 30 40 50 60 70u0 80 90 100

mJ1a 7 IIoltJoltJto GDvEpyaltJiae tcov tll1 ~tatwv tmv EmXc1fJ11 ltJEWV napaywY1le EM11v1KOU ErinAou Figu e 7 Percealiage of cooperation between the departments of the greek furniture production enteqgtrises

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mJ1a 7 IIoltJoltJto GDvEpyaltJiae tcov tll1 ~tatwv tmv EmXc1fJ11 ltJEWV napaywY1le EM11v1KOU ErinAou Figu e 7 Percealiage of cooperation between the departments of the greek furniture production enteqgtrises

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179

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The Communication and the Cooperation Between Different Departments of Furniture Production Enter rises

Mouskat Alexander Papadopoulos Ioannis2

Trigkas Marios2

1 Center of Kitchen Accessories Drasere Place MagouJa Atiiki 2 Department of Wood and Furniture Technology and Design Karditsa Branch TEl of Larissa 43100

Karditsa

Abstract The need to avoid mistakes or defec tions that are caused to defective communication

between persons of different departments or hubs in the departments of the furniture enterprises and they finally lead to waste of time and to productions cost increase constituted the speculation for the research of possible solutions of the problem and deterrPined the aim of this study which is materialized for tl-te first time for the Greek furniture enterprises For the research specially constructed questionnaires were used which were filled by a representative sample of30 of the sum of289 enterprises The separation of the departments into an industry of the furniture production branch although it is proved to be fundamental it isnt putted into practice because of the cost thus often many activities of different type are concentrating into a person who sets them to the personnel according to the subject and the quantity of the activities having as a result a major problem concerning the application of work orders that are given by the directors The solution of the electronic way of communication into an enterprise according to the Greek standards seems to be not achievable yet for the basic reason that capitals for the purchase of electronic means are indicated such as for the software However the proper study and planning of a communication system between the departments of a furniture enterprise could be promoted and function by them

Key Words departments communication furniture enterprises electronic way of communication

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