rre eeqqquuuees ssttt fffo oor rr ppprroopppoossaaalll · approach to working with the centre‟s...
TRANSCRIPT
1
RRReeeqqquuueeesssttt fffooorrr PPPrrrooopppooosssaaalll
DDDaaatttaaa CCCeeennntttrrreee MMMooovvveee
CCCLLLOOOSSSIIINNNGGG DDDAAATTTEEE::: SSSeeepppttteeemmmbbbeeerrr 333000,,, 222000111000
CCCLLLOOOSSSIIINNNGGG TTTIIIMMMEEE::: 222:::000000 ppp...mmm... (((NNNeeewwwfffooouuunnndddlllaaannnddd TTTiiimmmeee)))
RFP #: CHI-2010-037
RRReeellleeeaaassseee DDDaaattteee::: SSSeeepppttteeemmmbbbeeerrr 111000,,, 222000111000
2
Copyright Notice
This document is fully copyright protected by the Newfoundland and Labrador Centre for Health Information
3
1. About Us The Newfoundland and Labrador Centre for Health Information (hereinafter referred to as „the Centre‟) was established by the Government of Newfoundland and Labrador to provide quality information to health professionals, the public, researchers, and health system decision-makers. Through collaboration with the health system, the Centre supports the development of data and technical standards and maintains key health databases, prepares and distributes health reports, and supports and carries out applied health research and evaluations. The Centre‟s mandate also includes responsibility for the provincial Electronic Health Record. The Centre is a crown agency that is governed by a board of directors appointed by Lieutenant- Governor-in-Council and is managed by a chief executive officer. 2. Data Center Move Background The Centre has a primary and secondary data center, each of which resides in the St. John‟s area. The Centre has a need to „swap‟ equipment and racks between each data center. 3. Submission Content The Centre is seeking a Supplier to swap its electronic health record environments between its primary and secondary data center locations. Project Approach As part of its submission, each supplier is expected to provide a migration approach, which must include:
Approach to working with the Centre‟s service suppliers (Telus, Aliant, Eastlink)
Approach to integrating the Centre‟s resources in all aspects of the Supplier‟s project plan
Approach to protecting the security of the Centre‟s capital assets
Anticipated disruption to services, and recommended services to ensure minimum disruption.
High level description of resource expertise
Timelines (the Centre expects the work to be completed in 6 weeks)
List of artifacts to be provided to the Centre (e.g. detailed project plan, risk management, change requests, status reports, test plans, etc.).
Corporate Capability and Financials
Partners (e.g. co-bidders, other partner suppliers contracted to fulfill some of the requirements of this RFP)
Fixed cost to perform the work. Possibly may include costs for technology support components (e.g. cabling).
Demonstration of the Supplier‟s overall corporate capability to perform the work
Skills Summary and Resume for each resource proposed (See Section 5)
4
4. Technical Environment There are six production racks in one location (1 SAN and 5 server/network), and three in the other location (1 SAN and 2 server/network).
Two racks of SANs will form one component of the move (e.g. the two racks of SANs will be moved in their entirety – racks and all equipment, or other technologies can be used to transfer the information).
All equipment in the remaining seven (7) racks will be moved individually, and re-racked into existing or new racks in the target location.
Please refer to Appendix C for a diagram which describes the physical rack layout. A site survey was conducted in June of this year and the survey results will be made available to the winning Supplier. In addition, Suppliers will be given an opportunity to visit the primary and secondary data centers on September 15th, to enable the preparation of a response to this RFP. Suppliers will be required to sign a Confidentiality Agreement prior to the site visits. 5. Mandatory Requirements
Please note below the RFP‟s mandatory requirements. A supplier must meet each one of these requirements. If they do not, they will be disqualified. Suppliers must demonstrate a minimum of five (5) years of corporate experience related to
data center moves.
The Supplier must complete a skills summary (see Appendix D to this RFP for a template) for all resources being proposed. In addition, a resume must be attached in an appendix.
The Supplier must state their commitment to fulfilling the intent of this RFP, and state their commitment to retaining key resources for the duration of the work being performed. This can be included in the response‟s covering letter or executive summary.
The Supplier must hold appropriate insurance in the amount of $5M.
Assuming a start date of October 30, the move must be completed no later than the weekend of Monday December 13, 2010, with project closeout (handoff of relevant documentation, review of process used, issues and remedial action taken, etc.) no later than December 20, 2010.
To be eligible for consideration, Respondents must provide a signed and dated proposal (for each of financial and non-financial responses) as follows:
One (1) original signed paper-based Master Copy;
5
Five (5) complete printed copies of the proposal and five (5) complete copies of the separate financial proposal. Double-sided printing is encouraged for hardcopy responses;
The financial proposal to be in a separate, sealed envelope, clearly marked with the RFP number and: “Financial Proposal”; and
One (1) electronic copy of both the financial and non-financial proposals. The electronic version will be on a USB Flash Drive.
Proposals must be submitted in sealed packages, clearly marked with the RFP number and “NL Centre for Health Information – Data Centre Move Project”. It will be delivered to the following address no later than 2:00 PM Newfoundland Time on the closing day as indicated on the cover page of this RFP:
Attention: Business Services Officer Newfoundland and Labrador Centre for Health Information 70 O‟Leary Avenue St. John‟s, NL A1B 2C7
The soft copy must contain information identical to the hard copies. In the event of any discrepancies, the contents of the signed Master Copy will apply.
Faxed or email submissions will not be accepted.
Proposals must be written in clear, succinct language and allow ease of retrieval and understanding of proposal information by the Evaluation Committee.
Proposals must be on 8½ x11" paper (except where a larger format is required for diagrams, spreadsheets, etc.), use a 10-point (or larger) font, minimum 2.5 cm margins, and bound in such a manner as to lay flat when opened.
All supporting material must be attached in Appendices and clearly referenced in the section of the Proposal that they support. Appendices and attachments are an integral part of this RFP and must be considered or completed by the Respondent in their submission.
Proposals that do not adhere to the mandatory requirements will be rejected and not considered for evaluation.
6. Terms and Conditions, and Contract Template
Respondents must review and acknowledge the Request for Proposal‟s Terms and Conditions: http://www.nlchi.nl.ca/about_rfp.php. Respondents must sign the Acknowledgement of Terms and Conditions in Attachment A.
Respondents must review the Centre‟s contract template and identify any clauses they wish to negotiate with proposed changes should they be the successful respondent. The Centre reserves the right to terminate negotiations, reject the Respondent‟s proposal and proceed with selecting another Respondent and/or cancel the RFP should both parties fail to negotiate a contract within a reasonable period of time (e.g. not exceeding the timelines listed in the RFP).
6
The contract template is at the following location: http://www.nlchi.nl.ca/about_rfp.php. 7. Questions Questions can be directed to the RFP‟s Administrator at [email protected]. Oral responses to questions will not be provided. Responses will be posted on the website in the form of an addendum. The Centre will not disclose the source of any questions submitted by Suppliers. Questions will be received until 4:00pm Newfoundland Time on the date as indicated in the RFP timetable. Questions raised past this deadline will not be answered. 8. Evaluation
The Centre will evaluate responses to this RFP based on below criteria:
Evaluation Criteria Weighting
Experience of Supplier / Proposed Team
25%
Migration Approach 25%
Corporate Capability 25%
Financial Evaluation 25%
9. RFP Timetable
Event Date
RFP Issue date September 10
Site Visit September 15
Closing date for Questions September 24
RFP Closing September 30
RFP Evaluations Oct 1&4
Award Oct 11
Negotiations Oct 13-20
Agreement Executed October 25
Anticipated start date October 30
7
Appendix A:
Contractor Profile Form
(Electronic copies of this form can be requested at [email protected])
8
(this page is left intentionally blank)
9
Data Center Move
RFP #: CHI-2010-037
Supplier Information: Company Name and Address: Telephone Number: Fax Number: Email: Web Address: I agree with all of the terms and conditions of this RFP (including those posted at www.nlchi.nl.ca/about_rfp.php ) Yes _____ No ________ I have read and understood each of the addendums posted to the Centre‟s web site relative to this RFP Yes _____ No ________ Authorized Company Representative Signature Authorized Company Representative Print Company Date
10
Appendix B:
Supplier Response Form
(Electronic copies of this form can be requested at [email protected])
11
(this page is left intentionally blank)
12
Response Requirements:
Fixed price $____________
Travel (included in fixed price but reflected separately here) $____________ Resources (included in fixed price but reflected separately here) $____________
13
Appendix C:
Physical Rack Layout
14
(this page is left intentionally blank)
1
Figure 1: Primary Data Center Physical Rack Layout
Cable Tray
NDIS 1 NDIS 2 NDIS 3 NDIS 4 NDIS 5 6
Cyclades PM IPDU Cyclades PM IPDU
Prod 1 EMC SAN Network 1 Staging Managemt Network 2 Prod Systems 2
Cyclades PM IPDU
Fibre SW 2
Cyclades PM IPDU
Cyclades PM IPDU Fibre SW 1 Cyclades PM IPDU
Cyclades PM IPDU Cyclades PM IPDU
Cyclades PM IPDU Cyclades PM IPDU
Backup ServerCyclades PM IPDU Cyclades PM IPDU
Cyclades PM IPDU Cyclades PM IPDU
Cyclades ACS548 1 Cyclades ACS548 2
TR Database 2
Sun Fire v490
Data Mgnt DL360G5 RSA SecureID 3
UT SW 1 FastIron LS UT SW 2 FastIron LS
ST Core SW 1
ServerIron GT
ST Core SW 2
ServerIron GT
ST Infra 2
Sun Fire v245
TR Database 1
Sun Fire v490
ST Infra 1
Sun Fire v245
Disk Tray 6
Disk Tray 5
IBM Tape
Library TS3200
UAT Pres ST
Sun Fire v245
ST Pres 2
Sun Fire v245
TR APP 2
Sun Fire v890
Mngt Core SW
FastIron Edge X
TR FW 2 SCS1100
ST FW 2 SCS1100
TR FW 1 SCS1100
IDS Sensor 2 - ISSST FW 1 SCS1100
RSA SecureID 1
IDS Console - ISS
IDS Sensor 1 - ISSRSA SecurID 2
Back FW - SCS1100
UAT TR Database
Sun Fire v490
UAT TR Application
Sun Fire v490
TR Core SW 1
ServerIron GT
TR Core SW 2
ServerIron GT
UAT Infra ST
Sun Fire v245
ST Pres 1
Sun Fire v245
TR APP 1
Sun Fire v890
Disk Tray 2
Disk Tray 1
Service Processor
Disk Tray 4
Disk Tray 3
1
Figure 2: Secondary Data Centre Physical Rack Layout
Cable Tray
NDIS 7 NDIS 8 NDIS 9
Cyclades PM IPDU Fibre SW 1 Cyclades PM IPDU
DR Systems DR EMC SAN DR Network 1
TR FW 1 SCS1100
ST FW 1 SCS1100
Mngt Core SW
FastIron Edge X
IBM Tape
Library TS3200
Cyclades PM IPDU
Fibre SW 2
Cyclades PM IPDU
Cyclades PM IPDU
Backup Server
Disk Tray 6ST Core SW 1
ServerIron GT
ST Infra 1
Sun Fire v245
Disk Tray 5
Service Processor
Disk Tray 4TR Core SW 1
ServerIron GT
ST Pres 1
Sun Fire v490
Disk Tray 3
TR APP 1
Sun Fire v890
IDS Sensor 1 - ISS
RSA SecureID 1
IDS Console - ISS
Disk Tray 2
Cyclades PM IPDU
Cyclades ACS548 1
TR Database 1
Sun Fire v490
Data Mgnt DL360G5
UT SW 1 FastIron LS
Disk Tray 1
2
Appendix D:
Resource Summary Template (Skills)
3
(this page is left intentionally blank)
4
Attachment A – Resource Summary Template For each resource proposed by the Respondent provide a summary (maximum 2 pages) of their skills and qualifications in the format prescribed below. The proposed resource should complete the Value Summary. An electronic copy of the form is available through [email protected].
Resource Name
Resource Specialization
Category Respondent Response
Years of Experience (if more than one specialization state years for each)
Education, Professional Certifications/Affiliations
Key resource skills and strengths (e.g. facilitation; oral presentation, technical writing, use case development, etc.)
Last 3 clients where proposed skills were supplied and the deliverables produced for each client
Value Summary (a short description written by the proposed resource to define how they will bring value to the Centre‟s team and deliver the desired outcomes in their area of expertise)