samsung knox customization: transform samsung devices into purpose-built appliances
TRANSCRIPT
FIND THE RIGHT FITFOR YOUR CUS-TOMERCreating truly personalized mobile devices that meet the needs of your business.
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OverviewSpecific business needs in various industries causes the need for tailor-made approach
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One SizeDoesn’t Fit All
Not all devices meet the needs of the customers.Overview
4Overview
THE KEY: KNOX Customiza-tionTransform Samsung devices into purpose-built appli-ances to better meet your customers’ demands, regardless of the industry.
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Key FeaturesHere are some of the features KNOX Customization offers.
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Rebranded SoftwarePersonalize the device as your own production
UX OptimizationIncrease efficiency and productivity at the fundamental level
Professional Kiosk ModeTurn your device into a public kiosk with easy controllability
Advanced Device ConfigurationSet up device behavior with configuration from the core
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Rebranded Software
Load a custom boot splash featuring your company’s logoKey Features
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Rebranded Software
Personalize default widgets and apps on home screenKey Features
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Rebranded Software
Preload custom apps for bulk deployment(Custom apps must comply to Samsung’s legal review prior to preload)
Key Features
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Professional Kiosk Mode
Restrict access to status bar and device settingsKey Features
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Professional Kiosk Mode
Set the home key activity to call your custom launcherKey Features
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UX Optimization
Alter system indicators and notificationsKey Features
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UX Optimization
Remap hardware key functionsKey Features
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Advanced Device Configuration
Customize connectivity behavior (Wi-Fi, Bluetooth, USB, etc)
Key Features
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Advanced Device Configuration
Programmably configure system settings in bulk (Volume, Ringtone, Auto rotate, etc)
Key Features
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Real Life ApplicationsSee how your business can benefit from KNOX Customization.
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Aviation
Real Life Applications
• Lockdown the in-flight entertainment application to device• Disable device system speaker and limit audio only available with headsets• Adjust charging current for plane infrastructure
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Education
Real Life Applications
• Restrict distractive use of device to keep students focused during class• Preload devices with academic e-textbooks and educational supplements• Create persistent profiles with content updates even after factory reset
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Manufacturing
Real Life Applications
• Lockdown control panel application and automatically launch when mounted• Increase volume for headset inside the factory area• Customize extreme notifications to increase alert exposure
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Retail
Real Life Applications
• Provide self-checkout service using professional kiosk mode• Play ongoing advertisements and venue maps using Stay-awake mode• Implement mPOS (Mobile Point of Sales) with a barcode scanner with current flow change
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Product OfferingsDiscover which product best suits your needs.
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Out-of-the box customization for large scale configuration.
Custom ToolkitRETAIL
HOSPITALITY
EDUCATION
MANUFACTURING
Custom SDK Custom Configurator
+Software Develop-
ment Kit
Over-the-air Bulk Configu-
ration
Product Offerings
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SystemConfigura-tion
Connectiv-itySet up
Profes-sionalKiosk
Sealed mode
Status bar
Power dialog
Fixed Multi-window
USB Mass Storage
Product Offerings
Power saving
Notifications
Auto rotate
System sounds
Unknown sources
Wi-Fi
Bluetooth
Mobile data
GPS
Custom ToolkitCustom SDK
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Custom ToolkitCustom Configurator
Cloud-based Portal
Bulk AppDeploy-ment
Bulk DeviceConfiguration
No restriction on device maintenance release and factory reset Product Offerings
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Custom ToolkitConfigurator : User Scenario
Product Offerings
SEAP Log in and Move to Custom Configurator Portal
(SEAP Portal)
Create Profile(Custom Configurator Portal)
Create Profile(Custom Configurator
Portal)
Create Profile (Custom Configurator Por-
tal)
Deploy Profile(Custom Configurator Portal)
Device ID (IMEI or SN) Mapping
(Samsung Admin Portal)
Submit Profile(Custom Configurator Portal)
Device ID (IMEI or SN) Up-load
(Custom Configurator Portal)
Profile Set Up
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Custom ToolkitConfigurator : Profile Setup
Product Offerings
Device Set Up
Out of Box Experi-ence
Wi-Fi Set Up
Finish Setup Wizard Configurator Pop Up
EULA Download Profile
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In-depth level of customization along with strategic and technical consultation.
Custom Services
Product Offerings
Professional Con-sulting
Custom SW Binary
+
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Custom ServicesDelivery Model
Product Offerings
Production Model
Rework Model
Samsung HQ
Samsung Factory Global Subsidiary
Global Subsidiary Authorized Service Center
SI/VAR Partner End Customer
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Product Comparison
Product Offerings
Custom Toolkit• Enhanced SDK for Professional Kiosk• Advanced Device Configuration• Over-the-Air Bulk Execution via Cloud-based Portal• Quick and Easy Deployment with COTS* Devices
Custom Services • Tailor-made to order for Various Requirements• In-depth Technical Consulting• Granular SW Customization by Samsung• SW Compatibility, Stability, and Consistency
* Custom Toolkit included* COTS:: Commercial Off-The-
Shelf
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Business Model and Bene-fitsCustomization has never been easier with the simple and clear business model.
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Business ModelPartners customize Samsung devices and provide them with back-end support for customers.
Samsung Partners(System Integrators & Value-Added
Resellers)
Cus-tomers
Business Model and Benefits
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Benefits
Business Model and Benefits
• New Revenue Creation from KNOX Cus-tomization• Cost-Effective Adoption and Maintenance• Choice and Flexibility Improvement• Productivity and User Experience Im-provement
Partner Benefits
PARTNERS(SI/VAR)
• Wide Device Portfolio with KNOX Se-curity• Highly Optimizable and Customizable Devices• Affordable and Cost-effective COTS Hardware• Business Consulting and Technical Support
Samsung to Provide
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ConclusionKNOX Customization: Meet specific industry needs with affordable and powerful solution
34Conclusion
Satisfy Your Customers’ Needs with KNOX CustomizationCreate a truly personalized mobile ex-perience.
Isn’t KNOX Customization a service to customize the KNOX Security Platform?No, KNOX Customization does NOT customize the KNOX Security Platform. It is not related to KNOX Security other than the brand name of “KNOX” which represents the Samsung B2B Enterprise Solutions.
Does KNOX Customization cover hardware customization?KNOX Customization only supports application and software binary customization. It does NOT offer hardware customization.
How is the Customization Kiosk Mode different from KNOX EMM or other MDM Kiosk Mode?The MDM Kiosk mode provided in the KNOX Standard SDK locks only the screen level of the device and is susceptible to various escape routes from the end user. The Professional Kiosk mode provided in the KNOX Customization SDK locks the specific application to the device for a purposeful use of the device and the lock is secured with an admin passcode for better controllability.
Does KNOX Customization support Software Updates for Android? (i.e. MR: Maintenance Release)The Custom SDK is an application add-on like software tool which does support Software Updates (since it provides application level customization). The Custom Configurator also supports Software Updates as long as once a device is supported with the Custom Configurator since it is a cloud-based configuration service.On the other hand, the Custom Services do NOT offer Software Updates as each binary software is specifically tailor made to the request of the customer. As such, customers/partners do not have to worry about the interruption, disruption from the Software Updates. (If the Software Updates is needed, that can be discussed with HQ.)
How does the Custom Configurator work with the Custom Binary? The licenses for Custom Binary can be activated over-the-air using the Custom Configurator. In case of factory reset, the profile from the Custom Configurator will started automatically.
Conclusion
FAQ for KNOX Customization
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AppendixAdditional information about KNOX Customization.
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Get Started
Appendix
To try Custom Toolkit or get consulting for Custom Services, visit http://seap.samsung.com(Samsung Enterprise Alliance Program website)
• Register as a Partner
• Request Access to KNOX Customization Re-sources
• Agree to online KNOX Customization License Agreement
• Once approved, download ELM/KLM develop-ment keys
• Download SDK / Access Configurator
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Feature Comparison in De-tail
Appendix
Booting splash change
KEY FEATURES
Rebranded Soft-ware
Advanced Device Configura-tion
Professional Kiosk Mode
UX Optimization
Others
Configurator
CUSTOM TOOLKIT
SDKCUSTOM
SER-VICES
Home screen layout change (widgets, apps and wallpapers)
Bulk app deployment
Connectivity behavior customization
Bulk system setting configuration
Status bar and device setting restrictionHome activity change for custom launcherSystem indicator and notification changeHardware key remappingStrategic and technical consultationSW binary customizationCloud-based management portal
Maintenance release support
(OTA deploy-ment)
(+App preload-ing)
(OTA configuration)(API configura-tion)
(Advanced)(Basic) (Basic)
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Custom SDK Supported DevicesSupport for the latest Samsung devices latest devices.
Appendix