SA UR AB H GUPT A Miyapur | Hyderabad - 500049, India | +91 949 383 9527 | saurabh.gupta@outlook.com

OBJECTIVE

A position as an IT Infrastructure Technical Program Manager / Technical Project Lead

PROFILE

- Excellent 14 years’ Experience, including 10 years in Banking and Financial Domain

- Experience in Migrating Applications Programs from Legacy to Cloud Infrastructure.

- Hands-on Experience as Windows System Administrator, IBM WebSphere Admin, IIS, SQL & VM Ware.

- Managed Transition & Transformation Projects, RFS Projects, Managed Services, IT Governance

- Managed Procurement & Vendor Management, Vendor Selection, 3rd Party Outsourcing

- Strategic Partnership with 3rd Party Service Providers, Software Vendors

- Engaged Clients with Services / Software’s offering.

- Review & Manage Risks, Assumptions, Issue and Dependencies Across the Programs.

- Financial & Resource Forecasting, Budget Allocation & Tracking

- Specializes in New Application Implementation, Migration, Production Support, Application Deployment,

Root Cause Analysis, Incidents & Cause Mitigation, and Middleware Technologies.

ACDAMICS AND PROFESSIONAL CERTIFICATES

- Executive MBA from IIBM Institute of Business Management

- B.com (Bachelor in Commerce) from TRS College, Rewa, MP, India

- PMI Certified PMP – Project Management Professional, Validity till 2018

- ISO:27001 Lead Auditor (ISMS)

- IBM Certified Solution Architect & EXIN Certified Cloud Foundation Architect

- EXIN Certified ITIL v3F Professional

- Microsoft Certified Technology Specialist in MS Project 2010

- MCSE: Windows 2000

ACHIEVEMENTS

- IBM Certified Advisory / Experienced Project Manager

- Achievers Awards for Successful completion of $14 Million Office Automation Project

- Awarded for Successful completion of DC Consolidation Project

- HPE Internal Certified Spartan White Belt Professional

EMPLOYMENT HISTORY

Transition Program Manager, HP Enterprise Jul, 2016 — Till Date

Client: AIMIA, Canada Bangalore, India

- Managing a team of 4 Project Leads (Client, Build, Migration, and Application PM’s) to migrate all the BI

Applications of AIMIA to HPE Helion VPC Cloud from Bell Markham DC.

- Application includes, SAS, IBM Info sphere, and have vendor participation during migration.

- Strategizing on the delivery of projects which facilitates the Account in meeting the Financial Targets –

Revenue, Cost, GP

ITO Program Manager, HP Enterprise Jul, 2016 — Till Date

Client: Walmart, USA Bangalore, India

- Managing a Program to Deliver, manage, and retire Devices at Walmart. Devices includes, Apple iPad,

iPhone, Windows 10 HP Tablets, iPad Mini, Ipad Air. Managing Support to 342 Sites with 28000 Devices.

- Managing 3rd Party Device Vendors, Including Call Center Support, Device Reseller, Shipping Vendors

- Owning End to End Operational Processes, to the customer including, Line Activation, Profile

Deployment, Delivery Support, Service Support (After Sales) for 2 years, Replacement of Lost / Stolen and

Repairing of Damaged Devices.

Transformation Project Manager, IBM India Jun, 2015 — Jun, 2016

Client: The Royal Bank of Scotland (RBS) / W&G, UK Hyderabad, India

- Worked as Lead Run Book Project Manager on W&G (RBS) Client. Managing Complex Divestiture projects

on User Authenticating Application, SAS, and Cognos.

- Managed Build of Server Infrastructures, and then Middleware components deployment, DB schema

creation and migration from existing DB, and finally getting the code deployed by third party vendor.

- Worked with Delivery PE to design & implement Account PMO Practices across all technical Towers

including (Wintel, UNIX, and AIX), Middleware’s (WAS, IIS), IBM Monitoring Tools deployment Team.

RFS Project Manager, IBM Poland Jun, 2014 — May, 2015

Client: BG Group, UK Katowice, Poland

- Managed a project to Upgrade & Migrate entire Enterprise SAP infrastructure. Scope was to migrate

processing capacity & data to Primary DC on Power 8 Servers from Power 6 Server of DR DC. Migrated

#300 TB of data with 1200 CPU cores running 136 LPAR’s & 248 WPAR’s. Also Built DR infrastructure (40

LPAR & 120 WPAR’s) for entire suite of SAP Application on DR Site.

- Worked with Delivery PE on Project categorization, Assignment, and Service Readiness of SCoAD, &

TAD4D and Delivery Acceptance & Exit Criteria

- Managed a project to commission a new office environment for 120 staff at Houston, Did procurement &

deployment of Switches, Cisco IP Phones, 25 Desktops & 12 Printers.

Project Manager, IBM India Pvt. Ltd. May, 2011 — May, 2014

Client: The Hartford Insurance Group, North America Hyderabad, India

- Completed Enterprise Rollout of Verint’s Impact 360 Application Suites of Products on 60 high ends VM’s

- Extended a DC with additional 40 Racks, installed #156Blades on 22 frames, 3 XIV SAN Storage devices,

40 Juniper Switches, and 12 Symantec Dedupe backup appliances. Entire setup was to host 300 + VM’s on

ESXi 5.1 to run Microsoft Office products i.e. Exchange, Sharepoint, Lync, SCOM

- SCOM 2010 Rollout - Scope was to build SCOM Servers in Data Center and then deploy these server in 18

Field Offices (other States and other countries). Managed OS & MW installation, transportation, Data

privacy. Managed resources, Server delivery, racking, cabling & patching at site.

- Managed a project to Create server farms of Oracle WebLogic, MS SQL, and Oracle RAC farm

- Private Cloud (IAAS) Implementation with IBM Pure Hardware - Scope was to build a Private cloud for

Windows Servers on 11 IBM Pure Flex Server to deliver automated provisioning of VM’s integrated with

BMC Cloud Lifecycle Manager & Remedy.

- Weekly Status Meeting with Project Execs of IBM & Clients.

- Tracking Triple Constraints of all the projects in the Program and raise any change request as necessary.

Delivery Project Manager, 3I InfoTech Pvt. Ltd. Dec, 2005 — Apr, 2011

Client: ICICI Bank, India Mumbai, India

- Data Center Relocation - Closely worked with higher management & 3rd party Consultants during

requirement gathering, Planning & design phase. Worked on migration strategy especially for Windows,

VMWare, MS SQL and J2EE Application. Migrated 1st phase servers comprises of 600 VM’s & 100 Physical

Servers, most of the physical servers were transported to new DC after data migration.

- Server Consolidation & Virtualization - Scope was to reduce the floor space utilization by 25% and improve

the Application Availability matrix. Completed P2V of 300+ Physical Servers. Worked closely with

Application owners and designed Physical to Virtual migration strategy and game plan.

- VMware VSphere Upgrade - Scope was to upgrade entire 116 ESX Host and 1000+ VM's to VSphere 4.

- Setup PMO in the organization to implement to Project services processes, standard, templates & best

practices. Did Auditing of many running projects to implement documentation & central repository.

Role: Service Delivery Operation Lead, Retail Internet & Mobile Banking Infrastructure

- I was part of production infrastructure support group. I lead Internet banking team which included sub-

teams managing the website, bill payments and fund transfers, real time and scheduled analytics for

marketing and fraud prevention. My profile needed me to perform the overall day-to-day management of

the project and to ensure that the project objectives are achieved within time/cost/quality constraints with

a team of engineers.

- My job role involved taking ownership of Retail, Corporate and International Internet Banking web sites

for all geographies of ICICI Bank like: ICICIBANK.COM & INFINITY.ICICIBANK.CO.IN and International

groups like Sri-Lanka, Canada, U.K., Germany, USA, Russia e-Business portals.

- Managed TPS of #10,000/sec and 4 lacs Transaction per day

- Ensured regulatory compliance of Retail & Corporate Internet Banking application. Worked with Internal

and external audit standards like SOX; acted as SPOC to interact with IT auditors, and ensured closure of

identified gaps.

- Also Ensured timely execution of Disaster Recovery drills to comply with Organization’s Business

Continuity Planning guidelines.

- Retail Internet Banking Application Refresh – Scope was to refresh Physical HW, Windows 2k Upgrade &

IBM WebSphere Upgrade, including consolidation of many small tools. This project included the

recommendation of IBM & Infosys for kind of HW Purchase according to requirement of 10,000 HPS.

Worked with Vendor & 3rd Party for Procuring HW & its racking. Performed OS Build, Hardening,

Middleware installation & Configuration. Worked closely with Application on Code fine tuning.

- .Net to J2EE Migration – Scope was to build IT Infra for Application migration from .Net to j2EE (Finacle).

Worked closely with Applications owners of US Geo subsidiary and developers to do capacity planning,

regress testing, UAT testing. Produce/Build Inventories and perform Fit/Gap analysis with stakeholders

and necessary teams.

System Consultant, Oriensoft Technology Apr, 2005 — Nov, 2005

Mumbai, India

- Worked as System Consultant and provided support on HostingAccelerator, Imail, MS Project, IIS, .Net,

SonicWALL Firewall, Veritas Backup, MS SQL 2000, Tomcat, PHP, SSL Certificates. Managed more than

15 Clients and 110 Servers located at VSNL, India & USA IDC.

- Successfully completed migration of Web/ DB Server farm from India IDC to USA IDC, which included 16

IIS Web Servers (#500+ Web Sites) & 1 SQL server (#170 DB Instances) without any outage.

System Administrator, CBT InfoTech Nov, 2003 — Mar, 2005

Client: Reliance Industries & Reliance Infocomm (Communications), India Mumbai, India

- Managed 6 Sites of Reliance Web World, comprises of #170+ Workstations. Also provided technical

support to systems deployed at small shops (POS)

- Elevated as Team lead and moved to Regional Office and managed team of 6 and more than 1000

workstation and printers. Provided End Users support on Mobile MODEM to Reliance Mobile customers

- I was also responsible for managing DHCP, DNS & WAN Links using WhatsUp, NAGIOS.

System Engineer, Net Solution Jun, 2002 — Sep, 2003

Rewa, India

- It was my own venture with 3 Partners on IT Outsourcing, and I managed to get the 5 clients for Printer and Desktop support.