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    Please Note:

    This is a checksheet of SCLM and does not consist of notes .It isuseful only to check whether you know the mentioned concepts.

    Draw Diagrams wherever it is necessary .Refer the Book SCLM -Donald Bowersox.

    Almost all concepts are explained with Diagrams

    Drawings help to remember the concept as well as it helps toimpress the examiner.

    .

    1. TWENTY FIRST CENTURY SUPPLY CHAINS

    The Supply Chain Revolution

    Generalized Supply Chain Model

    Supply chain and networks Extended organization

    Features of Integrative ManagementResponsivenessFinancial sophisticationGlobalizationDigital Business Transformation

    Page 6

    The Supply Chain Revolution

    Two massive shifts which are highly interrelated 1.The Supply chainrevolution 2.Logistical Renaissance

    The supply chain consists of firms collaborating to improve strategic

    positioning and operational efficiency. Supply chain links trading partners and customers across organizational

    boundaries.

    In contrast to supply chain LOGISTICS is the work required to move andposition inventory throughout the supply chain.

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    It is a subset of supply chain and occurs within the broader framework of asupply chain

    Logistics process creates value by timing and positioning inventory

    Logistics is the combination of a firms order processing inventory,transportation, warehousing, material handling and packaging as integratedthroughout the facility network.

    INTEGRATED LOGISTICS links and serves overall supply chain as a continuoussupply chain process. It is essential for effective supply chain connectivity.

    The purpose of logistics has remained the same but the way of performancehas changed radically

    Supply chain decisions establish the operating framework within whichlogistics is performed

    To overcome the challenges of commercial trading, firms developed businessrelationships with other product and service companies to jointly performessential activities.

    Mangers started strategic planning core competancy, specilaization andeconomy of scale.

    It was realized that working closely with other businesses was essential forcontinuous success.

    Acknowledged dependence between business firms created the study nowknown everywhere as Distribution or Marketing Channel.

    Wholesalers started giving better service and compensation to firms.

    The firms realized the importance of leadership, cooperation and resolvingconflict.

    Scholars developed typologies to classify single transaction and continuousbusiness relationships.

    The firms started focusing on individual goals

    The channel dynamics was more characterized by dog eat dog environment.

    There was rapid advancement in computer and IT and digital businesstransformation.

    The firms took great advantage of high connectivity potential of Internet.

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    Generalized supply chain model ----Figure

    It comprise of multifirm collaboration within a framework of key resourceflows and constraints.

    Within this the strategy and structure forms by aligning with customers aswell as distribution and supply networks to gain competitive advantage.

    Business operations are integrated from initial material purchase to deliveryand services to customers.

    Value in this model results from five critical flows i.e. Information, product,service, financial and knowledge.

    This generalized model links distributors and supply networks to customers.

    The figure conveys the message that integrated value creation must be

    aligned from material procurement to end customer. The reason being this model gained importance is many firms simultaneously

    participate in multiple and competitive supply chains. So the supply chainitself becomes basic unit of competition. The firms then confront loyaltyissues such as confidentiality and conflict of interest

    The reason being this model gained importance is many firms simultaneouslyparticipate in multiple and competitive supply chains. So the supply chainitself becomes basic unit of competition. The firms then confront loyaltyissues such as confidentiality and conflict of interest

    Integrative Management

    This results from practice of performing and measuring work on functionalbasis(each task ).

    Accounting practices to measure departmental performance.

    Individual performance

    Cost per unit to produce

    Cost per unit to hundredweight to transport.

    These do not necessarily achieve the desired result of lowest cost or highlyeffective process.

    On the other hand Integrated management

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    Seeks to identify lowest total cost and captures tradeoffs between functions.

    For example the firm might use faster, dependable premium transportationeven if its cost is high .Because its cost is much affordable than the costincurred in handling and maintaining an inventory.

    The main focus of integrated management is lowest total process cost.

    Integrative Management-Collaboration

    Integrative Management comprise of

    Collaboration

    Enterprise Extension Integrated Service providers

    The fundamental belief behind the Enterprise Extension is that the firmsintegrate process will maximize customer impact, reduce overall risk andgreatly improve efficiency.

    Enterprise extension builds on two basics

    Information sharing

    Process specialization

    Integrative Management -Enterprise Extension

    The fundamental belief behind the Enterprise Extension is that the firmsintegrate process will maximize customer impact ,reduce overall risk andgreatly improve efficiency.

    Enterprise extension builds on two basics

    Information sharing

    Process specialization

    Jointly form strategies and share information

    Plans promotion ,new product introduction and day to day operation and notonly current or historical sales data.

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    Joint operation with goal to eliminate non value added ,non productivefunctions.

    Uses specific firms competency along with responsibility and accountability

    Integrative Management-Responsiveness

    Instead of anticipatory business practice to the time based responsivebusiness model is more important .

    This model seeks to reduce or eliminate forecast dependence by jointlyplanning and rapid exchange of information between partners.

    Integrative Management-Responsiveness------ Figure

    Responsive business Model----Figure

    Integrative Management-Financial Sophistication

    This can be achieved by faster, flexible and

    more precise ways of serving with

    competitive price.

    Three ways

    Cash to cash conversion

    Dwell time minimization

    Cash spin

    Integrative Management-Globalization

    Import and Export

    Local presence in foreign nations

    Through franchisee ,licensing , manufacturing and distribution

    Full fledge conduct of business operations

    This is most advance phase , referred to as Globalization

    Important factors

    Distance

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    Diversity

    Documentation

    Demand

    Terrorism Security

    Complex and costly

    The cost of logistics is estimated to exceed 6 Trillion dollars.

    Still it is beneficial because of Market potential expansion and operatingefficiencies.

    The risk can be controlled and minimized through Integrative Management.

    Integrative Management-Digital Business Transformation

    IT is use of Information technology to reinvent and position businessoperations, processes and relationships and facilitate supply chaincollaboration to achieve unprecedented level of excellence.

    DBT seeks to meet challenges and identify opportunities of responsiveness,financial sophistication and globalization

    Expands Internet capabilities from one to one, one to many and many tomany through web based solutions.

    The participating firms have same strategic as well as operationalinformation.

    Synchronized distribution of information across supply chain.

    Transition from Industrial age to Information age

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    2. LOGISTICS: The Logistics Of Business - The Logistical Value Proposition-TheWork Of Logistics-Logistical Operating Arrangements - FlexibleStructure Supply Chain Synchronization.

    The logistics of Business

    Logistical operations of global commerce has become large and complex

    Logistics adds value to the supply chain by strategically positioning goods toachieve sales. But creating this value is costly

    But it is important to achieve competitive edge through logistical competency

    Companies provide in advance the problems those may occur thus eliminate

    customers future loss By following the above logistically sophisticated forms achieve availability of

    inventory, speed and consistency, operational efficiency

    It is meant by service and cost minimization

    In todays environment economics and not technology is a limiting factor

    Logistical value proposition consists of;

    1. Service benefits

    2. Avalilability

    3. Operational performance;

    Flexibility, Recovery time, malfunction

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    4. Service reliability

    5. Quality

    Cost minimization: The logistics value proposition

    US Logistics cost----

    The work of logistics

    1. Order processing

    2. Invenory management

    Pareto pricipleCore customer segmentation

    Product profitability

    Transportation Integration

    Time based performance

    Competitive performance

    3. Transportation

    4. Warehousing Material handling and Packaging

    5. Facility network design

    Logistical operations

    pg.31

    1.Inventory Flow

    2.Customer accommodation

    3.Manufacturing support

    4.Procusrement

    5.Information flow

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    Logistical operating arrangements ----page 32,34,35,

    1. Echelon Structure

    2. Direct Structure

    3. Combined Structure

    Supply chain synchronization-page 40

    Performance cycle structure

    Performance cycle uncertainty-page 41

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    The Perfect order and Basic service platforms

    Customer satisfaction Expectancy disconfirmation

    Customer Expectation

    Customer satisfaction

    Expectancy disconfirmation

    Customer Expectation

    Customer satisfaction and quality model

    Gaps

    1.Knowledge

    2.Standards

    3.Performance

    4.Communication

    5.Perception

    6.Satisfaction/Quality

    Increasing customer expectations

    Limitations of customer satisfaction

    Page 59

    Customer success

    Page 60

    Achieving customer success

    Page 61,63

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    4. PROCUREMENT AND MANUFACTURING: The Quality Imperative-Procurement Manufacturing-Logistical Interfaces.

    The quality Imperative

    Dimensions of Quality

    Performance

    Reliability

    Durability

    Conformance

    Aesthetics

    Serviceability

    Perceived quality

    Total Quality Management

    Quality Standards: ISO

    Procurement

    Procurement perspectives

    Continuous supply

    Minimize Inventory investment

    Quality improvement

    Supplier development

    Lowest total cost of ownership

    Procurement strategies

    page 85

    Volume consolidation

    Supplier operational integration

    Value management

    Page 87

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    Purchase requirement segmentation

    E commerce and procurement

    Manufacturing

    Manufacturing perspectives

    Brand Power

    Volume

    Variety

    Constraints;-Capacity,equipment,setup

    ScalabilityLeadtime; Operational and inoperational

    Manufacturing strategies

    Matching manufacturing strategies to market requirements

    Alternative manufacturing strategies

    Make to plan MTP

    Make to Order MTO

    Assemble to order

    Make to stock MTS

    Total cost of manufacturing

    page 94

    Logistical interfaces

    JIT

    Requirement Planning

    Design for logistics

    page--96

    5. INFORMATION TECHNOLOGY FRAMEWORK: Information SystemFunctionality-Comprehensive Information System Integration-

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    Communication Technology-Rationale For ERP Implementation-ERPSystem Design-Supply Chain Information System Design.

    Information System functionality

    Supply chain information system

    Transaction system

    Management control

    Decision analysis

    Strategic planning

    Information functionality page 100,101

    Comprehensive information system integration

    ERP or legacy systems

    Page 102

    Communication system

    Executive system

    Planning system

    Communication technology

    Bar coding

    Page 104

    Global data synchronization

    EDI Transaction sets

    Fig--page106

    Electronic product code

    Radio frequency exchange

    Internet

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    Warehouse operations

    Transportation and shipping

    Procurement

    Supply chain information system design Page 118

    Planning / coordination

    Sales and operations plan

    Capacity constraints

    Logistics requirements

    DRP Manufacturing requirements

    Procurement requirement

    Inventory Deployment and Management

    Operations system functionality

    Page 123

    6. INVENTORY: Inventory Functionality and Definitions-Inventory CarryingCost-Planning Inventory-Managing Uncertainty-Inventory ManagementPolicies-Inventory Management Practices.

    Inventory functionality and definitions

    1.Geographical specilization

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    2.Decoupling

    3.Balancing

    4.Balancing Supply and Demand

    5.Buffering Uncertainity

    Inventory Definitions

    1.Inventory ploicy

    2.Service level

    Case fill rate

    Order fillLine fill

    3.Average inventory

    Order quantity

    Safety stock

    Inventory carrying cost

    Inventory carrying cost

    Capital

    Taxes

    Insurance

    Obsolescence

    Storage

    Planning inventory

    When to order

    How much to order

    Volume transportation rates

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    Quantity discounts

    Other EOQ adjustments

    Managing uncertainty Demand uncertainty

    Page 142

    Page143

    Performance cycle uncertainty

    Safety stock with combined uncertainty

    Page147 Estimating fill rate

    Dependent demand replenishment

    Inventory Management policies

    Inventory control

    Perpetual review

    Reactive methods of Inventory control

    Page155

    Planning methods

    Fair share allocation

    Requirement planning

    Collaborative Inventory Replenishment

    Quick response

    Vendor managed Inventory

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    Profile Replenishment

    Page161

    Inventory Management practices Product market Classification

    Page 162

    Segment strategy definition

    Page163

    Policies and parameters

    7. TRANSPORTATION: Transport Functionality, Principles and Participants-Transportation Service - Transportation Economic and Pricing- TransportAdministration Documentation.

    Transport Functionality

    Product movement

    Product storage

    Transport principles

    Economy of scale

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    Economy of distance

    Transport participants

    Shipper and consignee

    Carrier agents

    Government , Internet and Public

    Page 169

    Transportation structure

    Page177

    Types

    Rail

    Truck

    Water

    Pipeline

    Air

    Parameters

    Modal capability

    Availability

    Dependability

    Capability

    Transportation service

    Traditional carriers

    Package service-minimum charge

    Page 185

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    Air package service

    Piggyback/TOFC/COFC

    Container ships

    Short sea shipping

    Land bridge

    Coordinated Air truck

    Non Operating Intermediaries

    Freight forwarders

    Shipper association

    Cooperative and agentsBrokers

    Transportation economics and pricing

    Economic drivers

    Distance

    Weight

    Density

    Stowability

    Handling

    Liability

    Market

    Page 192

    Costing

    Variable

    Fixed

    Joint

    Common

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    8. WAREHOUSING: Strategic Warehousing-Warehousing Operations-Warehousing Ownership Arrangements- Warehouse Decisions

    Strategic warehousing

    Distribution centre

    local presence

    Economic benefits

    Consolidation and Break Bulk

    Page 215

    Sorting

    Cross docking

    Mixing

    Assembly

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    Lead suppliers

    Tier one

    ISP

    Seasonal storage Reverse logistics process

    Page 217

    Service benfits

    Spot stocking

    Full line stocking

    Value added services

    Brights

    Warehouse operations

    1. Receiving

    2.IN storage handling

    3.Shiping

    4.Storage

    Page 221

    Storage

    1.Active storage-Flow through or cross dock distribution

    2.Extended Storage

    Warehouse Ownership Arrangements

    1.Private

    2.Public

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    3.Contract Warehousing

    Network Deployment

    Warehouse Decisions

    1.Site selection

    2.Design

    3.Product mix analysis

    4.Expansion

    5.Materials Handling

    6.Layout-Slotting,selection,picking area7.Sizing

    Page 227

    Warehouse Management Systems(WMS)

    1.Descrete selection

    2.Wave Selection

    3.Batch Selection

    Page 231

    Warehouse considerations

    Accuracy and Audits

    Security

    Pilferage

    Damage

    Safety and Maintenance

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    Rigid Containers

    Page 239

    Flexible Containers

    Pallets or Slipsheets

    Fig page 240,241

    Communication

    Master Handling

    Basic handling considrations

    Mechanized

    SemiautomatedAutomated

    Information Directed

    Mechanized Systems

    Lift Trucks

    Rider Trucks

    Towlines

    Tractor Trailers

    Conveyers

    Carousels

    Semiautomated Systems

    Automated Guided Vehicles

    Sortation

    Robotics

    Live Racks

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    Automated Systems

    Potential to automate

    Order Selection

    Automated Storage / Retrieval

    Page 247

    Information Directed Systems

    RF Wireless Wi Fi

    Task interleaving

    Pick to light

    Special Handling considerationsE-fulfillment

    Environmental concerns

    Regulatory Environment

    Returns processing

    Page 231

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    10. OPERATIONAL INTEGRATION: Why Integration Creates Value-SystemsConcept And Analysis-Logistical Integration Objectives-EnterpriseIntegration-Supply Chain Processes-Sales And Operations Planning(S &OP)-Supply Chain Planning Considerations-Pricing.

    Why integration creates value?

    Economic value

    Market value

    Convenient product service assortment and

    choice

    System concept and Analysis

    Logistical Integration objectives

    Responsiveness

    Variance reduction

    Inventory Reduction

    Shipment consolidation

    Quality

    Life cycle support

    Enterprise Integration

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    Internal integration barriers

    Organization-Sandox or silo

    Measurement and Reward system Inventory Leverage

    Infocratic structure

    Knowledge Hoarding

    The Great Divide

    How much integration is enough? Supply chain process

    Page 261

    Supply chain visibility

    Simultaneous Resource considerations

    Resource utilization

    Sales and Operations Planing(S&OP)

    Page 263,264

    Supply chain planning applications

    Demand Management

    Production planning

    Requirement planning

    Transportation planning

    APS System overview

    Page 267

    Supply chain Planning considerations

    Bolts on

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    11. GLOBAL STRATEGIC POSITIONING: Global Supply Chain Integration-Supply Chain Security-International Sourcing.

    Global supply chain integration

    Logistics in global economy

    Page 283

    Stages of International development

    Export / Import-A National perspective

    Local presence-International operations

    Globalization-The stateless enterpirse

    Managing the Global Supply chain

    Performance cycle structure

    Transportation

    Operational considerations

    Information system Integration

    Alliances

    Supply Chain Security

    Business continuity planning

    Siliency

    Mad cow disease

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    International Sourcing

    Rationale for low cost country Sourcing

    Challenges for low cost country sourcing

    Guidelines for sourcing

    12. NETWORK INTEGRATION: Enterprise Facility Network- WarehouseRequirements-Total Cost Integration-Formulating Logistical Strategy

    Enterprise facility network

    Localized or ubiquitous

    Material index

    Locational weight

    Spectrum of location decision

    Local presence an absolute paradigm

    Warehouse Requirements

    Supply facing warhouse

    Demand facing warhosue

    Procurement drivers

    Manufacturing drivers

    Customer accomodatin Drivers

    Rapid replenishment

    Market based ATO

    Warehouse justification

    Total cost integration

    Transportation economics

    Quantity priciple

    Tapering priciple

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    Warehouse Justification

    Cost based warehouse justification

    Page 304 ,305

    Inventory economics

    service based warehouse justification

    Base, transit and Safety stock

    Page 307

    Network inventory cost minimization

    Page 310

    Total cost networkPage 310

    Trade off relationship

    Assumption and limitation-Envelop curve

    Fig page 312

    Formulating logistical strategy

    Cost minimization

    Threshold service-availability ,capability

    Page 314

    Service sensitivity analysis

    Locational modification

    Fig page 315

    Performance cycle modification

    Safety stock modification

    Finalizing strategy

    Page 318

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    13. RELATIONSHIP DEVELOPMENT AND MANAGEMENT: Development AndManagement Of Internal Logistics Relationships-Development And Management of Supply Chain Relationships

    Page 355

    Functional aggregation

    A shift in emphasis from function to process

    Page 359 Virtuality and organization Transparency

    Leading organization change

    Development and management of Supply chain relationship

    Risk, Power and leadership

    Core competency

    Disproportionate risk Leadership

    The range of extended Supply chain relationship

    Page 365

    Supply chain integrative framework

    Page 366,367

    Framework Constructs

    Page 368

    Developing Trust

    Reliability and character based trust

    Distributive trust

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    Procedural justice

    Building trust in relationships

    14. E COMMERCE AND SCM: E commerce advantages and disadvantagesfor SCM e-commerce as an enabler evolution of world class supply chains EDI Exchanges, hubs and marketplaces ERP.