sclm checklist
TRANSCRIPT
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Please Note:
This is a checksheet of SCLM and does not consist of notes .It isuseful only to check whether you know the mentioned concepts.
Draw Diagrams wherever it is necessary .Refer the Book SCLM -Donald Bowersox.
Almost all concepts are explained with Diagrams
Drawings help to remember the concept as well as it helps toimpress the examiner.
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1. TWENTY FIRST CENTURY SUPPLY CHAINS
The Supply Chain Revolution
Generalized Supply Chain Model
Supply chain and networks Extended organization
Features of Integrative ManagementResponsivenessFinancial sophisticationGlobalizationDigital Business Transformation
Page 6
The Supply Chain Revolution
Two massive shifts which are highly interrelated 1.The Supply chainrevolution 2.Logistical Renaissance
The supply chain consists of firms collaborating to improve strategic
positioning and operational efficiency. Supply chain links trading partners and customers across organizational
boundaries.
In contrast to supply chain LOGISTICS is the work required to move andposition inventory throughout the supply chain.
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It is a subset of supply chain and occurs within the broader framework of asupply chain
Logistics process creates value by timing and positioning inventory
Logistics is the combination of a firms order processing inventory,transportation, warehousing, material handling and packaging as integratedthroughout the facility network.
INTEGRATED LOGISTICS links and serves overall supply chain as a continuoussupply chain process. It is essential for effective supply chain connectivity.
The purpose of logistics has remained the same but the way of performancehas changed radically
Supply chain decisions establish the operating framework within whichlogistics is performed
To overcome the challenges of commercial trading, firms developed businessrelationships with other product and service companies to jointly performessential activities.
Mangers started strategic planning core competancy, specilaization andeconomy of scale.
It was realized that working closely with other businesses was essential forcontinuous success.
Acknowledged dependence between business firms created the study nowknown everywhere as Distribution or Marketing Channel.
Wholesalers started giving better service and compensation to firms.
The firms realized the importance of leadership, cooperation and resolvingconflict.
Scholars developed typologies to classify single transaction and continuousbusiness relationships.
The firms started focusing on individual goals
The channel dynamics was more characterized by dog eat dog environment.
There was rapid advancement in computer and IT and digital businesstransformation.
The firms took great advantage of high connectivity potential of Internet.
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Generalized supply chain model ----Figure
It comprise of multifirm collaboration within a framework of key resourceflows and constraints.
Within this the strategy and structure forms by aligning with customers aswell as distribution and supply networks to gain competitive advantage.
Business operations are integrated from initial material purchase to deliveryand services to customers.
Value in this model results from five critical flows i.e. Information, product,service, financial and knowledge.
This generalized model links distributors and supply networks to customers.
The figure conveys the message that integrated value creation must be
aligned from material procurement to end customer. The reason being this model gained importance is many firms simultaneously
participate in multiple and competitive supply chains. So the supply chainitself becomes basic unit of competition. The firms then confront loyaltyissues such as confidentiality and conflict of interest
The reason being this model gained importance is many firms simultaneouslyparticipate in multiple and competitive supply chains. So the supply chainitself becomes basic unit of competition. The firms then confront loyaltyissues such as confidentiality and conflict of interest
Integrative Management
This results from practice of performing and measuring work on functionalbasis(each task ).
Accounting practices to measure departmental performance.
Individual performance
Cost per unit to produce
Cost per unit to hundredweight to transport.
These do not necessarily achieve the desired result of lowest cost or highlyeffective process.
On the other hand Integrated management
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Seeks to identify lowest total cost and captures tradeoffs between functions.
For example the firm might use faster, dependable premium transportationeven if its cost is high .Because its cost is much affordable than the costincurred in handling and maintaining an inventory.
The main focus of integrated management is lowest total process cost.
Integrative Management-Collaboration
Integrative Management comprise of
Collaboration
Enterprise Extension Integrated Service providers
The fundamental belief behind the Enterprise Extension is that the firmsintegrate process will maximize customer impact, reduce overall risk andgreatly improve efficiency.
Enterprise extension builds on two basics
Information sharing
Process specialization
Integrative Management -Enterprise Extension
The fundamental belief behind the Enterprise Extension is that the firmsintegrate process will maximize customer impact ,reduce overall risk andgreatly improve efficiency.
Enterprise extension builds on two basics
Information sharing
Process specialization
Jointly form strategies and share information
Plans promotion ,new product introduction and day to day operation and notonly current or historical sales data.
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Joint operation with goal to eliminate non value added ,non productivefunctions.
Uses specific firms competency along with responsibility and accountability
Integrative Management-Responsiveness
Instead of anticipatory business practice to the time based responsivebusiness model is more important .
This model seeks to reduce or eliminate forecast dependence by jointlyplanning and rapid exchange of information between partners.
Integrative Management-Responsiveness------ Figure
Responsive business Model----Figure
Integrative Management-Financial Sophistication
This can be achieved by faster, flexible and
more precise ways of serving with
competitive price.
Three ways
Cash to cash conversion
Dwell time minimization
Cash spin
Integrative Management-Globalization
Import and Export
Local presence in foreign nations
Through franchisee ,licensing , manufacturing and distribution
Full fledge conduct of business operations
This is most advance phase , referred to as Globalization
Important factors
Distance
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Diversity
Documentation
Demand
Terrorism Security
Complex and costly
The cost of logistics is estimated to exceed 6 Trillion dollars.
Still it is beneficial because of Market potential expansion and operatingefficiencies.
The risk can be controlled and minimized through Integrative Management.
Integrative Management-Digital Business Transformation
IT is use of Information technology to reinvent and position businessoperations, processes and relationships and facilitate supply chaincollaboration to achieve unprecedented level of excellence.
DBT seeks to meet challenges and identify opportunities of responsiveness,financial sophistication and globalization
Expands Internet capabilities from one to one, one to many and many tomany through web based solutions.
The participating firms have same strategic as well as operationalinformation.
Synchronized distribution of information across supply chain.
Transition from Industrial age to Information age
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2. LOGISTICS: The Logistics Of Business - The Logistical Value Proposition-TheWork Of Logistics-Logistical Operating Arrangements - FlexibleStructure Supply Chain Synchronization.
The logistics of Business
Logistical operations of global commerce has become large and complex
Logistics adds value to the supply chain by strategically positioning goods toachieve sales. But creating this value is costly
But it is important to achieve competitive edge through logistical competency
Companies provide in advance the problems those may occur thus eliminate
customers future loss By following the above logistically sophisticated forms achieve availability of
inventory, speed and consistency, operational efficiency
It is meant by service and cost minimization
In todays environment economics and not technology is a limiting factor
Logistical value proposition consists of;
1. Service benefits
2. Avalilability
3. Operational performance;
Flexibility, Recovery time, malfunction
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4. Service reliability
5. Quality
Cost minimization: The logistics value proposition
US Logistics cost----
The work of logistics
1. Order processing
2. Invenory management
Pareto pricipleCore customer segmentation
Product profitability
Transportation Integration
Time based performance
Competitive performance
3. Transportation
4. Warehousing Material handling and Packaging
5. Facility network design
Logistical operations
pg.31
1.Inventory Flow
2.Customer accommodation
3.Manufacturing support
4.Procusrement
5.Information flow
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Logistical operating arrangements ----page 32,34,35,
1. Echelon Structure
2. Direct Structure
3. Combined Structure
Supply chain synchronization-page 40
Performance cycle structure
Performance cycle uncertainty-page 41
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The Perfect order and Basic service platforms
Customer satisfaction Expectancy disconfirmation
Customer Expectation
Customer satisfaction
Expectancy disconfirmation
Customer Expectation
Customer satisfaction and quality model
Gaps
1.Knowledge
2.Standards
3.Performance
4.Communication
5.Perception
6.Satisfaction/Quality
Increasing customer expectations
Limitations of customer satisfaction
Page 59
Customer success
Page 60
Achieving customer success
Page 61,63
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4. PROCUREMENT AND MANUFACTURING: The Quality Imperative-Procurement Manufacturing-Logistical Interfaces.
The quality Imperative
Dimensions of Quality
Performance
Reliability
Durability
Conformance
Aesthetics
Serviceability
Perceived quality
Total Quality Management
Quality Standards: ISO
Procurement
Procurement perspectives
Continuous supply
Minimize Inventory investment
Quality improvement
Supplier development
Lowest total cost of ownership
Procurement strategies
page 85
Volume consolidation
Supplier operational integration
Value management
Page 87
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Purchase requirement segmentation
E commerce and procurement
Manufacturing
Manufacturing perspectives
Brand Power
Volume
Variety
Constraints;-Capacity,equipment,setup
ScalabilityLeadtime; Operational and inoperational
Manufacturing strategies
Matching manufacturing strategies to market requirements
Alternative manufacturing strategies
Make to plan MTP
Make to Order MTO
Assemble to order
Make to stock MTS
Total cost of manufacturing
page 94
Logistical interfaces
JIT
Requirement Planning
Design for logistics
page--96
5. INFORMATION TECHNOLOGY FRAMEWORK: Information SystemFunctionality-Comprehensive Information System Integration-
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Communication Technology-Rationale For ERP Implementation-ERPSystem Design-Supply Chain Information System Design.
Information System functionality
Supply chain information system
Transaction system
Management control
Decision analysis
Strategic planning
Information functionality page 100,101
Comprehensive information system integration
ERP or legacy systems
Page 102
Communication system
Executive system
Planning system
Communication technology
Bar coding
Page 104
Global data synchronization
EDI Transaction sets
Fig--page106
Electronic product code
Radio frequency exchange
Internet
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Warehouse operations
Transportation and shipping
Procurement
Supply chain information system design Page 118
Planning / coordination
Sales and operations plan
Capacity constraints
Logistics requirements
DRP Manufacturing requirements
Procurement requirement
Inventory Deployment and Management
Operations system functionality
Page 123
6. INVENTORY: Inventory Functionality and Definitions-Inventory CarryingCost-Planning Inventory-Managing Uncertainty-Inventory ManagementPolicies-Inventory Management Practices.
Inventory functionality and definitions
1.Geographical specilization
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2.Decoupling
3.Balancing
4.Balancing Supply and Demand
5.Buffering Uncertainity
Inventory Definitions
1.Inventory ploicy
2.Service level
Case fill rate
Order fillLine fill
3.Average inventory
Order quantity
Safety stock
Inventory carrying cost
Inventory carrying cost
Capital
Taxes
Insurance
Obsolescence
Storage
Planning inventory
When to order
How much to order
Volume transportation rates
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Quantity discounts
Other EOQ adjustments
Managing uncertainty Demand uncertainty
Page 142
Page143
Performance cycle uncertainty
Safety stock with combined uncertainty
Page147 Estimating fill rate
Dependent demand replenishment
Inventory Management policies
Inventory control
Perpetual review
Reactive methods of Inventory control
Page155
Planning methods
Fair share allocation
Requirement planning
Collaborative Inventory Replenishment
Quick response
Vendor managed Inventory
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Profile Replenishment
Page161
Inventory Management practices Product market Classification
Page 162
Segment strategy definition
Page163
Policies and parameters
7. TRANSPORTATION: Transport Functionality, Principles and Participants-Transportation Service - Transportation Economic and Pricing- TransportAdministration Documentation.
Transport Functionality
Product movement
Product storage
Transport principles
Economy of scale
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Economy of distance
Transport participants
Shipper and consignee
Carrier agents
Government , Internet and Public
Page 169
Transportation structure
Page177
Types
Rail
Truck
Water
Pipeline
Air
Parameters
Modal capability
Availability
Dependability
Capability
Transportation service
Traditional carriers
Package service-minimum charge
Page 185
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Air package service
Piggyback/TOFC/COFC
Container ships
Short sea shipping
Land bridge
Coordinated Air truck
Non Operating Intermediaries
Freight forwarders
Shipper association
Cooperative and agentsBrokers
Transportation economics and pricing
Economic drivers
Distance
Weight
Density
Stowability
Handling
Liability
Market
Page 192
Costing
Variable
Fixed
Joint
Common
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8. WAREHOUSING: Strategic Warehousing-Warehousing Operations-Warehousing Ownership Arrangements- Warehouse Decisions
Strategic warehousing
Distribution centre
local presence
Economic benefits
Consolidation and Break Bulk
Page 215
Sorting
Cross docking
Mixing
Assembly
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Lead suppliers
Tier one
ISP
Seasonal storage Reverse logistics process
Page 217
Service benfits
Spot stocking
Full line stocking
Value added services
Brights
Warehouse operations
1. Receiving
2.IN storage handling
3.Shiping
4.Storage
Page 221
Storage
1.Active storage-Flow through or cross dock distribution
2.Extended Storage
Warehouse Ownership Arrangements
1.Private
2.Public
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3.Contract Warehousing
Network Deployment
Warehouse Decisions
1.Site selection
2.Design
3.Product mix analysis
4.Expansion
5.Materials Handling
6.Layout-Slotting,selection,picking area7.Sizing
Page 227
Warehouse Management Systems(WMS)
1.Descrete selection
2.Wave Selection
3.Batch Selection
Page 231
Warehouse considerations
Accuracy and Audits
Security
Pilferage
Damage
Safety and Maintenance
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Rigid Containers
Page 239
Flexible Containers
Pallets or Slipsheets
Fig page 240,241
Communication
Master Handling
Basic handling considrations
Mechanized
SemiautomatedAutomated
Information Directed
Mechanized Systems
Lift Trucks
Rider Trucks
Towlines
Tractor Trailers
Conveyers
Carousels
Semiautomated Systems
Automated Guided Vehicles
Sortation
Robotics
Live Racks
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Automated Systems
Potential to automate
Order Selection
Automated Storage / Retrieval
Page 247
Information Directed Systems
RF Wireless Wi Fi
Task interleaving
Pick to light
Special Handling considerationsE-fulfillment
Environmental concerns
Regulatory Environment
Returns processing
Page 231
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10. OPERATIONAL INTEGRATION: Why Integration Creates Value-SystemsConcept And Analysis-Logistical Integration Objectives-EnterpriseIntegration-Supply Chain Processes-Sales And Operations Planning(S &OP)-Supply Chain Planning Considerations-Pricing.
Why integration creates value?
Economic value
Market value
Convenient product service assortment and
choice
System concept and Analysis
Logistical Integration objectives
Responsiveness
Variance reduction
Inventory Reduction
Shipment consolidation
Quality
Life cycle support
Enterprise Integration
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Internal integration barriers
Organization-Sandox or silo
Measurement and Reward system Inventory Leverage
Infocratic structure
Knowledge Hoarding
The Great Divide
How much integration is enough? Supply chain process
Page 261
Supply chain visibility
Simultaneous Resource considerations
Resource utilization
Sales and Operations Planing(S&OP)
Page 263,264
Supply chain planning applications
Demand Management
Production planning
Requirement planning
Transportation planning
APS System overview
Page 267
Supply chain Planning considerations
Bolts on
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11. GLOBAL STRATEGIC POSITIONING: Global Supply Chain Integration-Supply Chain Security-International Sourcing.
Global supply chain integration
Logistics in global economy
Page 283
Stages of International development
Export / Import-A National perspective
Local presence-International operations
Globalization-The stateless enterpirse
Managing the Global Supply chain
Performance cycle structure
Transportation
Operational considerations
Information system Integration
Alliances
Supply Chain Security
Business continuity planning
Siliency
Mad cow disease
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International Sourcing
Rationale for low cost country Sourcing
Challenges for low cost country sourcing
Guidelines for sourcing
12. NETWORK INTEGRATION: Enterprise Facility Network- WarehouseRequirements-Total Cost Integration-Formulating Logistical Strategy
Enterprise facility network
Localized or ubiquitous
Material index
Locational weight
Spectrum of location decision
Local presence an absolute paradigm
Warehouse Requirements
Supply facing warhouse
Demand facing warhosue
Procurement drivers
Manufacturing drivers
Customer accomodatin Drivers
Rapid replenishment
Market based ATO
Warehouse justification
Total cost integration
Transportation economics
Quantity priciple
Tapering priciple
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Warehouse Justification
Cost based warehouse justification
Page 304 ,305
Inventory economics
service based warehouse justification
Base, transit and Safety stock
Page 307
Network inventory cost minimization
Page 310
Total cost networkPage 310
Trade off relationship
Assumption and limitation-Envelop curve
Fig page 312
Formulating logistical strategy
Cost minimization
Threshold service-availability ,capability
Page 314
Service sensitivity analysis
Locational modification
Fig page 315
Performance cycle modification
Safety stock modification
Finalizing strategy
Page 318
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13. RELATIONSHIP DEVELOPMENT AND MANAGEMENT: Development AndManagement Of Internal Logistics Relationships-Development And Management of Supply Chain Relationships
Page 355
Functional aggregation
A shift in emphasis from function to process
Page 359 Virtuality and organization Transparency
Leading organization change
Development and management of Supply chain relationship
Risk, Power and leadership
Core competency
Disproportionate risk Leadership
The range of extended Supply chain relationship
Page 365
Supply chain integrative framework
Page 366,367
Framework Constructs
Page 368
Developing Trust
Reliability and character based trust
Distributive trust
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Procedural justice
Building trust in relationships
14. E COMMERCE AND SCM: E commerce advantages and disadvantagesfor SCM e-commerce as an enabler evolution of world class supply chains EDI Exchanges, hubs and marketplaces ERP.