score greater los angeles. good afternoon! welcome to the september chapter meeting!

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SCORE Greater Los Angeles

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Page 1: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

SCORE Greater Los Angeles

Page 2: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Good Afternoon!

Welcome to theSeptember Chapter Meeting!

Page 3: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

 * Welcome and Introductions * Joe Piasecki, Glendale New-Press    Researching Mentor/Mentee's  * Disaster Preparedness Training * John Doyle - Financial Projections Workshop 

Agenda

Page 4: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

 * Current Business    Key Performance Indicators (KPI's)    Leadership Conference * New Business     Code of Ethics - Signature Required    Mentor Certification    2014 Business Plan

Agenda

Page 5: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!
Page 6: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!
Page 7: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Thank you for coming!

Page 8: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

SCORE Greater Los Angeles

Page 9: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Executive Committee

Name Position

Guy Langvardt President *

Steven Marks Executive Vice President *

Dick Mader Vice President – Administration and Secretary*

John Doyle Vice President – Finance *

Page 10: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Fundraising Team

Name Position

Stu Newmark Chair

David Berkus Member

Dave Olson Member

Page 11: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Legislative Committee (Speaker’s Bureau)

Name Position

Guy Langvardt Chair

Steven Marks Member

Barbara Schwartz Member

Dick Mader Member

John Doyle Member

Philip Walker Member

Joel Davidson Member

Page 12: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Marketing Committee

Name Position

Robert Kellerman Member

Guy Langvardt Member

Philip Walker Member

Page 13: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Evaluation (Mentor Quality) Committee

Name Position

Steve Hurney Member

Tony West Member

Bob O’Brien Member

Randy Lash Member

Dave Carter Member

Page 14: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Mentor Help Committee (Technology)

Name Position

Sallie Shapiro Chair

Guy Langvardt Member

Page 15: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Special Events Committee

Name Position

Nancy Taiko Member

Guy Langvardt Member

Philip Walker Member

Page 16: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Volunteer Selection and Training Committee

Name Position

Sallie Shapiro Chair

Barbara Schwartz Member

Phil Binderman Member

Page 17: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Work Shop Committee

Name Position

Jin Han Chair

Ward Davidson Member

Nancy Taiko Member

Micah Kirtzman Member

Page 18: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

SCORE Greater Los Angeles

Page 19: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Executive CommitteeMarketing CommitteeVolunteer Recruiting & Training CommitteeEvaluation CommitteeProgram CommitteeWorkshop CommitteeFundraising CommitteeLegislative Committee

Executive Committee

Page 20: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

The Executive Committee, composed of chapter officers and members appointed by the chapter chair: Assists the chapter chair with the general supervision of chapter affairs between regular meetings, including setting the time and place for chapter meetings. Removes inactive and inadequate volunteers, unless the chair is authorized to do this by the chapter bylaws.  Advises the chapter chair on policy, procedures and agency relationships. 

Executive Committee

Page 21: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Exercises the power and authority normally exercised by an Executive Committee, including advising the vice chair regarding governance of the chapter in the absence of the chapter chair.

As delegated by the chapter chair assures that the chapter develops a written business plan, leadership succession plan, recruitment plan and outreach plan to comply with SCORE Association minimum standards.

Executive Committee

Page 22: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Marketing Committee prepares a marketing program, including public relations and/or publicity, in compliance with the minimum standards, to assist the chapter in achieving its goals. Its specific responsibilities encompass:

All aspects of SCORE chapter branding; including, but not limited to advertising (both print and electronic), public relations, women in business and community outreach program marketing. This includes assuring all SCORE branding by the chapter is consistent with all materials available from the SCORE Association office. Development of relationships with media personnel, including coordination of activities of all contracted public relations/publicity professionals. 

Marketing Committee

Page 23: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Oversight of the visual presentation of the Web site and chapter printed materials with input on content. Coordination with the chapter chair and/or Executive Committee in the development of the annual marketing budget and the annual strategic plan. Participation with other chapter volunteers in organizing and implementing client relations such as client satisfaction surveys and client development activities, internal chapter communications and special events.

Marketing Committee

Page 24: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

The Volunteer Recruiting and Training Committee, in compliance with the minimum standards, identify needs and establish priorities for the recruitment and training of volunteers as desirable for the chapter. It also:

Maintains and implements a written recruitment plan that inventories the mix of current chapter volunteers’ backgrounds and skills and then targets recruitment efforts to fill the gaps and anticipated needs to ensure the chapter can meet the service requests of its clients and the business community they serve. 

Volunteer Recruiting & Training Committee

Page 25: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Develops and implements ways to attract and recruit talented volunteers representing the races and ethnicities served by the chapter to attain a gender mix that is consistent with SCORE Association guidelines. Coordinates the recruiting program with other committees. Solicits the support and participation of all volunteers in the program. Establishes procedures for interviewing applicants for SCORE membership. 

Volunteer Recruiting & Training Committee

Page 26: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

 Conducts ongoing counselor training to improve counseling techniques and ensure currency of counseling skills, including available resources and SBA programs. Works to raise awareness that training and development are a continuing responsibility of all volunteers. Conducts a new volunteer orientation to ensure a professional and complete introduction to SCORE. The orientation must contain information on the different roles of the chapter, district and association office as they relate to the volunteer. It also must introduce the chapter bylaws, business plan, the Code of Ethics and Conduct, the SCORE Operating Manual (SOM) and the Volunteer Center Web site. The new volunteers must be assigned a mentor for their provisional period. 

Volunteer Recruiting & Training Committee

Page 27: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Ensure that the new volunteer completes the SCORE Online Orientation Program.  Ensure that the new volunteer completes the online SCORE 5-Step Counseling Process.

Volunteer Recruiting & Training Committee

Page 28: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

The Evaluation Committee establishes and maintains, in compliance with the minimum standards, effective procedures to review and evaluate the performance of volunteers in their counseling, business training sessions and other chapter activities to ensure that the chapter provides top-quality service. The Evaluation Committee also: Applies, in those procedures, guidelines for the effective use of volunteer skills and their evaluation as set forth in the SOM and in other publications and programs available from the SCORE Association office. 

Evaluation Committee

Page 29: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

 Discusses deficiencies and needed improvements in counseling, business training, chapter management and other chapter operations with chapter officers and volunteers so that proper corrective actions can be taken. Conducts a review of chapter volunteers to identify inactive and less effective volunteers who should be removed from the chapter or assigned to other chapter duties. Recommends those who should be considered by the Executive Committee for special awards.

Evaluation Committee

Page 30: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

The Program Committee plans programs for regularly scheduled chapter meetings, ensuring that discussion of, or questions about, SCORE operations, current new programs and the SOM provisions are on the agenda.  In addition, the Program Committee should sponsor a training session on a selected subject at every chapter meeting, separate and apart from the regular business meeting and any presentation by an invited speaker. Chapters should also recommend topics and speakers that will further volunteer training. The Program Committee: Secures knowledgeable speakers on pertinent topics of benefit to volunteers. 

Program Committee

Page 31: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Organizes special features such as panel discussions, role-playing, case studies and audio and visual programs. Arranges for presenting SBA and SCORE training materials developed by or available from the SCORE Association office.

Program Committee

Page 32: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

The Workshop Committee continuously reviews and reports to the chapter on the feasibility of offering workshops and similar events on subjects that would be helpful to the business community. The Workshop Committee also: Plans for workshops or similar events, including obtaining chapter volunteers and others as speakers, developing effective publicity, determining appropriate charges, finding facilities and arranging for materials and handouts. Works with the chapter Marketing Committee to arrange necessary and appropriate publicity for events. Works with SBA officials and other community resources to develop and present workshops. 

Workshop Committee

Page 33: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Cooperates with the SBA, as needed, in providing assistance for SBA-sponsored events. Conducts workshops and similar events. Ensures that volunteers are available at workshops for clients seeking assistance.  Arranges for the collection and handling of fees and maintains accurate records of disbursements, with all surplus funds going to the chapter treasury. Assures workshop information for reporting on Form 888, Management Report Form is captured. 

Workshop Committee

Page 34: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

 Ensures that an attendee list or sign up sheet is completed for each workshop and is retained by the chapter for four years. Ensures that evaluation forms are prepared and made available to all attendees. Ensures that attendees are reported properly per the definitions of workshop. (see Chapter 5) Considers whether the events should be co-sponsored with other organizations and arranges details of the collaboration if approved. Ensures that SCORE’s name is prominent in all publicity and that the chapter receives its fair share of any workshop proceeds when co-sponsoring a workshop.

Workshop Committee

Page 35: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

The Fundraising Committee, in compliance with the minimum standards, identifies the need for and sources of additional income. The Fundraising Committee: Develops fundraising strategies. Conducts ongoing fundraising efforts to ensure that the chapter’s future operation for one year is maintained. Contacts and follows up with potential donors of funds and in-kind support.

Fundraising Committee

Page 36: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

The Legislative Committee, in compliance with minimum standards, is responsible for contacting federal government offices to report on the activities of the chapter. The Legislative Committee: Conducts and reports at least one face-to-face contact per year with members of the U.S. House of Representatives or their staff for each congressional district served by the chapter; coordinates, within the SCORE district, visits with members of the U.S. Senate. 

Legislative Committee

Page 37: SCORE Greater Los Angeles. Good Afternoon! Welcome to the September Chapter Meeting!

Reports on Form 23, Congressional Contact Report, to the SCORE Association office all face-to-face contact with U.S. senators, U.S. House of Representatives or their staff. Maintains contact with state and local governmental offices and legislators.

Legislative Committee