secure texting best practices: identify your goals
TRANSCRIPT
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5 Best Practices for Successful Secure
Texting
#1: Identify Your Goals
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What are the main objectives for your organization?
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What are the main objectives for your organization?
What problems are you trying to solve?
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What are the main objectives for your organization?
What problems are you trying to solve?
What are the desired outcomes?
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For most organizations, these goals include one or
more of the following…
For most organizations, goals include one or more of the following…
1. Improve Security and Compliance
For most organizations, goals include one or more of the following…
1. Improve Security and Compliance
2. Improve Communication and Workflow
For most organizations, goals include one or more of the following…
1. Improve Security and Compliance
2. Improve Communication and Workflow
3. Reduce Cost of Communication
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Goal 1: Improve Security and Compliance
Improving Security and Compliance
HIPAA regulations require secure and encrypted electronic communications
Improving Security and Compliance
HIPAA regulations require secure and encrypted electronic communications
Up to $1.5 million fines issued for HIPAA breaches
Improving Security and Compliance
HIPAA regulations require secure and encrypted electronic communications
Up to $1.5 million fines issued for HIPAA breaches
96% of physicians use smart phones and most prefer to BYOD
Improving Security and Compliance
HIPAA regulations require secure and encrypted electronic communications
Up to $1.5 million fines issued for HIPAA breaches
96% of physicians use smart phones and most prefer to BYOD
92% use non-secure email or texting
Improving Security and Compliance
Secure texting provides a HIPAA-compliant alternative to typical non-secure messaging
for healthcare providers, which helps to achieve security and compliance goals.
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Goal 2: Improve Communication and Workflow
Improving Communication and Workflow
Today, many healthcare providers still rely on pagers and phone calls for communication
Improving Communication and Workflow
Today, many healthcare providers still rely on pagers and phone calls for communication
The paging-callback-voicemail cycle is inefficient - call backs from paging often take 15, 30, and even 60
minutes
Improving Communication and Workflow
Today, many healthcare providers still rely on pagers and phone calls for communication
The paging-callback-voicemail cycle is inefficient - call backs from paging often take 15, 30, and even 60
minutes
Physicians are continuously interrupted throughout the day with pages and phone calls
Improving Communication and Workflow
Secure texting enables two-way communication in real time. Fast
collaboration and no paging disruption.
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Goal 3: Reduce Cost of Communication
Reducing the Cost of Communication
Reduce hard costs by eliminating pagers for a secure BYOD strategy
Reducing the Cost of Communication
Reduce hard costs by eliminating pagers for a secure BYOD strategy
Eliminate the risk of compliance fines of up to $1.5 million for a PHI breach
Reducing the Cost of Communication
Reduce hard costs by eliminating pagers for a secure BYOD strategy
Eliminate the risk of compliance fines of up to $1.5 million for a PHI breach
Address soft costs such as wasted time and security risk with a secure, efficient solution
Reducing the Cost of Communication
Secure texting saves both hard and soft costs.
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Communicate Goals with a Key Message
Communicate Goals with a Key Message
A “key message” is a short statement that clearly explain these goals in a conversational way
Communicate Goals with a Key Message
A “key message” is a short statement that clearly explain these goals in a conversational way
This is your "go to" message that not only tells "what" but "why”
Communicate Goals with a Key Message
A “key message” is a short statement that clearly explain these goals in a conversational way
This is your "go to" message that not only tells "what" but "why”
People are more likely to accept change when they understand the need for it
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The best way to ensure success with your secure texting initiative
is to identify your goals and articulate what problems you are
solving and why.
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Want to learn more?
Visit us at www.qliqsoft.com