SHILPA SHAH email: NLPwithShilpa@gmail.com

website: www.insideoutkenya.wordpress.com Inside Out Consultancy P O Box 43750, mobile: +254 (0)722 756606 00100, Nairobi, Kenya +254 (0)738 369193 I am an intuitive, lively and easy-to-understand facilitator of change and growth. I have 16 years’ experience with businesses, educational and non-government organisations in 12 countries including England, Thailand, East/West Africa, Mozambique, Turkey Somalia, Ethiopia, South Africa and South Sudan. I am a trainer and coach working with both young & senior professionals. My passion is to guide changes in awareness, behaviour, attitude and skills to result in improved performance, better relationships, more creativity, choice, fulfilment and balance. I have the confidence and flexibility to work with any individual or group, and the ability to connect easily with and motivate others. I express myself simply and concisely. My workshops are task-based, creative, fun and interactive. My coaching sessions are healing, powerful and life-changing.

Professional Experience Managing Partner of Inside Out Consultancy, Kenya Oct 2010 – present

• I founded and run my own training and coaching consultancy. I develop and deliver tailor-made training workshops for business and other organizations. I manage and oversee the work of 4 associates trainers.

• My expertise is in Management & Leadership training, Advanced Communication Skills, Teambuilding, Training of Trainers, Stress Management and Coaching.

• I deliver one to one Coaching for individuals and design coaching programmes • Our main clients include FK Norway (Peacecorps), RedR UK, The British

Council Nairobi, MDF-ESA Arusha, and the Embassy of Sweden.

Freelance Management Trainer, Facilitator and Life Coach Jan 2005 – present

• Associate Trainer at RedR UK, Kenya (joined in June 2013) • Senior Training Consultant at The British Council, Kenya (joined in 2005) • Associate Trainer and Consultant for Management for Development

Foundation, Tanzania/The Netherlands (MDF-ESA) (joined in 2007) • I facilitate management training, teambuilding events and communication skills

workshops for corporates, communities and other organisations • I provide one-to-one Executive and Life coaching • I design and write training materials for workshops, self-study manuals and

coaching workshops

French, Spanish, English, Dance & Yoga Teacher 1999 – 2005 I worked as a full-time teacher, for the following organisations:

• International School, Moshi, Tanzania (1 yr) High School Teenagers • British Council Teaching Centre, Nairobi (1 yr) Adults (International) • Wycombe Abbey School, Bucks, UK (3yrs) High School Girls • Parmiter’s School & Queens School, Watford, UK (1 yr) Teenagers • Ake Panya International School, Chiang Mai, Thailand (2 yrs) Teens

Formal Education University of Hertfordshire, UK Postgraduate Certificate in Education PGCE (UK qualified Teacher) French and Spanish 1999 – 2000 International House, London RSA Teaching English CELTA 1997 University of the West of England European Business Administration 1994 – 1995 Bristol, UK Postgraduate Diploma (Marketing) Queen Mary & Westfield College BA (Hons) French, Economics & Spanish University of London 2:1 Upper second-class degree 1990 – 1991 Université de Montpellier, France Diplome d’Etudes Françaises 1992 – 1993 Professional/Personal Development PTAK, Professional Trainers Training of Trainers (2days) Association of Kenya Sept 2012 Theo Bruekers Training & Coaching Family Constellations/Systemic Work Institute, Holland Feb 2012 - 2013 Levels 1 to 3 (15 days) GIZ, (German Agency for Capacity Works (3 days) Technical Cooperation) August 2011 Management Consultancy and Training IP Consultancy Quantum Coaching (30 days) (post-Master Kenya Feb 2011 to Mar 2012 NLP training) includes Emotional Balancing,

Shadow work and more International Society of Neuro “Accessing Personal Genius” Coaching Semantics, Sept 2010 Modules 1 and 2 (3 days) MDF-ESA, Arusha, Tanzania Management and Communications Feb and June 2008 Training of Trainers (1 week each) American Board of NLP Certified Master NLP Coach Theo Breukers Institute w Timeline Therapy, Working with Values Jan to May 2008 (200 hours) Relief Foundation, Nairobi, Kenya Certified NLP Practitioner Sept to Dec 2007 Certified International Life Coach (200hrs) Sivananda Ashram, Kerala, India Certified Hatha Yoga Teacher Jan-Feb 2004 (1 month residential)

Referees Najia Sabeen, Counselling Psychologist, PO Box 41612, Nairobi 00100. Email: Mobile: 0738129448 Email: nsabeen@gmail.com Harold Orambo, Training Centre Manager, British Council, PO Box 40751, Nairobi 00100 Mobile: 0704500330 Email: harold.orambo@britishcouncil.or.ke

Recent assignments Consultancy for Training of Trainers, UNICEF Somalia Nutrition Sector

June 13 – Sept 13

• Associate Consultant Trainer with Redr UK – I redesigned and tailored a 5 day Training of Trainers programme, delivered a pilot workshop in Nairobi and with the team we rolled out trainings in Dollow, Garowe, Mogadishu and Hargeisa for UNICEF Nutrition Sector & partners.

Consultancy for the Norwegian Peacecorps, Fredskorpset

October 12 - present

• Facilitator and Managing Partner of Inside Out Consultancy – We won a competitive bid and have a 2 year contract to run workshops on the topics: “Reintegration” and “Power Relations & Inequality” for exchange participants. The workshops take place regularly in Bangkok, Johannesburg and Addis Ababa. Workshops are delivered by myself and my associate trainers.

English Language & Business Coaching for Samsung Headquarters, Korea

October 12 - present

• I regularly teach and coach the regional specialists (Senior Managers) from Seoul. We work on personal development, leadership, English Language and Business/Communication Skills.

Personal Development workshops & Training of NLP Practitioners & Life Coaches, partnered with Kuunganisha Training, Holland

October 13 - present

• We deliver open entry personal development workshops (half day and 8 day intensives) We train, examine & certify NLP Practitioners and International Life Coaches.

Workshops delivered: Skills training (standard and tailored)

• Training of Trainers

• Leadership and Managerial Skills

• Coaching for Managers

• Positive Thinking

• Leading Difficult Teams

• Teambuilding Workshops

• Management & Communications

• Service Excellence

• Time Management

• Sales excellence

• Presentation Skills & Public Speaking

• Oral Communication Skills

• Negotiation Skills

• Conflict Resolution

• Stress Management

• Problem Solving and Decision Making

• Writing Reports

• Better Emails and Letters

• Business Writing Culture Transformation

• Organisational Skills

• Minute Writing

• Power Relations & Inequality

• Reintegration (Reverse Culture Shock)

• Induction of new staff “Team Week”

• Self-study manuals and coaching workshops

for professional development “Fast Track”

• Making your artistic work professional

• How to moderate your forum

• Connecting with your Child

• Relationships weekend

• Personal development workshops

List of Clients: • FK Norway (Peacecorps)

• Embassy of Sweden, Nairobi

• GIZ/EAC, Arusha, Tanzania

• SNV, Maputo, Mozambique

• Norwegian Refugee Council, S Sudan

• Joint Donor Team, Juba, Sudan

• Danish Embassy, Kampala, Uganda

• JICA, Kenya

• GTZ, Gender Based Violence Team, Nairobi

• Connecting Classrooms Project, British

Council, Kenya

• Faraja Trust, Nairobi

• Hope International

• Kenya Association of Manufacturers (KAM)

• The Netherlands School, Nairobi

• Aga Khan University, Nairobi

• Ministry of Legal Affairs, South Sudan

• Assoc of HR Managers, Kampala

• NHIA, Accra, Ghana

• KUSCCO, Nairobi

• Action Aid

• British High Commission

• GE Corporate

• KLM Royal Dutch Airlines

• Kenya Airways

• MTN, Accra, Ghana

• I&M Bank, Kenya

• Libya Oil, Nairobi

• Standard Chartered Bank, Nairobi

• Deacons Group, Nairobi

• Safaricom, Nairobi

• Vegpro Kenya Ltd

• Discount Securities Ltd

• CDC, Kisumu

• Unilever

• Rosewood Furniture

• AON Insurance

• United Nations

• Air Kenya

• Nation Group

• Orange Telkom

• Unga, Kenya

• Chartis Insurance, Kenya