smartphone challenge for banks in 2011

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Smartphone challenge for banks in 2011

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Smartphone challenge for banks in 2011. About IND. Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers Key customers: Raiffeisen Bank, Erste Bank, Intesa SanPaolo , Unicredit Bank Key differentiator is User Experience. - PowerPoint PPT Presentation

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Page 1: Smartphone challenge for banks in 2011

Smartphone challenge for banks in 2011

Page 2: Smartphone challenge for banks in 2011

About IND

Leading European Vendor

Online Banking and Mobile Banking

14 years in business, 28 banking customers

Key customers: Raiffeisen Bank, Erste Bank, Intesa SanPaolo, Unicredit Bank

Key differentiator is User Experience

Page 3: Smartphone challenge for banks in 2011

Mobile trends

Page 4: Smartphone challenge for banks in 2011

Change in the Mobile Landscape

Old-style phones

Phone callsSMS texting

Smartphones

Phone callsSMS textingWeb browsingE-mailGamesWeatherMusic Banking!

Page 5: Smartphone challenge for banks in 2011

Mobile trends

Page 6: Smartphone challenge for banks in 2011

Platforms

?

Android (HTC, Samsung, etc.)

Blackberry

iOS (iPhone, iPod, iPad)

Symbian (Nokia)

Windows Phone 7 (HTC, etc.)

Page 7: Smartphone challenge for banks in 2011

Mobile Banking Technologies

AndroidBlackberryiOSSymbianWindows Phone 7

Browser (?!)+

Apps(faster, richer,

better UX)

Page 8: Smartphone challenge for banks in 2011

Mobile Banking Services

Pay

Check balance and history

Download teaser app

Page 9: Smartphone challenge for banks in 2011

Smartphone specific features

Always-on

Location

Code reader

Touch-to-call

Page 10: Smartphone challenge for banks in 2011

Payments

One-time money transfer

Bill payments

Photo-a-bill

and

NFC payments are coming

Page 11: Smartphone challenge for banks in 2011

Bank Feed

Feed the Information

Like the facebook

Marketing possibilities

Page 12: Smartphone challenge for banks in 2011

Budgeting

Page 13: Smartphone challenge for banks in 2011

Spending Categories

Page 14: Smartphone challenge for banks in 2011

Killer apps (why use it?)

Balance check Locations

Payments

Page 15: Smartphone challenge for banks in 2011

Bill Payment

Only 1 photo and 2 clicksDONE

Page 16: Smartphone challenge for banks in 2011

IND Mobile Token

• Functions:- One-Time Password generation- Challenge/Response- Transactions signing

Page 17: Smartphone challenge for banks in 2011

IND Internet Banking

Page 18: Smartphone challenge for banks in 2011

IND Internet Banking

Page 19: Smartphone challenge for banks in 2011

IND Internet Banking

Page 20: Smartphone challenge for banks in 2011

IND Internet Banking

Page 21: Smartphone challenge for banks in 2011

References

• National Bank of Oman

• CIB

• MKB

• FHB

• ZUNO

• Banca Transilvania

Page 22: Smartphone challenge for banks in 2011

Speakerwiki oldal