sociotype spf pm

8/20/2019 Sociotype SPF PM

1/152

What is the basis of sociotype? What stands for theThinking and Feeling? What stands for theSensing and Intuition?

How to determine by the voice andappearance what kind of person is infront of you?

How we go about behavioralpatterns of Sensing-typepeople? Intuition? Thinking?Feeling? !traversion?Introversion? How to tailor itinto your management

practice?

Konstantin BagrationiCandidate of Sciences, Associate Professor, CPMAIPMA, certified project manager PRINCE2®HSE epartment of Project Management


2/152

"nchoring biases and fallacies#$ %ahneman

!st

gro"p# 2 $"estions%

!& Is t'e 'eig't of t'e ta((est Red)ood treemore or (ess t'an &'( meters*2& +'at is o"r -est g"ess a-o"t t'e 'eig't oft'e ta((est Red)ood tree*

2nd gro"p# 2 $"estions%

!& Is t'e 'eig't of t'e ta((est Red)ood treemore or (ess t'an () meters*2& +'at is o"r -est g"ess a-o"t t'e 'eig't of

t'e ta((est Red)ood tree*

2nd gro"p.s mean g"ess )as*( meters

!st gro"p.s mean g"ess )as +(, meters


3/152

ractical application

/race +# B"cc'ianeri and 0"(ia A#Minson in t'eir researc' 123& ana(4edmore t'an .)/000 transactions, ta5inginto acco"nt o-ser6a-(e propert'eterogeneit, geograp'ica( (ocation andtiming of t'e sa(es#

7'e fo"nd t'at higher starting pricesare indeed associated with higherselling prices/ consistent withanchoring# 8or t'e a6erage 'ome int'eir samp(e, o6er9pricing -et)een .0 and +01 (eads to an increase in t'e sa(e

price of 2..,32.'

7'is effect is partic"(ar( strong in areas )it' 'ig'er rates of mortgage forec(os"reor serio"s de(in$"enc#


4/152

4rading 5riteria

7'e res"(ting grade for t'e c"rrent contro( is ca(c"(ated "sing t'e fo((o)ing form"(a, )'ere : Home

assignment stands for t'e grade for t'e presentation of first draft of t'e report, :Essa stands for t'e

presentation of t'e )ritten essa, :isc"ssion stands for t'e participation in t'e disc"ssion on

ot'ers. essas and presentations d"ring t'e c(ass 1-ased on t'e e6a("ation of eac' session, on(seminars% can -e gi6en for si(ence and $"estions not re(ated to t'e s"-ject, ! 9 for disc"ssionon ot'ers. essas and presentations

ОCurrent 6 0,2·О Home assignment 7 0/(·О Essay + 0,2·О Discussion+ 0,1·О Attendance7'e ip(oma Certificate contains t'e fina( grade for t'e co"rse, )'ic' is ca(c"(ated"sing t'e fo((o)ing form"(a%

О Final =0,5·ОCurrent + 0,5·О resentation

Type oftesting

Form oftesting

Deadlines Parameters

Current Homeassignment

Forth week of thecourse

Presentation offirst draft of thereport

Essay Fifth week of thecourse

Written essay

Final Presentat

ion

Last week of the

course

Presentation of the

final version of thereport


5/152

4rading 5riteria

t'at t'e content of t'e )or5 is in accord with theselected topic;

compliance with the re8uirements of thedesign, inc("ding tit(e page, as )e(( as spe((ing,p"nct"ation and st(e errors;

clarity and consistency of presentation;

depth of t'e sit"ation ana(sis ;

deadline;

conc("sions and reasoning of decisions;

introd"ction and conc("sion, )'ic' ref(ect c'angesin t'e sstem of 9before the proposedsolutions9 in 9after the proposed solutions9#

E6a("ation of a(( forms of monitoring is set on a !9point sca(e# 7'eminim"m amo"nt of t'e printed 6ersion of t'e report is at (east< pages# Inassessing t'e t"tor is g"ided - t'e fo((o)ing criteria%


6/152

ossible Essa topics

Procrastination in project

Project (eaders'ip

Moti6ation in project management

Socia( psc'o(ogica( factors affecting t'e project team

Met'ods of project team management

Project conf(ict management

7ime management and its inf("ence on project performance

Hig' performing project team

Project team management% -est practice

E6a("ating project team performance

E6a("ating t'e project team% an approac' -ased on t'et'eor of p(anned -e'a6ior

E6a("ating sta5e'o(der satisfaction

Psc'o(ogica( inf("ences on indi6id"a( decision9ma5ing inproject team management

Project team management% interdiscip(inar approac'

7ransformationa( and transactiona( (eaders'ip -e'a6ior

7'e topic of essa is c'osen - t'e st"dent or offered - t'e (ect"rer#


7/152

Somatic :asks%Rigid oneR"na)a=

sychotype%ParanoidHsteroid=

Sociotype%ES70 or S'er(oc5 Ho(mesEN8P or 7'omas Ha5s(e=

;Somato-sycho-Social< portrait=

=$to see through flesh


8/152

7'e 7'in5ing is af"nction t'at processest'e information on t'e

o-jecti6e side of (ife# A7'in5er e6a("ates t'einformation recei6ed on

t'e princip(e if it is

e>pedient to do ornot#

8ee(ing is a f"nction t'atprocesses t'einformation on t'e

fee(ings and emotions ofpeop(e# A 8ee(er e6a("ates t'e informationrecei6ed on t'e princip(e

if its good or e6i(1-ad

7'in5er or 8ee(er*


9/152

arameters Thinker Feeler

Thinking process Ana(tica(

Co(d9-(ooded

E6a("ati6e

In6o(6ed

The purpose ofcommunication

7o pro6ide t'e facts

Information e>c'ange

7o pro6ide t'e emotions

Energ e>c'ange "ctivities leading to

successProcesses and str"ct"res

de6e(opment t'ro"g'sc'emes andtec'no(ogies

Esta-(is'ing andde6e(oping re(ations'ips

t'ro"g' images andemotions

The ob>ective of theactivity

+or5 performed P(eas"re e>perienced

What is more typical of you?


10/152


"ssess othersperformance by

?"a(ification,

Res"(t

Engagement

i(igence

@rientation on B"siness, j"stice, (a)s Peop(e, '"manit, mora( 6a("es

Style Rationa(it, proof Emotiona(it, inf("ence

4ive priority to +'at )as said, t'econtent

+'o said, form



11/152


12/152


13/152

Aeasoning BS Intuition@7'e present treatment disting"is'es t)o modes oft'in5ing and deciding, )'ic' correspond ro"g'( tot'e e6erda concepts of reasoning and intuition#Aeasoning is what we do when we compute

the product of ., by +(*/ fill an income ta!form/ or consult a map#

Intuition is at work when we read thesentence CDill 5linton is a shy manE as mildlyamusing/ or when we find ourselves

reluctant to eat a piece of what we know to bechocolate that has been formed in the shapeof a cockroach 1Pa"( Ro4in and Caro( Nemeroff,22&#@ 8ast t'in5ing, 'e said, @is somet'ing t'at 'appensto o"# S(o) t'in5ing is somet'ing o" do#@


14/152

Aeasoning BS Intuition#$ %ahneman

@Aeasoning is done de(i-erate(and effortf"((, -"t int"iti6et'o"g'ts seem to comespontaneo"s( to mind, )it'o"tconscio"s searc' or comp"tation,and )it'o"t effort# Cas"a(

o-ser6ation and sstematicresearc' indicate t'at mostt'o"g'ts and actions are norma((intuitive in t'is sense 1anie( 7#/i(-ert, !, 22; 7imot' # +i(son, 22; Semo"r Epstein,

23& #K# 23#


15/152

7'e Sensing is apsc'o(ogica( f"nctiont'at processes t'einformation a-o"t t'ep'sica( stim"(i -means of percei6ing t'especific facts andgat'ering information

@'ere and no)

Int"ition is apsc'o(ogica( f"nctionconsisting in co((ectingsma(( portions of

information into a 'o(isticpict"re# 7'ese portions areso sma(( t'at t'eirperception is "nconscio"s

Sensor or Int"it*


16/152

arameters Sensors Intuits

Detter oriented in Space 7ime

erception Doca( /(o-a(

:ethods Practica(( app(ica-(e Searc' for t'e 'iddenmeaning

Informationprocessing

iscrete Para((e(



17/152


"ssess othersperformance by

$"a(ification,

t'e res"(t

engagement

di(igence

@rientation on -"siness, j"stice, (a)s peop(e, '"manit, mora( 6a("es

Style Rationa(it, proof Emotiona(it, inf("ence

4ive priority to )'at )as said, t'econtent

+'o said, form



18/152


19/152


20/152


21/152


22/152


23/152


24/152


25/152

According to 0"ng,

0"dging iscorresponding to

reason# It inc("dese6a("ati6e f"nctions%t'in5ing and fee(ing#

7'e Percei6ing not -ased on reasoning# Itinc("des non9e6a("ati6eperception, sensing andint"ition#

0"dging or Percei6ing*

0"dging person spea5s% t'eir )ords and t'o"g'ts are set o"t inse$"ence# Percei6ing person spea5s% as one )ord, seam(ess(, t'e maoften c'ange t'e r't'm and j"mp from one t'o"g't to anot'er#


26/152

arameters udges erceivers

lanning 7'e prefer t'eopport"nit to p(an t'e

)or5 and )or5 accordingto t'e p(an

s"a((, t'e are -etteradapted to c'angingsit"ations, adj"sting

t'eir p(ans

#ecision-making 7'e aim to ma5e adecision in ad6ance of

eac' stage# o note>pose t'e decisionta5en

/enerates anintermediate so("tion for

t'e sit"ation# Adj"stst'em d"ring t'ee>ec"tion

Guotations FA drop )ears a)a t'estone,F FBetter a 'orri-(eend t'an 'orror )it'o"t

end,F F+e((, to s"m "pF

FStri5e )'i(e t'e iron is'otF, FDea6e it to t'e

f"t"re in order to

c(arif,F F+eG(( see#F

Working style R't'mica((,consistent(

In a c'anging r't'm



27/152

arameters udges erceivers

Inner position 7'e tr to pro6ide asta-(e, predicta-(e f"t"re 7'e are -etter adaptedto t'e c'anging )or(d,"sing ne) opport"nities

Dooks they read 7'e read t'e -oo5 from -eginning to end, one

after anot'er

7'e can read se6era( -oo5s at t'e same time

"chieving aims 7'e 5no) 'o) to "set'e traditions and r"(es

7'e 5no) 'o) to "set'e c'anging

circ"mstances

nsettled by Doss of goa(s Dac5 of f"nds

Fle!ibility 7'e tr to ad'ere toaccepted 6ie)s

7'e can c'ange t'eassessment of t'e

sit"ation



28/152


29/152


30/152


31/152


32/152

7'e Intro6ersion paing attentionprimari( on 'is inner

)or(d# Se(f9assessment is -ased on 'is o)nopinion#

E>tra6ersion is direction ofattention most( to t'eo"tside )or(d, to t'eo-jects# Se(f9assessment is

-ased on t'e opinion ofot'ers#

Intro6ersion or E>tra6ersion*

+'ere energ comes from*


33/152

JKJLMNKO PQRNKJMKNO UNKVMKNO

:otivation and inspiration JLOJQ TOUQLV WOXOYVJL JOQ JZ[QJ

Balues TOUQJWL\ OL]^Q] ^[TOUQJW_O QXOJ\ ^TOUQV

Dehavior OO\OQ^\ WOXO` ^JQ[LJO`,TOUQJW_VJ ZLULVJ

OO\OQ^\ ^^QWO_VJ [^QLWULVJ, ^[TOUQJW_VJ

b[bOJ\VJ

5ommunication ^QOV\Q^\ U JÛ[ TOUQL,WZLJVO`^QWJ ^ JV# LbLQ

WJVLJO J L Ô\, J L [YJ

JLQ WUOJ\ W UQLUQ,OJWLQ QXOJ\# [Q,Q_ L J LQJJ WJVLJO

#ynamics OYO ^_WLQ^\ ^ VO^QL,OOOZLQ, LZW\Q^\

L\Q ̂ OV], UVLJ, VO^QLQ_h[O_

Aelation to workeducation ULU L QWOQ^QWO^Q] ZL LLQO

O

ULU \ZL^Q] W_JQ]

OO

The like to LJLQ O ZLWOXLQ O

They say good words about UUOQ_ O` JJ Ô\ UVL[, XU[, UOUQJW,L^Q] UQ` \W\Q^\

nergy comes from= ZL\LQ^\ OYJO` WbOJJ

OJQLQ JO^QW \W^^QLWOJ\ OYJJ

XOYZ[Z/ \NV ]V^_[M RV`RNMUUV ZLMUUVNM]M QRNKJMKN Z^Z ZUNKVMKN


34/152


35/152


36/152

Socion Hugo SF

Emotiona( and comm"nicati6e# He 5no)s 'o) toc'eer "p# Emotions are c'anging dramatica((% t'ec'eerf"( and friend(ht'e 'ot9tempered and angr#


37/152

He 'as de6e(oped t'e capacit for (ogic and ana(sis#He is a-(e to c(ear( separate t'e important from t'e"nimportant# Str"ct"res 9 'is st(e#

Socion Aobespierre IT


38/152

+e((, 'e sees t'e promise of ne) ideas and projects#He is interested in a(( in a ro), 'oping to findsomet'ing rea(( "ni$"e#

Socion #on Gui!ote T


39/152

He is a man of simp(e p(eas"res# He is considered )it't'e 'a-its and t'e con6enience of ot'ers 1'e cares&, 'edoes not 6io(ate someone e(seGs mind#

Socion #umas ISF


40/152

He is artistic and e>a(ted# He possesses romanticfee(ings# He 'as a fine sense of t'e emotiona( andpsc'o(ogica( condition of ot'ers#

Socion Hamlet F


41/152

He p"ts t'e matter -eond sentiment# He is a personof strong9)i((ed e>pos"re# He is concrete and precise#

Socion 4orky IST


42/152

He is strong and p"rposef"(# He tries to ma5e ot'ers too-e 'is command# He is concentrated and decisi6e#He goes on( to major goa(s#

Socion hukov ST


43/152

He is a romantic dreamer# He is c"rio"s, emotiona(and c'arming# He is not organi4ed# He doesnGt not5no) 'o) to sa6e mone#

Socion esenin IF


44/152

He is confident, 'as a (eaders'ip tendencies# He isad6ent"ro"s, acti6e, (i5es to -e t'e center of attention#He is a master of intrig"es#

Socion apoleon SF


45/152

He is ironic critic and a s5eptic# HeGs a good ee for t'econtradictions and omissions# He ca(c"(ates e6ert'ingin mind#

Socion Dalac IT


46/152

He is an enterprising, prone to inno6ations person# Heis a rest(ess e>perimenter# He is not afraid to ta5eris5s# He a()as r"ns a'ead of t'e c"r6e#

Socion ack ondon T


47/152

He is princip(ed and s"stained# Hr di6ides peop(e intofriends and foes# He -are( a(ters t'e "s"a( )a# Hegi6es mora( e6a("ation actions of peop(e#

Socion #reiser ISF


48/152

He Insig'tf"( a(tr"ist# He can enco"rages and inspires'ope# HeGs )arm and open# He is eas to comm"nicateand -ene6o(ent# He cant stand t'e ro"tine#

jVZVU MQR^Z F


49/152

He appreciates comfort# it is pr"dent and sa6ing# He isst"--orn and "ncompromising# He is pro"d and independent#He re(ies on common sense#

Socion 4abin IST


50/152

He is asserti6e, f"nctiona(, a rea( )or5a'o(ic# He is responsi-(e, t'e (ineof -"siness# St"--orn, 'e arg"es# He is t'o"g'tf"(# 'e is fig'ting againstc'aos and disorder#

Socionics Stirlit ST


51/152

He '"manist and peacema5er# +it' a(( 'e see5s tomaintain good re(ations smoot'# 'e 'as (itt(e initiati6e,

-"t ind"strio"s# He forga6e t'e offenders#

Socion #ostoevsky IF


52/152

Somatic :asks%Rigid oneR"na)a=

sychotype%ParanoidHsteroid=

Sociotype%ES70 or S'er(oc5 Ho(mesEN8P or 7'omas Ha5s(e=

;Somato-sycho-Social< portrait=

=$to see through flesh


53/152

%onstantin Dagrationi

Candidate of Sciences, AssociateProfessor, CPMA IPMA, certified projectmanager PRINCE2®

HSE epartment of Project Management

Poor s(eep and appetite, '"mo"rs; a c'i(d of s"c' tpe periodica(( cries and isfrig'tened# 7'e ast'enic is 6er sensiti6e to (o"d noises, -rig't (ig't; 'e is$"ic5( tired e6en of a sma(( n"m-er of peop(e, so 'e see5s for so(it"de#

Type '$ "sthenic


54/152

Dominant traits: easfatig"a-i(it, irrita-i(it, propensitto 'poc'ondria#

Attractive traits: tidiness,discip(ine, modest, comp(aisance,di(igence, friend(iness, forgi6eness;t'e person is a-(e to regret 'ismista5es#

"STHI5


55/152

Rep"(si6e traits% moodiness, tearf"(ness, (ac5 of confidence, apat',forgetf"(ness# 7'e are timid, s', )it' e>pressed (o) se(f9esteem and arenot a-(e to stand "p for t'emse(6es# 7'e e>perience an>iet in case of ac'ange of e>terna( circ"mstances, -reac' of stereotpes, as one of t'emec'anisms of psc'o(ogica( defense is getting "sed to t'e same t'ingsand )a of (ife#


56/152

7'e main so"rce of pro-(ems of peop(e of t'is psc'o(ogica( tpe%emotiona( o"t-rea5s d"e to eas fatig"e and irrita-i(it#

Pec"(iarities of comm"nication and friends'ip# An ast'enic person doesnot stri6e for c(ose re(ations'ips -eca"se of fear s"scepti-i(it and"ncertaint and is not proacti6e# Hish'er circ(e of friends is "s"a(( (imitedprimari( d"e to s"dden irrita-i(it and fre$"ent '"mo"rs#


57/152

Constant do"-ts, an>iet and fearof possi-(e error pre6ent 'imh'erto )or5 reg"(ar(, for e>amp(e to

spea5 at t'e meeting, e6en if t'emateria( is fami(iar to 'imh'er#

Hehs'e is especia(( afraid ofp"-(ic spea5ing -eca"se 'ehs'ecannot gat'er 'ish'er t'o"g'ts$"ic5(# Hehs'e starts to fee( at a

(ost, -("s'es, is "na-(e to stringt)o )ords toget'er and t'en(ong and painf"(( e>periences'ish'er @s'ame#


58/152

Dut in any case it should not be very intense physical andpsychological loading$

Hish'er )or5 a(so $"ic5( ma5es'imh'er tires and does not -ring fee(ings of jo or re(ief# Hard and stren"o"s )or5ca"ses irritation; t'e emp(oee ma

-ecome depressed d"e to fee(ings ofpo)er(essness# So 'eh'er needs periodicrest or a(ternation of different acti6ities#

"STHI5


59/152

"STHI5

7'e (ist of conf(ict sit"ations s'a((inc("de% sit"ations of s"dden p'sica( andmenta( stress; sit"ations of open conf(icts, )'en one'as to defend 'ish'er point of 6ie);

sit"ations in )'ic' peop(e are (a"g'ingat 'ish'er )ea5nesses, mista5es,a)5)ard actions; sit"ations of forced acti6ecomm"nication )it' a (arge n"m-er ofpeop(e;

sit"ations in )'ic' a person needs fasts)itc'ing in )or5 or comm"nication; sit"ations in )'ic' a person needs todemonstrate 'is )i((po)er#

0"st ma5ing it c(earfor o"% t'ere is e6enno $"estion,

to gi6e a c'eese,

or not=


60/152

Skinners operant conditioning

If an ast'enic person )or5s -adand cannot 5eep pace )it' 'ish'erco((eag"es, t'e manager s'a(( 'e(p'imh'er in a 6er discreet,"no-tr"si6e )a# 7'e sma((ests"ccesses s'a(( -e noticed,s"pported and conso(idated#

Sometimes a (itt(e e>aggeratedestimate can -e j"stified in order toimpro6e 'ish'er se(f9confidenceand c'ange 'ish'er se(f9esteem#@perant conditioning A princip(e in )'ic'reinforcements are presented atfi>ed time periods, pro6ides t'att'e appropriate response is made

A 1& B 1!2& C 1k&


61/152

A 1& B 1!2&

1!& E 1&

C 1k&

9


62/152

7PICAD AS7HENIC IN BSINESS

Infrequent Customer. He/she tries not to interfere in the process. To stay relevant, to have a good handle, tounderstand everything and to as everyone!s opinion, "ut... not to interfere. Although, if

pressed, he/she is capa"le of harsh actions. #or e$ample, dismissal %ithout notice. He/she iseasy to persuade and move aside for the sae of convenience of people. He/she usually eepshis/her promises, "ut may delay the fulfillment of these promises for a very long time.

&uch person often smiles ' it is a social smile. Also he/she avoids conflicts and prefers tocommunicate in the &ype chat. He/she prefers to as questions. It is important to "e honest%ith him/her.(nlie the paranoid, an asthenic appreciates the needs of people as much greater than

common great purpose. &o it is easy to convince him/her to help or "eg off, so an asthenic ishard to get the team to go into overtime )he/she does not get on the *+ positions too oftenas %ell. An asthenic is considerate, attentive and sensitive to others. It is very difficult forhim/her to hurt another person )for an epileptoid person it is easy, for an asthenic it isunthina"le.


63/152


64/152

7PE # SENSI7IqE

SSITIB


65/152

#ominant traits sensitivity/ sensibility/ asense of inferiority$Sensitive persons are timid and shy/especially among strangers and instrange surroundings$ They see manydisadvantages in themselves/ especiallyin moral/ ethical and volition spheres$

SSITIB "ttached to the family and friends/ heshe is a Cstay-at-homepersonE heshe tries to leave the house less/ doesnt like to go

visiting/ especially to go somewhere far away/ e$g$ to another

city/ even if a close person lives there$

Sensitive=


66/152

Attracti6e traits% 5indness, ca(mness,attenti6eness to peop(e, a sense of d"t,'ig' interna( discip(ine, responsi-i(it,integrit, se(f9criticism, 'ig' demands to'imse(f# A sensiti6e person see5s too6ercome 'ish'er )ea5nesses#

Sensitive=

Rep"(si6e traits% s"spicio"sness, fearf"(ness,

"nsocia-i(it, inc(ination to se(f9f(age((ation and se(f9a-asement, conf"sion in diffic"(t sit"ations,increased resentment and proneness to conf(icts ont'is gro"nd#

SSITIB


67/152

Pec"(iarities of comm"nicationand friends'ip# 7'e sensiti6epeop(e g(ad( comm"nicate )it' a sma(( circ(e of peop(e )'o ma5e t'em fee( specia(

affection# At t'e same time t'ea6oid meeting ne) peop(e andsocia(i4ing )it' too (i6e( andrest(ess peop(e# 7'e "rge tos'are t'eir fee(ings andsensations is rea(i4ed t'ro"g'

comm"nion )it' o(d friends#

SSITIBThe main source of pro"lems of people of this psychological type: they do not toleratemocery or suspicions in misdeeds from the side of others, negative attention or pu"lic

prosecutions.

"ttit de to ork


68/152

"ttitude to work

Sensiti6e persons )or5 -eca"se of t'eirdisinc(ination to "pset t'eir 5indred# 7'ea6oid p"-(ic spea5ing in order to -e not -randed as an attention see5er# B"t in caseof friend( attit"de of t'e management t'ecan s'o) e>ce((ent res"(ts# +or5 oftenscares t'em )it' its noise, -"st(e andacti6it of co((eag"es d"ring t'e -rea5s,t'e )ant to s'"t t'emse(6es a)a# Being

acc"stomed to one p(ace of )or5, t'es"ffer if t'e 'a6e to mo6e to anot'er )or5team#


69/152

8or sensiti6e peop(e )or5 is somet'ing secondar, and t'e most important t'ings are )armand good re(ations )it' co((eag"es, attit"de of t'e director# So 'ehs'e can -e an efficient andde6oted e>ec"ti6e assistant, tpist, dep"ties etc#

How to manage It is necessar for a sensiti6e person to grad"a((


70/152

The list of conflict situations shall

include:- situations of "eing unustly accusedof indiscretions- situations of criticism, mocery ofhim/her or his/her "ehavior- situations of open competition

- situations of regular control ofhis/her activities, mistrust- situations of forced loneliness,ina"ility to share their e$periences %itha friend.

How to manageSSITIB?

It is necessar for a sensiti6e person to grad"a((increase 'ish'er se(f9esteem and o6ercome 'ish'ersense of inferiorit#


71/152


72/152

7PE# 'pot'm

hypothym


73/152

S"c' emp(oee is a(most a()as d"((, (i6es )it'o"tpartic"(ar jo, is offended - e6erone, especia(('ish'er parents# :ften )ears an e>pression ofdiscontent, conf"sion d"e to t'e fact t'at peop(e gett'ings done not t'e )a 'ehs'r )anted it#ominant traits% (o) mood, tendenc to depressi6e

emotions#7'e mood of 'pot'm is a(so constant( c'anging,(i5e t'e mood of a 'pert'm, -"t t'ese c'anges area()as negati6e# 7'erefore, 'ehs'e is a(most a()as ina -ad mood#

hypothym


74/152

Attractive traits: conscientiousness and critical vie% of the %orld. A 'pot'm more often tends to -e at 'ome, creating co4iness and )armt', andt'ere- a6oiding "nnecessar dist"r-ances#

Rep"(si6e traits% sensiti6it, 6"(nera-i(it, constant disco"ragement, t'e tendenc

to e>amine 'imse(fh'erse(f for signs of ai(ments, 6ario"s diseases, a(mostcomp(ete (ac5 of interests and 'o--ies#

Do) 6ita(it is e>pressed in eas fatig"a-i(it, 'ehs'e often fa((s into apat',d"(( t'o"g'ts appear# Beca"se of t'is 'ehs'e is rea(( 'a"nted - fai("res,gets "sed to it, comp(aining to ot'ers for 'ish'er destin, "nfair attit"de, etc#


75/152

7'e main so"rce of pro-(ems of peop(e of t'is psc'o(ogica( tpe% open disagreement in t'eperception of rea(it#

eculiarities of communication and friendship$ A 'pot'm person is often offended - ot'ers and 'ish'er friends# B"t 'ehs'e desperate( needs to comm"nicate, to -e a-(e tocomp(ain a-o"t 'ish'er (ife, t'at no-od "nderstands and appreciates 'imh'er# Hehs'e (i5es tote(( ot'ers a-o"t t'e diffic"(t circ"mstances in )'ic' 'ehs'e fo"nd 'imse(fh'erse(f# Hehs'e )i((

-ring a (ot of arg"ments to t'e ad6ises of 'ish'er inter(oc"tor )' t'e c"rrent sit"ation cannot -ec'anged and can on( get )orse if 'ehs'e starts to do ant'ing#

7o -e friends )it' 'imh'er is 6er diffic"(t primari( d"e to t'e fact t'at 'ehs'e sees t'e firstpossi-(e reason for dec(ining of t'eir mood in e6er person 'ehs'e meets#

h th


76/152

hypothym

A 'pot'm is practica(( a()as "n'app )it' )'ate6er 'ehs'e is offered to

do#

Hehs'e is constant( comp(aininga-o"t peop(e, circ"mstances, and as5s

for anot'er assignment# B"t t'esit"ation repeats itse(f, as 'ehs'e firstof a(( sees t'e disad6antages, negati6easpects in t'e organi4ation ofprod"ction or in ot'ers# It is diffic"(tfor 'imh'er to do one and t'e samet'ing constant(# Dea6ing t'e team,'ehs'e )i(( s"re( -(ame ot'ers,comp(aining a-o"t t'e -ad attit"de ofot'ers to 'imh'er#


77/152

situations of enforced loneliness/ when there is no person with whom heshe can share hisher troubles and fearssituations of criticism of himher or hisher behaviorsituations of insufficient attention to hisher life and mood

situations for a long-term physical and mental loadse!istence of symptoms of ailments$

Ho) to manage Hpot'm*


78/152

:ne of t'e main tas5s in )or5ing )it' s"c' an emp(oee isrefoc"sing of 'ish'er interna( mindset @E6erone aro"nd meis -ad, and I.m )ea5 too to anot'er affirmation @7'ere aremore nice peop(e t'an I t'in5, and I am a(so nice#

Ho) to manage Hpot'm*


79/152


80/152

7PE # conformist

conformist


81/152

7'is tpe of c'aracter can -e met$"ite often# 7'e emp(oee agrees )it' e6ert'ing t'at 'ish'eren6ironment offers to 'im# B"t if'ehs'e fa((s "nder t'e inf("ence ofanot'er gro"p, 'ehs'e c'anges

'ish'er attit"de to t'e same t'ingson t'e opposite# S"c' an emp(oee(oses persona( attit"de to t'e )or(d, j"dgments and assessmentsof t'e )or(d coincide )it' t'eopinion of t'e peop(e )it' )'om

'ehs'e comm"nicates at t'emoment#

Hehs'e is not o"tstanding, 'ehs'e does not impose'ish'er persona( opinion, -"t simp( represents t'e

@cro)d of peop(e )'o agree )it' t'e (eader#

f i t


82/152

conformist

Hisher life goes under the

following motto CThink likeeveryone does/ do thingslike everyone does/ be likeeveryoneE$ This applies toclothing style/ behavior and

views on the mostimportant issues$

Dominant traits: constant and e>cessi6e adapta-i(it to 'ish'ers"rro"ndings, a(most comp(ete dependence on a sma(( gro"p 1fami(,compan& to )'ic' 'ehs'e c"rrent( -e(ong#

S"c' emp(oees are -o"nd to a gro"p of co((eag"es and "nconditiona((accept its 6a("es, )'ate6er t'ose 6a("es are, )it'o"t an criticism# So t'eirnearest f"t"re is (arge( determined - t'e nat"re and direction of t'e gro"pto )'ic' t'e -e(ong at t'e moment#

"ttractive character traits friendliness/ diligence/ discipline/complaisance In the group they are not a source of conflict or


83/152

complaisance$ In the group they are not a source of conflict ordiscords as they accept the lifestyle of the group without anycritical thinking/ they are convenient to control$

They listen to stories from their

colleagues about their deeds/agree with the proposals comingfrom leaders/ willingly participatein CadventuresE/ but then they canrepent it$ "lthough their owncourage and determination to

offer something/ as a rule/ is notenough$ Dut if the group tends to

be CbraveE/ they can becomeCbraveE as well$


84/152

Rep"(si6e traits% indecisi6eness, (ac5 of )i((, a-sence of critica(it in re(ation tot'emse(6es and t'eir en6ironment t'at can ca"se immora( deeds#

B"t if t'e gro"p t'at is meaningf"( for t'e emp(oee at t'e moment 'as a positi6efoc"s, t'en 'ehs'e can ac'ie6e great s"ccess#

7'e main so"rce of pro-(ems of peop(e of t'is psc'o(ogica( tpe% t'e cannot -eara-r"pt c'anges and -rea5ing of stereotpes# epri6ation of t'e fami(iars"rro"ndings can ca"se reacti6e states#

0 li i i f i i d f i d hi


85/152

0eculiarities of communication and friendship

For a team they participate in they are not interesting/ colorless/ willing to listen to others and not able to offer anything bythemselves$

onformist easi( esta-(is'escontacts )it' peop(e )'i(eimpersonating someone 'ehs'e -e(ie6es to -e a (eader# B"tfriends'ip re(ations are 6er fic5(eand depend on t'e sit"ation# S"c'emp(oees do not see5 to -ecomet'e first in t'e team, and t'e arenot interested in meeting ne)peop(e and net)or5ing#

conformist


86/152

Hish'er attit"de to )or5 depends onmood of t'e gro"p% 'ehs'e can -e 6er 'ard)or5ing and e>ec"ti6e,creati6e( and reso"rcef"((accomp(is'ing a(( t'e tas5s 'ehs'e is

entr"sted )it'# B"t 'ehs'e a(so mas5i6e off )or5, e>ec"te it on(forma((# It a(( depends on t'een6ironment#

5@F@A:IST


87/152

7'e (ist of conf(ict sit"ations s'a(( inc("de%

sit"ations of e>c("ding of co((eag"es to )'om'ehs'e is attac'ed from @'is gro"p;

sit"ations of de6e(opment of ne) acti6ities

)it'o"t samp(es or (eaders;sit"ations of independent decision9ma5ing

)it'o"t re(iance on t'e opinions of significantpeop(e;

sit"ations of meeting ne) peop(e )'en a person'as to s'o) 'imse(f and 'is persona( $"a(ities;

sit"ations of a direct conf(ict -et)een t'e t)ogro"ps in -ot' of )'ic' t'e emp(oee participates#

5@F@A:IST

Thus/ during the meetings heshe needs a chance to speakamong the first so heshe could emphasie hisher point of


88/152

nforced separation from Cnon-efficientEgroup will not give positive results$ It ismore appropriate to engage the employeein a microgroup with positive focusing$

very more or less serious case ofdisplaying the independence shall benoted and encouraged$

among the first so heshe could emphasie hisher point of view$ If the employee is speaking among the last/ heshe is likelyto repeat the point of view of one of the leaders of hisher

group$


89/152


90/152

7PE !# nsta-(e

Attracti6e traits% socia-i(it, openness, 'e(pf"(ness,


91/152

Dominant trait: complete impermanence of forms.(nlie conformist, an unsta"le one does not dependon the group of people around him/her, "ut on any

person %ho at that moment appeared near him/her. 1othing can stop him/her from yielding to theinfluence of this person.

, p , p ,friend(iness, speed of s)itc'ing in -"siness andcomm"nication#

:ften, s"c' emp(oees are o"t)ard( o-edient, aresincere( read to do t'e tas5, -"t t'eir desiredisappears $"ic5(, and after a )'i(e t'e forget a-o"t )'at t'e promised, or -ecome (a4 and come "p )it' a(ot of reasons for t'e ina-i(it to f"(fi(( t'e promise#

Aepulsive traits apathy craving for unthinking pastime and


92/152

Aepulsive traits apathy/ craving for unthinking pastime andentertainment/ talkativeness/ boastfulness/ complacency/hypocrisy/ cowardice/ irresponsibility$

The main source of problems ofpeople of this psychological type

lack of control which sometimesleads to serious conse8uences$

eculiarities of communicationand friendship$ mployees of thistype are passive and try to avoidconflicts$ Their contacts overallare random and aimless$ They can be part of several groups/ andthey really accept the rules and behaviors of each group$

" ST"D T


93/152

An "nsta-(e psc'o(ogica( tpe tends to (i6e for toda, can spend 'o"rs )atc'ing 7q or 6ideos, (istening to m"sic, doing not'ing#

He!s"e is #asically not interested in acti$ities t"at re%uire intellectual e&&ort'

" ST"D T

nstable


94/152

2etting into peer groups, they

act as henchmen of theleaders, can "ecome complicitin the offenses and othermisdeeds. &uch people are

prone to emotional out"ursts,complete disinhi"ition is often

noted.

For e!ample/ if suchemployee/ when running intothe canteen/ cannot buyanything/ heshe will easily

run to a nearby store/ even ifheshe will not meet the termsof hisher lunch break$

Все ТИП-

ТОП

ST"D


95/152

In general such person is unreliable as heshe can 8uit on at anymoment$

Attention of an"nsta-(e person at )or5is often distracted for a(ong time# 7'e e>ec"te

t'eir tas5s re("ctant(and nonsc'ed"(ed, t'eir5no)(edge is notorgani4ed# 7'at is )'t'e need constant, -"t

discreet contro(#


96/152

- situations of strict subordination todisciplinary re8uirements/ especially if it

is needed for a long time- situations of limiting of communication

with people who are also seeking forentertainment- situations of prolonged effort andconcentration of efforts at a specific >ob

- situations in which it is necessary totake certain decisions and takeresponsibility for them$


97/152


98/152

In c'i(d'ood, a(ong )it' some timidit and fearf"(ness, s"c' peop(e o-tain t'e tendenc toreasoning and @inte((ect"a( interests not tpica( for t'eir age# At t'e same age 6ario"s p'o-iasarise fear of strangers, ne) t'ings, dar5ness, fear of staing 'ome or -e'ind a c(osed door

a(one, etc#

7'e critica( period, )'en psc'ast'enic traits -egin to appear )it' an "n"s"a( force, is t'e )or5start# 7'is is d"e to t'e need to ans)er for onese(f and especia(( for ot'ers, and t'at is one oft'e most diffic"(t tas5s for a psc'astenoid#

Type ..$ sychastenoid

sychastenoid


99/152

y

#ominant traits lack of confidence and an!ious hypochondria/ fearfor their future and future of their relatives$

"ttractive traits neatness/ seriousness/ honesty/ discretion/ self-criticism/ balanced mood/ tendency of fulfillment of the promisesmade/ confidence$

VS

sychastenoid


100/152

Rep"(si6e traits% indecision, acertain forma(ism, (ac5 of initiati6e,tendenc to end(ess spec"(ation,so"(9searc'ing, t'e presence ofo-sessions, fears# 7'e concerns can

-e addressed main( to t'e possi-(ee6ent, e6en )'ic' is 'ard( pro-a-(ein t'e f"t"re, @somet'ing -ad ma'appen 1a dog can -ite me orsomeone from m fami(, I can -ecome i((, etc#

y

sychastenoid


101/152

sychastenoid

" psychastenoid person believes in superstitions wears shoes beginning from the right leg if heshe stumbles with hisher left foot/heshe will spit three times over hisher right shoulder/ etc$/considering them as the panacea for all woes$

Anot'er form of protectionfrom t'e constant fears is t'e

conscio"s forma(ism andpedantr, )'ic' are -ased on t'eidea t'at if e6erone caref"((considers e6ert'ing in ad6ance,foresees and t'en acts, )it'o"tretreating a sing(e step from t'eorigina( p(an, t'en not'ing -ad

)i(( 'appen, e6ert'ing )i(( -efine#

Therefore/ they make great helpersin planning the pro>ect as a wholeand risk management in

particular$

The main source of problems of people of this psychological


102/152

However/ they are thinking notabout how to succeed/ but how toavoid possible mishaps andtroubles$ Dut if the decision ismade/ a psychastenoid starts toact immediately/ because heshe

is afraid of himselfherself 3Cwhat if I decide to change mymind?E$

type fear of responsibility for himselfherself and for others$Such people are very hard to accept practically any decision/they doubt whether all the circumstances and possible

conse8uences are taken into account$


103/152

eculiarities of communication and friendship$ A psc'astenoid is constraining, s',and afraid to esta-(is' ne) contacts# In re(ations )it' o(d friends 'ehs'e 6a("es t'e deeppersona( contact; 'ehs'e does not 'a6e man friends, -"t 'ish'er friends'ip is @for t'e ages#Hehs'e remem-ers t'e sma((est detai(s of t'e re(ations'ips and sincere( appreciates t'eattention#

The attitude to work$


104/152

A psychastenoid is a"le to %or

%ithout raising his/her head, sho%inguncharacteristic determination,

persistence and perseverance, for along time, fearing to upset his/her close

persons.

8or a (ong time 'ehs'e 6erifies t'e recei6ed res"(t )it't'e reference -oo5s, dictionaries, encc(opedias,'ehs'e ca((s a friend, as5s 'imh'er, etc#

How to manage psychastenoid? et them bee!pertsreviewersauditors


105/152

A psc'astenoid, "s"a((, is a s"-ordinate, )'o performs an )or5

neat(, acc"rate( and on time, if t'e tas5 is specified and t'e man"a(c(ear( reg"(ates t'e proced"re of its imp(ementation# S"c' peop(e prefera $"iet, tid, ca(m )or5# 7'e ma5e great a"ditors, re6ie)ers, e>ec"ti6eofficers# 7'e are great 'e(pers for project p(anning and ris5management#

7HE M:NI7:RhEqADA7:R


106/152

This important role for making management decisions on the project is

perfect for a rigid person !n this role the rigid team mem"er team will "e

insightful and analy#ing $s a rule% the rigid people do highly critical

thinking and ponder pro"lems for a long time to pay attention to all the

factors

How to manage psychastenoid? How to avoid conflicts with them?


107/152

The list of conflict situations shall include- situations when it is necessary to make independent decisions

- situations of 8uick switch from one task to another- situations of performing tasks without clear guidance and instructions- situations of an!iety or fear- situations of a direct criticism of the employee or hisher behaviorsituations of prolonged physical or psychological overloads$

How to manage psychastenoid?


108/152

Therefore/ when dealing with this psychological type one shall not

appeal to hisher sense of responsibility one must support any positiveinitiative/ no mockery or suppression of the initiative of the employee$

+'en esta-(is'ing contact, o" s'o"(d firstenco"rage t'e emp(oee to gi6e 'imh'er t'e

opport"nit to remem-er and to te(( a-o"t t'osesit"ations in )'ic' 'ehs'e co"(d pro6e'imse(fh'erse(f a decisi6e person#

"ring t'e meeting a person s'o"(d enco"ragestrong statements of t'e emp(oee, 'ish'er readinessto decide and s"-se$"ent( act in accordance )it' t'e

decisions#

("e situations o& calm, )re*regulated or are &a$ora#le, "en t"ereis no need to inde)endently mae res)onsi#le decisions'

g p y


109/152


110/152

7PE !2# DABIDE

"DI@ften catches cold/ hence 3 sore throat and other infectious


111/152

leasant words/ a new suit ora book/ good news can lifthisher mood/ give a cheerfultone to the conversation/ butonly for as long until the ne!tCaccidentE spoils everything$

/diseases$ Such people are able to become gloomy because ofunflattering words/ unfriendly look$

"DI


112/152

ominant trait% e>treme 6aria-i(it ofmood, )'ic' is c'anging too often and toodramatica(( -eca"se of tin reasons1note(ess to ot'ers 8rom state of mind att'e moment depends a(most e6ert'ing%appetite, s(eep, and o6era(( )e((9-eing, andt'e desire to comm"nicate, and )or5ingefficienc###

Attractive traits: socia"ility, indness,sensitivity and affection, sincerity andresponsiveness )during periods of highspirits. 3a"ile people are distinguished "ydeep feelings, sincere affection to those %ith

%hom he/she has a good relationship, %holoves and cares a"out. And this attachmentis retained despite the varia"ility of his/hermood.

"DI


113/152

7'e main so"rce of pro-(ems of peop(e of t'is psc'o(ogica( tpe% emotiona(rejection from significant peop(e, (oss of (o6ed ones or separation from t'ose to )'om 'ehs'e is -o"nd#Pec"(iarities of comm"nication and friends'ip# epending on 'ish'er mood# If'ehs'e is 'app )it' 'ish'er (ife, 'ehs'e esta-(is'es contacts )it' great desire; if'ehs'e is "pset and not satisfied )it' (ife, t'e contacts are drastica(( red"ced#

*epulsive traits: irrita"ility, irasci"ility, impaired self4monitoring, propensity for conflict)during periods of depressed mood. During a simple conversation he/she can "urst, fall intotears, he is ready to say something impudent, offensive.

"DI


114/152

Mood c'anges fre$"ent(, from (itt(e rep(icaof a person )it' )'om 'ehs'e is friend(# Asimp(e note addressed to t'e emp(oee canca"se depression, (ead to t'e r"pt"re offriend( re(ations# Con6erse(, t'e )ords of afriend can significant( impro6e mood,

ind"ce a rapid s"rge of energ, desire to dosomet'ing good for 'im#

Hehs'e 'as a )e((9de6e(oped int"ition in re(ation to peop(e,can -e $"ite eas to identif @good and @-ad person,c'oosing 'is friend# Prefers to -e friends )it' t'ose )'o area-(e in periods of s(o)do)n in t'e mood to distract, tocomfort 'imh'er, to (ift t'e mood, to te(( somet'inginteresting, in case of acc"sation of ot'ers to protect andco6er 'imh'er, and in moments of e>citement to s'arede(ig't and f"n# Hehs'e is capa-(e of (oa( friends'ip#

"DI


115/152

qer sensiti6e to signs of attention,appreciation, praise and enco"ragement, )'ic' 'ehs'e is rea(( 'app, -"t it doesnot go into arrogance and comp(acenc#

7'e attit"de to )or5# 7'eseemp(oees are c'aracteri4ed -e>treme 6aria-i(it# 7'e"npredicta-i(it of -e'a6ior andreactions to remar5s andre$"ests of directors# In responseto a comment t'e can (a"g' and

jof"(( to "nderta5e t'ecorrection of t'is error, -"t it ispossi-(e and tears and irritationand re("ctance to o-e (a)f"(re$"irements of t'e 'ead#

"DI


116/152

+or5ing, (a-i(e emp(oee is a-(e to s)itc', to forget a-o"t 'ish'er -ad mood, t'is is on( possi-(eif t'e )or5 interested 'imh'er, not -oring, it drags# 7'is is one of t'e conditions of its pre6entionof -ad mood#

Kno)(edge of emp(oee(a-i(e is s"perficia( and"nsstematic, as itcannot manage - itse(fand not amena-(e tocontro( - managers# 7'e

periods of se6ere moodc'anges is not s"-ject to'imh'er#


117/152

7'e (ist of conf(ict sit"ations s'a(( inc("de%sit"ations of strong competition;sit"ations of infringement of dignit;sit"ations of dis'armon to 'ish'er mood 1a(( are 'a6ing f"n, and 'ehs'e is s"ffering&;sit"ations of a-sence of s"ccess, recognition, attention;

sit"ations of t'reat of p"nis'ment, fear of ant'ing or anone;sit"ations of criticism of t'e emp(oee, 'ish'er -e'a6ior#

S:DI@SIS


118/152

Maintaining c(ose and tr"sting

contact, m"t"a( "nderstanding 9t'e need for (a-i(e# 7'is ispossi-(e if t'e emp(oee sees t'efriend( approac', findssmpat'# esira-(e is t'e c(oseemotiona( contact )it' f"((disc(os"re of 'is e>perience#s"a(( t'is psc'o after t'eemotiona( response comes menta(re(a>ation, in t'is state, it -ecomes a6ai(a-(e for prod"cti6econtact#


119/152


120/152

7PE !3# CCD:I

Not m"c' different from t'eir co((eag"es, -"tsometimes gi6es t'e impression of 'pert'm, i#e#, t'e


121/152

Dominant traits: the succession of t%o opposite &tates 5 hyperthym and hypothym, cyclical changesin emotional "acground )periods of elevated moodalternate %ith phases of emotional recession.

g p p periods can -e "n"s"a(( nois, a()as somet'ingma5ing# And t'en again -ecomes ca(m and Fcontro((edF - an emp(oee# 7'eir c'aracteristic feat"re is a periodic

1d"ration from a fe) das to a )ee5 or more& p'ases'ifts of mood#

Mood cc(es


122/152

Mood cc(es

The initiative/ cheerfulness/sociability in the periods of

mood elevation when he lookslike hyperthym sadness/dreaminess/ lethargy/ lack ofenergy all goes wrongsomething that is easily worked

yesterday/ today it is notobtained/ or re8uires incredibleeffort in times of recession themood/ when it is similar tohypothym$

55@I#


123/152

Rep"(si6e traits% inconsistenc, im-a(ance, indifference, o"t-"rsts of irrita-i(it, e>cessi6edefensi6eness and fa"(t9finding of ot'ers# "ring t'e recession it -ecomes 'arder for 'imh'erto (i6e, and comm"nicate# Companies are starting to irritate, ris5 and ad6ent"re, entertainmentand t'e contacts (ose t'eir former attracti6eness# 8or a period of time t'e cc(oid can -ecome asta9at9'ome person#

55@I#


124/152

6rrors, minor annoyances

that happen during this period "ecause of poor health,they e$perienced very hard,especially "ecause there isnothing to compare. After all,even a day or t%o ago all

perfectly %ored, such as insports, and today it is not agame, and the coach isunhappy, and the cycloidhimself doesn7t no% %hat todo. And it depresses him/herhe/she %ill not no%

himself/herself, his/herorganism, can7t understandirritation, reluctance to seeeven loved ones.

Heshe responds ateverything with comments ofdissatisfaction and rude/ eventhough deep down heshe isupset for these suddenchanges$ Dut there is nofeeling of despair/ because

heshe understands that sometime will pass and all willagain be well/ all will turn out/as before$ ou only need to

wait out this recession$

55@I#


125/152

7'e main so"rce of pro-(ems of peop(e of t'is psc'o(ogica( tpe%emotiona( rejection - significant -"s (ife and a f"ndamenta( -rea5 )it' stereotpes#

Pec"(iarities of comm"nication and friends'ip#Re(ations'ips )it' peop(e are of a cc(ica( nat"re% t'e "rgeto comm"nicate, ne) ac$"aintances, rec5(ess -ra6adorep(aced - iso(ation, "n)i((ingness to comm"nicate, e6en )it' m c(osest friends 1@a(( of o" I )as tired Rea((

prefer to -e friends )it' t'ose )'o are )e(( a)are of t'eine6ita-i(it of c'ange in t'e re(ations'ip for some timeand are not offended - t'is, forgi6e t'e o"t-"rsts ofirrita-i(it and defensi6eness#


126/152

It is 'pert'm 1ant'ing goes )e(( and it t"rns o"t, as (ong as itGs interesting&, 'pot'm1dissatisfied )it' an proposed )or5, )i(( find t'e ca"se for comp(aint and irritation


127/152

situations of une!pected instructions andre8uests that are contrary to the mood of

this momentsituations of sudden change in the usualconditionsituations in which it is necessary todepart from the established stereotypes/habits

situations of claims/ harassment andfailuresituations of psychological overload/especially in the stage of decline$

How to manage a cycloid?


128/152

It is necessary to avoid high loads,especially in the stage of decline. To dothis, you should consider severaloptions for assignments, instructions,and use the option that "estcorresponds to the cycloid at themoment.

8hen esta"lishing contact %ith such a person it is important to understand%hat he no% feels, as relates tothemselves and others in the moment.9nly then can you start a meaningfulconversation.

How to manage a cycloid?


129/152

If the employee is in the decline phase,it is "etter ust to give him a %arm

psychological support to help cope %ithloss of strength it is not necessary atthis time to try to influence him.

If 'e is in t'e stage of reco6er, o" need to ta(5 to 'ima-o"t )'at 'e s'o"(d do to "nderstand its o)nc'aracteristics and more in contro( of o"rse(f#


130/152

PARAN:


131/152

situations in which hisher case has been criticied the situationsin which the employee has to submit to the will of other people/especially non-reputablesituations in which heshe has to deal with 9trifles9/ publicinsignificant activities/ routine work/ or not interested in thesub>ectsituations that cause himher to think about some household stuff/

to solve everyday problemssituations of forced prolonged dialogue with different people whodo not share the interests$the absence of permanent recognition/ public approval$


132/152

It is ad6isa-(e to form"(ate a meaningf"( p"rpose for t'e paranoid and to direct a(( 'ish'erenerg to its ac'ie6ement#S"c' an emp(oee is rat'er diffic"(t to esta-(is' a prod"cti6e contact, if 'ehs'e doesnGt see in o" a 5indred spirit, a companion, 5een as 'ehs'e )as, t'e /enera( idea# So it ta5es time, so'ehs'e co"(d recogni4e o" as someone )'ose opinion is significant for 'imh'er#

In t'e -eginning of t'e con6ersation )it' t'e emp(oee it is ad6isa-(e to note t'e importanceof t'e ca"se to )'ic' 'ehs'e de6otes most of 'ish'er (ife, to ce(e-rate ac'ie6ements, to as5 toform"(ate t'e goa(s t'at 'ehs'e sets 'imse(f PA t'e near f"t"re# o" s'o"(d not sneer at'ish'er prospects, can -e meaningf"(( disc"ss t'eir ac'ie6ements and t'e p(ans t'at 'ehs'e'as de6e(oped to ac'ie6e its goa(s#

7PICAD PARAN: IN BSINESSC(assic -"sinessman# 7'e are 6er caref"( to efficienc and -"siness process# A(( meetingss'o"(d end )it' a s'ort s"mmar, t'ere are c(ear r"(es for c'ec5ing o"tgoing emai(s to

7' i id 'i ' ' - i( d 'i h' 7' ' ( i i f '


133/152

c"stomers# 7'e rigid 'ierarc', t'e compan -"i(t aro"nd 'imh'er# 7'e )'o(e spirit of t'ecompan is -"i(t aro"nd 'imh'er# As performers, t'e greatest s"ccess -eing paranoid reac' in indi6id"a( creati6e )or5, as it is

6er diffic"(t to )or5 in gro"p and especia(( in a (arge team# And if 'ish'er )or5 ispassionate, paranoid -ecomes a F)or5a'o(icF a(( t'e time at )or5, not'ing e>ists -"t 'ish'ergoa( and necessar to ac'ie6e t'e CE# Paranoid cons"mmate generators of -ig ideas andinno6ati6e approac'es to so(6ing comp(e> pro-(ems#


134/152

Epi(eptoid


135/152

situations that re8uire breaking from the employee/ changing theestablished order and the established rules/ especially if heshe has todo it yourselfsituation tough competition from such a strong and vigorous peoplethe situation/ limiting the opportunity for the employee to e!ercisehisher authority/ power over others a situation when criticism of theactions of the employee

situations in which the employees re8uired daily work/ long-term effortand there is no opportunity to stand out among otherssituations in which one way or another infringed the rights and interestsof the employee$


136/152

Contact epi(eptoid )o"(d -e -est to set o"t periods of affecti6e tension, enco"raging 'imh'erin t'e -eginning of t'e meeting to Fspea5 o"tF on one of t'e most interesting topics re(ating to'ish'er )or5#7'ese emp(oees can and s'o"(d entr"st t'e (eaders'ip of sma(( gro"ps, for e>amp(e# +e(('e(ps t'e friend( ad6ances of 'ish'er f"t"re s"ccess, promoting 'ish'er rea( ac'ie6ements,

)'ic' 'e(p t'e emp(oee to pro6e t'emse(6es#Epi(eptoid -est E>press t'emse(6es in t'e )or5 re(ated to t'e maintenance of order, r"(es andreg"(ations adopted - someone e(se# 8or e>amp(e, t'e financier 5eeps monetar discip(ine,(a)er 9 (a)s, -"siness coac' performs training programs, etc#

7PICAD EPIDEP7:I IN BSINESSEmp(oees s'o"(d come on time# +'en t'e come o"t t'e Manager m"st -e a-(e to $"ic5(find t'em# 7as5s s'o"(d -e de(egated do)n# At (east report, a(( s'o"(d )or5 correct(#C"stomer Epi(eptoid rigid( c"ts off an disc"ssion 'ehs'e needs an acc"rate res"(t and


137/152

C"stomer9Epi(eptoid rigid( c"ts off an disc"ssion, 'ehs'e needs an acc"rate res"(t andconc("sion in t)o or t'ree )ords# An Fso soF for 'imh'er t'e stim"("s#7'e emp(oee9epi(eptoid "nam-ig"o"s( re$"ires c(ear terms of reference and c(ear r"(es of

t'e game#C'airs s'o"(d stand in t'eir p(aces and ca(( sc'ed"(ed at !k%3,, 6er -ad, if t'e ot'er partdoes not f"(fi(( t'e conditions# Epi(eptoid a (ot of )ords cannot sa, -"t remem-er# Inprincip(e, epi(eptoid 6indicti6e and a 6io(ation of t'e order is a -ad sign# Epi(eptoid (o6esorder in t'e re(ations'ip# E6erone s'o"(d 5no) t'eir ro(e and doing )'at 'ehs'e s'o"(d do#


138/152

Hpert'm


139/152

the state of forced solitude deprives the employee of a free and diversecommunicationsituation that limits physical activitythe situation in which you need to abide by certainsituations in which we have to indulge in something interesting/ new/

unusual$

It is necessar to create s"c' conditions in )'ic' t'ere is initiati6e and energ,entreprene"rs'ip and (eaders'ip, in )'ic' free and interesting comm"nication#


140/152

7'e s'o"(d not entr"st t'e tedio"s, monotono"s )or5 t'at re$"ires perse6erance andrestricting 'ish'er comm"nication )it' peop(e#

Esta-(is'ing contact )it' t'ese emp(oees is not a pro-(em -eca"se of t'eir openness and )i((ingness to meet# 7'e are "s"a(( a-(e to respond ade$"ate( to t'e friend( attit"de andsincere interest in t'e Affairs and pro-(ems t'at t'e are dea(ing )it'#In dea(ing )it' t'em m"st a6oid -eing too prescripti6e, t'e e>istence of peremptor po)er,rigid insistence# As 'pert'm rest(ess and energetic, it is -etter to cond"ct a con6ersation in a (i6e( and fastpaced, not (ingering (ong on one topic, often 'anding t'e initiati6e to ta(5 to t'e emp(oee

1-"t donGt forget a-o"t t'e distance t'at 'pert'm can easi( -rea5, mo6e on to fami(iarcomm"nication st(eContraindicated Micromanagement, )'ic' can ca"se a riot#

7PICAD HPER7HM IN BSINESS A great sa(esman can se(( ice to an es5imo# "e to t'is an incident, t'e project dra)s onpersona( contact )it' t'e -"er# B"t### a(( sorts of ideas a-o"t impro6ing t'e process,impro6ing transparenc and predicta-i(it of de6e(opment -"ries t'e deposition on t'e


141/152

p g p p p p -ac5 -"rner#:n t'e ot'er 'and, 'pert'm, t'e E>ec"ti6e can s"cceed a(most in an -"siness# And

act"a((, at first it a(( goes in t'e 'ands, t'ere are some ac'ie6ements, -"t, as soon as norma(ro"tine )or5, it -ecomes interesting, t'e t'ing ceases to -e ne), and 'ehs'eGs read to t'ro)it, s)itc' to somet'ing e(se#:ften nois and o6eracti6e, 'pert'm creates a sem-(ance of prod"cti6e acti6it 1)i((ing(and )it' great 6igor is at itGs p(anning a (ot of e6ents, meets, etc#&, and it 'e(ps 'imh'er toma5e a career#C"stomer9 'pert'm in its p"re form cannot -e fo"nd easi(, -"t sometimes in com-ination

)it' ot'er psc'o(ogica( tpes# 7'e -asis of t'is radica( is a strong and mo-i(e ner6o"s sstem )it' a predominance of processes of e>citation# Hpert'm f"(( of strengt' and energ, oftensmi(ing, 6er mo-i(e# An optimist in (ife, and in t'e estimates too# Hpert'm often in a '"rrand do e6ert'ing on t'e go#


142/152

Hsteroid


143/152

situations/ wittingly or unwittingly insulting the feelings of hysteroidsituation/ even if some neglect from the people around them/ and the

more deliberate disregard of his personality situation critics of hisher achievements/ talent/ or abilitiesthe situation where heshe is forced to be alone or limit your circle ofcontactssituation/ when you cannot !press themselves fullythe situation when it falls into the absurd or ridiculous

the situation when there are no significant events and/ mostimportantly/ opportunities to demonstrate their abilitiesthe situation in which you have to be in constant mental or physicale!ertion$

/i6en t'e increased pride and se(f9centeredness of s"c' emp(oees, it is necessar to gi6e 6entto t'eir egocentric aspirations in socia(( "sef"( acti6ities according to t'eir a-i(ities 1for

( -( 5 &


144/152

e>amp(e, p"-(ic spea5ing +or5 for asteroid often j"st an e>c"se to socia(i4e, t'e opport"nit to e>press t'emse(6es

among peop(e, t'at 'ehs'e gets t'e most p(eas"re# 7o attract attention, it is often necessarnot j"st to )or5 )e(( and )or5 -est#t'e princip(e of asteroid gifted, ta(ented peop(e, so easi( gi6en 'imh'er a professionassociated )it' creati6it# It is -est for 'imh'er to )or5 on t'eir o)n, o"tside t'e team,o"tside t'e mandator frame)or5#

7PICAD HS7ER:I BSINESSMAN7'e are 6er acti6e at t'e meetings, prod"ce a (ot of -ea"tif"( )ords, re$"ire 'onest andtr"st 1F)eGre partnersF&, -(ame t'e s"spicion, s"dden( in6ite to t'e t'eater# E>'a(ed an 'o"rafter t'e start of t'e meeting often distracted d"ring t'e meeting on ot'er tas5s -"t ot'ers


145/152

after t'e start of t'e meeting, often distracted d"ring t'e meeting on ot'er tas5s, -"t ot'erscanGt# :r sometimes a((o)s# Acti6e( re$"ires to te(( a-o"t t'e p(ans and detai(s, inc("ding a/antt c'art ta5ing into acco"nt possi-(e errors and so("tions arc'itect"re for t'e ne>t si>

mont's# After preparation of t'e c'art can one (oo5 to cast and 5i(( )it' t'e e>p(anation t'atFe6ert'ing is )rongF and Fnot'ing is c(earF

7PICAD HS7ER:I IN BSINESSIf t'e c"stomer or t'e 'ead is a 'steroid 'ehs'e tries to "nderstand )'at o" do, o" )i((re$"ire to prepare a detai(ed and c(ear presentation, and t'en dismiss t'e res"(t FitGs not)'at I )anted from o"F, FIGm -"sF, Ftoo comp(icated, te(( me itGs easierF


146/152

)'at I )anted from o" , I m -"s , too comp(icated, te(( me it s easier7'e second feat"re of 'steroid is t'e a-i(it to s'o) t'emse(6es and t'eir )or5# Most (i5e(t'is $"a(it )as -orn as a compensation mec'anism to s"r6i6e in societ# Hsteroid, )'ic' is

diffic"(t to so(6e t'e pro-(ems connected )it' science, t'e p'sica( and emotiona( diffic"(ties,is forced to find )'at 'ehs'e is doing# Hsteroid person )ants to (oo5 s"ccessf"(, 6i-rant,significant# Hsteroid persons (earn to demonstrate t'eir ac'ie6ements in a more fa6ora-(e(ig't 1and especia(( t'e ner6o"s sstem, (o)er t'e sensiti6it t'res'o(d 'e(p 'erePartic"(ar( )e(( t'e do "se t'e r"(e of !< seconds 1i#e# t'e impression formed a-o"t t'eperson for !< seconds and t'en re("ctant( c'anging C"rio"s(, in t'e f"t"re, t'e impressionof 'steroids is )aning# 7'e are )ide( dec(ared am-itio"s intentions, con6inced t'e 'a6e1and present& of great opport"nities 1create t'e i(("sion of /enera( prosperit and g"aranteeds"ccess As a r"(e t'e 'a6e and (ea6e t'e main po)er, t'en do )'at t'e "s"a(( do not5no)


147/152


148/152

Sc'i4oid

situations re8uiring shifts in attitudes/ e!isting habits of behaviorsituations in which it is necessary to establish informal contacts withothers/ especially with strangerssituation that re8uires mental contact/ heart-to-heartthe situation in which you have to lead othersthe situation of collective or group activities

situations in which you must perform intellectual work on thepredefined schemes and rules$

Esta-(is'ing contact )it' sc'i4oid represents a considera-(e c'a((enge# Man of t'ema-so("te( )i(( not to(erate attempts to Fc(im- into t'e so"(F# 7'erefore, )'en ma5ing contactt id d i t i t' i it i(( - ( d i t i


149/152

to a6oid "nd"e persistence, aggressi6eness, ot'er)ise it )i(( -e c(osed, go into o"r inner )or(d more deep(#

At t'e -eginning of con6ersation it is e>pedient to "se t'e met'od Fanonmo"s disc"ssionF, )'en o" se(ect a fact of (ife in t'e compan and it is disc"ssed )it' t'e emp(oee todetermine and to specif t'e -asic (ife position of t'e emp(oee#7'e 5e to esta-(is'ing rapport is to o6ercome t'e psc'o(ogica( -arrier, t'e transition toinforma(, persona( comm"nication is t'e moment )'en sc'i4oid -egins to spea5 'imse(f, -"t'ish'er o)n initiati6e e>pressing certain j"dgments, emp'asi4ing 'ish'er point of 6ie) on apartic"(ar pro-(em# 7o stop 'imh'er at t'is point s'o"(d not -e, -eca"se t'e more 'e ta(5s,

t'e more 'e re6ea(s 'is inner )or(d, t'e easier it is to send a f"rt'er part of t'e con6ersationin t'e rig't direction# +'en organi4ing t'e ed"cationa( process s'o"(d address t'e deepest interest to an scienceand e>tensi6e 5no)(edge of t'e sc'i4oid in t'is area, create conditions for t'e rea(i4ation of5no)(edge, and instr"ctions and assignments can -e a 'ig' degree of diffic"(t#

7'e sc'i4oid can -e 6er capa-(e and e6en ta(ented, -"t 'ehs'e re$"ires an indi6id"a(approac', as a distincti6e 6ision of t'e )or(d, its 5ind of PA t'at perspecti6e on norma(p'enomena and o-jects Sc'i oid can do a (ot - t not s stematica(( since it is diffic (t to


150/152

p'enomena and o-jects# Sc'i4oid can do a (ot, -"t not sstematica((, since it is diffic"(t tof"(fi(( t'e con6entiona( re$"irements, -"t sti(( not on t'e se(f9in6ented sc'emes#

7'erefore, if t'e sc'i4oid sees t'at t'e (eader e6a("ates t'e res"(t of 'ish'er )or5, rat'er t'anforma( comp(iance )it' -inding r"(es, t'en 'ehs'e can s'o) a(( ta(ent and a(( a-i(ities# If t'es"per6isor re$"ires it, for e>amp(e, so(6ing pro-(ems in a defined )a 1as e>p(ained in c(ass&,t'en s"c' emp(oee ma )or5 )orse t'an ot'ers, despite t'e fact t'at 'ehs'e is $"ite capa-(eto so(6e t'ese tas5s in a n"m-er of "ni$"e )as#

7PICAD SCHIu:I IN BSINESS An Infre$"ent C"stomer, -"t fre$"ent performer#P"ts a (ot of 6er specia(i4ed prod"ct re$"irements )'en as5ed to e>p(ain )' it is so (ongand -oring starts to ta(5# 7'e specification is 6er comp(icated% t'e secondar portion 1areas


151/152

g p p p 1of responsi-i(it, met'ods of contro(& can -e 6er )e(( detai(ed, and most important 1t'esc'eme of distri-"tion of mone& cra)(ed a fe) )ords# :ften as5s to redo some t'ings#

n'app t'at 'is poor( "nderstood# Be'a6es as if 'eGs t'e one performers "ncompre'endingdo(t# Comm"nication is often red"ced to t'eoretica( constr"cts#

TH"% @ F@A @A "TTTI@4@@# 5%


152/152

sociotype spf pm

Documents