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    HCL is a leading global Technology and IT Enterprise with annualrevenues of US$ 6 billion. The HCL Enterprise comprises twocompanies listed in India, HCL Technologies and HCL Infosystems. The 3 decade old enterprise, founded in 1976, is one ofIndia's original IT garage start ups. Its range of offerings spanR&D and Technology Services, Enterprise and ApplicationsConsulting, Remote Infrastructure Management, BPO services, ITHardware, Systems Integration and Distribution of Technologyand Telecom products in India. The HCL team comprises 85,000professionals of diverse nationalities, operating across 31countries including 500 points of presence in India. HCL hasglobal partnerships with several leading Fortune 1000 firms,including several IT and Technology majors.

    From aeronautics to life sciences, HCL touches millions of people

    through technology across the world everyday

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    One of the pioneers in modern computing , our expertise spans

    globally and we make a difference.

    We are proud of our pioneering heritage in India and take forward

    the pioneering spirit to all our ventures


    Developed the first indigenous micro-computer at the same

    time as Apple and 3 years before IBM's PC in 1978.

    Thismicro-computer virtually gave birth to the Indian computer


    HCL's in-depth knowledge of Unix led to the development of a

    fine grained multi-processor Unix in 1988, three years ahead of

    Sun and HP.

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    Along with the swiftly growing software technology industry,

    HCL, which was hitherto known as the pioneer in modern

    computing made the advent into software development.

    HCL's R&D was spun off as HCL Technologies in 1997 to mark

    their advent into the software services arena.

    Today, HCL sells more PCs in India than any other brand, runs

    Northern Ireland's largest BPO operation, and manages the

    network for Asia's largest stock exchange network apart from

    designing zero visibility landing systems to land the world's most

    popular airplane. And this it does across 23 countries and across

    360 service locations in India.

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    India's Most Preferred Personal Computer Brand by

    CNBC AWAAZ Consumer Award 2007

    India's 'No. 1 PC Vendor' consecutively for six year

    HCL among the Top 3 IT companies for the last 3 year

    DQ & IDC,Best Employer Survey, 'Best employe

    2005' with Five Star Ratings

    'Top 50 in ET Top 500 Companies' Listings for 2006

    Top 21 companies in Business

    Standard 1000 Ranking 2006

    Top 50 Fastest Growing Technology Companies in India

    & 'Top 500 Fastest Growing Technology Companies in

    Asia Pacific' by 'Deloitte & Touche'

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    HCL has always prided itself on its partnership engagements. Partnemodels are also evolving in the technology industry. Innovation haextended into the ecosystem and community based engagements arcoming into play. HCL has also enhanced its relationships with partnerand is creating a variety of innovative partnership models, with variouapproaches to risk-reward sharing. Some of the notable partneengagements:


    Leading positionon office.Automation andLaptops in India


    Scripting an era of computing acrossthe Microprocessor

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    relationship thathas seen thecomputer evolvefrom computingdevice

    2004Partnering in computing and providingIT Services

    1996Dominantposition in mobilehandset marketin India.

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    Public Health Foundation of IndiaHCL acts as a think tank on policy issues related to health

    systems to establish standards in public health education

    Community Support ProgramsHCL works with NGO's Udayan, cry for social up-liftment of

    underprivileged children

    Concert SeriesStarted in 1998 it provides a platform to up coming young Indian

    classical artists to express their talent.

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    Corporate Governance at HCL

    HCL believes that strong corporate governance practices should

    be integral to all activities of its Group Companies to ensure

    efficient conduct of the affairs of the Companies, while upholding

    the core values of transparency, integrity, honesty, and

    accountability. The annual Directions meet where the CEO of

    HCL Technologies interacts with all employees and arrive at the

    strategic direction the company needs to take, and the HCL

    Global Meet where its customers, investors, analysts all interact

    together in a free flowing discussion, are just two examples of

    how transparency has become a part of the HCL Enterprise


    The HCL corporate governance practices have matured over the

    32 year journey of the Enterprise; and are in compliance with the

    requirement of the revised guidelines on corporate governance

    stipulated in Clause 49 of the Listing Agreement with the Stock


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    Philosophy of Quality

    "We shall deliver defect-free products, services and solutions to

    meet the requirements of our external and internal customers, the

    first time, every time."

    To exist as a market leader in a globally competitive marketplace,

    organizations need to adopt and implement a continuous

    improvement-based quality policy.One of the key elements to

    HCL's success is its never-ending pursuit of superior quality in all

    its endeavors.

    HCL INFOSYSTEMS believes in the Total Quality Management

    philosophy as a means for continuous improvement, total

    employee participation in quality improvement and customer

    satisfaction. Its concept of quality addresses people, processes

    and products.

    Over the last 32 years, we have adapted to newer and better

    Quality standards that helped us effectively tie Quality with

    Business Goals, leading to customer and employee satisfaction.

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    QUALITY AT HCL INFOSYSTEMS LTDThe history of structured quality implementation in HCL Info

    systems began in the late 1980s with the focus on improving

    quality of its products by using basis QC tools and Failure

    Reporting and Corrective Active Systems (FRACAS). We also

    employed concurrent engineering practices including design

    reviews, and rigorous reliability tests to uncover latent design


    In the early 90s, the focus was not merely on the quality of

    products but also the process quality systems. Our manufacturing

    unit at NOIDA was certified initially to ISO 9002:1994 by Bureau

    Veritas Certification in 1994 and later on to ISO 9001:1994 in

    1997. As of now, all our manufacturing units are certified by

    Bureau Veritas Certification as per ISO 9001:2000 and ISO

    14001: 2004

    In early 1995, a major quality initiative was launched across the

    company based on Philip B. Crosby's methodology of QIPM

    (Quality Improvement Process Management). This model was

    selected to because it considered the need and commitment by

    an organization to improve but more importantly, the individual's

    need towards better quality in his personal life.

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    Under our Quality Education System program, we train our

    employees on the basic concepts and tools of quality. A number

    of improvement projects have been undertaken by our

    employees, whereby process deficiencies and bottlenecks are

    identified, and Corrective Action Projects (CAPs) are undertaken.

    This reduces defect rates and improves cycle times in various

    processes, including personal quality.

    We have received MAIT's 'Level II recognition for Business

    Excellence' for our initiatives in the Information Technology

    Industry, adding another commendation to our fold. MAIT's Level

    II recognition is based on the 'European Foundation for Quality

    Management' (EFQM), for gaining quality leadership and

    business competitiveness.

    Our certifications / awards in 2003 include ISO 9001-2000 by

    Bureau Veritas Certification for our InfoStructure Services and

    award of First Prize by ELCINA (Electronic Component Industries

    Association) for Quality, 2002-03. The ELCINA award criteria

    considers two aspects. (1) Enablers (Leadership & Management

    commitment, Resource Management, Product Realisation,

    Measurement Analysis & Improvement) and Results (Product

    Quality, Customer / Stake holder satisfaction , Business results).

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    Relationship Programme

    HCL strongly believes in the power of relationships andpartnership

    No matter the size of your business, partnering with HCL

    Infosystems will help you succeed. Leveraging over three

    decades of experience in total technology solutions, its our

    commitment to help you be as successful as possible.

    We provide you access to HCLs innovative technologies,

    marketing strategies and value added services. By working on

    every aspect of the ICT industry, we have the experience to

    create world class products and services to help you give the best

    to your customers.

    Advantage HCL HCL's labs - Pioneers in design, development and building

    ICT products

    India's largest Hardware, System Integration, Networking

    Solutions & Distribution Company

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    3 decades of expertise in technology solutions

    Partners with leading global players to provide the best of

    solutions to end users

    The largest manufacturer of PCs and Laptops in India

    Largest direct sales, digital lifestyle product distribution and

    retail network

    Extensive service network that reach out to 4,000 towns

    Benefits from a Proven Commitment from HCL Infosystems

    At HCL Infosystems, partnerships are lifelong relationships that

    mutually benefit each other. We can help to enhance your

    business and reap the rewards of our mutual success.

    We offer differentiated technology and dedicated service support

    infrastructure as per the needs and requirements of your

    customers. We provide technology specializations that map to

    areas of significant business growth for your business and your


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    Reliable IT Backbone

    In a world where the right technology infrastructure is a

    prerequisite, we offer a reliable IT backbone to our partners. HCL

    combines technical innovation with built-in reliability to keep your

    business running. We provide a one stop shop for meeting end-

    to-end IT requirements, thus offering a smooth ICT management.

    Additionally, we offer industry leading technology, designed to

    deliver a price to performance advantage to help you provide

    increased benefits to your customers. Our high-quality products

    and services give you means to work in a smarter way and be

    more productive and competitive.

    Differentiated Product Access

    At HCL we understand that different customers have different

    needs. We have constantly innovated to offer a range of products

    to cater to different requirements of the customers.

    We have pioneered the home PC market of India - we designed

    Indias first Multimedia-enabled Beanstalk Media Centre PC for

    home users; we have developed Ezeebee and Busybee PCs and

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    ME Laptops for personal productivity. Whether gaming, enjoying

    music or movies or connecting to the Internet, these systems offer

    ease of use that transcends to greater performance and more

    satisfaction for the individual user be for work or home.

    We bring this exciting range of Desktops and Laptops through our

    vast network of neighborhood partner outlets for buying

    convenience of the customers. Further these products are backed

    by HCLs 24X7 ConsumerSupport Helpline.

    Enterprises have unique needs for their computing platforms and

    HCLs range of business Desktops and Laptops come with unique

    features that enhance productivity while reducing TCO. For our

    Enterprise & SMB customers who buy directly from us, or through

    Enterprise Rate Contracts or through our vast network of

    Strategic Business Partners we offer customized built to order

    range of ME Business Laptops and Infiniti Desktops.

    Leveraging on three decades of expertise in total technology

    solutions, HCL business Desktops and Laptops offers increased

    security, ultra-efficient manageability and maximum productivity

    for a smart business landscape.

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    HCL's manufacturing facilities are ISO 9001 - 2000 & ISO14001 certified and adhere to stringent quality standards andglobal processes. HCL Desktops and Laptops are manufactured

    and marketed specially to withstand unique Indian terrain and

    conditions. HCL commits to manufacture Green PCs and

    Laptops that are RoHS compliant and adhere to stringent

    environment management standards. As market leaders in ICT

    arena we offer our partners the best of options.

    Unparallel Support

    When the situation calls for it, we can help you with our dedicated

    24X7 HCL Touch service network. You can benefit from services

    offered through our offices in 170 cities, 505 points of presence,

    reaching 4,000 towns.

    Pre- and post-sales support from HCL specialists makes

    identifying the best solution for each sales opportunity even more

    predictable. This allows for our shared quest for excellence and

    commitment to serve customers better.

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    Extensive Marketing Support

    HCL has closely seen the IT industry rise from scratch, and has

    actively participated in its progress. We have picked up valuable

    marketing lessons in serving the IT needs of the Indian

    customers. You can combine your individual strengths and

    reputation with the power of a global brand.

    We can help you to focus on some of the most critical marketing

    needs facing your business. Additionally, we can provide you a

    set of proven sales and marketing tools designed to help you

    generate new leads, increased demands for products and

    services and help you reach your business goals.

    Structured for Ease and Value

    Each element of HCL business partnership solutions are

    designed to reduce the costs of deployment, support and

    management. So whether its for you or your customers, we

    provide complete ICT solutions - all at a great value.