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OVERVIEW
HCL is a leading global Technology and IT Enterprise with annualrevenues of US$ 6 billion. The HCL Enterprise comprises twocompanies listed in India, HCL Technologies and HCL Infosystems. The 3 decade old enterprise, founded in 1976, is one ofIndia's original IT garage start ups. Its range of offerings spanR&D and Technology Services, Enterprise and ApplicationsConsulting, Remote Infrastructure Management, BPO services, ITHardware, Systems Integration and Distribution of Technologyand Telecom products in India. The HCL team comprises 85,000professionals of diverse nationalities, operating across 31countries including 500 points of presence in India. HCL hasglobal partnerships with several leading Fortune 1000 firms,including several IT and Technology majors.
From aeronautics to life sciences, HCL touches millions of people
through technology across the world everyday
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One of the pioneers in modern computing , our expertise spans
globally and we make a difference.
We are proud of our pioneering heritage in India and take forward
the pioneering spirit to all our ventures
HISTORY
Developed the first indigenous micro-computer at the same
time as Apple and 3 years before IBM's PC in 1978.
Thismicro-computer virtually gave birth to the Indian computer
industry.
HCL's in-depth knowledge of Unix led to the development of a
fine grained multi-processor Unix in 1988, three years ahead of
Sun and HP.
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Along with the swiftly growing software technology industry,
HCL, which was hitherto known as the pioneer in modern
computing made the advent into software development.
HCL's R&D was spun off as HCL Technologies in 1997 to mark
their advent into the software services arena.
Today, HCL sells more PCs in India than any other brand, runs
Northern Ireland's largest BPO operation, and manages the
network for Asia's largest stock exchange network apart from
designing zero visibility landing systems to land the world's most
popular airplane. And this it does across 23 countries and across
360 service locations in India.
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AWARDS
India's Most Preferred Personal Computer Brand by
CNBC AWAAZ Consumer Award 2007
India's 'No. 1 PC Vendor' consecutively for six year
HCL among the Top 3 IT companies for the last 3 year
DQ & IDC,Best Employer Survey, 'Best employe
2005' with Five Star Ratings
'Top 50 in ET Top 500 Companies' Listings for 2006
Top 21 companies in Business
Standard 1000 Ranking 2006
Top 50 Fastest Growing Technology Companies in India
& 'Top 500 Fastest Growing Technology Companies in
Asia Pacific' by 'Deloitte & Touche'
C
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PARTNERSHIP
HCL has always prided itself on its partnership engagements. Partnemodels are also evolving in the technology industry. Innovation haextended into the ecosystem and community based engagements arcoming into play. HCL has also enhanced its relationships with partnerand is creating a variety of innovative partnership models, with variouapproaches to risk-reward sharing. Some of the notable partneengagements:
1977
Leading positionon office.Automation andLaptops in India
1981
Scripting an era of computing acrossthe Microprocessor
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1985
Strategic
relationship thathas seen thecomputer evolvefrom computingdevice
2004Partnering in computing and providingIT Services
1996Dominantposition in mobilehandset marketin India.
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COMMUNITY INITIATIVES
Public Health Foundation of IndiaHCL acts as a think tank on policy issues related to health
systems to establish standards in public health education
Community Support ProgramsHCL works with NGO's Udayan, cry for social up-liftment of
underprivileged children
Concert SeriesStarted in 1998 it provides a platform to up coming young Indian
classical artists to express their talent.
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Corporate Governance at HCL
HCL believes that strong corporate governance practices should
be integral to all activities of its Group Companies to ensure
efficient conduct of the affairs of the Companies, while upholding
the core values of transparency, integrity, honesty, and
accountability. The annual Directions meet where the CEO of
HCL Technologies interacts with all employees and arrive at the
strategic direction the company needs to take, and the HCL
Global Meet where its customers, investors, analysts all interact
together in a free flowing discussion, are just two examples of
how transparency has become a part of the HCL Enterprise
culture.
The HCL corporate governance practices have matured over the
32 year journey of the Enterprise; and are in compliance with the
requirement of the revised guidelines on corporate governance
stipulated in Clause 49 of the Listing Agreement with the Stock
Exchanges.
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Philosophy of Quality
"We shall deliver defect-free products, services and solutions to
meet the requirements of our external and internal customers, the
first time, every time."
To exist as a market leader in a globally competitive marketplace,
organizations need to adopt and implement a continuous
improvement-based quality policy.One of the key elements to
HCL's success is its never-ending pursuit of superior quality in all
its endeavors.
HCL INFOSYSTEMS believes in the Total Quality Management
philosophy as a means for continuous improvement, total
employee participation in quality improvement and customer
satisfaction. Its concept of quality addresses people, processes
and products.
Over the last 32 years, we have adapted to newer and better
Quality standards that helped us effectively tie Quality with
Business Goals, leading to customer and employee satisfaction.
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QUALITY AT HCL INFOSYSTEMS LTDThe history of structured quality implementation in HCL Info
systems began in the late 1980s with the focus on improving
quality of its products by using basis QC tools and Failure
Reporting and Corrective Active Systems (FRACAS). We also
employed concurrent engineering practices including design
reviews, and rigorous reliability tests to uncover latent design
defects.
In the early 90s, the focus was not merely on the quality of
products but also the process quality systems. Our manufacturing
unit at NOIDA was certified initially to ISO 9002:1994 by Bureau
Veritas Certification in 1994 and later on to ISO 9001:1994 in
1997. As of now, all our manufacturing units are certified by
Bureau Veritas Certification as per ISO 9001:2000 and ISO
14001: 2004
In early 1995, a major quality initiative was launched across the
company based on Philip B. Crosby's methodology of QIPM
(Quality Improvement Process Management). This model was
selected to because it considered the need and commitment by
an organization to improve but more importantly, the individual's
need towards better quality in his personal life.
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Under our Quality Education System program, we train our
employees on the basic concepts and tools of quality. A number
of improvement projects have been undertaken by our
employees, whereby process deficiencies and bottlenecks are
identified, and Corrective Action Projects (CAPs) are undertaken.
This reduces defect rates and improves cycle times in various
processes, including personal quality.
We have received MAIT's 'Level II recognition for Business
Excellence' for our initiatives in the Information Technology
Industry, adding another commendation to our fold. MAIT's Level
II recognition is based on the 'European Foundation for Quality
Management' (EFQM), for gaining quality leadership and
business competitiveness.
Our certifications / awards in 2003 include ISO 9001-2000 by
Bureau Veritas Certification for our InfoStructure Services and
award of First Prize by ELCINA (Electronic Component Industries
Association) for Quality, 2002-03. The ELCINA award criteria
considers two aspects. (1) Enablers (Leadership & Management
commitment, Resource Management, Product Realisation,
Measurement Analysis & Improvement) and Results (Product
Quality, Customer / Stake holder satisfaction , Business results).
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Relationship Programme
HCL strongly believes in the power of relationships andpartnership
No matter the size of your business, partnering with HCL
Infosystems will help you succeed. Leveraging over three
decades of experience in total technology solutions, its our
commitment to help you be as successful as possible.
We provide you access to HCLs innovative technologies,
marketing strategies and value added services. By working on
every aspect of the ICT industry, we have the experience to
create world class products and services to help you give the best
to your customers.
Advantage HCL HCL's labs - Pioneers in design, development and building
ICT products
India's largest Hardware, System Integration, Networking
Solutions & Distribution Company
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3 decades of expertise in technology solutions
Partners with leading global players to provide the best of
solutions to end users
The largest manufacturer of PCs and Laptops in India
Largest direct sales, digital lifestyle product distribution and
retail network
Extensive service network that reach out to 4,000 towns
Benefits from a Proven Commitment from HCL Infosystems
At HCL Infosystems, partnerships are lifelong relationships that
mutually benefit each other. We can help to enhance your
business and reap the rewards of our mutual success.
We offer differentiated technology and dedicated service support
infrastructure as per the needs and requirements of your
customers. We provide technology specializations that map to
areas of significant business growth for your business and your
customers.
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Reliable IT Backbone
In a world where the right technology infrastructure is a
prerequisite, we offer a reliable IT backbone to our partners. HCL
combines technical innovation with built-in reliability to keep your
business running. We provide a one stop shop for meeting end-
to-end IT requirements, thus offering a smooth ICT management.
Additionally, we offer industry leading technology, designed to
deliver a price to performance advantage to help you provide
increased benefits to your customers. Our high-quality products
and services give you means to work in a smarter way and be
more productive and competitive.
Differentiated Product Access
At HCL we understand that different customers have different
needs. We have constantly innovated to offer a range of products
to cater to different requirements of the customers.
We have pioneered the home PC market of India - we designed
Indias first Multimedia-enabled Beanstalk Media Centre PC for
home users; we have developed Ezeebee and Busybee PCs and
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ME Laptops for personal productivity. Whether gaming, enjoying
music or movies or connecting to the Internet, these systems offer
ease of use that transcends to greater performance and more
satisfaction for the individual user be for work or home.
We bring this exciting range of Desktops and Laptops through our
vast network of neighborhood partner outlets for buying
convenience of the customers. Further these products are backed
by HCLs 24X7 ConsumerSupport Helpline.
Enterprises have unique needs for their computing platforms and
HCLs range of business Desktops and Laptops come with unique
features that enhance productivity while reducing TCO. For our
Enterprise & SMB customers who buy directly from us, or through
Enterprise Rate Contracts or through our vast network of
Strategic Business Partners we offer customized built to order
range of ME Business Laptops and Infiniti Desktops.
Leveraging on three decades of expertise in total technology
solutions, HCL business Desktops and Laptops offers increased
security, ultra-efficient manageability and maximum productivity
for a smart business landscape.
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HCL's manufacturing facilities are ISO 9001 - 2000 & ISO14001 certified and adhere to stringent quality standards andglobal processes. HCL Desktops and Laptops are manufactured
and marketed specially to withstand unique Indian terrain and
conditions. HCL commits to manufacture Green PCs and
Laptops that are RoHS compliant and adhere to stringent
environment management standards. As market leaders in ICT
arena we offer our partners the best of options.
Unparallel Support
When the situation calls for it, we can help you with our dedicated
24X7 HCL Touch service network. You can benefit from services
offered through our offices in 170 cities, 505 points of presence,
reaching 4,000 towns.
Pre- and post-sales support from HCL specialists makes
identifying the best solution for each sales opportunity even more
predictable. This allows for our shared quest for excellence and
commitment to serve customers better.
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Extensive Marketing Support
HCL has closely seen the IT industry rise from scratch, and has
actively participated in its progress. We have picked up valuable
marketing lessons in serving the IT needs of the Indian
customers. You can combine your individual strengths and
reputation with the power of a global brand.
We can help you to focus on some of the most critical marketing
needs facing your business. Additionally, we can provide you a
set of proven sales and marketing tools designed to help you
generate new leads, increased demands for products and
services and help you reach your business goals.
Structured for Ease and Value
Each element of HCL business partnership solutions are
designed to reduce the costs of deployment, support and
management. So whether its for you or your customers, we
provide complete ICT solutions - all at a great value.