Sravan Konduru# 603, 65 Forest Manor Road, North York, ON. M2J 1M5

(647) 830 – 2363 kondurushravan@gmail.com

Objective

To achieve high career growth as well as organizational goals through a continuous learning process and keep myself dynamic, visionary and competitive with the changing scenario of the world.

HIGHLIGHTS OF QUALIFICATIONS

Monitor and ensure smooth operations of appointed section, check for quality and presentation to designated F&B standards for all items prior to serving.

Proficient in technical and non-technical communication, both in oral and written Excellent team player with good communication skills Experience as a Banquet Server / Operations Assistant Computer skills include: MS- Office, Technical support and damage assessment for various Web Applications. Coordinator with management abilities for technical requirements.

RELATED WORK EXPERIENCE

Markham Convention Centre May 2014 – present

Operations Assistant & Banquet Server

Assist in arranging and set up of banquet / conference areas according to requested BEO. Ensure compliance to all hospitality policies, standards and core practices. Assist the F&B team to ensure quality service to guests emphasising on cleanliness, efficiency,

accuracy, professionalism and courtesy. Facilitate with other service needs as required and ensure accurate reporting of charges to guest

folios. Expedite responsibility in clearing soiled dishes, linen, silverware and restore / and replenish

settings. Assess with firm resolve service complaints at earliest and first point of customer contact,

ultimately providing outstanding customer service.Actively demonstrate team participation, respect the act of communication, sincere, helpful.

EDUCATION

Hospitality Management (Advance Diploma) Jan 2014 - August 2015Team Leader (Team Projects)Lambton College, Toronto, Ontario

Bachelor of Pharmacy Sept 2008 - July 2012 St. Mary's Group of Institutions, Hyderabad, India

INTERESTS

Playing strategic and team work games on pc. Keep myself updated with new technologies.