starbucks what makes starbucks a great place to work heather blanchard, marki heape, michael johns,...
TRANSCRIPT
![Page 1: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/1.jpg)
StarbucksWhat Makes Starbucks a Great Place to
Work
Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow
![Page 2: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/2.jpg)
Employee Training
Isaac
![Page 3: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/3.jpg)
Where’s the Money At?Total Pay package is Your Special Blend and is driven by:
You – your skills, performance, and personal choicesThe Market – comparing our Total Pay package to other companies where we compete for talentStarbucks – Our mission, values and company direction
![Page 4: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/4.jpg)
BenefitsMedicalDentalVisionReimbursement AccountsEmployee Assistance Program (EPA)Sick PayDisabilityLife Insurance
Accidental Death and Disbursement (AD&D)Adoption AssistanceCup Fund (Caring United Partners)Time Off
Holidays Personal Days Vacation
Tuition Reimbursement
![Page 5: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/5.jpg)
Partner PerksFuture Roast 401(K) Savings Plan
Stock Investment Plans (SIP)
Bean Stock
Partner Recognition
Partner Connection Program
In-Store Discount
Partner Coffee and Tea Markout
PerksCard Program
Starbucks Coffee Gear
Elite Athlete Program
![Page 6: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/6.jpg)
Diversity
Michael
![Page 7: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/7.jpg)
View on Diversity“We view the richness of our
diverse workforce as an asset that encourages
creativity and innovation, helps us recruit and retain top talent and makes us
more attractive as an inclusive employer,
ultimately enhancing our success. “
![Page 8: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/8.jpg)
You Better Recognize!
2005 2006 20070
2
4
6
8
10
12
14
16
18
20
Starbucks Execs. Total US Execs.
40 Best Companies for Diversity15 Best in Senior Management Diversity15 Best in Corporate Board Diversity100% Corporate Equality IndexCorporate Award
![Page 9: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/9.jpg)
Partner NetworksStarbucks Access AllianceStarbucks Black Partner NetworkStarbucks Emerging Workforce NetworkStarbucks Hora del CaféStarbucks Pride AllianceStarbucks Armed Forces Support Network
![Page 10: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/10.jpg)
Supporters of: National Urban League NAACP National Hispanic Corporate Council National Council of La Raza US Hispanic Chamber of Commerce Catalyst Human Rights Campaign United States Business Leadership Network U.S.B.L.N. Multicultural Food and Hospitality Alliance
![Page 11: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/11.jpg)
Corporate Social Responsibility
![Page 12: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/12.jpg)
Starbucks defines CSR as conducting business in ways that produce social, environmental
and economic benefits for the communities in which we operate and
for the company’s stakeholders, including
shareholders.
![Page 13: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/13.jpg)
Tangible benefits include: Attracting and retaining our partners (employees)
Customer loyalty
Reducing operating costs
Creating a sustainable supply chain
License to operate
![Page 14: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/14.jpg)
ProductsBuilding long-term relationships with coffee farmers and suppliers.
Having a sustainable pricing model that is focused on paying the higher prices that premium quality coffee commands.
Clearly defining and communicating the company’s coffee production sustainability criteria of C.A.F.E. (Coffee and Farmer Equity) Practices, and maintaining the integrity of performance against this criteria through verification and transparency.
Purchasing sustainable coffees that are third-party–certified.
Investing resources to enhance the sustainability of coffee farms and their surrounding communities.
Seeking continuous improvement to strengthen our supply chain into the future.
![Page 15: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/15.jpg)
SocietyStarbucks presence in local communities, and
continuing global marketplace evolution
Being respectful of community concerns and local relevancy
Contributing to local economic development, and building civic partnerships
Being responsive to our customers
Being locally relevant
![Page 16: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/16.jpg)
EnvironmentOur Climate Change Strategy
Understanding and Improving our Environmental Footprint
Footprint of a Typical Starbucks Store
Sustainable Packaging and Paper Initiatives
Starbucks Long-term Commitment to Environmental Responsibility – Future Goals
![Page 17: Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow](https://reader036.vdocuments.pub/reader036/viewer/2022070306/5519a414550346c9608b4626/html5/thumbnails/17.jpg)
CSR AwardsOne of “Twenty Most Admired Companies in America” by
Fortune each year from 2003-2007
Fortune’s list of “The 100 Best Companies to Work For” nine times
Ranked ninth on the list of “100 Best Corporate Citizens” by Business Ethics magazine in 2007 and has been on the list since 2000
Included as one of the “100 Best Corporate Citizens” by Corporate Responsibility Officer magazine since 2000