stefan callebaut & boy martin on gauc: google tag manager and unified datalayer providing the...

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Google Tag Manager and Unified DataLayer providing the necessary Speed of Change for Thomas Cook eCommerce Stefan Callebaut eCom Web Analyst Thomas Cook Boy Martin Front-end Developer Neckermann.be

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Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Change for Thomas Cook eCommerce

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Page 1: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

Google Tag Manager and Unified DataLayer providing the necessary Speed of Change

for Thomas Cook eCommerce

Stefan CallebauteCom Web AnalystThomas Cook

Boy MartinFront-end DeveloperNeckermann.be

Page 2: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

High TechHigh Touch

Page 3: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

“ High Tech, High Touch ”

IT Processes ?

Responsive Websites

UX Testing

Site optimalisation

Online growth

Focus on data

Page 4: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

How can weacquire therequested

speed?

Page 5: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

“ How to create Speed of Change ”

All data accessible in one place within Source Code

Easy-to-use for all tools

1. Unified data layer

Page 6: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

1. Unified data layer2. Google Tag Manager

Create funnel to push script, tags, etc.to the live website

Implementation without IT-involvement

“ How to create Speed of Change ”

Page 7: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

Front-EndAnalyticsIT

1. Unified data layer2. Google Tag Manager3. Redefine roles

“ How to create Speed of Change ”

Page 8: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

Front-EndAnalyticsIT

1. Unified data layer2. Google Tag Manager3. Redefine roles

“ How to create Speed of Change ”

Page 9: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

Front-EndAnalyticsIT

1. Unified data layer2. Google Tag Manager3. Redefine roles

“ How to create Speed of Change ”

Page 10: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

LiveExample

Page 11: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

“ FEATURE - Last Viewed Travels ”

Page 12: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

“ FEATURE - Last Viewed Travels ”

1. Source code

Page 13: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

“ FEATURE - Last Viewed Travels ”

1. Source code

2. Javascript

Page 14: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

“ FEATURE - Last Viewed Travels ”

1. Source code

2. Javascript

3. Google Tag Manager

Create Rule

Create Tag

TEST& PUBLISH

Page 15: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

“ FEATURE - Last Viewed Travels ”

1. Source code

2. Javascript

3. Google Tag Manager

4. Google Analytics

Create Tag

TEST& PUBLISH

Real-time

Page 16: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

“ EXTRA – The New Analytics Team”

Front-End developer

Analytics Team 2.0

Web Analyst +

Page 17: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

KeyTake Aways

Page 18: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

“ Key Take Aways ”

New defined roles for IT | web analytics | front-end developer will lead to…

+ A ‘Speed of Change’+ Direct control on what is being pushed to the websites+ Happy bosses

But be aware that…

- DOM scraping is an ad hoc solution- Analytics job will become more technical

Page 19: Stefan Callebaut & Boy Martin on GAUC: Google Tag Manager and Unified DataLayer providing the necessary Speed of Changefor Thomas Cook eCommerce

Stefan CallebauteCom Web AnalystThomas [email protected]@thomascook.be

Boy MartinFront-end [email protected]@thomascook.be

Questions?Now is a

good time.