stratégie et évolution de microsoft it pour supporter la transformation digitale de l’entreprise
TRANSCRIPT
Stratégie et évolution de Microsoft IT pour supporter la transformation digitale de l'entreprise Patrice Trousset
DSI Microsoft (@ptrousse)
• Security, Cost Reduction,
Compliance and Privacy are our
Top Priorities
• Too much work, too little time,
often reactive
• The Challenge of
Consumerization of IT
• High Target for Security Attacks
• IT Business Alignment,
Prioritization and Partnership
• Being Microsoft’s First and Best
Customer
• Running an Enterprise on Beta
Release Software
• Moving from a Code Centric to
a Data Centric Organization
• Software deployment more
than once, Continuous Delivery
• Self Service Model
• Consolidation, centralization,
standardization done
What we kept in mind to move forward ?
Stop doingWaterfall projects
Think « 0 defect »
Ignore Mega Trends
combination … (silo)
ContinueRefresh infrastructure
and services capabilities
to be digital-readyStart doingIntroduce/strengthen
two speed approach
IT People Mindset
change & capabilities
How we were rethinking MSIT?
FROM
TECH-FIRST
COST EFFICIENCY
LOCKED DOWN
PROPRIETARY
IT DICTATES
DESKTOP-FIRST
HEAVY SECURITY
TO
USER-FIRST
PRODUCTIVITY
EASY TO SHARE
OPEN STANDARDS
IT ENABLES
MOBILE-FIRST
TRANSPARENT SECURITY
Microsoft IT strategy adopts the 4 Megatrends
MODERN IT SCENARIOS
Cloud
Security and identity
Enabling devices BIDigitopia
Modern apps
CONNECT AND TRANSFORM MICROSOFT INTO A REAL TIME COMPANY
“From everywhere, on any device, at any time, to access everything (potentially)”
9 Basic User Experiences Accelerate digital work style 4 mega trend to deploydigital & ultra-mobility
Cloud
Social
Big Data/BI
Mobility
Microsoft IT Scope and Our Workforce
3
The IT environment: 180k+ Users
2,100 LOB apps managed by IT
400 Apps in company portal
40k Managed Windows 10
330k System Center managed devices
45k Personal devices managed by
Windows Intune
220k mailboxes on Office 365
270k SharePoint Online sites
65% Private cloud
22% apps migrated to Azure
75% sales force using Dynamics Online
7 billion Security events collected daily
7.9 million Lync calls each month
We are multi-generational…
40% Boomers
40%Gen X’ers
20%Millennials
… and connected1.2M devices hit the
Microsoft network
150k devices sync via
Exchange Active Sync90k Yams past 7 days15k iOS10k Macs12k Android
global…
120k+ Employees…
in 119 Countries
Across 717 sites
with ~60k non-U.S. Employees
elasticity
mutualisation
consolidation
budget reduction
budget
• Consumerisation of IT and Ultra-Mobility scenarios
• MSIT as service broker using external SaaS solutions
Enterprise
Architecture
Microsoft IT Hybrid Cloud Management Capability(CMP)
On-Premise Off-Premise
VirtualCurrent: ~62%
Goal: ~95%
PhysicalCurrent: ~38%
Goal: ~5%
Today Tomorrow
Operational
Costs
Connectivity
Cloud Innovation Program
Migration
Key aspects
Traditional IT
Microsoft IT’s cloud strategy is Hybrid Cloud
Public Cloud
Private Cloud
Cloud SaaS Strategy
Move commoditized
processes to SaaS as
required capabilities are met.
Cloud PaaS Strategy
Move Microsoft specific
processes to PaaS as
investments allow.
Cloud IaaS Strategy
Move the rest to Azure IaaS
or Private cloud.
Vision: all of Microsoft runs in the cloud
0
5000
10000
15000
20000
25000
# servers
2007 2017 20182013 2014 2015 20162011 20122009 20102008
Microsoft IT Infrastructure Evolution
Physical Servers VM in Public CloudVMs in Private CloudVMs
Potential Savings
32%
53%
20%
Addressable Spend55% of Overall MSIT Budget
Support
Application
Development and
Maintenance
Hardware,
Hosting &
SW Licenses
Enterprise Social
Presence Information
Enterprise Search
Online Services
Print without Pain
(if we still need to print … :-)
“E-Mail und Shares are not sufficient!”
MSIT as a Startup – Garage modeNew World of Work : Where are my colleagues ?
28
• Flick right once to the Find People screen
• Find People displays the list of your favorite contacts
• The last connected location and time will be displayed under the contact’s name if they are
checked in
•
Click on the button to see where that location is on the map marked as
PartnersCustomersProspects
Sales ServiceMarketing
HRR&DOperations
Organizational silosDisconnected employee engagement
Connected enterpriseConnected employee engagement
? ?
? ?
“Social Enterprise is
implemented 80% through
organization culture and
20% through technology.”
- Gartner, September 2012
TechCulture