subramanyam nv nrom

Subramanyam NV – [email protected]

Subramanyam Namuduri V (Subbu)National Retail Operations ManagerMobile : 872-280-4721Email: [email protected]: https://in.linkedin.com/in/subramanyam-namuduri-v-75a93a23

I have 18+ years of operations experience in Organized Retail in India managing large format stores/small exclusive branded stores with large teams. My experience spans across various renowned brands/retailers in India handling Retail Operations covering the entire store operations laying SOPs, sales operations, business development, retail marketing, profitability, cost controls, CRM, franchisee management and people management. I have played key role in standardization of SOPs, achieving high performance in sales, business development, costs control and profitability in all my past companies in various capacities at a single store operations, regional role and at National role. I have very good knowledge and experience in Retail Operations, business development, retail marketing, cost optimization and profitability.

My overall experience was with companies like Pantaloons (Hyderabad), Westside (Hyderabad/Chennai), Lifestyle (Hyderabad), Reliance Industries (AP Circle), Arvind Brands (Bangalore), Tata Teleservices (Bangalore/Delhi) and Madura Fashion and Lifestyle (Bangalore).My core skills are around Retail Operations, sales, business development, retail marketing, costs control and profitability of start-up/complex ventures with complete focus on operational controls, budgeting, forecasting and managing costs and customer relationship.

I am currently associated with Madura Fashion and Lifestyle in a National Retail Operations role (Bangalore) and am aspiring for National role in a renowned organization. My goal is to enable and improve retail standards, create foot print and achieve profitability for better growth, and prosperity of organization.

Skills summary: Managerial skills: Retail SOPs, sales operations, business development, retail marketing,

profitability, cost controls, CRM, franchisee management and people management Behavioral skills: Excellent oral and written communication, Excellent negotiation skills,

Excellent People management skills, Excellent leadership skills MDPs & Workshops:

o Certified assessor of “Tata Business Excellence Model” and “Aditya Birla Business Excellence Model”

o Attended “Franklin Covey 7 Habits” workshop o Certified by IIM-L on “Achieving out-standing performance” programo Participated in a “Reality Learning-Experiential Learning workshop” by REL-NIS

Academy o Participated in “Renewed Adaptability towards Customer Enthusiasm” by REL-NIS

Academy

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https://in.linkedin.com/in/subramanyam-namuduri-v-75a93a23

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o Participated “SPIN & SPANCO” program on corporate selling by REL-NIS Academy

Awards and Achievement: Rapid expansion and Profitability: In my current role I have been leading store expansion

adding an average 30-35 stores annually in last 4 years, and also turned brand CBA positive continuously in last 3 years.

Business Excellence: Being part of ABBE assessors I have been part Idea Cellular Kerala circle assessment in September 2015

In Tata Tele turned circle EBIDTA positive in the first year of my joining. Was leading the project of 3G launch in all stores at KA circle. Excellently performed in Post-paid business of both Data/Voice in CDMA / GSM/ 3G exceeding expectations of organization.

The only EBIDTA, Positive circle all through the year 2010-11. One of the top circles in the number of stores profitable by month consistently.

Key member of TBEM, the Circle Leadership Team Committee, and also president of Prakriti club for sustainability and social responsibility initiatives. Have been part of external audits in the TATA group & was part of TBEM assessment preparation committee, also happened to be part of a BENCHMARK STUDY on CUSTOMER CENTRICITY in TITAN organized by TQMS.

Winner of Chairman Shri. Mukesh Dhirubhai Ambani’s GOLD MEDAL & Certification of Excellence for the best performance at pan India level in “Salesforce Engagement Program-2”

Winner of Chairman Shri. Anil Dhirubhai Ambani’s Certification of Excellence for the best performance at pan India level in “Sales force engagement program-7”.

Project Management: In Reliance handled special task of launching 569 towns Reliance India Mobile shops in tier-II and III towns of AP. Successfully launched 27 RIM shops across East Godavari, West Godavari, Krishna & Guntur towns within time-lines targeted.

Events & Promotional Activities: I have been instrumental in conceptualizing and executing few sales promotional activities, events and CRM led campaigns in across organizations, which turned out to be huge success drawing high footfalls, business and media coverage too.

Corporate/Institutional Selling: In Reliance single handedly managed few huge corporate accounts selling Video Conferencing, Ex: The HSBC group, ICFAI Institutes, Amara raja Batteries Ltd, etc.

Consultation & Guest faculty: as a hobby I provide retail consultation and guest lectures being part of Retailers’ Association India honored members list. I was part of Jury & Guest Faculty for the AMMM students of NIFT (Hyderabad) and a guest faculty of BMA, IRS, Jain Institute, We School and RAI programs taking retail sessions. In my early days of career in Lifestyle was one of the key contributor to Times of India Hyderabad for column inserts on fashion, retail and latest trends in retailing.

Record breaking Sales performance: achieved high performance in across organizations recording highest sales, starting from Pantaloons, Lifestyle, Reliance, Tata and Madura

Educational Qualification:

Graduated as Master of Business Administration, specialized in Marketing from Osmania University Hyderabad in 1997 through Osmania University College Hyderabad.

Employment history: Madura Fashion and Lifestyle 3+ years (May-2012 till date) Tata Teleservices Limited 4+ years (Aug-2009 till May-2012) Arvind Brands Limited 1 year (Aug-2008 till May-2009)

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Lifestyle International Pvt. Ltd. 1+ years (Jan-2007 till Aug-2008) Reliance Web Stores Limited 4+ years (Mar-2003 till Jan-2007) Lifestyle International Pvt. Ltd. 2+ years (Mar-2001 till Mar-2003) Westside a unit of Trent Limited 3+ years (Jan-1998 till Mar-2001) Pantaloons Fashions I Ltd. 1+ years (Oct-1997 till Jan-1998)

Manager experience (12+ years): May 2012 till date – National Retail Operations Manager for Madura Fashion and Lifestyle

(Aditya Birla Fashion and Retail Limited, Bangalore) Retail Operations, Business Development and Visual Merchandising Operations.

o Pan India retail operations across 4 regions with 9 direct reports (overall team size of 450+) taking care of overall operations, sales, business development and control costs and customer service

o Roles and responsibilities consists of revenue achievement from large/small format stores in COCO, COFO & FOFO models spread across 4 regions covering 2.5 Lac square feet space across 115 stores budgeting and forecasting growth from same stores, annualized and new stores. Profit maximization through effective and timely interventions on plan vs actual and necessary focused activations for top-line, periodic reviews and drive cost optimization initiatives to achieve profitability. Timely and effective launch of new stores through periodic review of progress from identification of property to launch within rent free times with a good marketing support to create a sustainable launch pad for each store. Organize franchisee forums in coordination with Business Development team to understand ground realities. Expand foot-print by identifying potential towns / cities for business by adding quality stores and partners. To inculcate Customer centric approach at frontend by aligning front-end to Mission Happiness NPS platform. People Management through mentoring & coach to make my reports independent in delivering high performance. Apart from the above create a culture of Drive for results, Customer focus, People development, Taking Ownership, Timely Decision making & Innovation management

August 2009 till May 2012 – Circle Head (Branded Retail/Assortment Planning Head) for Tata Teleservices Limited. Heading branded retail business unit vertical from 2009-2011 and as Assortment Planning head from 2011-2012.

o Work location was in Bangaloreo 10 direct reports with overall team size of 500+o Handled multiple projects involving expansion, launch of Photon+ data products, 3G

launch, and consolidation of stores to make Retail Channel profitable.o deliverables of Acquisition, Revenue achievement, Profit Maximization, Cost

Optimization, Store roll-out & Franchisee satisfaction, Customer centric approach and People Management.

Aug 2008 till May 2009 – Retail Head-Arrow for Arvind Brands Limited. Heading EBO/EOP stores, expansion of Arrow brand.

o Work location was in Bangalore Headquarters o 8 direct reports with overall team size of 200+o Was part of store special projects on expansion, Sales, SOPs standardization,

improving quality of Manpower at frontend and retail structure across regions. o Deliverables of Revenue achievement, Standardization o SOPs, Cost Optimization,

Store roll-out & Franchisee satisfaction, Customer service and People Management.

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Jan 2007 – Aug 2008 – Regional Retail Head-South (Baby Shop Concept) for Lifestyle International Private Limited. Handing south Baby-shop operations and sales.

o Work location was in Bangalore.o 5 direct reports with overall team size of 90+o Baby-shop concept sales operations, category wise sell through optimization, concept

contribution to overall store business optimization and sales promotions for kids department.

o Key responsibilities included Sales, sell through, contribution of concept to store business, sales promotions and inventory support.

Mar 2003 – Jan 2007 – Area Sales Manager for Reliance Web Stores Limited (Reliance Infocomm Limited) Handling territory operations of all the Reliance Web Worlds in Viajayawada, Guntur, Nellore and Tirupathi (Andhra Pradesh)

o Work location was in Vijayawada (Andhra Pradesh)o 5 direct reports with overall team size of 40+o Key responsibilities included launch of integrated services of voice, video and data in

Web worlds, profitably run and franchise, Mission 569 towns launch of Web Worlds, Sales and service across these stores and people management.

Store Management experience (6+ years): Mar 2001 – Mar 2003 – Store Manager/Senior Concept Manager Splash for Lifestyle

International Private Limited. Handling complete stores operationso Work location was Hyderabado 8 direct reports with overall team size of 170+o Store Operations, Concept wise sales achievement, housekeeping, staff grooming,

people management, front and back office team capability building and bench planning, sales promotions and events.

o Key responsibilities include managing high traffic, long hours of business, peak and off peak management for better efficiency, timely replenishments, reorders to fill stocks in key categories, staff planning, security and housekeeping management, warehouse management and sales and promotions planning.

Jan 1998 – Mar 2001 – Deputy Store Manager for Westside (Division of Tata Retail Enterprises Limited) Handling store operations as a second in command

o Work location was in Hyderabad / Chennai (India)o 6 direct reports with overall team size of 40+o Launching of store, setting up store, staff training, sales, back store maintenance,

replenishments, and competition performance reporting. o Key responsibilities included store pre-launch preparation, staff grooming/training,

store launch, department set-ups, walk-in improvement activities, sales achievement.

Oct 1997 – Jan 1998 – Assistant Department Manager for Pantaloons Fashion India Private Limited. Handing Men and Women department, team management, replenishments, tailoring department orders, fit trials and delivery plans, department target achievements.

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