Sukumar ReddyEmail: reddy.sukumar@tcs.comMobile: +91-9036070123

Objective To obtain a challenging position where I can utilize my knowledge on networking and to widen my spectrum of knowledge.

Professional Experience

Worked as a L1 Server Monitoring role in Woolworths Project, Chennai. Have 40 months of experience in GHD as a support engineer in different levels. Worked as L1 Technical support engineer, L1 priority member, L1 NOC engineer and L2

Messaging Support.

Academic Profile

Bachelor of Technology from GATES Engineering. College in 2010. Intermediate from Narayana Junior College in 2006. SSC from Gayatri English Medium High School in 2004

Professional CertificationsProfessional Certifications Lotus Domino Administrator 852. Microsoft Windows 7 Deployment 60-281 Microsoft SCCM 70-243.

Job Profile / ResponsibilitiesJob Profile / Responsibilities

Worked as Lotus Domino Administrator and Exchange Adminstrator. Migrated the server from Exchange 2010 to 2013. DAG Mail tracking. Server Roles in 2010 & 2013. Windows Active Directory Services. Created Mail boxes, DL’s & Public Folders. Configuring Lotus Notes Client, Outlook Client and Zimbra Desktop Client. In Lotus Notes, Application migration from 852 to 9. Handled different kinds of server issues like Http task down, Server outages, running the

maintenance on the servers & Databases, changed the IP address of the servers and Application migration on the servers.

Monitoring of Domino servers with AIX and windows, Exchange and Zimbra servers. Configured the servers with different rules like monitoring of scan mail for scanning of mails

database for virus check (Lotus , Exchange & Zimbra). Maintaining a huge environment of 2.9 Lakhs users for Lotus Notes and Microsoft Exchange

setup. Worked on Windows Active Directory Users & Groups. Worked on Cisco 2960, 3560 & 6500 switches. Troubleshooting the switches. Configured L2 & L3 VLAN, VTP & STP. Configured Routing Protocols (RIP, OSPF & EIGRP). Configured NAT, Access Control List.

Basic Troubleshooting on Windows DHCP and DNS Servers. Liaise with L2 & L3 of various Verticals in Internal IT. Handling & Managing Incident Management and Change management within SLAs. Providing RCA for problem tickets to end users.

Technical Skills

Client OS Win XP, Windows 7 & Win 8

Microsoft Products Active Directory & Exchange Server

Ticketing Tool CCM

IBM Products Lotus Notes, Sametime

Other Messaging Platforms Zimbra

CISCO Switches & Routers

Achievements

Achieved Star of the Quarter Award once. Improved the effectiveness of Exchange issues from 60 % to 93 %.

Personal Information

Name : Sukumar Reddy P Father’s name : Purushotham Reddy P Hobbies : Playing cricket, Chess & Badminton. Date of Birth : 7th May 1989 Languages Known : Telugu, Hindi & English.

DeclarationI hereby declare that the above furnished information is true to the best of my knowledge and if

given any opportunity, I promise to give the best of my abilities to the organization.

Place: Sukumar Reddy