suria business solutionsunified communications & collaboration and customer experience suria...
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Connecting Enterprise
SURIA BUSINESS SOLUTIONS
OUR COMPANY
SURIA BUSINESS SOLUTIONS SDN BHD
Unit 706, Block A,
Pusat Dagangan Phileo Damansara 2
Jalan 16/11, Seksyen 16, 46350
Petaling Jaya, Selangor, MALAYSIA
Head Office:
Regional Support Centers:
Pulau Pinang
Kota Kinabalu
Formed in February 2000
100% bumiputera status
Buy over from Ericsson Malaysia Enterprise Business Division
Current paid-up capital RM3.9mil
Annual revenue of RM25mil
A company of Rimbun Group
40 employees
A Malaysian Telephony & ICT company
OUR HISTORY & MILESTONES
2000E-Suria Group acquired Ericsson Enterprise
Malaysia business division
Open Suria Business Solutions Sdn Bhd
Become Ericsson Authorised Partner
2003Open PT Suria Solusi Indonesia
Become Ericsson Authorised Partner,
Indonesia
2008Become Aastra Advanced
Partner, Malaysia
2005Promoted to Ericsson Advanced
Partner, Malaysia
2009Become Microsoft Certified Partner
SBSC become Ericsson-LG Malaysia Distributor
2014Become Mitel Authorised
Partner
Awards
OUR AWARDS
OUR CUSTOMERS
ORGANIZATION STRUCTURE
Board Of Directors
Departments
Service Operations Sales Operations HR, Admin & Finance
IP Telephony Support
Application Support
Project Management
Customer Experience
Account Managers
Contract
Pre-Sales
Finance
Admin
Human Resource
Logistics
OUR TEAM
AZMAN Service Operations
MOHD NAZRI Sales Operations| Public Sector
HASNIZAH MARDIAH Finance,HRA,Logistics
MUHD FADLI | Project
MUHD PUTRA | IP Telephony
SIVAM | Application
KELLY WONG | Private Sector
SANTHA | Contract ZAIRUL | Logistics
SITI AZALINA |HR & Admin
OUR BUSINESS
Enterprise
TelephonyUnified
Communications
& Collaboration
Temperature
Screening &
Surveillance
SPECIALIZING IN BUSINESS COMMUNICATION & OPERATIONS
36.5
COMPANY TIMELINE
2000
Digital PBXEricsson digital PBX,
mobility solutions
2005
ConvergenceVoice-Data-Mobile,
Video conferencing,
Microsoft LCS
2008
IP TelephonyAastra IP-PBX,
VoIP, SIP,
Microsoft OCS
2010
Unified
CommunicationMicrosoft Lync
2013CollaborationMitel UCC,
Skype for Business
Ericsson-LG
2019Internet of Things
Enterprise IP Telephony
Unified Communications & Collaboration
Enterprise Mobility
Enterprise Cloud & IOT
Business Operations
Customer Experience (CX)
Temperature Screening & Thermal Scanners
Security Surveillance
Smart/Safe Building
Smart/Safe Campus
Smart Library Management Solution
OUR SOLUTIONSSuria Business Solutions
Business Phone Systems
Mitel Mivoice MX-ONE
Ericsson-LG iPECS UCM
Ericsson-LG iPECS UCP
Ericsson-LG iPECS eMG800
Ericsson-LG iPECS eMG100
Ericsson-LG iPECS eMG80
Suria Business Solutions
Phones & Devices
Mitel Digital phones
Mitel IP phones
Mitel SIP phones
Mitel Dect phones
Ericsson-LG IP phones
Ericsson-LG Dect phones
Analog Line phones
Suria Business Solutions
Temperature Screening &
Security Surveillance
Suria Business Solutions
Hikvision thermal cameras
Hikvision security surveillance cameras
Hikvision network cameras
Hikvision PTZ cameras
Hikvision access control panels
Hikvision face recognition terminals
Unified Communications &
Collaboration and Customer
Experience
Suria Business Solutions
Mitel MiCollab collaboration software
Mitel MiTeam collaboration software
Mitel InAttend attendant solution
Mitel MiContact Center Enterprise solution
Ericsson-LG iPECS UCS UC application
Ericsson-LG iPECS UCE UC application
Toll-free services
ViSight Chatbot
ViSight Toll-free Analytics
ViSight Intelligence Portal
ASC Omni-channel Recording and Analytics software
OUR PARTNERS
We record & analyse
communicationsPowering Connections See Far, Go Further
1956
3 IN 1
2008 2014
Leader in Gartner MQ for UC
for 5th Consecutive Year
Power your business with iPECS unified
communications solutionsChoose from a broad range of unified communications
products from Ericsson-LG Enterprise that enable your
business to communicate and collaborate with ease.
CUSTOMER EXPERIENCE COMPLIANCE PUBLIC SAFETY
S e c u r i t y & C o m p l i a n c e
Temperature
Screening
Security
Surveillance
Hikvision is a world leading IoT solution provider
with video as its core competency.
See Far, Go Further
SERVICE IS OUR SUCCESS
Award winning solutions by world renowned brands and technology leadersAsk for Proof of Concept (POC) from our Sales rep.
Design
Future proof investment and cost saving solutions for S-M-L enterpriseYou Own, We ManageWe Own, We Manage
Plan
Project by certified installers and project managers User Acceptance Test (UAT) is our standard SOP
Implement
Best pre-after-sales customer experience with comprehensive and personalised support plansCheck our Managed Service and Business Continuity plans
Manage
SURIACX
PABX installation & maintenance
Managed Service
Network switches
Cabling works
Cloud services
First-Last Mile Infra & Network
Support and Services
Suria Business Solutions
Helpdesk|Mobile|Online
SURIA MANAGED PLANS
COMPREHENSIVE MAINTENANCE
REMEDIAL MAINTENANCE
Included
Discounted
HELPDESK
REMOTE & ONSITE TECH SUPPORT
SWAP-REPLACE PARTS REPLACEMENT
SOFTWARE ASSURANCE
OPERATIONS & MAINTENANCE TRAINING
pbx
telco
cloud access points
mobility devices
cctv
Office automation
& workstation
extension
terminals
Office worker
switches
Mobile worker
servers
Door access
First and Last Mile Infra
Support & Services
FOLLOW US
@suria.business.solutions
@suria.business.solutions
company/
suria-business-solutions
@suriacx
@suria.business.solutions
+603 7494 9624