sustainable facility management strategy - workplace wellbeing

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上海惜安健康咨询有限公司 | AWB Health Management Healthy Business, Better World! 健康企,和世界! Work place wellbeing- Wise Investment Dr. Sean Li Zhi

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上海惜安健康咨询有限公司 | AWB Health Management

Healthy Business, Better World! 健康企业,和谐世界!!

Work place wellbeing- Wise Investment

Dr. Sean Li Zhi

The  World  

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has  

Changed  

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Our  Food  has  changed  

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100,000  chemicals  are  used  by  Americans  About  1,000  new  chemicals  are  introduced  each  year  

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We  Move  Less  and  Less  

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     Neck  &  Back  Pain  

Obesity    

High  blood  pressure  

Burn  Out  

Low  Energy  

High  blood  Cholesterol  

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Companies  have  to  cope  the  consequence  of  the  declined  health  of  their  staff  

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>  3%  of  our  global  economic  poten=al  ...  Gone  

US  $2  trillion  of  global  produc=vity  is  lost  each  year  due  to  non-­‐communicable  diseases  

hur=ng  the  global  economy  

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Source: "Chronic Disease: Notes and Reports", Centers for Disease Control; World Economic Forum; World Health OrganizaOon  

60%  of  all  deaths  result  from  non-­‐communicable  diseases  today  

It  will  be  75%  of  all  deaths  by  2025  

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k

Source: Green  Paper  on  the  Health  of  Employees  in  Chinese  Enterprises  2013  AWB HEALTH

Repeated  Stress  Injury                                                neck-­‐back  pain  

                                   is  the  top  ranking  issue                    Chinese  employee  is  facing  

Cardio-­‐vascular      disease  

                                   are  the  leading  cause  of  death  globally  

Source: World Health OrganizaOon   AWB HEALTH

Every  10  seconds  a  person  dies  from    

diabetes  related  causes  

Source: "Chronic Disease: Notes and Reports", Centers for Disease Control; World Economic Forum; World Health OrganizaOon   AWB HEALTH

Global  cancer  rates              expected  to  increase  by  50%  to  

     15  million  by  2020  

Source: World Health OrganizaOon   AWB HEALTH

Produc=vity  losses  are  

5  =mes  greater                                                                                                                                                            than  the  costs  of  care  

Source: "Working Towards Wellness:, World Economic Forum2010  AWB HEALTH

But  there  is  a  way  to  reverse  this  trend  

80%  of  cardiovascular  problems  40%  of  cancers    

   can  be  prevented  

   By  healthy  eaOng,  physical  acOvity,  stop  smoking  and  reducing  alcohol  drinking,  and  professional  Medical  Management.       AWB

HEALTH

Wellbeing = ?

MORE •  Employee engagement •  Productivity •  Innovation •  Creativity •  Loyalty •  Employees’ caring reputation •  Good advertising

LESS •  Presenteeism •  Absenteeism •  Staff turnover & related

recruitment and training cost •  Healthcare cost •  Emergency visit •  Short or long term disability

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Medical     Ea=ng   Physical  Exercise   Emo=onal    

Office  environment    

Advanced  

•  Upgraded  health  insurance    

•  Medical  Clinique  or  general    doctor  on-­‐site  VaccinaOon  

•  Health  Risk  Assessment  •  Health  status  report  

•  Staff  canteen  with  healthy  food  choices    and  food  safety  management    

•  Food  corners  with  healthy  food  choices  available  at  anyOme  

•  Healthy  food  recipes  and  recommendaOons  

•  Weight  loss  program  

•  Gym  faciliOes  in  office  and  open  all  Ome  for  usage  

•  Fitness  coaches  available  •  Fitness  equipment  

available    at  anyOme  for  employees  

•  Psychiatrist  on-­‐site  and  available  for  support  

•  EAP  program  with  Support  hotline  

•  Regular  team  building  acOviOes    organized  

•  Regular  social  gathering  events  

•  Volunteer  program  •  Health  &  Wellness  

related  seminars  

•  Office  supplies  provided  for  opOmized  well-­‐being    

•  Natural  light  •  Green  plants  •  Filtered  water  •  Air  purificaOon  system  •  Clean  kitchen  dining  area    

with  fridge,  microwave  •  Outdoor  green  space  •  Annual  workplace  

wellness  audit  

Basic  Plus  

•  Annual  health  check-­‐up  •  Basic  health  insurance  

 

•  Staff  canteen  with  basic  food  choices  

•  Vending  machines  with  soda  drinks    

•  Dedicated  eaOng  area    

•  Basic  membership  card  offered  in  fitness  center  

•  Badminton  or  other  sport  •  Cash  reclaim  for  fitness  

acOviOes  

•  Regular  team  building  acOviOes    organized  

•  Social  gathering  between  colleagues  

•  Natural  light  •  Fresh  air  system  •  Water  staOon  •  Green  plants  •  Basic  pantry  

Basic    

•  Annual  health  check-­‐up  •  No  commercial  health  

insurance  

•  No  staff  canteen  •  No  vending  machines  •  Only  convenience  stores  or  

restaurants  nearby  •  Dedicated  eaOng  area  

•  No  membership  card  offered  or  gym  faciliOes  available  

•  Out  of  date  fitness  equipment  

•  No  support  available    •  Basic  communicaOon  

between  colleagues  

•  No  green  space  nearby  •  No  sufficient  space  •  Lack  of  access  to  natal  

light  

Different  levels  of  wellness  systems  in  companies  

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“Interested  in  Wellness”   “Engaged  in  Wellness”   “Ge\ng  Sophis=cated  about  Wellness”  “Integra=ng  wellness  into  core  business  

systems”  

Analy=cs  No  data  analysis  No  follow  ups  Simple  survey  &  tracking  

Some  data  analysis  Assess  available  employee-­‐specific  data  IdenOfy  key  cost  driver  Development  of  a  standard  program-­‐assessment  form  to  track  metrics  and  results  every  6  to  12  months  

Strong  data  analysis  Regular  follow  up  wellness  metrics  are  factored  into  performance  reviews  regular  survey  to  evaluate  the  programme  Complete  business  plan  with  ROI  

Constantly  refining  and  tracking  metrics  for  use  in  business  and  strategic  decision.  

Corporate  Engagement  

No  C-­‐suit  engagement  Sporadic  iniOaOves  from  different  level  Mid  or  high-­‐level  manager  act  as  "Wellness  champion"  

No  C-­‐suit  engagement  HR  engaged  Wellness  champions  at  all  levels  Vision  defined,  aligned  with  key  cost  driver  

C-­‐suit  engagement  Top-­‐down,  boaom  up  Program  100%  aligned  with  business  vision  Strengthen  internal  coordinaOon  

All  level  fully  engaged  parOcipaOon  levels  are  high  among  almost  all  groups  of  employees  Seek  opportuniOes  to  collaborate  with  other  companies  as  well  as  community-­‐based  groups  

Por]olio  of  Ac=vi=es  

Pursue  a  few  simple  but  effecOve  acOons  Various  exisOng  acOviOes  but  not  structured  and  targeted  

Striving  to  idenOfy  and  target  risk  factors  more  accurately  EffecOve  incenOve  program,  cash,  gib,  points,  et  

Develop  internal  acOviOes  while  also  working  with  external  stakeholders  to  enhance  their  employees’  environment    Enable  employees  to  track  their  progress  towards  a  wellness  objecOve  online  

Constantly  coordinaOng  various  iniOaOves,  especially  those  with  key  external  stakeholders  (community,  government,  etc)  overall  program  is  regularly  reviewed  and  modified  

Four  stages  of  Companies’  Health  &  Wellbeing  Ini=a=ves

Where  is  the  Missing  Bit?

•  Porholio  of  acOviOes  •  Corporate  Engagement  •  Robust  AnalyOc  

To  Demonstrate:  •  Value  CreaOon  •  Align  with  and  support  of  business  strategy  

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Why  PromoOng  Health  in  the  workplace?  

•  How important is your People to your Business?

•  How do you attract and retain your talent?

Pre-­‐Industrial   Industrial   Post-­‐Industrial  

My  men  can  work  harder  than  your  men  

My  machines  are  bigger,  faster  and  more  powerful  than  your  machines  

My  people  are  smarter,  more  creaOve,  more  customer-­‐oriented,  more  producOve  than  your  people  

Employee is your most valuable asset

Might even be your only competitive advantage

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Approach

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Officially  launched  in  Beijing  on  March  2013,  the  12-­‐weeks  “Kai-­‐Kang”  AcOon,  the  Health  &  Wellness  PromoOon  Program,  offered  a  wide  range  of  services.

The  Program  

56  

33  

54  64  

46  

58  

0  10  20  30  40  50  60  70  

Energy   Lifestyle  -­‐  AcOviOes   Overall  score  (all  8  categories)  

Before   Aber  54%  

25%  21%  

66%  

24%  

11%  

Normal   Overweight   Obese  

Par=cipants‘  weight  

Case  Study  –  KAI  KANG  ACTIONPar=cipants‘  health  score  

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0%  10%  20%  30%  40%  50%  60%  70%  80%  90%  

100%  

Case  Study  –  KAI  KANG  ACTIONThe Results

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To ensure the Sustainable Growth

of your company

making the Right Investment: Employee Health

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Thanks