swedbank opex akadēmijas lean prasmju pieeja -...
TRANSCRIPT
Swedbank OpEx akadēmijas Lean prasmju attīstības pieeja
BEA biedru pilnsapulceRīga, 29.marts, 2017
SagatavojaAnsis Cucurs, Operational Excellence Division
© Swedbank
Public
Information class
Saturs
2
1. OpEx profils un pakalpojumi.
2. OpEx Akadēmijas saturs un uzbūve.
3. Mācību programmu veidošana un uzturēšana.
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Public
Information class 3
The services Operational Excellence provides
are linked to the team profile
LEAN SKILLS PROJECT
MANAGEMENT SKILLS
CONSULTANCY SKILLS TRAINING SKILLS
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Public
Information class
OpEx service pack has been developed based on customer needs
4
SERVICE
Consulting
Mentoring
TrainingS
Leading the project
• Neutral cross – area view provided
• Activities and information flow
organized in a structured way
• Process awareness and
improvement capabilities increased
in the organization
• Project management skills are
built-up in the organization
LE
AN
AN
DP
RO
CE
SS
IMP
RO
VE
ME
NT
SP
RO
JE
CT
MA
NA
GE
ME
NT
Trainings
Consulting
(1 – 16 H)
Quick diagnostics
(1,5 – 4 M)
As-Is analyses (3- 6 M)
To- Be design (3- 6 M)
RESULT
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Information class 5
• OpEx Academy training platform is dedicated to introduce Swedbank employees who deals with process improvements with Lean methodology
through classroom trainings and e-learning.
• Trainings are divided in two modules in order to address different learning needs starting from simple Lean awareness and ending with gaining
practical knowledge and skills on process improvement.
• The target audience of these trainings are specialists, project mangers and unit managers who are involved in product and process development
and maintenance.
Module 1: The purpose of this module is to develop basic
understanding about Lean methodology, its origins and applicability in
process improvement.
Module 2: The purpose of this module is to develop practical skills
and knowledge for employees who need to manage or participate in
process improvement projects.
OpEx Academy trainings are strengthening employees Lean knowledge and skills
Module 2 trainings:
• Process improvements by
Lean,1 Day, classroom
• Process initial diagnostics,
1 Day, classroom
PRACTICE
Module 1 trainings:
• The essence of efficiency
improvement, e-training.
• Lean awareness for
employees, 2h, classroom,
• Lean awareness for
managers, 6h, classroom,
AWARENESS
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Public
Information class
Mācībās izmantojam spēles
7
Restorāns «Vienmēr saki ‘Paldies!’» Lidmašīnas Lego
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Information class
Mācību programmu izstrādei un uzturēšanai nepieciešami gan resursi, gan kompetence
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Zināšanas
Attieksme Prasmes
4. KO DARĪT? 1. KĀPĒC?
2. KO?3. KĀ?
Jēga
TeorijaTreniņš
Pielietojums
Mācību programmu izstrādē par pamatu ņemam
uzņēmuma mērķus un darbinieku mācību vajadzības
Veidojot mācību saturu un izstrādājot materiālus,
ievērojam pieaugušo izglītības principus un mācīšanās
stilu (D.Colb).
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Public
Information class
OpEx Team
9
Titles OpEx team Located in
OpEx experts
in Estonia
Brita Pitk
Aliise Allik
OpEx experts
in Latvia
Vita Grosvalde-Lāce
Ansis Cucurs
OpEx experts
in Lithuania
Rasa Venclovė
Marius Paravinskas
Head of Division Signe Reuta