synopsis geetanjali
TRANSCRIPT
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A SYNOPSIS
ON
A STUDY ON STRESS MANAGEMENT OF MANAGERS INSERVICE INDUSTRY A SPECIAL REFERENCE TO BANKING
INDUSTRY IN JODHPUR
Submitted in Partial Fulfillment of Degree of MBA
Distance Education, Guru amb!es!"ar #ni$ersit% of Science &
'ec!nolog%, (issar
Su)er$isor* Submitted B%
Mrs Al+a Solan+i Geetanali rates!"ar
Assistant Professor 07061500!6
OB(&-D
-emar+s of E$aluator
A""#$%&'(D)*+""#$%&' A""#$%&'(D)*+""#$%&'
,I E%+-.+/)$ ,II E%+-.+/)$
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Directorates of Distance Education
Guru amb!es!"ar #ni$ersit% of Science and 'ec!nolog%, (issar
Stud% .entre* Ais!"ar%a .ollege of Education, od!)ur /01234
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DI-E.'O-A'E OF DIS'AN.E ED#.A'IONGURU JAMBHESH4AR UNIVERSITY OF SC TECH HISAR
FORMAT FOR RESUME OF SUPERVISOR(GUIDE
05 NAME * Mrs5 Al+a Solan+i
65 DESIGNA'ION * Assistance Professor
35 7#A8IFI.A'ION * B5com, M5B5A
95 A-EA OF SPE.IA8I:A'ION* Finance, (5-5M5
15 E;PE-IEN.E < %ears e=)erience of teac!ing for P5G5 Students
? 0stE=tensions, @amala Ne!ru Nagar od!)ur
5 'E8EP(ONE No5 * 26?0>6MAI8 aceod!)urrediffmail5com
I am "illing to su)er$ise M#* G&&/+8+-) R+/&*9:+#Enrolment No07061500!6on t!e
to)ic A STUDY ON STRESS MANAGEMENT OF MANAGERS IN
SERVICE INDUSTRY A SPECIAL REFERENCE TO BANKING
INDUSTRY IN JODHPUR
A-;+ S$-+;)
,A**)*/+/ P#$+/)$
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CONTENTS
/i4 Introduction
/ii4 Obecti$es of t!e )ro)osed stud%
/iii4 -esearc! Met!odolog%
/i$4 Sco)e of Pro)osed Stud%
/$4 -eferences
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INTRODUCTION
Stress is dynamic condition in which an individual is confronted with
an opportunity, constraint, or demand related to what he or she
desires and for which the outcome is perceived to be both uncertain
and important.
Stress is not necessarily bad in and of itself. Although stress is
typically discussed in negative context, it also has positive value. It's
and opportunity when it offers potential gain. Many professionals see
the pressures of heavy workloads and deadlines as positive
challenges that enhance the uality of their work and the satisfaction
they get from their !ob.
Stress is associated with constraints and demands. "he former
prevent you from doing what you desire. "he latter refers to the loss
of something desired. "wo conditions are necessary for potential
stress to become actual stress. "here must be uncertainty over the
outcome and the outcome must be important. #egardless of the
conditions, it's only when there is doubt or uncertainty regarding
whether the opportunity will be sei$ed, the constraint removed, or the
loss avoided that there is stress.
"hree categories of potential stressors% environmental,
organi$ational, and individual.
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Environmental factors &hange in the business cycle createeconomic uncertainties. hen the economy is contracting, for
example, people become increasingly anxious about their !ob
security. "echnological uncertainty is a third type of environmental
factor that can cause stress. (ecause new innovations can make an
employee's skills and experience obsolete in a very short time,
computers, robotics, automation, and similar forms of technological
innovation are a threat to many people and cause them stress.
Organizational factors)ressures to avoid errors or complete tasksin a limited time, work overload, a demanding and insensitive boss,
and unpleasant coworkers are a few examples.
Individual factors"he typical individual works about *+ to + hoursa week. (ut the experiences and problems that people encounter in
those other -+/ plus non work hours each week can spill over to the
!ob. 0ur final category, then, encompasses factors in the employee's
personal life. )rimarily, these factors are family issues, personal
economic problems, and inherent personality characteristics.
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THE OBJECTIVES AND RESEARCH PROBLEM
#ecent research indicates that stress influence the managers. "he
proposed study therefore seeks to measure stress of Indian
managers. "he study would make an attempt to see a possible
relationship between stress and working efficiency of the managers.
"he study would be 1exploratory/cum/hypothesis testing1 and
comparative in nature. It would be non experimental in approach
under which it could be categori$ed as %c uestionnaire/based case
study. (esides discovering a possible relationship between stress
and effectiveness of Indian managers both private and public limited
companies, it has also been planned to make necessary comparison.
&ertain theoretically/based hypotheses would also be tested out. "he
following ob!ectives would be guiding the proposed investigation%
"o measure, explore, and analy$e level of stress using a structured
uestionnaire.
Testing certain hypotheses
2iscussing managerial and organi$ational implications and
presenting certain recommendations for improving managerial action.
3enerating certain useful and valid hypotheses on the basis of the
findings of the proposed study giving a useful direction for future
research in the field of stress management
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RESEARCH METHODOLOGY
After interacting with certain senior officers of private sector 4I5
I&I&- (ank, 627& (ank, &orporation (ank, S(I, S((8, 4i!aya
(ank, Indian (ank, Andhra (ank at 8odhpur, it has been thought to
take stress management as topic for research for the purpose of
proposed research study. "he data would be collected through a
printed structured uestionnaire that would be consisting of two
parts% 9-: (iographical profile of respondents such as age, gender,
education and work experience 9: Structured uestionnaire.
;ooking to the limitations and other constraints being faced by
individual academic researchers, it has been planned to distribute
around + printed uestionnaire to the respondents of which around
completed uestionnaires are anticipated to be received as +ew Management,1 www.samsung.com? ..l.
6olstein, 1Samsung's 3olden "ouch.1 7ortune, April l, ++, pp. @/
*? 6.. &hoi, 1Samsung #emakes Itself by #evamping Its Image,1
all Street 8ournal, >ovember -B, ++C, p. &C? 1Dun 8ong Dong?
Samsung,1 (usiness eek, 8anuary -, ++*, p.E? and 6. (rown
and 8. 2oebele, 1Samsung's >eat Act,1 7orbes, 8uly E, ++*, pp.
-+/+B.
. ;. ;ee, 1"aps for Music #etailers1 (usiness eek, 8une C,
++C? and 8. Scott,1(ig Music #etailer Is Seeking (ankruptcy
)rotection,1 >ew Dork "imes, 7ebruary -+, ++*, p. 2 -
C. See, for instance, F.6. 6ammonds, 1)ractical #adicals,1 7ast
&ompany, September +++, pp. -E/B*? and ).&. 8udge, 1&hange
Agents,1 7ast &ompany, >ovember +++, pp. -E/E.
*. 8. "aub, 16arvard #adical,1 "he >ew Dork "imes Maga$ine,
August *, ++C, pp. @/*.
. 8.). Fotter and ;.A. Schlesinger, 1choosing Strategies for
change,1 6arvard (usiness #eview, March/April -B, pp. -+E/-*.