Talent Management in Turbulent Times :

Internal Talent Identification and Strategic

Hiring

Talent : Defined

• What is Talent??

– Individual with a natural aptitude or skill

– Individual with a special ability that he applies to do

something well

– Individual having capacity for achievement or success

in the chosen area

Talent : Defined

• BPCL’s definition of Talent :

– a high Performing individual with the Potential to

rise and succeed in more senior and critical positions

Potential Defined : The Evolution

Physical Attributes

IQ, experience and past

performance

Competency Based

Potential

In the Current VUCA environment (Volatile, Uncertain, Complex, Ambiguous), competency based models are becoming inadequate indicators

As per Oxford dictionary, potential is defined as ‘Latent qualities or abilities that may be developed and lead to future success or usefulness’

Pre 20th Century, choices were made based on physical attributes; for eg: for the construction of Pyramids, to dig a canal or harvest crops, we chose the fittest, healthiest and strongest people

During 20th Century, work was getting standardized. Most roles were relatively similar across companies and industries. Therefore past experience was a good indicator

Post 1980s, Technological evolution and industry convergence made jobs more complex. Therefore jobs were decomposed into competencies

Potential - redefined

“The first indicator of potential we look for is the right kind of

motivation: a fierce commitment to excel in the pursuit of

unselfish goals. High potentials have great ambition to leave

their mark but they also aspire for big, collective goals, show

deep personal humility and invest in getting better at

everything they do”

by Claudio Fernandez – Araoz

Senior Advisor Egon Zehnder

HBR June 2014

Potential in BPCL

ABILITY

ASPIRATION

ENGAGEMENT

The extent to which an individual wants and desires: Prestige & Recognition Advancement, Influence Financial Rewards Overall Job Enjoyment Willingly adjusts work-life balance

A combination of innate

characteristics and learned skills that an employee uses to carry out their day-to-day work

An employee’s engagement

results from their emotional and

rational commitment to the organization

Turbulence Deconstructed

• Challenges for HR : Global Perspective

– Globalisation

– Demographics

– Leadership Pipeline

• Challenges for HR : Indian Perspective

– Demographics

– Challenging market conditions/Opening up of markets/deregulation

– Skill /Capability gap

– Leadership pipeline

– Entry level Attrition

– Expectation gap of millenials

– Capability to identify talent

Expectations of High Potentials

Autonomy: The freedom to direct our lives

Mastery : Craving, desire to excel

Purpose : Search for meaning, the yearning for our work to

serve something larger than ourselves

Stretch: Challenge, pushed to the edge of the boundary of

current level of competencies

Transparencies and Fairness: Consistency and coherence in

management signals particularly in HR processes

The BPCL way

• Reinvented our definition of culture and values

• ASCEND

• Learning Framework

• Integrated Career Development Framework

• Coaching

• Innovative Learning Forums

• Higher studies : S P Jain

• Forums for youth

What we look for while hiring

The Growth Factor Inventory (GFI) solves a key problem that

organizations face in assessing the potential of the prospective

hires at the entry/junior level.

Eagerness to Learn

Breadth of Perspective

Understanding others

Personal maturity

What Next?

Stabilise, refine and mature in these processes

Leverage technology

Develop line managers as coaches

The Vision

• We are the most admired global energy company leveraging talent and technology

– We enable employees realize their true potential

– We build organizational capabilities for achieving breakthrough results

and global aspirations.

• We are a great organization to work for

– We have people who are highly engaged, empowered and energized

• We are a learning organization

– We build organizational agility for change

Thank You

The internal demographic profile of BPCL

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