tatm13b-nhóm pumkin-qt mua sản phẩm số từ nước ngoài

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    THNG MI IN T

    TRNG CAO NG KINH T I NGOI

    TRNG CAO NG KINH T

    I NGOIKHOA THNG MI QUC T

    THNG MI IN T

    GVHD: THY TRNG MINH HANHM:PUMPKIN - TATM13B

    DANH SCH THNH VIN

    1. TRN TH THU HNG

    2. V TH THY QUNH

    3. NGUYN TH BCH QUYN

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    Nhm Pumpkin Trang 2

    MC LC

    I. Cc a ch ph bin v ng tin cy cho vic mua sn phm

    trc tuyn tnc ngoi. ......................................................... 31). www.amazon.com ....................................................................................... 32). www.ebay.com ............................................................................................. 33). www.chodientu.vn....................................................................................... 44). www.ebay.chodientu.vn............................................................................ 4

    II. Cc yu cu cn c cho vic tham gia dch v. ...................... 5III. Cc bc c bn cho vic chn la, t hng, thanh ton, nhnhng, v kim tra sn phm. .................................................... 5

    1). Truy cp vo website m bn mun mua hng.............................. 5

    2). Tm kim sn phm hoc dch v bn mun mua. ........................ 53). Mua hng ........................................................................................................ 64). Thanh ton ..................................................................................................... 65). Nhn hng ...................................................................................................... 6

    IV. Nhng iu cn lu khi mua hng qua mng...................... 6V. Quy trnh mua hng qua www.ebay.chodientu.com ............... 7

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    I. Cc a ch ph bin v ng tin cy cho vic muasn phm trc tuyn tnc ngoi.

    1). www.amazon.comy t trng nhng i th hnh a ay Wsit ny huyn ua n i sh, ng a, i hng in t, hi v vt dng gia nhAazn t nhiu n nh M, Canada, Anh , Php, , Nht, TrungQuGi hng h trn Aazn phn n gi t 20% n 70% s vigi n ngi Aazn khng h thu ht khh hng ua n ngi ni vt dng qua s dng (hng snd-hand).

    2). www.ebay.comEay t th trng tr tuyn tn u, ni th ua n hu nhi th T vt ph thng dng nh in thi di ng, DVD, shh n qun , su tp v x hiMua n trn ay vui v d dng, v n s khng th n it iu ns kh phHin nay hn 200 triu ngi s dng ay trn tn u, v 80 triutrang ng hng tr tuyn v i thi i ay hin din ti 33 thtrng trn tn th gii v ung p sn hi h ngi n v ngiua T n 2009 ngi tiu dng vit na th ua s trn Eaythng qua ng ua shttp://ebay.chodientu.vn.

    Di y t s hng i hng h hn h gia dh:

    Thuc l (nhng mt hng in quan n thu hay hng su tp th cphp)

    Ru (trhng su tp v ru vang bn bi cc nh phn phi c giy php) Cc sn phm cv Pht xt c ng a u Sng v n dc Qun t qua s dng

    Cc b phn ca ngi ng vt sng Mt s sn phm c bn quyn V s cng cc mn hng lin quan c bc

    http://www.ebay.com/http://ebay.chodientu.vn/http://ebay.chodientu.vn/http://ebay.chodientu.vn/http://ebay.chodientu.vn/http://www.ebay.com/
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    3). www.chodientu.vn Thnh p v thng 8 n 2005 i Cng ty C phn Gii php Phn Ha

    nh (PaSft) vi vn u t trin vng a Tp n IDG (Ha K),ChinT t trng nhng wsit thng i in t tin phng ti Vit

    Na trng nh v x tin ua n v u gi tr tuyn ti th trng ni a Da v quy ng ng ua n, s t truy p, ng hng ha y n

    v quy gia dh tr tuyn, ChinT hin tnh ang hi vtr hng u trng wsit tng t ti Vit Nam.

    Sau gn 3 n ht ng, ChinT ginh hng t gii thng a qunh: Sa Vng t Vit, Sa Khu, Sn ph CNTT a hung nht, Sngia dh TMT xut s nht, Tp 100 Cng ty Cng ngh t nhn hng uChu vv

    ChinT thnh vin sng p v y vin an hp hnh Hip hi Thngi in t Vit Na (VECOM)

    4). www.ebay.chodientu.vn Chn t

    qua Internet.

    Hin nay, in danh ChinT - ay ang t ki t s danh nghip ung pnhng sn ph th a VN nh: th ng - ngh, ngh thut, ay , tng

    ph - u ni, th ph vv n n ay M nh rn uyn k nngn hng xuyn in gii v th d th trng n ng TMT ti n ngitr khi huyn gia h danh nghip tr tip th hin.

    http://www.ebay.chodientu.vn/http://www.ebay.chodientu.vn/
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    II. Cc yu cu cn c cho vic tham gia dch v. s dng dh v ua hng qua intrnt ta n :

    Ti khn trn wsit trung gian ua n vi y thng tin nh h tn,ngy sinh, a h nh, thng tin th tn dng a khh hng v t khh hng th s dng v v ti khn a nh

    Ti khn ngn hng, th tn dng (Mastrard, Visa ard, Dit ard), y t trng nhng h thanh tn sau khi ua hng.

    i vi t s wsit nh ay, h trng a wsit ny v ngiua v ngi n trnh gian n v ay h v nhng gia dh thanh tnthng qua PayPa y t dh v thanh tn v huyn khn in t thay

    h phng php truyn thng nh s h nh huyn tin

    III. Cc bc c bn cho vic chn la, t hng, thanhton, nhn hng, v kim tra sn phm.Cng vi hi y kt ni intrnt v th thanh tn hp nhn khithanh tn qu t, n th th hin sau ua sn ph t nngoi m khng n phi tn nhiu hi ph i i hay th t thu quan ph tp,tit ki thi gian ti a:

    1). Truy c p vo website m bn mun muahng.

    ng nhp ti khn a n v wsit ung p dh v n hng qu t nhwww.amazon.com, www.ebay.com, wwwuy, H nu n ha thnh vinth phi ng k thnh vin ng h nhp v rgistr hay sign up v thhng dn

    2). Tm kim sn phm hoc dch v bn munmua.

    n th t ki ng nhiu h nh t ki th t kha a snph, thdng sn ph, th nh ung p,

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    3). Mua hngKhi hn sn ph n un ua, ik v uy nw, sau in tt thng tin nhn nh ung p yu u v n hng, khi x nhn thng tin hnh x th s huyn sang thanh tn

    4). Thanh tonNu wsit hp nhn thanh tn tr tuyn, n th hn thnh vi thanh tnngay khi in y v hnh x thng tin v t trng s i th thanh tna n nh ung p hp nhn, tt nhin th phi n kh nng hi trMt hnh th kh n th thanh tn tr tuyn thng qua wsitnganluong.vn.

    5). Nhn hngH thng wsit s gi -ai x nhn vi ua hng v -ai n ungp, trng khng 2 tun n s nhn hng

    IV. Nhng iu cn lu khi mua hng qua mngNhng iu n u khi ua hng qua ng:

    Cn u n uy tn a trang w n hng qua ng, h nn uanhng sn ph r tin tr th d D ua, n qua ng nhng vn phi t

    hiu it a h kinh danh a n v n trng trng hp n th khiukin, phi t hiu k vn in quan n sn ph v th hnh nh trn ngkh vi th t ngi

    Sau khi t hng qua ng, ni n s x nhn i n hng ng h gi emailh khh hng y nhng hng t n thit khh hng phi u gi h nkhi nhn hng h v sau phng khiu ni sau ny

    Khi ua nhng hng h h hnh, phi yu u ni n ung p phiu hnh a ni sn xut h khng phi phiu hnh a n v kinh danh quang

    Ki tra tht k n hng nhn khi nhn vin gia nhn huyn h n, d ni n hng uy tn h thn qun, i v tt s vn th xay ra d ni kinh danh uy tn. T hiu k v thng tin sn ph (xut x, nhn hiu, khth, ht iu) trnh sn ph th kh xa vi nhng g qung

    C y thng tin v ngy, gi gia hng, phng th vn huyn, thanh tn nhn hng ng th thi i yu u v khng nhn hng nu tr hn T hiu

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    Nhm Pumpkin Trang 7

    k hnh sh a ngi n, nu h n p , n hi i trnh hiu vsau.

    Lu i thng tin tra i vi ngi n nh n t hng, h n, ai th s gii quyt tranhhp v sau Ngi nhng thng tin v sn ph

    ht ng a ni n n n yu u h ung p tht r th ng nn tha khth thng tin t ngun, knh thng tin kh Tr khi ua hng quan ng, tt nht ngi ua nn hn nhng a h uy tnht ng hp php th khiu kin khi gp s Khi gp trng hpri r khi ua hng qua ng, u tin, n nn in tr tip vi ngi n khiu ni Nu nh khng tha thun , ngi ua th khi kin th ut quynh v gia dh dn s i vi nhng ni kinh danh qua ng khng giy php a quan hnng p th th s x v kinh danh tri php Ni hung, trnh nhngkhiu kin r ri xy ra trng khi hnh ang php v ngi ua hng quang ti VNng n ha th, ngi tiu dng nn t trang kin th, nhgi khi gia dh t v nh Ngi ua hng qua ng n n phi rnh ngi ng, tin h v t hiu thv nhng quy nh php n hng qua ng trn th gii nu ua hng qua ng th hin ph vi qu t

    V.Quy trnh mua hng qua www.ebay.chodientu.com

    c 1: Truy cp vo websitewww.ebay.chodientu.comsau ng k thnh vin hoc ng nhp.

    http://www.ebay.chodientu.com/http://www.ebay.chodientu.com/http://www.ebay.chodientu.com/http://www.ebay.chodientu.com/
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    Nu cha l thnh vin th click vo ng k

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    in y v chnh xc cc thng tin c yu cuvo bngtrn

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    ng nhp bng ti khon bn va to

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    Nu bn l thnh vin

    Bc 2:Nhp t kha lin quan n sn phm bn muntm, khi thy va sn phm no th bn click vo snphm

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    c 3: Mua hng(c 2 hnh thc)Mua ngay

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    u gi

    Bn click vo u gi v chn ng trong bng thngbo

    c 4: Thanh ton

    Thanh ton cho hnh thc Mua ngay

    Sau khi chn v ua ngay c 3, s xut hin fr diy v n phi in cc thng tin vo

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    thanh ton cho hnh thc u giChn hnh th thanh tn qua Nganungvn h qua Paypa, sau hn X nhn ua

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    Nu hn thanh tn qua Nganungvn, in thng tin n thit

    v ng sau:

    B 5: Nhn hng

    Sau khi thanh tn xng, wsit s gi -ai h n xnhn vi n hng V hng ha s gia hn trngvng 1421 ngy.

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    Lu :Phi ki tra k hng ha ngay khi nhn nhngkhiu ni kp thi v sn ph