the dutch facility management market 2014 - figures, trends & developments

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For the 4th time, FMN and TG have researched the current state of the Dutch FM market. This has resulted in a document showing the (financial) figures of a market totaling €77 billion (including RE). This presentation was given by me at IFMA Sweden's Nordic Workplace Conference in Stockholm (4-12-2014) for an international group of attendees.

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Page 1: The Dutch Facility Management Market 2014 - figures, trends & developments
Page 2: The Dutch Facility Management Market 2014 - figures, trends & developments
Page 3: The Dutch Facility Management Market 2014 - figures, trends & developments
Page 4: The Dutch Facility Management Market 2014 - figures, trends & developments
Page 5: The Dutch Facility Management Market 2014 - figures, trends & developments
Page 6: The Dutch Facility Management Market 2014 - figures, trends & developments

€ 77.164.000.000

€ 2.900.000.000

3,8 percent

(including real estate)

Page 7: The Dutch Facility Management Market 2014 - figures, trends & developments
Page 8: The Dutch Facility Management Market 2014 - figures, trends & developments

9,2 %Contract catering

8,2 %Security

0,8 %Cleaning

8,2 %Security

4,5 %Document services

3,4 %Integrated FM

3,3 %Cleaning

Total volume Dutch market

Total volume outsourcing

Page 9: The Dutch Facility Management Market 2014 - figures, trends & developments

+13%

-6%

-11%

-8%

-23%

Page 10: The Dutch Facility Management Market 2014 - figures, trends & developments

42%28% 27% 26% 25% 23% 22% 21% 19% 18% 17% 13%

Techno-logie en

data

Samen-werking inde keten

MVO Integralecontract-vormen

Kosten-manage-

ment

Kwaliteitdienst-

verlening

Klant-manage-

ment

Facilitaireregieorga-

nisatie

Trans-parantebedrijfs-voering

Gastvrij-heidscon-

cepten

Sourcing-strategie

HetNieuweWerken

2017

Page 11: The Dutch Facility Management Market 2014 - figures, trends & developments

Percentage of FM organizations with atarget for furthercost reduction

Average target forcost reduction FM organizations

Management of costs as primary challenge for clientsof FM organizations

Page 12: The Dutch Facility Management Market 2014 - figures, trends & developments

7.35% 8.67% 9.00% 10.76% 12.50%

Gezondheidszorg Onderwijs Overheid Bedrijfsleven Semioverheid

12% 18% 34% 40% 62%

Ketenverkorting ofreduceren aantal

leveranciers

Indirecte kostenreduceren

(excl. formatie)

Facilitaireformatie

reduceren

Effectiever dienstenverlenen

Efficiënter dienstenverlenen

Page 13: The Dutch Facility Management Market 2014 - figures, trends & developments
Page 14: The Dutch Facility Management Market 2014 - figures, trends & developments
Page 15: The Dutch Facility Management Market 2014 - figures, trends & developments

29% Thinks technology anddata will be important trends in 2014

42%Think technology and datawill be the most importanttrends for FM in 2017

37% 37% 52%

facilitymanagers

aanbieders adviseurs

Page 16: The Dutch Facility Management Market 2014 - figures, trends & developments
Page 17: The Dutch Facility Management Market 2014 - figures, trends & developments

The Dutch FM market is currently characterizedby huge shifts in focus.”

Page 18: The Dutch Facility Management Market 2014 - figures, trends & developments

Ian van der Pool [email protected]@pjstrategy.com+31 6 46414343@FacMan01