the integral designer: developing you

մեeIntegral Designer:Developing YouWhitney Hess [email protected] whitneyhess.com @whitneyhess

mailto:[email protected]


http://whitneyhess.com


http://twitter.com/whitneyhess

http://twitter.com/whitneyhess

@whitneyhess մեe Integral Designer: Developing You #integral

from superhero to zero


What does it take to be integral?


SelfAwareness

Social Awareness

SelfManagement

RelationshipManagement

Self Other

Awareness

Management

Social + Emotional Intelligence


Self Other

Awareness

Management


• Emotional Self-Knowing

• Presence• Accurate

Self-Assessment• Self-Confidence

• Empathy & Compassion

• Org Awareness• Service Orientation

• Self-Regulation• Transparency• Adaptability• Achievement

Orientation• Initiative

• Developing Others• Inspiring Leadership• Influence• Conflict Resolution• Teamwork &

Collaboration


What am I missing?


Mind

Heart

Body


Most workplaces

Mind

Heart

Body


Mind

Heart

Body

մեink

Feel

Sense


Integration

@whitneyhess մեe Integral Designer: Developing You #integralhttp://www.pnas.org/content/111/2/646

http://www.pnas.org/content/111/2/646

http://www.pnas.org/content/111/2/646


Can we really change?


Presence Empathy

Adaptability Influence

Self Other

Awareness

Management



Presence


Self-Awareness


մեe Distracted Creative


PresenceExceptional

Cautionary

• Frequently distracted

• Overactive mental chatter

• Easily irritated

• Treat people abrasively without realizing it• Feel imbalance in work, health and family

• Unexplained aches and pains


PresenceExceptional

Cautionary

• Frequently distracted

• Overactive mental chatter

• Easily irritated

• Treat people abrasively without realizing it• Feel imbalance in work, health and family

• Unexplained aches and pains

Better understand one’s own emotions

More easily focus on the task at hand

Heightened experiences and memories

Feel peacefulness and inner stillness

Connection to your personal truth

• • • • •


PresenceExceptional

Cautionary

• You?

• Your colleague?

• Your client?

• Your boss?

• Your partner?

• Your nemesis?

• Your mom?


Ways to Develop Presence

Write morning pages

Observe your thoughts

Pause and breathe


Adaptability


Self-Management


մեe Unresponsive Devs


AdaptabilityExceptional

Cautionary

•Hard to juggle demands

•Find adjusting priorities stressful

•Slow to see things from another perspective

•Aggravated by change — even when positive


AdaptabilityExceptional

Cautionary

•Hard to juggle demands

•Find adjusting priorities stressful

•Slow to see things from another perspective

•Aggravated by change — even when positive

Accept surprises whenever they arise•

Willing and able to generate alternative solutions

•

Know how to negotiate agreements so everyone wins

•


Ways to Develop Adaptability

Brainstorm alternatives

Observe your reactions

մեrow away old work


Empathy


Social Awareness


մեe Prejudging Product Lead


EmpathyExceptional

Cautionary

• Have a hard time “reading” people

• Wait for their turn to talk, planning response

• Assume they know how other person feels

• Oen surprised by what someone has said or done

• Believe everyone thinks like they do


EmpathyExceptional

Cautionary

• Have a hard time “reading” people

• Wait for their turn to talk, planning response

• Assume they know how other person feels

• Oen surprised by what someone has said or done

• Believe everyone thinks like they do

More accurately read people’s moods and non-verbal cues

•

Respect and relate well to people of diverse backgrounds

•

Better predict others’ reactions •

Understand others’ perspectives •

More effectively serve others’ needs •


What will be the #1 Job Skill

in the U.S. in 2020?


Ways to Develop Empathy

Assess your listening

Watch for cues

Read literary fiction


Influence

Relationship Management



մեe Maker Turned Manager


InfluenceExceptional

Cautionary

• Deliver same argument or presentation regardless of audience

• Take little notice of audience’s needs or interests

• Find it hard to communicate a common vision that involves others

• Rely on position of authority, or resigned to having not having any


InfluenceExceptional

Cautionary

• Deliver same argument or presentation regardless of audience

• Take little notice of audience’s needs or interests

• Find it hard to communicate a common vision that involves others

• Rely on position of authority, or resigned to having not having any

Build consensus and support for ideas •

Adapt approach by anticipating people’s responses

•

Turn others into evangelists •

Appeal to others’ self-interest •


http://www.scn.ucla.edu/pdf/BuzzSA72013.pdf

մեe Salesperson Effect




Ways to Develop Influence

Know your audience

Observe an influencer

Accept thank you


Presence Empathy

Adaptability Influence

Self Other

Awareness

Management

Integrity


Corporate Mindfulness

• Google’s Search Inside Yourself

• Awake@Intel

• Meditation at Medium

• Salesforce.com meditating CEO

• SAP’s Mindfulness Program


What would it be like if I had more _________?

What kind of invitation am I to others?


What do I need to do to be integral?


մեank you!

Whitney Hess @whitneyhess

http://[email protected]






Plot Your Course — personal development coachinghttp://whitneyhess.com/plot

Learn մեe Ropes — user experience career coachinghttp://whitneyhess.com/learn

Take մեe Helm — UX leadership coachinghttp://whitneyhess.com/helm

Run a Tight Ship — product strategy workshopshttp://whitneyhess.com/ship

http://whitneyhess.com/plot

http://whitneyhess.com/plot

http://whitneyhess.com/learn

http://whitneyhess.com/learn

http://whitneyhess.com/helm

http://whitneyhess.com/helm

http://whitneyhess.com/ship

http://whitneyhess.com/ship


Other Resources

Booksմեe Intuitive Body, Difficult Conversations, Daniel Goleman’s Emotional Intelligence, մեe Power of Now

ToolsOprah & Chopra, Headspace, Li app, Insight Timer

ProgramsSearch Inside Yourself Leadership Institute, Wisdom 2.0, Mindfulness-Based Stress Reduction, HayGroup’s Emotional & Social Competency Inventory

the integral designer: developing you

Self Improvement