e Integral Designer: Developing You Whitney Hess whitney@whitneyhess.com whitneyhess.com @whitneyhess

from superhero to zero

What does it take to be integral?

Self-Awareness Social Awareness Self-Management Relationship Mgmt Social + Emotional Intelligence

Self-Awareness Social Awareness Self-Management Relationship Mgmt Social + Emotional Intelligence

Self-Awareness Emotional Self-Awareness Accurate Self-Assessment Self-Condence Social Awareness Empathy Organizational Awareness Service Orientation Self-Management Emotional Self-Regulation Transparency Adaptability Achievement Orientation Initiative Optimism Relationship Mgmt Developing Others Inspirational Leadership Change Catalyst Inuence Conict Management Teamwork & Collaboration Social + Emotional Intelligence

What am I missing?

My SEI Prole (early 2013)

My SEI Prole (early 2013)

Mind Heart Body

Mind Heart Body Most workplaces

Mind Heart Body ink Feel Sense

Mind Heart Body ink Feel Sense Cognitive Emotional Somatic

Integration

http://www.pnas.org/content/111/2/646

Neuroplasticity!

Self-Awareness Self-Management Relationship Mgmt Social Awareness

Self-Awareness Self-Management Relationship Mgmt Social Awareness Presence Empathy InuenceAdaptability

Self-Awareness Presence

ose struggling with presence: Get distracted easily Have overactive mental chatter Find themselves easily irritated Treat people abrasively without realizing it Feel imbalance in their work life, health and family Feel unexplained aches and pains

e Oblivious Applicant (a story)

Benets of presence: Greater awareness and understanding of your own feelings and emotions Easier to focus on the task at hand Heightened experiences and stronger memories Peacefulness and inner stillness Connection to your personal truth

Developing your presence 1. Write morning pages 2. Observe your thoughts 3. Pause and breathe

Self-Management Adaptability

ose struggling with adaptability: Find it hard to juggle demands Get frustrated by change even when positive Find changing priorities stressful Slow to see things from another perspective

When Development is Done (a story)

Adaptability = Flexibility Attitude Versatility Aptitude from Dr. Michael O'Connor and Dr. Tony Alessandras e Platinum Rule Condence Tolerance Empathy Positiveness Respect Resilience Vision Attentiveness Competence Self-correction +

Benets of adaptability: Know how to negotiate agreements so that everyone wins Accept surprises whenever they arise Able to generate alternative solutions

Developing your adaptability 1. Brainstorm alternatives 2. Observe your reactions to change 3. row away old work

Social Awareness Empathy

ose struggling with empathy: Assume they know how the other person feels Believe everyone thinks like they do Wait for their turn to talk, planning their response Have a hard time reading people Are oen surprised by what someone has said or done

BlahBlahBlah (a story)

#1 Job Skill in 2020

Five Levels of Listening: 1. Ignoring 2. Pretending 3. Selective 4. Active 5. Empathic from Stephen Coveys e 7 Habits of Highly Eective People

Benets of empathy: More accurately read peoples moods and non-verbal cues Respect and relate well to people of diverse backgrounds Understand how others perspectives dier from your own Better predict others reactions More eectively serve their needs

Developing your empathy 1. Assess your level of listening 2. Watch for cues 3. Read more literary ction

Relationship Mgmt Inuence

ose struggling with inuence: Take little notice of audiences needs or interests Deliver same argument or presentation regardless of audience Rely on their position of authority, or are resigned to having not having any Find it hard to communicate a common vision that involves others

e Incredible Hulk (a story)

Principles of Persuasion: 1. Reciprocity 2. Consistency 3. Social Proof 4. Liking 5. Authority 6. Scarcity from Dr. Robert Cialdinis Inuence: e Psychology of Persuasion

http://www.scn.ucla.edu/pdf/BuzzSA72013.pdf e Salesperson Eect

Benets of inuence: Build consensus and support for ideas Appeal to others self-interest Adapt your approach by anticipating peoples responses Turn others into evangelists

Developing your inuence 1. Consider your available strategies 2. Observe an inuencer 3. Be a helper and accept thank you

Self-Awareness Self-Management Relationship Mgmt Social Awareness Presence Empathy InuenceAdaptability

Corporate Mindfulness Googles Search Inside Yourself Awake@Intel Meditation at Medium Salesforce.com meditating CEO SAPs Mindfulness Program

What would it be like if I had more _________? What kind of invitation am I to others?

What do I need to do to be integral?

ank you. Whitney Hess @whitneyhess http://whitneyhess.com whitney@whitneyhess.com

Plot Your Course personal development coaching http://whitneyhess.com/plot Learn e Ropes user experience career coaching http://whitneyhess.com/learn Take e Helm UX leadership coaching http://whitneyhess.com/helm Run a Tight Ship product strategy workshops http://whitneyhess.com/ship 20% discount on all programs when you mention Slideshare

Other Resources Books e Intuitive Body, Dicult Conversations, Daniel Golemans Emotional Intelligence, e Power of Now Tools Oprah & Chopra, Headspace, Li app, Insight Timer Programs Search Inside Yourself Leadership Institute, Wisdom 2.0, Mindfulness-Based Stress Reduction, HayGroups Emotional & Social Competency Inventory