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Copyright © 2015 Deloitte Development LLC. All rights reserved.1 PeopleMatter 2015

• Who we are• We provide research on leading

practices, trends and benchmarking in learning, talent management and strategic HR.

• 6 research practices• Learning & Development• Leadership Development• Talent Management• Human Resources• Talent Acquisition• Tools & Technology

• Offerings• WhatWorks® Membership: Research, data, tools

and advisory• IMPACT®: A leading conference on the Business

of Talent• Advisory Support

Human Resources

Leadership Development

Learning & Development

Talent Acquisition

Talent Management

Tools & Technology

Copyright © 2015 Deloitte Development LLC. All rights reserved.2 PeopleMatter 2015

The Mobile Imperative

Copyright © 2015 Deloitte Development LLC. All rights reserved.3 PeopleMatter 2015

6.8 Billion

People on the planet

4 Billion Own a mobile phone

3.5 Billion Use a toothbrush

Source: 60SecondMarketer.com

Copyright © 2015 Deloitte Development LLC. All rights reserved.5 PeopleMatter 2015

Starting Points

• Ubiquitous

• Powerful• Native “untethered-ness”• Valu

e

Copyright © 2015 Deloitte Development LLC. All rights reserved.7 PeopleMatter 2015

What HR Leaders Tell Us…….

▪ 60%: Increase Productivity

▪ 59%: More Timely Responses

from Users

▪ 53%: Improve Decision

Making

▪ 52%: Increase Employee

Engagement

Source: Smartphones in the Workforce: What HR Practitioners Tell Us About Planned Use. In press. Bersin by Deloitte. June 2015.

Copyright © 2015 Deloitte Development LLC. All rights reserved.8 PeopleMatter 2015

Perceived Impacts of Mobile Use at Work

Improved managerial efficiency through a more rapid response time to questions

46%

Higher engagement

40%

Ability to do things we cannot do today

35%

Source: Smartphones in the Workforce: What HR Practitioners Tell Us About Planned Use. In press. Bersin by Deloitte. June 2015.

Copyright © 2015 Deloitte Development LLC. All rights reserved.9 PeopleMatter 2015

Negative Impact? …. Not so much!

20%

28%

Source: Smartphones in the Workforce: What HR Practitioners Tell Us About Planned Use. In press. Bersin by Deloitte. June 2015.

Copyright © 2015 Deloitte Development LLC. All rights reserved.10 PeopleMatter 2015

Mobile: A System of EngagementEmployees want mobile access for:

Time and expense reporting

Employee directory

Knowledge sharing

Learning solutions

Recruiting…and applying

Source: Global Human Capital Trends

Copyright © 2015 Deloitte Development LLC. All rights reserved.11 PeopleMatter 2015

Copyright © 2015 Deloitte Development LLC. All rights reserved.12 PeopleMatter 2015

•Career minded

•Mobile

•Transparent

•Tech ….

dependent

Millennials2020:

50% of US workforce

2030: 75% of global workforce

Copyright © 2015 Deloitte Development LLC. All rights reserved.13 PeopleMatter 2015

43% of job seekers today use mobile in their job

search.

21% of them expect companies to already have

mobile apply processes.

Source:Jobvite, jobvite.com. 2015.

Copyright © 2015 Deloitte Development LLC. All rights reserved.14 PeopleMatter 2015

Why is Mobile Important? Why

45%of job candidates

now apply for jobs on mobile

devices

Source: Global Human Capital Trends; Mobile Learning Cookbook

Proliferation of Technology

Younger Workforce

Continuous Learning

Immediacy of Transactions

Why is Mobile Important?

Copyright © 2015 Deloitte Development LLC. All rights reserved.15 PeopleMatter 2015

Source: PeopleMatter, 2015.

Applying for a Job Via

Smartphone

Copyright © 2015 Deloitte Development LLC. All rights reserved.16 PeopleMatter 2015

Convergence……and a Question

Increasing Far-flung Workforce

Native Vendor

Apps

Ubiquitous Smartphones

Where is HR?

Copyright © 2015 Deloitte Development LLC. All rights reserved.17 PeopleMatter 2015

Convergence……

34 million Americans work from home -- to increase to

63M by 201658% of Americans own

Smartphones

Just Say No…

93% of HCM providers support apps

Copyright © 2015 Deloitte Development LLC. All rights reserved.18 PeopleMatter 2015

Planned Smartphone App Use Applicable to Hourly Workers

Copyright © 2015 Deloitte Development LLC. All rights reserved.19 PeopleMatter 2015

The Time & Attendance Sequence via Mobile

Source: PeopleMatter, 2015.

Copyright © 2015 Deloitte Development LLC. All rights reserved.20 PeopleMatter 2015

Prerequisites and BarriersMissing Pieces• ERP/HRIS doesn’t support

Mobile Apps• Corporate mobile policy

lacking• Managing the distraction

factor• Industrial espionage• The Yelp factor

Copyright © 2015 Deloitte Development LLC. All rights reserved.21 PeopleMatter 2015

Reality

Copyright © 2015 Deloitte Development LLC. All rights reserved.22 PeopleMatter 2015

Ninety-three percent of the HCM solution providers in our recent study support HR mobile applications

Source: Smartphone Support in Talent and HR Applications: 2015

Copyright © 2015 Deloitte Development LLC. All rights reserved.23 PeopleMatter 2015

Conclusion

Copyright © 2015 Deloitte Development LLC. All rights reserved.24 PeopleMatter 2015

Thank You!

LinkedIn: DrKatherineJonesTwitter : Katherine_Jones

Blog at www.bersin.com: Technology for TalentEmail: [email protected]

Copyright © 2015 Deloitte Development LLC. All rights reserved.25 PeopleMatter 2015

About DeloitteDeloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see www.deloitte.com/about for a detailed description of DTTL and its member firms. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

Copyright © 2014 Deloitte Development LLC. All rights reserved.36 USC 220506Member of Deloitte Touche Tohmatsu Limited