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Cloud 2.0:數位轉型的基礎與未來 Helen Chiang Research Director IDC Taiwan

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Page 1: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

Cloud 2.0:數位轉型的基礎與未來

Helen Chiang

Research Director

IDC Taiwan

Page 2: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

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What Are Enterprises Thinking Today ?

Connecting employees with real-

time customer insight

Developing and

attracting digital-

first talentResponding faster

Starting with

mobile

Surfacing rich, relevant,

interactive mobile momentsNew business

models

Making information

security a top priorityConnected business platform

Remastering business models

with internet of things (IoT)

Mapping a

360-degree view

of the customer

journey

Anticipating customer

behavior and needsInspiring innovation across the company and

working smarter with intelligent machines

Deepening

engagement with

wearables

Page 3: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 3

49% Asia companies believe DIGITAL TRANSFORMATION will

help compete differently and lead in hyper-digital era.

57% of the organization have a DX-allocated budget

Digital Transformation Will Be The Core

80% of Taiwan companies believe DIGITAL TRANSFORMATION will be the

key for future success. 60% of them will have their DX plans within 2 years.

Page 4: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

DX : The New KPIs For A Leading Digital Business

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 4

Leadership Transformation

Omni-Experience Transformation

InformationTransformation

Operating ModelTransformation

WorkSourceTransformation

Vision for the DX of the business

Attract and grow loyalty with customers

Information for competitive advantage

Digital business operations

Transform the way talent is leveraged

Page 5: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

MobilityCloudBig Data/Analytics

SocialBusiness

Speed Agile Engage Innovation Reliability

/Security

Technologies Underpinning DX

5

5

Explore with new technologies

Last-Mile Delivery Process

Connected Products and Services

Cloud

Knowledge Roles

Omni-Channel Commerce, IoT, and Social Convergence

Big data analytics

Social

Mobile

0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20%

eCommerce

Robotics

3D printing

Virtual and augmented reality

Cognitive computing/systems

Mobility

Cloud

Big data and analytics

Social media/business/marketing

Internet of Things (IoT)

Security/risk management/data governance

%

Page 6: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

A Datacenter Shift Is Underway

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 6

Installed Datacenter Space (Msqft)

Page 7: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

Changing Architectures : Transition to New Model

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 7

Infrastructure Spending On Premise Datacenters Vs. Service Providers

• Public Cloud

• Dedicated hosted private cloud

• On-demand hosted private cloud

• Traditional outsourced

Page 8: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

Source: IDC CloudView Survey 2016, APEJ =2266

Top Cloud Investment Areas for 20171.Hosted private cloud infrastructure services

1. Security tools and services

1. On-premises cloud systems

More than 60% of enterprise IT organizations will commit

to multicloud architectures by 2018

Driving up the rate and pace of change in IT organizations

Legacy on-primises

34%

On-primise private cloud12%

Tranditional outsourced

19%

On-demand hosted private cloud

9%

Dedicated hosted private cloud

9.3

Public cloud17%

2016

Legacy on-primises

31%

On-primise private cloud13%

Tranditionaloutsourced

16.6%

On-demand hosted private cloud

11.40%

Dedicated hosted private cloud

11.60%

Public cloud15.80%

2018

Page 9: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

Cloud 2.0

9

Laggards Late majority Early majority Early

adopters Innovators

Cloud 2.0

User, solution

driven

Cloud 1.0

Vendor, technology

driven

Most of us are

here

In 2017, the cloud market is moving From ‘Push’ to ‘Pull’

Source: IDC APeJ MaturityScape, CloudView Survey 2016, n=2,266

Page 10: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

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Borderless competition

is defining global

benchmark

Source: Euromoney and DBS Bank

A midsized Asian bank

Created by the Government of

Singapore in 1968

22,000 employees

The first Asian bank with a global

accolade

The World's Best Digital Bank

Page 11: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

Cloud 2.0 Trend

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Cloud 2.0

Channel Mediated

Trusted & secured

Intelligent

Distributed

• By 2018, the majority of mid-tier cloud

service providers offer brokered access

to competitive cloud services.

• By 2020, over 70% of Cloud services

providers’ revenues will be mediated by

channel partners/brokers

By 2020, Public Cloud will be the

“secure”option, using cloud-

basedencryption,threat analytics,

blockchain,compliance

• By 2018, 75% of developer teams will include

cloud-based Cognitive/AI functionality in

applications/services

• By 2020, new cloud compute options and pricing

models serve specific analytics workloads,

driving 5X higher growth in spending on cloud vs.

on-premises analytics

• 85%/60%(WW /AP) of enterprises will

be multicloud by

2018

• 43% of IoT data will be processed at the

edge in 2019

Industry-focus

By 2018, the number of Industry

Collaborative Cloudswill triple to more

than 450

Page 12: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 12

Preparing for the

Future:

New Markets, New

Models

Page 13: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

Source: IDC AP Cloud Survey, n=2300 13

Cloud MaturityScape

Page 14: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

Increasing Cloud Adoption Can Yield Significant

Benefits

14

KPI Benefit of Moving

Between Levels of Cloud

Adoption

KPI Averages

Revenue Growth

Opportunistic to Repeatable

1.4%

IT Cost Reduction 29%

Strategic Allocation of IT Budget 56%

Time to Provision 47%

Meeting SLAs 20%

Opportunistic

Repeatable

Managed

Page 15: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

Use a Phased Approach to Cloud

Achieving maturity stage 3 provides the delivery basis for DX services

ITaaS becomes the enterprise delivery platform

Flexible

Policy-driven

Automated

Cost-effective

Page 16: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

Workload Must Drive Platform Decisions

HIGH

HIG

H

LOW

LOW

BUSINESS VALUE

RETAIN REENGINEER

REDIRECT REPRIORITIZE

PR

IOR

ITY

Low Strategic Value Low Priority

Low Strategic Value High Priority High Strategic Value High Priority

High Strategic Value Low Priority

File Print

HR Apps

AP/AR

Payroll

Email Web

SocialBiz

Collaboration

Digital Marketing

BD/ Analytics

Database

CRM

VDI

Core-biz Apps

Engineering

ERP

SupplyChain

Outsourced/Managed Services

Public Cloud

Convergence/ Private Cloud

Traditional Systems

Page 17: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 17

Benefits of public cloud

IaaS

• Low upfront cost and low risk

• Fast growing ecosystem of value-added services

• Global delivery for geographic growth and collaboration

• Fast scaling to match demand

Benefits of dedicated

infrastructure

• Well-understood security model

• Known environment for most traditional applications

• Proximity to real world data sources (e.g. manufacturing control applications)

• Predictable costs and economies of scale

Source: IDC CloudView Survey 2016, n=2,260

Workload shift from public to private -or vice versa – is not total discontinuance

• Innovators and early adopters are architecting their systems for a fluid, flexible infrastructure layer

• Workload portability is a key capability in which organizations are investing

Hybrid infrastructure sourcing and management capabilities are critical for an agile IT environment

Public vs Private Cloud:

Its about workload

and culture, not a religious decision:

Market 2020: Multiple Clouds , Hybrid Infrastructure

Page 18: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 18

Chief customer

officer/head of

customer experience

Head of

transformation

CEO

CIO/CTO

COO/Head of

operationsCFO

CSO/

Head of sales

CMOCDO/Chief Digital

Officer

Head of strategic

planning/strategy

53.5%

34.7%

37%

29.2%

28.3%

70.5%

32.3%

21.4%

16.7%25.6%

The Roles In The DX Environment

Page 19: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

You Can’t Do It All – Learn to Partner

Focus on doing what you know best

• Focused elements of the solution

• You don’t have to control everything or lead from the front for successful projects

Prepare to source business IP partners to complement your technology and services

Leverage others’ technology

Specialize to leverage your advantages

• Look to monetize services and data

Focus allows repeatable elements and scale

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Page 20: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

The Evolution Continues

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Cloud 2.0• Everything (that matters) is delivered via cloud

• First path to market for new technologies

• Key to extending legacy data and applications

• Foundation for Cognitive/AI and IoT

• This is the end of infrastructure as we know/own it

• Rumors of the demise of on-premises IT are greatly exaggerated, and misdirected

Page 21: The Update of IDC China Weekly · Workload Must Drive Platform Decisions HIGH H LOW W ... CDO/Chief Digital CMO Officer Head of strategic planning/strategy 53.5% 34.7% 37% 29.2% 28.3%

Contact Information

Helen [email protected]

+886-2-8758-0828

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